{"product_id":"the-smart-nonprofit-isbn-9781119818120","title":"The Smart Nonprofit","description":"\u003cp\u003e\u003cb\u003eA pragmatic framework for nonprofit digital transformation that embraces the human-centered nature of your organization\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Smart Nonprofit \u003c\/b\u003eturns the page on an era of frantic busyness and scarcity mindsets to one in which nonprofit organizations have the time to think and plan — and even dream. The Smart Nonprofit offers a roadmap for the once-in-a-generation opportunity to remake work and accelerate positive social change. It comes from understanding how to use smart tech strategically, ethically and well.  \u003c\/p\u003e \u003cp\u003eSmart tech does rote tasks like filling out expense reports and identifying prospective donors. However, it is also beginning to do very human things like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits must stay human-centered and root out embedded bias in order to success at the compassionate and creative work that only humans can and should do.\u003c\/p\u003e \u003cp\u003ePreface xix\u003c\/p\u003e \u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I \u003c\/b\u003e\u003cb\u003eUnderstanding and Using Artificial Intelligence 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 \u003c\/b\u003e\u003cb\u003eBecoming a Smart Nonprofit 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 3\u003c\/p\u003e \u003cp\u003eUnderstanding Smart Tech 7\u003c\/p\u003e \u003cp\u003eBecoming a Smart Nonprofit 10\u003c\/p\u003e \u003cp\u003eA Real-World Smart Nonprofit 12\u003c\/p\u003e \u003cp\u003eThe Dangers of Automation 15\u003c\/p\u003e \u003cp\u003eAbout This Book 17\u003c\/p\u003e \u003cp\u003eConclusion 18\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 \u003c\/b\u003e\u003cb\u003eLeading Smart Nonprofits 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 21\u003c\/p\u003e \u003cp\u003eThe Busyness Paradox 22\u003c\/p\u003e \u003cp\u003eCreating Healthy Cultures 24\u003c\/p\u003e \u003cp\u003eSmart Tech and Jobs 27\u003c\/p\u003e \u003cp\u003eLeading through Resistance 29\u003c\/p\u003e \u003cp\u003eConclusion 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 \u003c\/b\u003e\u003cb\u003eThe Evolution of Smart Tech 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 39\u003c\/p\u003e \u003cp\u003eA Brief History 40\u003c\/p\u003e \u003cp\u003eDigital Eras and Disruptive Technology 42\u003c\/p\u003e \u003cp\u003eAccelerating into the Autonomous World 43\u003c\/p\u003e \u003cp\u003eKey Aspects of the Autonomous World 44\u003c\/p\u003e \u003cp\u003eAI4Good 47\u003c\/p\u003e \u003cp\u003eConclusion 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 \u003c\/b\u003e\u003cb\u003eStaying Human-Centered 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 57\u003c\/p\u003e \u003cp\u003eMan vs. Machine 57\u003c\/p\u003e \u003cp\u003eCo-botting 59\u003c\/p\u003e \u003cp\u003eHuman-Centered Design 62\u003c\/p\u003e \u003cp\u003eConclusion 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 \u003c\/b\u003e\u003cb\u003eData, Data, Data 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 69\u003c\/p\u003e \u003cp\u003eBig Data 70\u003c\/p\u003e \u003cp\u003eUnderstanding Data Science 72\u003c\/p\u003e \u003cp\u003eData Planning for Your Organization 74\u003c\/p\u003e \u003cp\u003eThird-Party Data Sets 75\u003c\/p\u003e \u003cp\u003eSecond-Party Data 76\u003c\/p\u003e \u003cp\u003eConclusion 80\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 \u003c\/b\u003e\u003cb\u003eEthical and Responsible Use 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 83\u003c\/p\u003e \u003cp\u003eResponsible Use 84\u003c\/p\u003e \u003cp\u003eRooting Out Embedded Bias 86\u003c\/p\u003e \u003cp\u003eDigital Privacy 89\u003c\/p\u003e \u003cp\u003eCreating Ethical Standards 95\u003c\/p\u003e \u003cp\u003eSmart Tech and Governance 97\u003c\/p\u003e \u003cp\u003eConclusion 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II \u003c\/b\u003e\u003cb\u003eThe Smart Nonprofit Use-Case Examples and Management 