{"product_id":"the-lean-six-sigma-guide-to-doing-more-with-less-isbn-9780470539576","title":"The Lean Six Sigma Guide to Doing More With Less","description":"\u003cp\u003e\u003cb\u003eCreate New Profits in Any Economy\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less. \u003c\/p\u003e\u003cp\u003eAs a leading expert on Lean Six Sigma and business transformation, with a deep knowledge of its application in countless areas of business, author Mark George can help you use Lean Six Sigma to analyze your operational needs, identify high-impact opportunities, design and rapidly implement solutions, and create a system that will build efficiency and high performance in every area of your business. \u003ci\u003eThe Lean Six Sigma Guide to Doing More with Less\u003c\/i\u003e can help you: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eImprove operating margins by as much as 20%, ROIC by as much as 10%, and reduce the costs of goods sold by as much as 5% or more\u003c\/li\u003e \u003cli\u003eCreate \"cost intelligence\" that uncovers root causes allowing cost reductions without jeopardizing customer service levels and quality\u003c\/li\u003e \u003cli\u003eUse enterprise speed, agility, and flexibility to drive step-change reductions in cost and enable competitive advantage\u003c\/li\u003e \u003cli\u003eIdentify and eliminate the costs of complexity in your business\u003c\/li\u003e \u003cli\u003eSupercharge your legacy Six Sigma program, improving speed to results, increasing project values, and shortening completion times\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWith case examples from a wide array of industry, encompassing decades of experience implementing Lean Six Sigma in every economic climate, in companies of every size, \u003ci\u003eThe Lean Six Sigma Guide to Doing More with Less\u003c\/i\u003e will give your business an intelligent edge in lean times. \u003c\/p\u003e\u003cp\u003eForeword xi\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Why Use Lean Six Sigma to Reduce Cost? 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTransactional Example: Lean Six Sigma Transforming Our Government 6\u003c\/p\u003e \u003cp\u003eThe Alloy of High Performance: Why Choose Lean Six Sigma to Reduce Cost? 6\u003c\/p\u003e \u003cp\u003eLean Six Sigma versus Traditional Cost-Cutting Tactics 9\u003c\/p\u003e \u003cp\u003eEmerging Stronger Than Ever 14\u003c\/p\u003e \u003cp\u003eSpotlight #1 How to Use This Book 17\u003c\/p\u003e \u003cp\u003eOverview of Part I: Process Cost Reduction—a Focus on the Tools of Waste Elimination 18\u003c\/p\u003e \u003cp\u003eOverview of Part II: Enterprise Cost Reduction—a Focus on Value, Speed, Agility and Competitive Advantage 19\u003c\/p\u003e \u003cp\u003eOverview of Part III: Accelerating Deployment Returns—Getting More, Faster, from a Lean Six Sigma Deployment 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Process Cost Reduction: A Focus on Waste Elimination Introduction to Part 1 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Find Cost Reduction Opportunities in Waste 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Seven Common Faces of Waste: TIMWOOD 27\u003c\/p\u003e \u003cp\u003eUsing the Full LSS Toolkit to Drive Cost Reduction 37\u003c\/p\u003e \u003cp\u003eSpotlight #2 Special Tips for Nonmanufacturing Processes 39\u003c\/p\u003e \u003cp\u003eKey Success Factors in Reducing Costs in Services and Retail 40\u003c\/p\u003e \u003cp\u003eSpotlight #3 Design a Successful Lean Six Sigma Project or Pilot 45\u003c\/p\u003e \u003cp\u003eWhich Methodology is Right for Your Project? 45\u003c\/p\u003e \u003cp\u003eIdentifying the Players and Their Roles 47\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Use the Voice of the Customer to Identify Cost-Cutting Opportunities 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCustomer Types and Their Needs 52\u003c\/p\u003e \u003cp\u003eCollecting Data on Customer Needs 53\u003c\/p\u003e \u003cp\u003eGetting Specific about Customer Needs 57\u003c\/p\u003e \u003cp\u003eAvoiding Misinterpretations 60\u003c\/p\u003e \u003cp\u003eConclusion 64\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Make Processes Transparent to Expose Waste 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow to Define the Boundaries through SIPOC Diagrams 67\u003c\/p\u003e \u003cp\u003eUsing Value Stream Maps to Achieve Transparency 69\u003c\/p\u003e \u003cp\u003eConclusion 82\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Measure Process Efficiency: Finding the Levers of Waste Reduction 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProcess Cycle Efficiency (PCE): The Key Metric of Process Time and