{"product_id":"the-human-side-of-outsourcing-isbn-9780470718704","title":"The Human Side of Outsourcing","description":"Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind.  \u003cp\u003eThis book considers \u003ci\u003eThe Human Side of Outsourcing\u003c\/i\u003e, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.\u003c\/p\u003e  List of Figures and Tables.  \u003cp\u003eList of Contributors.\u003c\/p\u003e \u003cp\u003eForeword.\u003c\/p\u003e \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAcknowledgements.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Outsourcing in Practice.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Introduction \u003ci\u003e(Stephanie J. Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 The Client Side – Retained Organization \u003ci\u003e(Irvine Caplan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Outsourcing – A Provider’s Tale \u003ci\u003e(Simone Hemingway).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Sourcing for Outsourcing \u003ci\u003e(Yvonne Williams).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 Experiencing Cultures: An Automotive Engineer in the Middle Kingdom – Lessons in Life \u003ci\u003e(Ian Pogson).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Theory and Evidence.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6 Introduction to Theory and Evidence \u003ci\u003e(Stephanie J. Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 The Context and Narrative of Outsourcing \u003ci\u003e(Royston Morgan).\u003cbr\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 Cultural Differences in Outsourcing \u003ci\u003e(Brigitte Cobb).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 Establishing Trust in Virtual Teams \u003ci\u003e(Alex Watts).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Knowledge Transfer and Knowledge Sharing \u003ci\u003e(Richard Blakeley and Stephanie J. Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 The Experience of Outsourcing Transfers – A Life-Cycle Approach\u003ci\u003e(Royston Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 Downsizing, Stress and Forgiveness: A US Perspective \u003ci\u003e(Jan Aylsworth).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Transitioning and the Psychological Contract \u003ci\u003e(Stephanie J. Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Conclusion: Towards a Model of Responses to Outsourcing \u003ci\u003e(Stephanie J. Morgan).\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e \u003cb\u003eStephanie J. Morgan PhD\u003c\/b\u003e is a Course Director at Kingston University Business School. As a researcher and consultant she has advised private and public sector organizations on many aspects of work psychology. A background in IT Management included positions as a National Sales and Marketing Manager for Philips, Commercial Manager for Origin Benelux (now Atos-Origin) and a Non-Executive Director to the NHS. Stephanie is a Chartered Psychologist, a Principal Member of the Association of Business Psychologists and Director of Decision Dimensions, a psychological testing and assessment company.  Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind.  \u003cp\u003eThis book considers \u003ci\u003eThe Human Side of Outsourcing\u003c\/i\u003e, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47990261022949,"sku":"NP9780470718704","price":69.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470718704.jpg?v=1761787106","url":"https:\/\/k12savings.com\/es\/products\/the-human-side-of-outsourcing-isbn-9780470718704","provider":"K12savings","version":"1.0","type":"link"}