{"product_id":"the-eight-essential-steps-to-conflict-resolution-isbn-9780874777512","title":"The Eight Essential Steps to Conflict Resolution","description":"Problems that \"just won't go away\" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.Preface\u003cbr\u003e\u003cp\u003e\u003cb\u003ePart I: Understanding Conflict\u003c\/b\u003e\u003cbr\u003eChapter 1: A New View of Conflict\u003cbr\u003eChapter 2: Five Popular (But Ineffective) Approaches to Conflict Resolution\u003cbr\u003eChapter 3: The Ingredients of Conflict\u003cbr\u003eChapter 4: The Conflict Partnership Process\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePart II: The Eight Essential Steps to Conflict Resolution\u003c\/b\u003e\u003cbr\u003eStep 1: Create an Effective Atmosphere\u003cbr\u003eStep 2: Clarify Perceptions\u003cbr\u003eStep 3: Focus on Individual and Shared Needs\u003cbr\u003eStep 4: Build Shared Positive Power\u003cbr\u003eStep 5: Look to the Future, Then Learn from the Past\u003cbr\u003eStep 6: Generate Options\u003cbr\u003eStep 7: Develop \"Doables\": The Stepping-stones to Action\u003cbr\u003eStep 8: Make Mutual-Benefit Agreements\u003cbr\u003eAfterword\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eAppendix A: Handling Frequent Problem Areas\u003c\/b\u003e\u003cbr\u003eDealing with Anger\u003cbr\u003eWhen One Party Thinks There Is No Conflict\u003cbr\u003eWhen You Feel Unsure About Confronting Someone\u003cbr\u003eWhen the Other Party Seems Not to Want a Resolution\u003cbr\u003eDealing with People Who Only Want Things Their Way\u003cbr\u003eDealing with Conflicts Involving Injustices\u003cbr\u003eDealing with Seemingly Unresolvable Conflicts\u003cbr\u003eWhen to Seek a Third-Party Facilitator\u003cbr\u003eConflict Partnership Third-Party Facilitation Skills\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eAppendix B: Two Cases That Demonstrate the Conflict Partnership Process\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIndex\u003c\/p\u003e\u003cb\u003eDudley Weeks, Ph.D.,\u003c\/b\u003e has worked with conflicting parties in more  than sixty countries and has counseled thousands of families,  businesses, and communities in the United States.","brand":"Tarcher","offers":[{"title":"Default Title","offer_id":46301994221797,"sku":"NP9780874777512","price":24.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780874777512.jpg?v=1767739141","url":"https:\/\/k12savings.com\/es\/products\/the-eight-essential-steps-to-conflict-resolution-isbn-9780874777512","provider":"K12savings","version":"1.0","type":"link"}