{"product_id":"the-handbook-of-crisis-communication-isbn-9781119678922","title":"The Handbook of Crisis Communication","description":"\u003cp\u003e\u003cb\u003eThe revised and updated new edition of the comprehensive guide to crisis communication research and practice\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Handbook of Crisis Communication\u003c\/i\u003e provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory. \u003c\/p\u003e\u003cp\u003eNow in its second edition, the \u003ci\u003eHandbook\u003c\/i\u003e covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout. \u003c\/p\u003e\u003cul\u003e \u003cli\u003eExamines traditional applications, recent advances, and emerging areas in crisis communication \u003c\/li\u003e \u003cli\u003eDiscusses communication approaches for organizational crises, disasters, political crises, and public health crises\u003c\/li\u003e \u003cli\u003eProvides up-to-date coverage of the latest terminology, methods, and research trends in the field\u003c\/li\u003e \u003cli\u003eHighlights how crisis communication theory and research can inform real-world practice\u003c\/li\u003e \u003cli\u003eFeatures detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemics\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003ci\u003eThe Handbook of Crisis Communication, Second Edition \u003c\/i\u003eis an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication. \u003c\/p\u003e\u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003eNotes on Contributors xiii\u003c\/p\u003e \u003cp\u003eOrientation to the Second Edition xxvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Explication of Methods\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Crisis Communication and Computational Methods 3\u003cbr\u003e \u003ci\u003eToni G.L.A. van der Meer and Anne C. Kroon\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Extending Experimental Crisis Communication Research: Reflections and Recommendations 17\u003cbr\u003e \u003ci\u003eKenon A. Brown and Courtney D. Boman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Crisis Response Effectiveness: Methodological Considerations for Advancement of Empirical Research about Response Impact 31\u003cbr\u003e \u003ci\u003eTomasz A. Fediuk, Isabel C. Botero and Kristin M. Pace\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Tackling the Information Overload: Using Automated Content Analysis for Crisis Communication Research 53\u003cbr\u003e \u003ci\u003eDaniel Vogler and Florian Meissner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Theory Refinement and Development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5 A Meta- Theoretical Orientation to Crisis Communication 69\u003cbr\u003e \u003ci\u003eHenry S. Seeger\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 Corporate Apologia as Crisis Communication 81\u003cbr\u003e \u003ci\u003eKeith M. Hearit\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 The Benefits and Pitfalls of Stealing Thunder 99\u003cbr\u003e \u003ci\u003eAn- Sofie Claeys\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 Contingent Organization–Public Relationships and their Application in Organizational Crises 113\u003cbr\u003e \u003ci\u003eYang Cheng and Glen T. Cameron\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 Revisiting the Discourse of Renewal Theory: Clarifications, Extensions, Interdisciplinary Opportunities 127\u003cbr\u003e \u003ci\u003eTimothy L. Sellnow, Matthew W. Seeger and Ronisha Sheppard\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Title IX in the Age of #MeToo: The Limits of Discourse of Renewal on Crisis Communication 137\u003cbr\u003e \u003ci\u003eJessica Ford\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 Social- Mediated Crisis Communication Research: How Information Generation, Consumption, and Transmission Influence Communication Processes and Outcomes 151\u003cbr\u003e \u003ci\u003eYan Jin, Lucinda Austin and Brooke Fisher Liu\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 Rhetorical Arena Theory: Revisited and Expanded 169\u003cbr\u003e \u003ci\u003eFinn Frandsen and Winni Johansen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Antifragile Paracrisis Communication: Managing Paracrises as Crisis Risks and Potential Opportunities 183\u003cbr\u003e \u003ci\u003eFeifei Chen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Situational Crisis Communication Theory (SCCT): Refining and Clarifying a Cognitive-Based Theory of Crisis Communication 193\u003cbr\u003e \u003ci\u003eW. Timothy Coombs\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III New Directions\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III a Political Crises\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e15 Crisis Communication in Authoritarian Systems and Digital Innovation: How Do Autocracies Resolve the Dictator’s Dilemma in Crisis Situations? 209\u003cbr\u003e \u003ci\u003eGregory Asmolov\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e16 Political Crisis or Political Cartoon: Which Comes First? 229\u003cbr\u003e \u003ci\u003eLinda Hamilton- Korey and Gayle Pohl\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 US Presidents and Crisis Communication 247\u003cbr\u003e \u003ci\u003eDenise M. Bostdorff\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III b Public Health Crises\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e18 Integrating Strategy and Dosage: A New Conceptual Formula for Overcoming Unintended Effects in Public Health Crisis Communication (PHCC) 263\u003cbr\u003e \u003ci\u003eXuerong Lu and Yan Jin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III c Natural Disasters\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e19 Mitigating Crises: Analyzing, Planning, Organizing, Mobilizing, and Communicating to Address Natural Disasters 285\u003cbr\u003e \u003ci\u003eRobert L. Heath\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e20 Rescue Communication: Official and Volunteer Groups’ Use of Mobile and Social Media During Disasters that Become Crises 301\u003cbr\u003e \u003ci\u003eKeri K. Stephens and Kendall P. Tich\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e21 Communicating Disaster Preparedness: Combining Individual- and Community-Level Perspectives to Achieve more Lasting Resilience 313\u003cbr\u003e \u003ci\u003eBrett W. Robertson and Keri K. Stephens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e22 A Community Engagement Approach to Natural Hazard Communication 327\u003cbr\u003e \u003ci\u003eMaureen Taylor, Kim Johnston and Barb Ryan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III d Organizational Crises\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e23 Odwalla: The “Golden Standard” of Crisis Management? 