{"product_id":"virtual-teams-that-work-isbn-9781118835517","title":"Virtual Teams That Work","description":"Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. Virtual Teams That Work shows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.  \u003cp\u003eTables, Figures, and Exhibits xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eThe Authors xix\u003c\/p\u003e \u003cp\u003e1 In the Beginning: Introduction and Framework 1\u003cbr\u003e \u003ci\u003eSusan G. Cohen, Cristina B. Gibson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: ESTABLISHING THE FOUNDATION: SHARED UNDERSTANDING, INTEGRATION, AND TRUST 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart One Introduction 17\u003c\/p\u003e \u003cp\u003e2 Knowledge Sharing and Shared Understanding in Virtual Teams 21\u003cbr\u003e \u003ci\u003ePamela J. Hinds, Suzanne P. Weisband\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Managing the Global New Product Development Network: A Sense-Making Perspective 37\u003cbr\u003e \u003ci\u003eSusan Albers Mohrman, Janice A. Klein, David Finegold\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Building Trust: Effective Multicultural Communication Processes in Virtual Teams 59\u003cbr\u003e \u003ci\u003eCristina B. Gibson, Jennifer A. Manuel\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePart One Summary 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: THE RAW MATERIALS: PEOPLE AND CONTEXT 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart Two Introduction 91\u003c\/p\u003e \u003cp\u003e5 Building a Winning Virtual Team: KSAs, Selection, Training, and Evaluation 95\u003cbr\u003e \u003ci\u003eRichard Blackburn, Stacie Furst, Benson Rosen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 Pay Systems for Virtual Teams 121\u003cbr\u003e \u003ci\u003eEdward E. Lawler III\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Meeting the Performance Challenge: Calculating Return on Investment for Virtual Teams 145\u003cbr\u003e \u003ci\u003eAlec R. Levenson, Susan G. Cohen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePart Two Summary 175\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE: CONSTRUCTING THE DESIGN: LEADERSHIP, KNOWLEDGE MANAGEMENT, AND INFORMATION SHARING 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart Three Introduction 179\u003c\/p\u003e \u003cp\u003e8 Exploring Emerging Leadership in Virtual Teams 183\u003cbr\u003e \u003ci\u003eKristi Lewis Tyran, Craig K. Tyran, Morgan Shepherd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 Designing the Knowledge-Management Infrastructure for Virtual Teams: Building and Using Social Networks and Social Capital 196\u003cbr\u003e \u003ci\u003eMartha L. Maznevski, Nicholas A. Athanassiou\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Overcoming Barriers to Information Sharing in Virtual Teams 214\u003cbr\u003e \u003ci\u003eCatherine Durnell Cramton, Kara L. Orvis\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePart Three Summary 231\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR: WIRING THAT CONNECTS: IMPLEMENTING INFORMATION TECHNOLOGY 233\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart Four Introduction 235\u003c\/p\u003e \u003cp\u003e11 Context, Task, and the Evolution of Technology Use in Global Virtual Teams 239\u003cbr\u003e \u003ci\u003eKenneth Riopelle, Julia C. Gluesing, Tara C. Alcordo, Marietta L. Baba, David Britt, Willie McKether, Leslie Monplaisir, Hilary Horn Ratner, Kimberly Harris Wagner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 Technology Alignment and Adaptation for Virtual Teams Involved in Unstructured Knowledge Work 265\u003cbr\u003e \u003ci\u003eNelson King, Ann Majchrzak\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Team or Community of Practice: Aligning Tasks, Structures, and Technologies 292\u003cbr\u003e \u003ci\u003eArjan Raven\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePart Four Summary 307\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FIVE: IT’S ALL ABOUT ACTION: PROCESSES AND DEVELOPMENT 311\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart Five Introduction 313\u003c\/p\u003e \u003cp\u003e14 Influence and Political Processes in Virtual Teams 317\u003cbr\u003e \u003ci\u003eEfrat Elron, Eran Vigoda\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e15 Conflict and Virtual Teams 335\u003cbr\u003e \u003ci\u003eTerri L. Griffith, Elizabeth A. Mannix, Margaret A. Neale\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e16 The Development of Global Virtual Teams 353\u003cbr\u003e \u003ci\u003eJulia C. Gluesing, Tara C. Alcordo, Marietta L. Baba, David Britt, Kimberly Harris Wagner, Willie McKether, Leslie Monplaisir, Hilary Horn Ratner, Kenneth Riopelle\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 Closing the Time Gap in Virtual Teams 381\u003cbr\u003e \u003ci\u003eJanice A. Klein, Astrid Kleinhanns\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePart Five Summary 401\u003c\/p\u003e \u003cp\u003e18 The Last Word: Conclusions and Implications 403\u003cbr\u003e \u003ci\u003eCristina B. Gibson, Susan G. Cohen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eName Index 423\u003c\/p\u003e \u003cp\u003eSubject Index 429\u003c\/p\u003e \u003cb\u003eCristina B. Gibson\u003c\/b\u003e is associate research professor at the University of Southern California's Center for Effective Organizations and has also taught at the University of Wisconsin. Her research on teams has appeared in numerous journals, and she is coauthor of a recent book on multinational teams. \u003cp\u003e\u003cb\u003eSusan G. Cohen\u003c\/b\u003e is senior research scientist at the University of Southern California's Center for Effective Organizations and an organizational effectiveness consultant. She is the author of numerous journal articles and several books on the topic of teams.\u003c\/p\u003e \u003ci\u003eVirtual Teams That Work \u003c\/i\u003eoffers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. \u003cp\u003e\u003ci\u003eVirtual Teams That Work \u003c\/i\u003eshows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47990455664869,"sku":"NP9781118835517","price":60.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118835517.jpg?v=1761787902","url":"https:\/\/k12savings.com\/es\/products\/virtual-teams-that-work-isbn-9781118835517","provider":"K12savings","version":"1.0","type":"link"}