Process Cost 84\u003c\/p\u003e \u003cp\u003eLittle’s Law: Understanding the Levers for Improving Process Speed 88\u003c\/p\u003e \u003cp\u003eThe WIP Cap Method: How Limiting WIP Can Increase Process Speed and Reduce Costs 90\u003c\/p\u003e \u003cp\u003eUsing PCE and Little’s Law to Drive Cost Reduction 95\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Improve Your Analysis Skills: How Understanding Variation, Root Causes, and Factor Relationships Can Help You Cut Costs While Improving Quality 97\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAnalysis Skill #1: Learning to ‘‘Read’’ Variation 98\u003c\/p\u003e \u003cp\u003eAnalysis Skill #2: Digging Out Root Causes 107\u003c\/p\u003e \u003cp\u003eAnalysis Skill #3: Establishing relationships between factors 109\u003c\/p\u003e \u003cp\u003eConclusion 114\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Make Rapid Improvements through Kaizens 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eQuick Overview: The Kaizen Approach 119\u003c\/p\u003e \u003cp\u003eWhen Should You Use Kaizens in Cost Reduction Projects 120\u003c\/p\u003e \u003cp\u003eSeven Keys to Kaizen Success 124\u003c\/p\u003e \u003cp\u003eConclusion 129\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Raising the Stakes: Reducing Costs at an Enterprise Level\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Think Transformation, Not Just Improvement 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAttain a Proper Understanding of the Extent of the Opportunity 135\u003c\/p\u003e \u003cp\u003eConsciously Choose a Path to Capture the Opportunity 138\u003c\/p\u003e \u003cp\u003ePlan for a Transformation Journey 144\u003c\/p\u003e \u003cp\u003eLeadership Challenges in Leading a Transformation 151\u003c\/p\u003e \u003cp\u003eConclusion 152\u003c\/p\u003e \u003cp\u003eSpotlight #4 Transformation at Owens-Illinois 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Unlock the Secrets to Speed and Flexibility 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAlignment and Analytics 160\u003c\/p\u003e \u003cp\u003eA Model of Speed and Agility 162\u003c\/p\u003e \u003cp\u003eEconomic Order Quantity (EOQ)—The First 100 Years 165\u003c\/p\u003e \u003cp\u003eAugmenting EOQ with Lean Analytics 167\u003c\/p\u003e \u003cp\u003eThe Equations in Action 173\u003c\/p\u003e \u003cp\u003eConclusion 176\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Reduce the Cost of Complexity 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Hidden Cost of Added Offerings on Processes 179\u003c\/p\u003e \u003cp\u003eAssessing Complexity in Your Business: A Holistic View 182\u003c\/p\u003e \u003cp\u003eHighlights of the Complexity Analysis Process 183\u003c\/p\u003e \u003cp\u003eComplexity Reduction as the Gateway to Transformation 195\u003c\/p\u003e \u003cp\u003eConclusion 196\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Look Outside Your Four Walls to Lower Costs Inside 197\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is an Extended Enterprise? 199\u003c\/p\u003e \u003cp\u003eWorking on the Supplier End of the Extended Enterprise 204\u003c\/p\u003e \u003cp\u003eWhat to Do When You’re the Supplier: Extending Your Enterprise Downstream 208\u003c\/p\u003e \u003cp\u003eConclusion 211\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Speeding Up Deployment Returns: Strategies for Getting More, Faster, from a Lean Six Sigma\u003c\/b\u003e \u003cb\u003eDeployment\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Create a Pipeline of Cost Improvement Projects: The Secret to Protecting the Heart of Your Business 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDeveloping Rigor in Project Identification and Selection 217\u003c\/p\u003e \u003cp\u003eFrom First-Time to All the Time: Shifting from a One-Time Event to an Ongoing System of Pipeline Management 226\u003c\/p\u003e \u003cp\u003eConclusion: Maintaining a Dynamic Pipeline 230\u003c\/p\u003e \u003cp\u003eSpotlight #5 Link Projects to Value Drivers 233\u003c\/p\u003e \u003cp\u003eOption 1: Value Driver Trees 233\u003c\/p\u003e \u003cp\u003eOption 2: Financial Analysis Decision Tree 237\u003c\/p\u003e \u003cp\u003eOption 3: Economic Profit 237\u003c\/p\u003e \u003cp\u003eOption 4: EP Sensitivity Analyses 239\u003c\/p\u003e \u003cp\u003eValue Driver Example 243\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Smooth the Path through Change 247\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChange Readiness Assessments 248\u003c\/p\u003e \u003cp\u003eLeading versus Managing the Change 250\u003c\/p\u003e \u003cp\u003eUpgrading Your Communication Plan 253\u003c\/p\u003e \u003cp\u003eProcess Ownership and Cost Accountability 259\u003c\/p\u003e \u003cp\u003eConclusion: Restoring Faith, Hope, and Belief 260\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Establishing a Center of Excellence 261\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is a CoE and What Does It Do? 263\u003c\/p\u003e \u003cp\u003eFocus #1: Performance Management 265\u003c\/p\u003e \u003cp\u003eFocus #2: Replication: Copy and Paste Your Cost Savings 270\u003c\/p\u003e \u003cp\u003eHow Can a CoE Fit into an Organization? 