{"product_id":"the-drama-free-workplace-isbn-9781119546429","title":"The Drama-Free Workplace","description":"\u003cp\u003e\u003cb\u003eEliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompanies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world.\u003c\/p\u003e \u003cp\u003ePatti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued).\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e includes a section with easy-to-understand causes, effects and solutions to problems related to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eSexual harassment\u003c\/li\u003e \u003cli\u003eBias and diversity\u003c\/li\u003e \u003cli\u003eEthics lapses\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe book also includes helpful information on:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eBecoming an organization that values and practices fearlessness, fairness and freedom\u003c\/li\u003e \u003cli\u003eAnticipating situations that give rise to drama, with detailed advice on how to prevent it from happening\u003c\/li\u003e \u003cli\u003eUsing emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFinally, the book’s DIY section guides companies on how to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003edraft and enforce helpful policies (that employees will actually read and *want* to follow)\u003c\/li\u003e \u003cli\u003edesign and deliver powerful and effective training programs\u003c\/li\u003e \u003cli\u003einvestigate and resolve claims of sexual harassment and other types of misconduct.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eTogether, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.\u003c\/p\u003e \u003cp\u003eForeword xv\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eAbout the Author xxi\u003c\/p\u003e \u003cp\u003eIntroduction xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Diagnosis Drama: What You Can Do to Identify, Prevent, and Fix Workplace Drama 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 How to Blow Up an Organization (and Rise from the Ashes) 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e#WorkplaceDrama: Identifying Problematic Behavior 4\u003c\/p\u003e \u003cp\u003eRoot Causes of Workplace Drama 6\u003c\/p\u003e \u003cp\u003eLegal Compliance: Friend or Foe? 11\u003c\/p\u003e \u003cp\u003eThe #1 Culture Problem in Organizations: A Lack of Authenticity 13\u003c\/p\u003e \u003cp\u003eThe Courage to Be Different (and Therefore Effective): Focus on the Good 16\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Why Is Sexual Harassment Still a Thing and What We Must Do to Fix It 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Road to #MeToo 18\u003c\/p\u003e \u003cp\u003eAre We All on the Same Page? Key Legal Definitions and Clarifications 20\u003c\/p\u003e \u003cp\u003eLeading Predictors of Workplace Sexual Harassment 28\u003c\/p\u003e \u003cp\u003eOther Factors That Contribute to Sexual Harassment 34\u003c\/p\u003e \u003cp\u003eSexual Harassment: The Cure 39\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Diversity, Inclusion, and Belonging . . . Not Just PC BS 45 \u003cbr\u003e\u003cbr\u003e\u003c\/b\u003eUnconscious Bias Explained 46\u003c\/p\u003e \u003cp\u003eD, I, \u0026amp; B . . . What’s the Difference (and Why Does it Matter)? 53\u003c\/p\u003e \u003cp\u003eBest Practices and Emerging Trends for Creating, Executing, and Selling Your Initiative 56\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Ethics Lapses: They’re More Common Than You Think 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhere Ethics Lapses Begin 69\u003c\/p\u003e \u003cp\u003eLeading Causes and Warning Signs of Unethical Behavior at the Corporate Level 70\u003c\/p\u003e \u003cp\u003eBest Prevention Techniques 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II “Hiking” to the Top of the Healthy Workplace Culture Pyramid 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Reaching the Top of the Healthy Workplace Culture Pyramid: The Three Fs 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGetting Started 84\u003c\/p\u003e \u003cp\u003eFearlessness 84\u003c\/p\u003e \u003cp\u003eFairness 90\u003c\/p\u003e \u003cp\u003eFreedom 95\u003c\/p\u003e \u003cp\u003eWhy Your Hike Requires Measuring Risk \u003ci\u003eand \u003c\/i\u003eOpportunity 99\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Anticipating and Preparing for Drama-Causing Events 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAnticipating Workplace Drama 101\u003c\/p\u003e \u003cp\u003eLeading Drama Producer: Corporate Change 102\u003c\/p\u003e \u003cp\u003eLeading Drama Producer: Faulty Processes that Lead to Poor Decision-Making 111\u003c\/p\u003e \u003cp\u003eLeading Drama Producer: Failure to Observe, Analyze, and Course-Correct 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Make Your Journey Easier: Choose the Less Treacherous Path 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat We Can Learn from Companies That Embrace a Safety Culture 122\u003c\/p\u003e \u003cp\u003eTranslating Safety Accomplishments to Achieve a Healthy Workplace Culture 124\u003c\/p\u003e \u003cp\u003eAccident\/Injury Reduction versus Drama Reduction: A Side-by-Side Comparison 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Reduce Drama Through Precise and Persuasive Communication 