{"product_id":"workscripts-isbn-9780470633243","title":"Workscripts","description":"What to say in today's toughest workplace situations\u003cbr\u003e Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. \u003cbr\u003e Whether you're a manager or employee, \u003ci\u003eWorkscripts\u003c\/i\u003e explains what to say in life's toughest situations at work, including:\u003cbr\u003e • Negotiating severance\u003cbr\u003e • Performance reviews\u003cbr\u003e • Responding to a pay cut\u003cbr\u003e • Asking for a raise or promotion\u003cbr\u003e • Terminating a friend\u003cbr\u003e • Job interviews\u003cbr\u003e • Dealing with difficult bosses\u003cbr\u003e • And many more\u003cbr\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The New Workplace Environment 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Workplace Bombshells 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 2.1 Meeting your new boss 18\u003c\/p\u003e \u003cp\u003eWorkscript 2.2 Meeting your new staff 22\u003c\/p\u003e \u003cp\u003eWorkscript 2.3 Explaining a restructuring 26\u003c\/p\u003e \u003cp\u003eWorkscript 2.4 Announcing a purchase or merger 28\u003c\/p\u003e \u003cp\u003eWorkscript 2.5 Announcing a relocation 30\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Death Sentences 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 3.1 Terminating a company icon 42\u003c\/p\u003e \u003cp\u003eWorkscript 3.2 You’re the icon being terminated 44\u003c\/p\u003e \u003cp\u003eWorkscript 3.3 Firing a friend 46\u003c\/p\u003e \u003cp\u003eWorkscript 3.4 Being fired by a friend 48\u003c\/p\u003e \u003cp\u003eWorkscript 3.5 Terminating someone close to retirement 50\u003c\/p\u003e \u003cp\u003eWorkscript 3.6 Being terminated when close to retirement 52\u003c\/p\u003e \u003cp\u003eWorkscript 3.7 Terminating someone with a personal burden 56\u003c\/p\u003e \u003cp\u003eWorkscript 3.8 Being terminated when you have a personal burden 58\u003c\/p\u003e \u003cp\u003eWorkscript 3.9 Terminating someone, but asking them to remain available 60\u003c\/p\u003e \u003cp\u003eWorkscript 3.10 Being terminated, but asked to remain available 64\u003c\/p\u003e \u003cp\u003eWorkscript 3.11 Making an end run around your boss 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Employer Cost-Cutting 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 4.1 Furloughing someone without pay 74\u003c\/p\u003e \u003cp\u003eWorkscript 4.2 Being furloughed without pay 76\u003c\/p\u003e \u003cp\u003eWorkscript 4.3 Turning a full-time employee into a part-timer 78\u003c\/p\u003e \u003cp\u003eWorkscript 4.4 Being asked to become a part-time employee 80\u003c\/p\u003e \u003cp\u003eWorkscript 4.5 Cutting an entire staff’s pay 82\u003c\/p\u003e \u003cp\u003eWorkscript 4.6 Cutting an individual employee’s pay 86\u003c\/p\u003e \u003cp\u003eWorkscript 4.7 Having your pay cut 88\u003c\/p\u003e \u003cp\u003eWorkscript 4.8 Increasing employee’s hours but not pay 90\u003c\/p\u003e \u003cp\u003eWorkscript 4.9 Extending responsibilities without increasing pay 92\u003c\/p\u003e \u003cp\u003eWorkscript 4.10 Having your responsibilities increased but not your pay 94\u003c\/p\u003e \u003cp\u003eWorkscript 4.11 Reducing an employee’s staff 96\u003c\/p\u003e \u003cp\u003eWorkscript 4.12 Having your staff cut 99\u003c\/p\u003e \u003cp\u003eWorkscript 4.13 Reducing an employee’s budget 100\u003c\/p\u003e \u003cp\u003eWorkscript 4.14 Having your budget reduced 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 On Bended Knee 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 5.1 Responding to a raise request 112\u003c\/p\u003e \u003cp\u003eWorkscript 5.2 Requesting a raise 116\u003c\/p\u003e \u003cp\u003eWorkscript 5.3 Responding to a promotion request 118\u003c\/p\u003e \u003cp\u003eWorkscript 5.4 Requesting a promotion 121\u003c\/p\u003e \u003cp\u003eWorkscript 5.5 Responding to a budget increase request 124\u003c\/p\u003e \u003cp\u003eWorkscript 5.6 Requesting a budget increase 126\u003c\/p\u003e \u003cp\u003eWorkscript 5.7 Responding to a request for time off 128\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Managing Up 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 6.1 Turning down an assignment 134\u003c\/p\u003e \u003cp\u003eWorkscript 6.2 Asking for relief from a project 138\u003c\/p\u003e \u003cp\u003eWorkscript 6.3 Asking for a deadline extension 140\u003c\/p\u003e \u003cp\u003eWorkscript 6.4 Breaking bad news to your boss 