273\u003c\/p\u003e \u003cp\u003eWeaving the CoE into Strategic Planning 277\u003c\/p\u003e \u003cp\u003eConclusion 279\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Gaining New Perspectives on Deployment Cost and Speed Opportunities 281\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLooking for Focus and Flexibility in Deployment 282\u003c\/p\u003e \u003cp\u003eFocusing Deployments on Business Issues 283\u003c\/p\u003e \u003cp\u003eFlexibility in Building Skills 286\u003c\/p\u003e \u003cp\u003eConclusion 297\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Reenergizing a Legacy Program 299\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Deployments Lose Steam 300\u003c\/p\u003e \u003cp\u003eBuilding a Steam Engine: Performance Management 306\u003c\/p\u003e \u003cp\u003eProcess Ownership: The Partner of Performance Management 307\u003c\/p\u003e \u003cp\u003eHow to Reenergize a Deployment 311\u003c\/p\u003e \u003cp\u003eConclusion 318\u003c\/p\u003e \u003cp\u003eIndex 319\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eMARK O. GEORGE\u003c\/b\u003e is a Senior Executive at Accenture and is the Global Offering Group leader for Operations Consulting in the Process and Innovation Performance service line. Mark has designed and supported dozens of enterprise transformation initiatives for Fortune 500 and 1000 companies that have delivered hundreds of millions in economic profit. Accenture is a global management consulting, technology services, and outsourcing company with more than 186,000 people serving clients in over 120 countries, the company generated net revenues of $23.39 billion for the fiscal year ended August 31, 2008. Its home page is\u003cb\u003e www.accenture.com\u003c\/b\u003e.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eCreate New Profits in Any Economy\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn this difficult economic climate, it's vital to cut waste that can eat at a company's bottom line and boost efficiency at every organizational level. The traditional business solution in a crisis is to slash away non-critical talent and resources, often doing more harm than good. There is a far better systematic approach to doing more with less. \u003c\/p\u003e\u003cp\u003eAs a leading expert on Lean Six Sigma and business transformation, with a deep knowledge of its application in countless areas of business, author Mark George can help you use Lean Six Sigma to analyze your operational needs, identify high-impact opportunities, design and rapidly implement solutions, and create a system that will build efficiency and high performance in every area of your business. \u003ci\u003eThe Lean Six Sigma Guide to Doing More with Less\u003c\/i\u003e can help you: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eImprove operating margins by as much as 20%, ROIC by as much as 10%, and reduce the costs of goods sold by as much as 5% or more\u003c\/li\u003e \u003cli\u003eCreate \"cost intelligence\" that uncovers root causes allowing cost reductions without jeopardizing customer service levels and quality\u003c\/li\u003e \u003cli\u003eUse enterprise speed, agility, and flexibility to drive step-change reductions in cost and enable competitive advantage\u003c\/li\u003e \u003cli\u003eIdentify and eliminate the costs of complexity in your business\u003c\/li\u003e \u003cli\u003eSupercharge your legacy Six Sigma program, improving speed to results, increasing project values, and shortening completion times\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWith case examples from a wide array of industry, encompassing decades of experience implementing Lean Six Sigma in every economic climate, in companies of every size, \u003ci\u003eThe Lean Six Sigma Guide to Doing More with Less\u003c\/i\u003e will give your business an intelligent edge in lean times.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990276653285,"sku":"NP9780470539576","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470539576.jpg?v=1761787167","url":"https:\/\/k12savings.com\/es\/products\/the-lean-six-sigma-guide-to-doing-more-with-less-isbn-9780470539576","provider":"K12savings","version":"1.0","type":"link"}