{"product_id":"the-integrity-dividend-isbn-9780470185667","title":"The Integrity Dividend","description":"Corporate and government scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. Now for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In \u003ci\u003eThe Integrity Dividend\u003c\/i\u003e, Tony Simons shows how leaders? personal integrity drives the profitability and overall success of their organization. This groundbreaking book is based in on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is the \u003cb\u003eintegrity dividend\u003c\/b\u003e.  \u003cp\u003eSimons conducted dozens of focus groups, surveyed thousands of employees, collected financial and operational numbers, and interviewed over 100 senior executives and executive coaches. The book lays out the research clearly and provides proven tools for managing common integrity challenges. It offers guidance for building individual credibility and for creating an organizational culture of integrity and accountability. Throughout, Simons uses real-world insight and stories drawn from senior executives, line managers, and coaches.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Integrity Dividend\u003c\/i\u003e is a fresh view of leadership at a time when it is most needed.\u003c\/p\u003e \u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: WHAT IS THE INTEGRITY DIVIDEND? 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Dollar Value of Your Impeccable Word 3\u003c\/p\u003e \u003cp\u003eA definition of behavioral integrity and evidence for the dollar return on leaders’ living by their word\u003c\/p\u003e \u003cp\u003e2 Executive Sightings of the Integrity Dividend 18\u003c\/p\u003e \u003cp\u003eHow executives describe the integrity dividend in different contexts\u003c\/p\u003e \u003cp\u003e3 Behavioral Integrity Drivers and Payoffs: Why Small Mistakes Can Have Big Costs 39\u003c\/p\u003e \u003cp\u003eAn overall framework for seeing how small integrity missteps can grow in impact\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: MANAGING YOUR OWN BEHAVIORAL INTEGRITY: BUILDING TRUST AND CREDIBILITY 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4 Promise Less, But Do It More Often 55\u003c\/p\u003e \u003cp\u003eSelecting fewer key values to emphasize so you can send a clear and consistent message\u003c\/p\u003e \u003cp\u003e5 The Language of Living by Your Word: Confronting and Committing 73\u003c\/p\u003e \u003cp\u003eAddressing common communication errors that undermine integrity perceptions\u003c\/p\u003e \u003cp\u003e6 Behavioral Integrity as a Personal Discipline 96\u003c\/p\u003e \u003cp\u003eDeveloping the power of your own word through delaying gratification, facing fear, self-awareness, vigilance, and other self-management\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE: BEHAVIORAL INTEGRITY AND THE RIPPLE EFFECT: BUILDING AND SUSTAINING A LEADERSHIP CULTURE OF INTEGRITY 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 Easing the Middle Manager’s Dilemma 137\u003c\/p\u003e \u003cp\u003eReducing the strain middle managers feel when they are asked to implement policies with which they disagree by giving them opportunities to voice their concerns.\u003c\/p\u003e \u003cp\u003e8 Creating a Culture of Accountability 158\u003c\/p\u003e \u003cp\u003eShaping a high-integrity community through an integrated approach to performance appraisal, training, coaching, and incentives, coupled with a leader’s personal enactment of integrity\u003c\/p\u003e \u003cp\u003e9 Management Fashions and the Flavor-of-the-Month Club 185\u003c\/p\u003e \u003cp\u003eExperimenting and learning without looking foolish\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR: BROADER APPLICATIONS AND SUMMARY 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 The Integrity Dividend and Outside Stakeholders 205\u003c\/p\u003e \u003cp\u003eA brief application of emergent integrity principles to relationships outside the company: customers, suppliers, and unions\u003c\/p\u003e \u003cp\u003e11 Capturing the Integrity Dividend 223\u003c\/p\u003e \u003cp\u003eAn encouraging summary of what you can do\u003c\/p\u003e \u003cp\u003eNotes 232\u003c\/p\u003e \u003cp\u003eAcknowledgments and Dedication 236\u003c\/p\u003e \u003cp\u003eAbout the Author 237\u003c\/p\u003e \u003cp\u003eIndex 238\u003c\/p\u003e \t\t \u003cp\u003eThe Author \u003c\/p\u003e\u003cp\u003e\u003cb\u003eTONY SIMONS\u003c\/b\u003e is associate professor of management and organizational behavior at Cornell University's School of Hotel Administration. He lives in Ithaca, NY   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eTHE INTEGRITY DIVIDEND\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eIf you walk the talk, practice what you preach, stand up for your beliefs, put your money where your mouth is, follow through on your promises—do what you say you will do—your business will make more money. You will also be more trusted, more powerful, more personally successful, have more loyal and committed people, and be more at peace with yourself.\"\u003c\/i\u003e \u003ci\u003e —\u003c\/i\u003eFROM THE FOREWORD BY JIM KOUZES \u003c\/p\u003e\u003cp\u003eCORPORATE AND GOVERNMENT scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. \u003c\/p\u003e\u003cp\u003eNow for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In \u003ci\u003eThe Integrity Dividend\u003c\/i\u003e Tony Simons shows how leaders' personal integrity drives the profitability and overall success of their organizations. This groundbreaking book is based on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is \"the integrity dividend.\" \u003c\/p\u003e\u003cp\u003eUsing real-world insight and stories drawn from senior executives, line managers, and coaches, Simons clearly lays out the research he conducted and provides proven tools for managing common integrity challenges. The book offers guidance for building individual credibility and for creating an organizational culture of integrity and accountability. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Integrity Dividend\u003c\/i\u003eis a fresh view of leadership at a time when it is most needed. \u003c\/p\u003e\u003cp\u003e\"A clear, practical, and enlightening book. \u003ci\u003eThe Integrity Dividend\u003c\/i\u003e is aptly named, for integrity is a core quality of all great leaders—one that pays multiple dividends not only in the results we create but in the lives of all those we impact, as well as in the way we feel about ourselves when we look in the mirror.\" —\u003cb\u003eROBERT GASS\u003c\/b\u003e, EdD, creator of the \u003ci\u003eArt of Leadership\u003c\/i\u003e trainings  \"The Integrity Dividend is an exceptional work on a fundamental and oft-misunderstood subject in today’s global business environment.\"\u003ci\u003e—Marshall Goldsmith, New York Times and Wall Street Journal #1 best selling author of What Got You Here Won’t Get You There\u003c\/i\u003e\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47990266069221,"sku":"NP9780470185667","price":27.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470185667.jpg?v=1761787123","url":"https:\/\/k12savings.com\/es\/products\/the-integrity-dividend-isbn-9780470185667","provider":"K12savings","version":"1.0","type":"link"}