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Most Common Communication Failures That Lead to Drama 139\u003c\/p\u003e \u003cp\u003eImprove Your Emotional Intelligence to Communicate More Precisely 141\u003c\/p\u003e \u003cp\u003eUsing Emotional Intelligence to Keep Drama Away 145\u003c\/p\u003e \u003cp\u003eThe Cassandra Curse: How Not to Be Persuasive 150\u003c\/p\u003e \u003cp\u003eBreaking the Curse: How to Be More Persuasive 153\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III A DIY Roadmap for Creating and Maintaining a Drama-Free Culture 159 \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Policies, Schmolicies . . . How to Write and Enforce the Right Rules 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePolicies Should Set Expectations, Not Restrict Freedom 162\u003c\/p\u003e \u003cp\u003eTop 10 Mistakes in a Typical Sexual Harassment Prevention Policy 166\u003c\/p\u003e \u003cp\u003eSay Goodbye to Legal Jargon and Hello to Clarity and Positivity 172\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Your Step-by-Step Guide to Designing and Delivering Effective Workplace Training 179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat’s Kept Training from Moving the Needle? 180\u003c\/p\u003e \u003cp\u003eWhat Does Work? 181\u003c\/p\u003e \u003cp\u003eStep-by-Step Guide to Implementing a Successful Training Program 185\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 How to Effectively Investigate and Resolve Claims of Workplace Misconduct 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBest Practices for Getting Started 200\u003c\/p\u003e \u003cp\u003eThe Qualities of an Excellent Workplace Sleuth 201\u003c\/p\u003e \u003cp\u003eDetermining Whether a Full Investigation Is Necessary 203\u003c\/p\u003e \u003cp\u003eConducting Investigations That Get to the Truth and Fix Problems: A Step-by-Step Guide 205\u003c\/p\u003e \u003cp\u003eAppendix: Supporting Documents for Conducting Investigations 227\u003c\/p\u003e \u003cp\u003eIndex 239\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePATTI PEREZ\u003c\/b\u003e is Vice President of Workplace Strategy for Emtrain, a technology-driven HR culture\/compliance company and a frequent speaker around the United States and Latin America on sexual harassment prevention and other workplace issues. She is a licensed California attorney, a professionally-certified HR executive, and a specialist in the prevention and resolution of workplace drama.   \u003c\/p\u003e\u003cp\u003eSavvy organizations know that maintaining a healthy workplace culture attracts top talent, drives productivity, and increases the bottom line. However, few companies know how to improve their culture and keep it thriving. \u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e is a hands-on guide filled with proven strategies and guidance for creating and sustaining a cohesive, collaborative workplace culture that enables widespread innovation, increased productivity, and greater revenue. \u003c\/p\u003e\u003cp\u003eWritten for leaders and anyone responsible for dealing with difficult situations in the office, \u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e explores the underlying causes of those fraught encounters—including sexual harassment, bias, cultural clashes, lapses in ethics, and more—offering realistic solutions for mitigation. Veteran workplace-culture and certified Human Resources expert Patti Perez describes essential and easy-to-implement formulas to make every workplace healthier, including practical solutions for becoming “drama free,” tactics to provide effective training, and how to investigate and resolve workplace drama. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e is the one-of-a-kind, informative resource that explains what it takes to become an organization that values and practices fearlessness, fairness, and freedom. It shows how to use the tools of emotional intelligence to communicate more precisely, persuasively, and explores how to anticipate the situations that give rise to drama with detailed advice on how to prevent problematic situations from occurring. \u003c\/p\u003e\u003cp\u003eDrawing on more than 25 years working in the field, Perez blends the lessons learned from her professional experience with compelling data and a broad range of behavioral science research findings that underpin her innovative theories. \u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e debunks commonly held myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. Perez explains that a hyper-focus on compliance, paradoxically, increases the likelihood of getting sued. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Drama-Free Workplace\u003c\/i\u003e is the one book that has it all—ideas for identifying drama in the workplace, strategies for preventing workplace drama, suggestions for improving workplace culture, and formulas for keeping a healthy culture alive and thriving. This is the guidebook for creating a drama-free workplace!\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990209118437,"sku":"NP9781119546429","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119546429.jpg?v=1761786918","url":"https:\/\/k12savings.com\/es\/products\/the-drama-free-workplace-isbn-9781119546429","provider":"K12savings","version":"1.0","type":"link"}