{"product_id":"unfairly-labeled-isbn-9781119220602","title":"Unfairly Labeled","description":"\u003cb\u003eA blueprint for managing \u003ci\u003epeople\u003c\/i\u003e, not generations\u003c\/b\u003e \u003cp\u003e\u003ci\u003eUnfairly Labeled \u003c\/i\u003echallenges the very concept of \"generational differences\" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong—and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way. Kriegel's experience as Organizational Developer at Oracle puts her squarely in the talent strategy realm, where she works to optimize leadership development, team effectiveness, and organizational design. Drawing upon her experiences with workers of all ages and types, she shows how behaviors know no generational boundaries and how to work with people based on their talents, strengths, and weaknesses rather than simply slapping on a generational label and fitting them into an arbitrary slot.\u003c\/p\u003e \u003cp\u003eThere are 80 million Millenials in America, yet there are myriad books on \"managing Millenials\" and \"working with Millenials\" and \"the problem with Millenials.\" This book shows that whether you're working with Millenials, Generation X, or Baby Boomers, age is not the issue—it's the interpersonal dynamics that matter most.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eExamine the concept of \"generational issues\"\u003c\/li\u003e \u003cli\u003eExplore the disparate reality of each 20-year generational span\u003c\/li\u003e \u003cli\u003eLearn to understand and work effectively with other generations\u003c\/li\u003e \u003cli\u003eFacilitate intergenerational understanding sessions\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe human mind craves categorization, so the tendency to lump people together is natural. It may, however, be holding your organization back. The members of each generation have only one thing in common—their age—and even that varies by two whole decades. Why assume that they should all be managed the same way? Unfairly Labeled shows you a better way, and provides a roadmap to a more effective organizational strategy.\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003ePart One: The Problem with Labeling Generations xii\u003c\/p\u003e \u003cp\u003ePart Two: Toolkit for Managers xiii\u003c\/p\u003e \u003cp\u003ePart Three: Overcoming Generational Labels xiv\u003c\/p\u003e \u003cp\u003eIntroduction: Taking Issue with Generational Issues xvii\u003c\/p\u003e \u003cp\u003eGeneration Exercise xviii\u003c\/p\u003e \u003cp\u003ePerception Is Reality xx\u003c\/p\u003e \u003cp\u003eHow Labels Divide xxii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eI THE PROBLEM WITH LABELING GENERATIONS 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Why We Stereotype 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Brain Makes Categories 6\u003c\/p\u003e \u003cp\u003ePredictions into Convictions 7\u003c\/p\u003e \u003cp\u003eThe Ladder of Inference 9\u003c\/p\u003e \u003cp\u003eIn-Group, Out-Group Dynamics 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Age versus Generation 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAge Discrimination 17\u003c\/p\u003e \u003cp\u003eAge versus Generation 19\u003c\/p\u003e \u003cp\u003eHiding Age Discrimination Behind Generation Labels 21\u003c\/p\u003e \u003cp\u003eSummary 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 American Labels in a Global World 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGeneration Stereotypes in Other Cultures 27\u003c\/p\u003e \u003cp\u003eSummary 32\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 When Are the Labels Useful? 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen a Label Is Useful: Marketing 38\u003c\/p\u003e \u003cp\u003eThe Better Way 40\u003c\/p\u003e \u003cp\u003eSummary 43\u003c\/p\u003e \u003cp\u003e\u003cb\u003eII TOOLKIT FOR MANAGERS 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Employee Engagement 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Stereotype 49\u003c\/p\u003e \u003cp\u003eOrigins of the Stereotype 51\u003c\/p\u003e \u003cp\u003eThe Truth about Motivating Millennials 60\u003c\/p\u003e \u003cp\u003eOvercoming the Stereotypes 63\u003c\/p\u003e \u003cp\u003eSummary 71\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Performance Management 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Stereotype 75\u003c\/p\u003e \u003cp\u003eThe Truth about Managing Millennial Performance 82\u003c\/p\u003e \u003cp\u003eOvercoming the Stereotypes 86\u003c\/p\u003e \u003cp\u003eSummary 93\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Collaborative Teamwork 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Stereotype 97\u003c\/p\u003e \u003cp\u003eThe Error in Stereotypes 99\u003c\/p\u003e \u003cp\u003eOvercoming the Stereotypes 102\u003c\/p\u003e \u003cp\u003eSummary 107\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Recruiting 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Stereotype 112\u003c\/p\u003e \u003cp\u003eThe Origin of the Stereotype 113\u003c\/p\u003e \u003cp\u003eOvercoming the Stereotypes 116\u003c\/p\u003e \u003cp\u003eSummary 120\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Technology 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Stereotypes 