144\u003c\/p\u003e \u003cp\u003eWorkscript 6.5 Warning of potential client or customer problems 146\u003c\/p\u003e \u003cp\u003eWorkscript 6.6 Warning of potential vendor or supplier problems 148\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Getting Personal 151\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 7.1 Asking employees to improve their appearance 154\u003c\/p\u003e \u003cp\u003eWorkscript 7.2 Asking employees to improve their hygiene 156\u003c\/p\u003e \u003cp\u003eWorkscript 7.3 Publicly putting an end to staff backstabbing 158\u003c\/p\u003e \u003cp\u003eWorkscript 7.4 Privately putting an end to staff backstabbing 160\u003c\/p\u003e \u003cp\u003eWorkscript 7.5 Confronting someone who’s backstabbing you 162\u003c\/p\u003e \u003cp\u003eWorkscript 7.6 Confronting a sexual harasser 166\u003c\/p\u003e \u003cp\u003eWorkscript 7.7 Ending staff sexual harassment 168\u003c\/p\u003e \u003cp\u003eWorkscript 7.8 Refusing to cover up for a peer 170\u003c\/p\u003e \u003cp\u003eWorkscript 7.9 Ratting out a peer 172\u003c\/p\u003e \u003cp\u003eWorkscript 7.10 Putting an end to brownnosing 174\u003c\/p\u003e \u003cp\u003eWorkscript 7.11 Stopping a flirtatious employee 176\u003c\/p\u003e \u003cp\u003eWorkscript 7.12 Stopping a flirtatious peer 179\u003c\/p\u003e \u003cp\u003eWorkscript 7.13 Putting an end to staff gossiping 180\u003c\/p\u003e \u003cp\u003eWorkscript 7.14 Confronting a gossip 183\u003c\/p\u003e \u003cp\u003eWorkscript 7.15 Confronting an employee with a drinking problem 184\u003c\/p\u003e \u003cp\u003eWorkscript 7.16 Confronting a peer with a drinking problem 186\u003c\/p\u003e \u003cp\u003eWorkscript 7.17 Putting an end to Internet abuse 189\u003c\/p\u003e \u003cp\u003eWorkscript 7.18 Questioning an employee’s expenses 190\u003c\/p\u003e \u003cp\u003eWorkscript 7.19 Defending your own expense report 193\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Looking Out for Number One 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkscript 8.1 Delivering a critical performance review 200\u003c\/p\u003e \u003cp\u003eWorkscript 8.2 Defending your own performance from criticism 201\u003c\/p\u003e \u003cp\u003eWorkscript 8.3 Asking an employee for self-criticism 204\u003c\/p\u003e \u003cp\u003eWorkscript 8.4 Responding to requests for self-criticism 206\u003c\/p\u003e \u003cp\u003eWorkscript 8.5 Offering suggestions for professional development 208\u003c\/p\u003e \u003cp\u003eWorkscript 8.6 Responding to suggestions for professional development 210\u003c\/p\u003e \u003cp\u003eWorkscript 8.7 Asking for a networking meeting 214\u003c\/p\u003e \u003cp\u003eWorkscript 8.8 Explaining a career shift to an interviewer 216\u003c\/p\u003e \u003cp\u003eWorkscript 8.9 Negotiating a job offer when you’re still employed 218\u003c\/p\u003e \u003cp\u003eWorkscript 8.10 Negotiating a job offer when you’re unemployed 220\u003c\/p\u003e \u003cp\u003eWorkscript 8.11 Giving notice 222\u003c\/p\u003e \u003cp\u003eEpilogue 227\u003c\/p\u003e \u003cp\u003eIndex 229\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003eStephen Pollan (New York, NY)\u003c\/strong\u003e?has written several bestsellers on meeting life's challenges, including \"Die Broke,\" \"Live Rich,\" \"Second Acts\", and \"Lifescripts\". Stephen appeared nationally as \"The Answer Man\" on CNBC for six years, responding to viewers' personal finance questions. He has been a frequent guest on the Today show, Good Morning America and other programs. Besides television, Stephen contributes regularly to national publications such as U.S. News \u0026amp; World Report, Worth, New York and he has an upcoming monthly column in Money titled \"Finding the Right Words.\" He and his longtime collaborator, Mark Levine, have been nominated for three National Magazine Awards. \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eMark Levine (Ithaca, NY)\u003c\/strong\u003e?has written and collaborated on more than thirty books, including the bestsellers \u003cem\u003eYou Can't Predict A Hero\u003c\/em\u003e, \u003cem\u003eSecond Acts\u003c\/em\u003e, and \u003cem\u003eDie Broke\u003c\/em\u003e. He lives in Ithaca, New York.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990507176165,"sku":"NP9780470633243","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470633243.jpg?v=1761788106","url":"https:\/\/k12savings.com\/es\/products\/workscripts-isbn-9780470633243","provider":"K12savings","version":"1.0","type":"link"}