{"product_id":"the-strategic-management-of-information-systems-isbn-9780470034675","title":"The Strategic Management of Information Systems","description":"\u003cul\u003e \u003cli\u003eA comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners, academics and students in the domain of information systems and technology (IS\/IT) strategy.\u003c\/li\u003e \u003cli\u003ePresents a structured framework with tools, techniques and ways of thinking which provide a practical approach to building a digital strategy, expressed primarily in the language of business and management.\u003c\/li\u003e \u003cli\u003eBrings together the implications of the significant advances in IT and the most useful current thinking, research, and experiences concerning the business impact and strategic opportunities created by IS\/IT.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePeppard\u003c\/b\u003e and \u003cb\u003eWard\u003c\/b\u003e discuss the key questions that managers have to grapple with of \u003ci\u003ewhere, when\u003c\/i\u003e and \u003ci\u003ehow\u003c\/i\u003e to invest in IS\/IT, which is why a IS\/IT (or digital) strategy is required.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePreface to the Fourth Edition ix\u003c\/p\u003e \u003cp\u003eAbout the Authors xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 The Evolving Role of Information Systems and Technology in Organizations: A Strategic Perspective 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInformation Systems (IS), Information Technology (IT) and ‘Digital’ 2\u003c\/p\u003e \u003cp\u003e‘Digital Disruption’: The Impact of IS\/IT 7\u003c\/p\u003e \u003cp\u003eA Three‐era Model of Evolving IT Application in Organizations 15\u003c\/p\u003e \u003cp\u003eA Classification of the Strategic Uses of IS\/IT 17\u003c\/p\u003e \u003cp\u003eSuccess Factors in Strategic Information Systems 25\u003c\/p\u003e \u003cp\u003eA Portfolio Management Perspective on IS\/IT Investments 27\u003c\/p\u003e \u003cp\u003eWhat Is an IS\/IT or Digital Strategy? 29\u003c\/p\u003e \u003cp\u003eFrom Strategic Alignment to Strategy Co‐evolution 35\u003c\/p\u003e \u003cp\u003eDigital Strategies for the 21st Century: Building a Dynamic Capability to Leverage IS\/IT 39\u003c\/p\u003e \u003cp\u003eSummary 43\u003c\/p\u003e \u003cp\u003eEndnotes 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 An Overview of Strategic Management and the IS\/IT Strategy Implications 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Evolving Nature of Strategic Management in Organizations 50\u003c\/p\u003e \u003cp\u003eScope of Strategy Development 54\u003c\/p\u003e \u003cp\u003eA Framework for Strategy Formulation 55\u003c\/p\u003e \u003cp\u003eWhere to Compete 57\u003c\/p\u003e \u003cp\u003eHow to Gain an Advantage 60\u003c\/p\u003e \u003cp\u003eWhat Assets do We Have? What Assets are Required? 77\u003c\/p\u003e \u003cp\u003eHow to Change – the Need for Dynamic Capabilities 81\u003c\/p\u003e \u003cp\u003eStrategy Implementation 82\u003c\/p\u003e \u003cp\u003eSummary 83\u003c\/p\u003e \u003cp\u003eEndnotes 84\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Establishing an Effective Process for Developing Information Systems and Technology (or Digital) Strategies 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSome Definitional Clarity 88\u003c\/p\u003e \u003cp\u003eThe Evolution of the IS\/IT Strategy Process: From Technology Deployment to Strategic Focus 89\u003c\/p\u003e \u003cp\u003eThe Business Context for Developing and Managing the Strategy 94\u003c\/p\u003e \u003cp\u003eEstablishing an Effective Process: Continuous and Flexible 97\u003c\/p\u003e \u003cp\u003eSetting the Scope for the Strategy 104\u003c\/p\u003e \u003cp\u003eA Framework for IS\/IT Strategy Formulation 108\u003c\/p\u003e \u003cp\u003eOther Deliverables from the IS\/IT Strategy Process 119\u003c\/p\u003e \u003cp\u003eSummary 122\u003c\/p\u003e \u003cp\u003eEndnotes 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 IS\/IT Strategic Analysis: Achieving Alignment with Business Operations and Strategy 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Current Situation 126\u003c\/p\u003e \u003cp\u003eThe Business Operating Model: Processes, Activities and Key Entities 130\u003c\/p\u003e \u003cp\u003eOrganizational Environment 136\u003c\/p\u003e \u003cp\u003eExamining the Existing IS\/IT Environment 139\u003c\/p\u003e \u003cp\u003eInformation and Systems to Meet Current Business Objectives: the Use of Balanced Scorecards and Critical Success Factors 146\u003c\/p\u003e \u003cp\u003eProcess Analysis 153\u003c\/p\u003e \u003cp\u003eRedesigning Processes 158\u003c\/p\u003e \u003cp\u003eEvaluating the Gap between Existing and Required IS\/IT Environments 161\u003c\/p\u003e \u003cp\u003eSummary 162\u003c\/p\u003e \u003cp\u003eEndnotes 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Innovating with