345\u003cbr\u003e \u003ci\u003eRachel Whitten\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e24 The Impact of Language Abstraction on the Effectiveness of Information Strategies During a Product- Harm Crisis 357\u003cbr\u003e \u003ci\u003eGijs Fannes and An- Sofie Claeys\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e25 From Managing Emotion to Trauma- Informed Management: A New Direction in Crisis Communication 373\u003cbr\u003e \u003ci\u003eStephanie Madden and Nicholas Eng\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e26 “Say It Like You Mean It”: An Exploration of How Members of the Public Perceive Audiovisual Crisis Responses 391\u003cbr\u003e \u003ci\u003eLieze Schoofs, An- Sofie Claeys and Eva Koppen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e27 Strategic Improvisation in Crisis Communication 405\u003cbr\u003e \u003ci\u003eJesper Falkheimer and Mats Heide\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e28 Visual Media in Crisis Response: How Crisis Responders and Influencers Use Visual Media in the Digital Age in Crisis Response 421\u003cbr\u003e \u003ci\u003eBetsy Emmons\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e29 Scansis: Changing the Landscape of Crisis Communication Research and Practice 431\u003cbr\u003e \u003ci\u003eElina R. Tachkova\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e30 Improving Crisis Communication Through Instructional Design 441\u003cbr\u003e \u003ci\u003eMelony Shemberger\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e31 Prepare and Manage an Environmental Crisis 451\u003cbr\u003e \u003ci\u003eThierry Libaert\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e32 Exploring Crisis History’s Impacts: How Organizations’ Previous Crises Impact Current Crisis Perceptions 459\u003cbr\u003e \u003ci\u003eLaShonda L. Eaddy\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e33 Three Decades of Sport- Related Crisis Communication: A Trends Study of the Emergence and Growth of a Crisis Communication Subfield 471\u003cbr\u003e \u003ci\u003eJennifer L. Harker\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e34 Climate Crisis Communication in Global News Videos: A Multimodal Discourse Approach to Multifaceted Knowledge and Reaction Management 491\u003cbr\u003e \u003ci\u003eCarmen Daniela Maier and Silvia Ravazzani\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV Application to Practice\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e35 Advancing Crisis Communication Effectiveness: Integrating Crisis Scholarship with Practice 509\u003cbr\u003e \u003ci\u003eBryan H. Reber, Yan Jin and Glen J. Nowak\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e36 How Crisis Communication Can Become an Evidence- Based Practice? 519\u003cbr\u003e \u003ci\u003eJo Detavernier\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e37 Improving Crisis Communication: When Good Advice Becomes Impractical 525\u003cbr\u003e \u003ci\u003eHoh Kim\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e38 Building a Career from Crisis Responder to Crisis Communicator: A Journey of Learning and Growth Through Canada’s Costliest Natural Disasters and Largest Peacetime Evacuations 545\u003cbr\u003e \u003ci\u003eBenjamin Morgan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePostscript 553\u003cbr\u003e \u003ci\u003eW. Timothy Coombs\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIndex 555\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eW. Timothy Coombs\u003c\/b\u003e is a former Professor at Texas A\u0026amp;M University and an Advisor for the Centre for Crisis and Risk Communications. He is the recipient of numerous awards, including the Association for Business Communication’s Business Impact Award. He is the author of \u003ci\u003eCode Red in the Boardroom\u003c\/i\u003e and \u003ci\u003eToday’s Public Relations.\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eSherry J. Holladay\u003c\/b\u003e is a former Professor at Texas A\u0026amp;M University and an independent researcher. She is the co-author (with W. Timothy Coombs) of \u003ci\u003eIt’s Not Just PR\u003c\/i\u003e and \u003ci\u003ePR Strategy and Application\u003c\/i\u003e, and the author of numerous articles related to corporate communication.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eHANDBOOKS IN COMMUNICATION AND MEDIA\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eFully revised throughout, this new edition of \u003ci\u003eThe Handbook of Crisis Communication\u003c\/i\u003e is a comprehensive guide to both traditional and cutting-edge crisis communication research and practice. Bringing together contributions by more than 50 leading scholars and practitioners from around the world, this authoritative volume describes different methodological approaches to crisis communication and illustrates how crisis communication theory is applied in a variety of organizational crises, disasters, political crises, and public health crises. \u003c\/p\u003e\u003cp\u003eThis edition addresses new lines of research, advances in global crisis communication technology, the evolving role of social media in crisis communication, the latest terminology and methods, and more. Updated and expanded chapters include a wealth of new case studies, practical scenarios, and analyses of recent crises.  \u003c\/p\u003e\u003cp\u003eProviding an in-depth account of the latest research and emerging trends in the field, \u003ci\u003eThe Handbook of Crisis Communication, Second Edition\u003c\/i\u003e is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47990247391461,"sku":"NP9781119678922","price":195.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119678922.jpg?v=1761787053","url":"https:\/\/k12savings.com\/es\/products\/the-handbook-of-crisis-communication-isbn-9781119678922","provider":"K12savings","version":"1.0","type":"link"}