123\u003c\/p\u003e \u003cp\u003eThe Origins of the Stereotype 124\u003c\/p\u003e \u003cp\u003eOvercoming the Stereotypes 128\u003c\/p\u003e \u003cp\u003eSummary 131\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIII OVERCOMING GENERATIONAL LABELS 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Roadmap to Changing Your Organization’s Culture 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBe a Maven 137\u003c\/p\u003e \u003cp\u003eSix Steps to Change 138\u003c\/p\u003e \u003cp\u003eSummary 144\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Case Study 1 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBackground 147\u003c\/p\u003e \u003cp\u003eThe Request 150\u003c\/p\u003e \u003cp\u003eNeeds Assessment 152\u003c\/p\u003e \u003cp\u003eSurvey Results 159\u003c\/p\u003e \u003cp\u003eResults 159\u003c\/p\u003e \u003cp\u003eFocus Groups 166\u003c\/p\u003e \u003cp\u003eTraining Programs 168\u003c\/p\u003e \u003cp\u003eReturn on Investment Analysis 185\u003c\/p\u003e \u003cp\u003eConclusion 191\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Case Study 2 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBackground 195\u003c\/p\u003e \u003cp\u003eThe Request 196\u003c\/p\u003e \u003cp\u003eNeeds Assessment: Survey 198\u003c\/p\u003e \u003cp\u003eLearning Style Differences by Generation 200\u003c\/p\u003e \u003cp\u003eLearning Activity Preferences by Generation 200\u003c\/p\u003e \u003cp\u003eOptimizing the Learning Environment 207\u003c\/p\u003e \u003cp\u003ePractical Implications 209\u003c\/p\u003e \u003cp\u003eResources: Case Study 2 Details 211\u003c\/p\u003e \u003cp\u003eReferences 217\u003c\/p\u003e \u003cp\u003eAbout the Author 223\u003c\/p\u003e \u003cp\u003eIndex 225\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJESSICA KRIEGEL\u003c\/b\u003e is an organization and talent development consultant at Oracle. Her expertise is in strategic planning, talent management, leadership development, and intergenerational understanding. She consults on the topic of intergenerational understanding and talent management. She lives in Sacramento, CA.\u003c\/p\u003e  \u003cp\u003eThe human mind craves categorization, which makes finding patterns and lumping people together natural. However, such stereotyping may be holding your organization back. The members of each generation—millennials, generation X, and baby boomers—actually have many things in common and are much more than their associated generational label. What is behind the widespread belief that millions of people who share a certain age bracket act, respond, and should be managed the same way? \u003ci\u003eUnfairly Labeled\u003c\/i\u003e reveals the misleading research and guidance behind the newest generational managing trends and provides a better way to effectively manage people—not stereotypes.\u003c\/p\u003e \u003cp\u003eMore than any other generation, the 80 million millennials in America have become the focus of countless books, blogs, and speaking engagements tackling how to manage, recruit, and connect with this latest group of people joining the workforce. Most of this information is not only incorrect and misguided but can also cost you talented employees, according to author Jessica Kriegel (a millennial herself), who optimizes leadership development, team effectiveness, and organizational design at Oracle. In her eye-opening examination of managing three generations of employees, she illustrates how interpersonal dynamics contribute the most to business success. Drawing on experience working with employees of all ages in diverse industries, she provides managers with a full toolkit for working with people based on their talents, strengths, and weaknesses. Delivered in a conversational narrative packed with real-world examples and up-to-date research, Jessica examines how the most common stereotypes came into being along with research-based explanations showing why they are untrue. She also shares her personal toolkit, conveniently organized in its own section of the book, which you can use immediately to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEffectually motivate employees without resorting to one-size-fits-all definitions\u003c\/li\u003e \u003cli\u003eWork with a tangible framework for inspiring performance management, including planning, reviewing, and developing  employee performance\u003c\/li\u003e \u003cli\u003eAvoid the pitfalls of recruiting, including targeting specific generations, and best practices for creating top-performing collaborative teams\u003c\/li\u003e \u003cli\u003eGain clear, enlightening and actionable insight into the myth of digital-native versus digital-immigrant workers\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003ci\u003eUnfairly Labeled\u003c\/i\u003e is your authoritative road map to finding ways to attract and retain employees of every age because, fortunately, talent doesn’t fit in a stereotypical mold.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990435086565,"sku":"NP9781119220602","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119220602.jpg?v=1761787816","url":"https:\/\/k12savings.com\/es\/products\/unfairly-labeled-isbn-9781119220602","provider":"K12savings","version":"1.0","type":"link"}