Technology, Systems and Information 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding What It Means to Innovate with IT 166\u003c\/p\u003e \u003cp\u003eThe Process of Digital Business Innovation 168\u003c\/p\u003e \u003cp\u003eThe ‘push’ and ‘pull’ of Innovating with IS\/IT 173\u003c\/p\u003e \u003cp\u003eGetting Management Attention for Ideas and Innovations 177\u003c\/p\u003e \u003cp\u003eJoining the Dots: the Search for Ideas 180\u003c\/p\u003e \u003cp\u003eInnovating by Leveraging Information: Exploration and Exploitation 184\u003c\/p\u003e \u003cp\u003eThe Big Data Challenge 188\u003c\/p\u003e \u003cp\u003eDiscovering Strategic IS\/IT Opportunities from Information 191\u003c\/p\u003e \u003cp\u003eBuilding an Analytic Capability 198\u003c\/p\u003e \u003cp\u003eSummary 201\u003c\/p\u003e \u003cp\u003eEndnotes 202\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Exploiting Information Systems for Strategic Advantage 207\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAchieving and Sustaining Advantages across the Value Disciplines 208\u003c\/p\u003e \u003cp\u003eExploring New Value Propositions: Informating Products and Services 210\u003c\/p\u003e \u003cp\u003eAnalysis of Competitive Forces to Identify IS\/IT Opportunities and Threats 216\u003c\/p\u003e \u003cp\u003eValue Chain Analysis 220\u003c\/p\u003e \u003cp\u003eCustomer Life‐cycle Management and the Value Chain 228\u003c\/p\u003e \u003cp\u003eFrom Value Chain to Value Network 235\u003c\/p\u003e \u003cp\u003eThe Internal Value Chain 239\u003c\/p\u003e \u003cp\u003eThe Uses of Value Chain Analysis 244\u003c\/p\u003e \u003cp\u003eSummary 247\u003c\/p\u003e \u003cp\u003eEndnotes 248\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Determining the Business Information Systems Strategy 251\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Strategy and IS\/IT 252\u003c\/p\u003e \u003cp\u003eTools for IS\/IT Strategy Formulation and Their Relationships 256\u003c\/p\u003e \u003cp\u003eA Framework for Using the Tools and Techniques Effectively 258\u003c\/p\u003e \u003cp\u003eIdentifying how IS\/IT Could Impact the Business Strategy 260\u003c\/p\u003e \u003cp\u003eEstablishing the Relative Priorities for IS\/IT Investments 265\u003c\/p\u003e \u003cp\u003eLarge Organizations, Multiple SBUs and Strategy Consolidation 270\u003c\/p\u003e \u003cp\u003eSummary 272\u003c\/p\u003e \u003cp\u003eEndnote 272\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Managing the Portfolio of Business Applications 273\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConclusions from Various Portfolio Models 275\u003c\/p\u003e \u003cp\u003eClassifying the Applications in the Portfolio 277\u003c\/p\u003e \u003cp\u003eReconciling Demand and Supply Issues in the Portfolio 280\u003c\/p\u003e \u003cp\u003eGeneric Application Management Strategies 282\u003c\/p\u003e \u003cp\u003ePortfolio Management Principles Applied to the Application Portfolio 291\u003c\/p\u003e \u003cp\u003eAligning Development Approaches to the Portfolio Segments 298\u003c\/p\u003e \u003cp\u003eThe ‘Special Case’ of Enterprise Systems 304\u003c\/p\u003e \u003cp\u003eManaging Application Portfolios in Multi‐unit Organizations 306\u003c\/p\u003e \u003cp\u003eSummary 309\u003c\/p\u003e \u003cp\u003eEndnotes 309\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Justifying and Managing Information Systems and Technology Investments 311\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInvestment and Priority Setting Policies 313\u003c\/p\u003e \u003cp\u003eJustifying and Evaluating IS\/IT Investments 314\u003c\/p\u003e \u003cp\u003eJustifying Business Applications 322\u003c\/p\u003e \u003cp\u003eJustifying Infrastructure Investments 326\u003c\/p\u003e \u003cp\u003eAssessing and Managing Investment Risks 332\u003c\/p\u003e \u003cp\u003eManaging the Portfolio of Investments 336\u003c\/p\u003e \u003cp\u003eSetting Priorities amongst IS\/IT Investments 338\u003c\/p\u003e \u003cp\u003eOrganizational IS\/IT Portfolio and Investment Management Maturities 344\u003c\/p\u003e \u003cp\u003eSummary 349\u003c\/p\u003e \u003cp\u003eEndnotes 350\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 An Organizing Framework for the Strategic Management of IS\/IT 353\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Strategic Management Requirement 354\u003c\/p\u003e \u003cp\u003ePositioning and Managing IS\/IT in an Organization 356\u003c\/p\u003e \u003cp\u003eFrom a Functional View of IS\/IT to an Organization‐wide Perspective – Capability and Competences 359\u003c\/p\u003e \u003cp\u003eIS\/IT Governance and Why It is Important 366\u003c\/p\u003e \u003cp\u003eWhat Decisions Need to be Governed? 