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 \u003c\/b\u003e\u003cb\u003eReady, Set, Go 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 107\u003c\/p\u003e \u003cp\u003eReady 108\u003c\/p\u003e \u003cp\u003eSet 116\u003c\/p\u003e \u003cp\u003eGo 119\u003c\/p\u003e \u003cp\u003eConclusion 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 \u003c\/b\u003e\u003cb\u003eAutomating Program Delivery 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 125\u003c\/p\u003e \u003cp\u003eCreating More Capacity 125\u003c\/p\u003e \u003cp\u003eOvercoming Service Barriers 127\u003c\/p\u003e \u003cp\u003eCrisis Intervention 130\u003c\/p\u003e \u003cp\u003eRemoving Barriers to Accessibility 131\u003c\/p\u003e \u003cp\u003eAdvocacy 132\u003c\/p\u003e \u003cp\u003eConclusion 134\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 \u003c\/b\u003e\u003cb\u003eFundraising 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 139\u003c\/p\u003e \u003cp\u003eThe Leaky Boat Problem 139\u003c\/p\u003e \u003cp\u003eUsing Smart Tech for Relational Fundraising 143\u003c\/p\u003e \u003cp\u003eThe Future of Giving 148\u003c\/p\u003e \u003cp\u003eConclusion 149\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 \u003c\/b\u003e\u003cb\u003eAutomating the Back Office 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 153\u003c\/p\u003e \u003cp\u003eHuman Resources 153\u003c\/p\u003e \u003cp\u003eWorkplace Well-Being and Automation 156\u003c\/p\u003e \u003cp\u003eFinancial Management 161\u003c\/p\u003e \u003cp\u003eImproving Organization-wide Workflow 162\u003c\/p\u003e \u003cp\u003eEditing, Customizing, and Reviewing Content 164\u003c\/p\u003e \u003cp\u003eProject Management 164\u003c\/p\u003e \u003cp\u003eConclusion 165\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 \u003c\/b\u003e\u003cb\u003eSmart Philanthropy 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 169\u003c\/p\u003e \u003cp\u003eAutomating Donor Advising 170\u003c\/p\u003e \u003cp\u003ePhilanthropic Investment in the Use of Smart Tech for Social Good 173\u003c\/p\u003e \u003cp\u003eConclusion 176\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III \u003c\/b\u003e\u003cb\u003eWhere We Go From Here 179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 \u003c\/b\u003e\u003cb\u003eA Smarter Future 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 181\u003c\/p\u003e \u003cp\u003eThe Future of Nonprofit Work 181\u003c\/p\u003e \u003cp\u003eA Better Path Forward 182\u003c\/p\u003e \u003cp\u003eSocietal Changes 184\u003c\/p\u003e \u003cp\u003eConclusion 189\u003c\/p\u003e \u003cp\u003eGlossary: The Vocabulary of Smart Tech 193\u003c\/p\u003e \u003cp\u003eResources\/Bibliography 199\u003c\/p\u003e \u003cp\u003eAbout the Authors 207\u003c\/p\u003e \u003cp\u003eIndex 209\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBETH KANTER\u003c\/b\u003e is a thought leader in digital transformation and well-being in the nonprofit workplace. She is the co-author of the award-winning \u003ci\u003eHappy Healthy Nonprofit: Impact without Burnout\u003c\/i\u003e and co-author with Allison Fine of the bestselling \u003ci\u003eThe Networked Nonprofit.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eALLISON FINE\u003c\/b\u003e is among the nation’s preeminent writers and strategists on the use of technology for social good. She is the author of the award-winning \u003ci\u003eMomentum: Igniting Social Change in the Connected Age\u003c\/i\u003e and of \u003ci\u003eMatterness: Fearless Leadership for a Social World.