{"product_id":"the-definitive-handbook-of-business-continuity-management-isbn-9780470670149","title":"The Definitive Handbook of Business Continuity Management","description":"With a pedigree going back over ten years, \u003ci\u003eThe Definitive Handbook of Business Continuity Management\u003c\/i\u003e can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute.  \u003cp\u003eThis book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes.\u003c\/p\u003e \u003cp\u003eContributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world.\u003c\/p\u003e \u003cp\u003eWe explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact.\u003c\/p\u003e \u003cp\u003eThe structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners.\u003c\/p\u003e \u003cp\u003eThis book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.\u003c\/p\u003e  Contributors.  \u003cp\u003eForeword (\u003ci\u003eLyndon Bird\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003ePreface (\u003ci\u003eDavid Honour\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eIntroduction to the 3rd Edition (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eHow to Use this Book (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection One Achieving and Maintaining Business Continuity: an executive overview.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Enterprise Risk Management\u003c\/b\u003e (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Developing a BCM Strategy in Line with Business Strategy\u003c\/b\u003e (\u003ci\u003eGary Hibberd\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 The Importance of Business Strategy in Business Continuity Planning\u003c\/b\u003e (\u003ci\u003eRanjit Kovilinkal Ramakrishnan and Satish Viswanathan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Multilateral Continuity Planning\u003c\/b\u003e (\u003ci\u003eDennis C. Hamilton\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Marketing Protection: a Justification for Funding of Total Asset Protection Programmes?\u003c\/b\u003e (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Operational Risk Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6-1 Operational Risk Management: a Primer (\u003ci\u003eJohn Robinson\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e6-2 Operational Risk Management: Risk and Consequences (\u003ci\u003ePeter Viner\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Crisis Management, Emergency Management, BCM, DR: What's the Difference and How do They Fit Together?\u003c\/b\u003e (\u003ci\u003eGregg Jacobson and Sue Kerr\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Business Continuity and Ethics\u003c\/b\u003e (\u003ci\u003eJohn Orlando\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection Two Planning for Business Continuity: A 'how-to' guide.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Business Continuity Management Methodology\u003c\/b\u003e (\u003ci\u003eMalcolm Cornish\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Project Initiation and Control\u003c\/b\u003e (\u003ci\u003eJayne Howe\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Risk Evaluation and Control: Practical Guidelines for Risk Assessment\u003c\/b\u003e (\u003ci\u003eIan Charters\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Business Impact Assessment.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12-1 Business Impact Analysis (\u003ci\u003ePeter Barnes\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e12-2 Business Impact Analysis: Building a Better Mousetrap (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 BC Strategies for Information and Communications Technology.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13-1 Strategies for Continuity and Availability for Information and Communications Technology (ICT) (\u003ci\u003eMichael Smith and Piper-Anna Shields\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e13-2 Business Continuity for Telecommunications (\u003ci\u003ePaul F. Kirvan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e13-3 Planning to Recover Your Data: More Options (\u003ci\u003eThomas Carroll\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e13-4 Business Continuity Strategies for the Business or Work Areas (\u003ci\u003eNeal Courtney\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Strategies for Different Market Sectors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e14-1 Business Continuity Strategies for the Financial Sector (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-2 Business Continuity Strategies for Manufacturing and Logistics (\u003ci\u003eMelvyn Musson\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-3 Business Continuity and the Supply Chain (\u003ci\u003eCharlie Maclean-Bristol\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-4 Case Study: Implementing Business Continuity in the Upstream and Midstream Energy Sector (Petrochemicals and Refineries) (\u003ci\u003eVincent Tombros\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-5 From an Island to a Continent: Business Continuity in a Telecommunication Company (\u003ci\u003eTimothe Graziani\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-6 BC Strategies in the Retail Sector (\u003ci\u003eSteve Mellish\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e14-7 Strategies for Funding Recovery (\u003ci\u003eDanny Rowland\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Developing and Implementing the Written Plan\u003c\/b\u003e (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16 Awareness and Training\u003c\/b\u003e (\u003ci\u003eAndrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e17 BC Plan Testing.