371\u003c\/p\u003e \u003cp\u003eCreating the Organizing Framework for IS\/IT Decision Making 374\u003c\/p\u003e \u003cp\u003eInstruments of Governance 375\u003c\/p\u003e \u003cp\u003eSummary 391\u003c\/p\u003e \u003cp\u003eEndnotes 392\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Strategic Management of IS\/IT Services and IT Infrastructure 395\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreating and Sustaining Business Change: Projects and Services 396\u003c\/p\u003e \u003cp\u003eThe Need for the Strategic Management of IS\/IT Services and IT Infrastructure 397\u003c\/p\u003e \u003cp\u003eIS\/IT Service Categories 400\u003c\/p\u003e \u003cp\u003eManaging Operational and Value‐enabling Services 410\u003c\/p\u003e \u003cp\u003eStrategies for Managing IT Infrastructure and Infrastructure Services 414\u003c\/p\u003e \u003cp\u003eUnderstanding and Managing IT Risks 420\u003c\/p\u003e \u003cp\u003eSourcing of IS\/IT Resources and Services 423\u003c\/p\u003e \u003cp\u003eBusiness Process Outsourcing 434\u003c\/p\u003e \u003cp\u003eInnovation and Outsourcing 436\u003c\/p\u003e \u003cp\u003eBack‐sourcing and Switching Suppliers 438\u003c\/p\u003e \u003cp\u003eSummary 440\u003c\/p\u003e \u003cp\u003eEndnotes 441\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 The Strategic Management of Information Systems: \u003ci\u003eQuo Vadis\u003c\/i\u003e? 445\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Evolution of IS\/IT Strategy in Theory and Practice 447\u003c\/p\u003e \u003cp\u003eA Brief Résumé of some Core Ideas 452\u003c\/p\u003e \u003cp\u003eBuilding an IS\/IT or Digital Capability 455\u003c\/p\u003e \u003cp\u003eFrom Creating IS\/IT Assets to Improving Organizational Performance: Joining the Means to the Ends 458\u003c\/p\u003e \u003cp\u003eAchieving Alignment: a Multi‐themed Perspective 459\u003c\/p\u003e \u003cp\u003eThe Co‐evolution of Business and Digital Strategies 463\u003c\/p\u003e \u003cp\u003eThe Opportunity for CIOs to Have a Key Strategic Role 466\u003c\/p\u003e \u003cp\u003eConclusion 468\u003c\/p\u003e \u003cp\u003eEndnotes 469\u003c\/p\u003e \u003cp\u003eIndex 475\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eJoe Peppard\u003c\/b\u003e and \u003cb\u003eJohn Ward\u003c\/b\u003e present a structured framework with tools, techniques and ways of thinking which provide a practical approach to building a digital strategy, expressed primarily in the language of business and management. This approach can be used by executives, managers and IS\/IT professionals, working together, to combine their experience and skills to identify what can and needs to be done and how best to do it, so that IS\/IT is managed strategically.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eThe Strategic Management of Information Systems: Building a Digital Strategy\u003c\/i\u003e\u003c\/b\u003e (4th Edition) is a comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners, academics and students in the domain of information systems and technology (IS\/IT) - or digital - strategy. It brings together the implications of the significant advances in IT and the most useful current thinking, research and experiences concerning the business impact and strategic opportunities created by IS\/IT.  \u003c\/p\u003e\u003cp\u003eManaging IS\/IT successfully is becoming increasingly difficult in today's dynamic business and technology environments, where uncertainty, complexity and rapid business change are combined with the ever-extending capabilities of digital technologies and the multiple choices in the supply of IT services and infrastructure. At the same time 'consumer IT' has become an essential aspect of most people's personal as well as their working lives, raising both awareness and expectations of what technology can do. However, despite the increasing business criticality of IS\/IT, surveys continue to show that many organizations still struggle to deliver sufficient benefits from IS\/IT investments and are concerned that IS\/IT expenditure does not produce demonstrable 'value for money'.  \u003c\/p\u003e\u003cp\u003eThe challenge is, as it has always been, to harness digital technologies both in achieving alignment with current enterprise objectives and innovating to create new strategies and business capabilities. \u003ci\u003eWhere, when\u003c\/i\u003e and \u003ci\u003ehow\u003c\/i\u003e to invest in IS\/IT are the key questions that managers have to grapple with, which is why an IS\/IT (or digital) strategy is required. Devising and implementing this strategy depends on cultivating an organizational environment that supports and promotes open, informed and effective conversations enabling business management and IS\/IT specialists to share their knowledge.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990347858149,"sku":"NP9780470034675","price":63.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470034675.jpg?v=1761787456","url":"https:\/\/k12savings.com\/es\/products\/the-strategic-management-of-information-systems-isbn-9780470034675","provider":"K12savings","version":"1.0","type":"link"}