{"product_id":"winning-behavior-isbn-9780814413678","title":"Winning Behavior: What the Smartest, Most Successful Companies Do Differently","description":"\u003cp\u003e\u003cstrong\u003eBehavioral Differentiation is emerging as the \"final frontier\" in competitive strategy, and this book shows how leading companies use it to exceed expectations and outperform competitors.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIn an age where even the best products are quickly imitated, businesses must constantly find new ways to outpace competitors. Successful companies differentiate themselves not just with superior products, but also by how they behave toward their customers at every touchpoint:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eservice, \u003c\/li\u003e\n\u003cli\u003eproduct development, \u003c\/li\u003e\n\u003cli\u003emarketing, \u003c\/li\u003e\n\u003cli\u003ebranding, \u003c\/li\u003e\n\u003cli\u003ebids and proposals, \u003c\/li\u003e\n\u003cli\u003epresentations, \u003c\/li\u003e\n\u003cli\u003enegotiations, \u003c\/li\u003e\n\u003cli\u003eand more. \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003eWinning Behavior\u003c\/em\u003e offers case histories and examples from companies like GE, Volvo, EMC, Ritz-Carlton, Wal-Mart, and Harley-Davidson, plus interviews with executives like George Zimmer (Men's Wearhouse), Colleen Barrett (Southwest Airlines), and Gerry Roche (Heidrick \u0026amp; Struggles). In today’s ultracompetitive business landscape, product quality and competitive pricing are prerequisites for staying afloat. This eye-opening book reveals the secrets the best companies use -- and any business can use -- to stay at the pinnacle of success in their industry.\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":46142813831397,"sku":"NP9780814413678","price":27.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780814413678.jpg?v=1747941248","url":"https:\/\/k12savings.com\/es\/products\/winning-behavior-isbn-9780814413678","provider":"K12savings","version":"1.0","type":"link"}