A Coach's Guide to Emotional Intelligence

A Coach?s Guide to Emotional Intelligence is a groundbreaking book that combines the topics of coaching and emotional intelligence in a down-to-earth resource for coaches, facilitators, and consultants. The authors, James Bradford Terrell and Marcia Hughes ?two experts in the field of emotional intelligence training?offer a number of elegant solutions that help coaches and their clients develop the authentic emotional skills needed to meet the challenges of today?s increasingly complex world. The book clearly shows how EI coaching can be applied within organizations and provides a solid coaching method for use with leaders in business settings. The book outlines five highly-effective strategies for developing influential leaders.

Acknowledgments ix

Introduction xi

Part One Emotional Intelligence as a Foundation for Effective Coaching 1

Chapter 1 Connecting Emotional Intelligence and Coaching 3

Chapter 2 The Business Case for Building Emotional and Social Effectiveness in Coaching 17

Part Two Building Emotional and Social Effectiveness Strategies in Your Client 27

Chapter 3 Valuing Self 31

Chapter 4 Valuing Others 47

Chapter 5 Responsive Awareness 63

Chapter 6 Courage 85

Chapter 7 Authentic Success 103

Part Three Developing the Coach 121

Chapter 8 Emotions as a New Field of Learning 123

Chapter 9 Developing Your Own Emotional Awareness as a Coach 141

Part Four Case Studies 159

Chapter 10 Coaching to Enhance, Develop, and Strengthen Emotional and Social Competencies in Government Leaders 161

Chapter 11 Case Examples 177

Conclusion 189

References 191

Resources 195

Index 197

About the Authors 205

"...authors offer a number of solutions that help coaches" (Finance & Management Faculty, October 2008)

Marcia Hughes practiced law for over 20 years and is president of Collaborative Growth, L.L.C., a Colorado-based coaching and consulting firm. She is a certified EQi trainer and holds a Masters in Psychology from the Universityof Colorado at Denver.

James Terrell is vice president of Collaborative Growth, L.L.C. He qualified as a Paraprofessional Clinician fromColoradoStateUniversityCounselingCenter, holds a practitioner certificate in Neuro-Linguistic Programming and is certified to administer the Bar-On EQi measure.

CONTRIBUTING AUTHORS
Julio Olalla is founder and President of the Newfield Network, Inc., an international learning organization, and a co-inventor of the field of Ontological Coaching.

Terrie Lupberger is a Master Certified Coach. She is co-designer of the International Coaching Federation's core coaching competencies; a former ICF board member, and has been a member of the ICF Credentialing Committee since 2002.

G. Lee Salmon is the Practice Leader for Executive Coaching and Leadership Development with the Department of Treasury’s Federal Consulting Group. He manages a national network of executive coaches and designs and delivers coaching programs for agencies such as EPA, HHS, CDC, FDA, OPM; Departments of State, Agriculture, Defense, Education, and agencies within the Intelligence Community.

Praise for A Coach's Guide to Emotional Intelligence

"This book is a rich harvesting of the wisdom teachers, each of whom has discovered a core truth: we can't be fully human, offer our contributions, or live meaningful lives if we disregard or neglect our emotions. As the craziness of this time engulfs us, this truth provides a lifeline to a saner, happier life for us all."
—MARGARET J. WHEATLEY, author, Finding Our Way: Leadership for an Uncertain Time

"A Coach's Guide to Emotional Intelligence sets the stage for new and experienced executive coaches to apply emotional intelligence in their work. This book nicely lays out the case for coaching, why emotional intelligence is essential for success, a structure for the coaching experience, some 'how to's,' and useful case examples. Any level of coach should benefit from this book."
—STEVEN J. STEIN, Ph.D. co-author of The EQ Edge and author, Make Your Workplace Great

"This book provides the context necessary to understand the profound impact of well-rounded emotional intelligence in moving through today's complex organizational world. I am encouraged by the possibilities provided by the learning skills outlined in the book and by the beautiful vision that the leaders of tomorrow could assimilate these earlier in their lives and careers than prior generations."
—SUSANA ISAACSON, retired director of leadership development and organizational learning, Central Intelligence Agency

"We lost money in 2006 but we had one of the best years in the history of the company in 2007. I give much credit to Julio Olalla who used the principles from this book in his work with our company."
—DAVID NEENAN, chairman, The Neenan Company

"Coaches, people who are being coached, and people who would like to receive the benefits of coaching, can all benefit greatly from this guide. Each of the contributors draws from a wide range of unique experience that helps the reader explore the many aspects of the powerful interface between emotional intelligence and coaching."
—ALEXIS PHILLIPS, Chief Technology Officer, Team Coaching International