\u003c\/i\u003e  \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e is a jargon-free roadmap for nonprofit staff, boards, volunteers and funders. It describes the ways that smart tech will automate many of the time-consuming administrative tasks that make work feel overwhelming and endless, and that lead to burnout and a lack of forward progress. Smart nonprofits are organizations of any size that use artificial intelligence and other “smart” technologies to create a “dividend of time,” a gift of new time that can be spent with clients and donors, preventing crises, or even thinking, learning and dreaming! \u003c\/p\u003e \u003cp\u003eSmart tech does rote tasks like filling out expense reports and identifying prospective donors. However, smart tech is also beginning to do very human jobs like screening applicants for jobs and social services, while paying forward historic biases. Beth Kanter and Allison Fine elegantly outline the ways smart nonprofits stay human-centered, anti-biased and continue to do the compassionate and creative work that only humans can and should do. \u003c\/p\u003e\u003cp\u003eThis book introduces the basic concepts and history of smart technology in nontechnical language. The authors lay out a set of principles for the ethical use of AI, provide a slew of practical advice and case studies for introducing smart tech into nonprofit organizations, and present a stirring manifesto that will inspire us all to work toward a better, smarter, and more human-centered future.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003csmall\u003ePRAISE FOR\u003c\/small\u003e THE SMART NONPROFIT\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“I can’t imagine a more relevant and timely book, overflowing with practical advice. \u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e gives readers everything they need to know to leverage AI and other automated technology to its fullest (and safest) potential to enable nonprofit leaders to do what they do best: impact the world.”\u003cbr\u003e\u003cb\u003e—MEG GARLINGHOUSE, VP of Social Impact, LinkedIn\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e explores whether we are going to use smart tech—or whether it is going to use us. Smart tech cannot help us understand the nuance of race, class, gender, disability, and the intersections of those identities, but smart nonprofits can. Read this book to learn how smart tech can address systemic racism and classifications and ultimately power, and how can we use it for healing, accountability, connection and community.” \u003cbr\u003e\u003cb\u003e—DESIREE ADAWAY, Racial Equity Practitioner and Principle of The Adaway Group \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e is a splendid, timely book with important insights into our near future. Written in everyday, accessible language, this book enables people to listen more, relate more, build, plan, and dream together more—to be, in fact, more human.” \u003cbr\u003e\u003cb\u003e—HALI LEE, Co-founder of Donors of Color \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“Racing to adopt new automation in nonprofits can be dangerous. As Kanter and Fine discuss, the answer isn’t that these new tools can’t be used, but that they need to come with active anti-bias work inside organizations.” \u003cbr\u003e\u003cb\u003e—AMY SAMPLE WARD, CEO of NTEN and co-author of \u003ci\u003eThe Tech That Comes Next \u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e delivers actionable insights and approachable, real-world advice that can help anyone in the C-Suite of a nonprofit update their organizational strategy for the 21st century. This is a must-read for smart leaders who plan to ensure their organizations remain both human-centered and impactful within this fluid, innovative era of AI and automation.”\u003cbr\u003e\u003cb\u003e—CHERYL CONTEE, CEO of The Impact Seat Foundation and Founder of Do Big Things \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eThe Smart Nonprofit\u003c\/i\u003e is essential reading. It takes on key trends and technologies that are changing all of our lives…for better and worse. This book will help you keep ahead.”\u003cbr\u003e\u003cb\u003e—HENRY TIMMS, President of Lincoln Center, Co-founder of #GivingTuesday and co-author of the bestselling \u003ci\u003eNew Power\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990341664997,"sku":"NP9781119818120","price":28.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119818120.jpg?v=1761787430","url":"https:\/\/k12savings.com\/es\/products\/the-smart-nonprofit-isbn-9781119818120","provider":"K12savings","version":"1.0","type":"link"}