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e17-1 BC Plan Testing (\u003ci\u003eTim Armit\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e17-2 Testing vs. Exercising: What's the Difference? (\u003ci\u003ePhilip Jan Rothstein\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e18 BCM Audit\u003c\/b\u003e (\u003ci\u003eRolf von Rössing\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix 1 Case Studies\u003c\/b\u003e (\u003ci\u003ePeter Barnes, Andrew Hiles, Allen Johnson and Lyndon Bird\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA1 A Storm, Earthquake, Explosion: a General Overview.\u003c\/p\u003e \u003cp\u003eA1 B Living Nightmares.\u003c\/p\u003e \u003cp\u003eA1 C World Trade Center Explosion - February 26, 1993.\u003c\/p\u003e \u003cp\u003eA1 D Hurricane Andrew, Miami - August 24, 1992.\u003c\/p\u003e \u003cp\u003eA1 E Chicago Floods - April 13, 1992.\u003c\/p\u003e \u003cp\u003eA1 F Thirty Seconds of Terror! The California Earthquake.\u003c\/p\u003e \u003cp\u003eA1 G After the Fire: First Interstate Bank, Los Angeles.\u003c\/p\u003e \u003cp\u003eA1 H One Meridian Plaza, Philadelphia.\u003c\/p\u003e \u003cp\u003eA1 I The Mercantile Fire.\u003c\/p\u003e \u003cp\u003eA1 J How Floods Can Ruin Your Day: London College of Printing.\u003c\/p\u003e \u003cp\u003eA1 K Flood Highlights.\u003c\/p\u003e \u003cp\u003eA1 L A Cautionary Tale.\u003c\/p\u003e \u003cp\u003eA1 M It Happened to Them.\u003c\/p\u003e \u003cp\u003eA1 N Fire Highlights.\u003c\/p\u003e \u003cp\u003eA1 O Wessex Regional Health Authority.\u003c\/p\u003e \u003cp\u003eA1 P The Bishopsgate Bomb - April 25, 1993.\u003c\/p\u003e \u003cp\u003eA1 Q City Bomb Blast, St Mary Axe - April 10, 1992.\u003c\/p\u003e \u003cp\u003eA1 R Explosion Roundup.\u003c\/p\u003e \u003cp\u003eA1 S Stop Thief!\u003c\/p\u003e \u003cp\u003eA1 T Miscellaneous Highlights.\u003c\/p\u003e \u003cp\u003eA1 U Lessons in Risk Management from the Auckland Power Crisis.\u003c\/p\u003e \u003cp\u003eA1 V Foot and Mouth: A Preventable Disaster.\u003c\/p\u003e \u003cp\u003eA1 W The Madrid Rail Bombings - March 11, 2004.\u003c\/p\u003e \u003cp\u003eA1 X Istanbul Bombings - November 2003.\u003c\/p\u003e \u003cp\u003eA1 Y London Bombings - July 7, 2005 (7\/7).\u003c\/p\u003e \u003cp\u003eA1 Z Buncefield (UK) Oil Terminal Disaster - December 11, 2005.\u003c\/p\u003e \u003cp\u003eA1 AA Intellectual Property Theft and Business Continuity.\u003c\/p\u003e \u003cp\u003eA1 AB Euroclear Bank Uses BCM Framework to Manage the Impact of the Collapse of Lehman Brothers.\u003c\/p\u003e \u003cp\u003eA1 AC The Toyota Recalls, 2009-2010.\u003c\/p\u003e \u003cp\u003eA1 AD The Icelandic Volcanic Ash Plume - April 2010.\u003c\/p\u003e \u003cp\u003eA1 AE The 2010 BP Oil Spill - Gulf of Mexico.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix 2 Guidance Notes\u003c\/b\u003e (\u003ci\u003eMalcolm Cornish, Lyndon Bird, Allen Johnson and Russell Price\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA2 A Pandemic Planning.\u003c\/p\u003e \u003cp\u003eA2 B Selecting the Tools to Support the Process.\u003c\/p\u003e \u003cp\u003eA2 C The Role of Insurance.\u003c\/p\u003e \u003cp\u003eA2 D Five Nines: Chasing the Chimera?\u003c\/p\u003e \u003cp\u003eA2 E Consultancy without Tears.\u003c\/p\u003e \u003cp\u003eA2 F Coping with People in Recovery.\u003c\/p\u003e \u003cp\u003eA2 G Benchmarking and Business Continuity: Exploring and Using Benchmarking to Assess and Develop Your Business Continuity Management Programme.\u003c\/p\u003e \u003cp\u003eA2 H Changing Attitudes to Business Continuity in Private and Public Sectors.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix 3 Professional Associations, Certification Standards and Resources for BCM Practitioners\u003c\/b\u003e (\u003ci\u003eMike Gifford, Lyndon Bird, Dhiraj Lal, Gary Liu, Russell Price and Dawn M. Shiley\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix 4 International Perspectives\u003c\/b\u003e (\u003ci\u003ePaul F. Kirvan, Lyndon Bird, Dhiraj Lal, Louise Theunissen and Andrew Hiles\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA4 A International Standards and Legislation in Business Continuity.\u003c\/p\u003e \u003cp\u003eA4 B Business Continuity Management: International Perspectives in 2010.\u003c\/p\u003e \u003cp\u003eA4 C Business Continuity Planning in the Middle East and the Indian Subcontinent.\u003c\/p\u003e \u003cp\u003eA4 D Business Continuity Management in Africa.\u003c\/p\u003e \u003cp\u003eA4 E Business Continuity in China.\u003c\/p\u003e \u003cp\u003eGlossary of General Business Continuity Terms.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e  \u003cb\u003eANDREW HILES\u003c\/b\u003e was founder and Chairman of the first international user group for business continuity and disaster recovery planning; founding Director and first Chairman and Fellow of the Business Continuity Institute; and a founder of the World Food Safety Organisation.  \u003cp\u003eHe is an acclaimed international presenter on crisis, risk and business continuity management and author of five other books on these topics – this book and others are required reading at many universities around the world. As a Director of Kingswell International, Andrew delivers consultancy, workshops and seminars across Russia, Europe, the Pacific Rim and Australasia, North and South America, the Middle East, India, China and Africa and has presented on radio and television.\u003c\/p\u003e \u003cp\u003eIn 1997 he was presented with the Western Press Award for services to business; in 1999 was nominated for lifetime achievement at the Business Continuity Institute \/ Corporate Insurance and Risk Awards in London; and in 2004 he was inducted to the BC Hall of Fame by CPM magazine in Washington DC.\u003c\/p\u003e \u003cp\u003eAndrew recently contributed the BC section to \u003ci\u003eQatar Finance – The Ultimate Resource\u003c\/i\u003e and continues to serve his blue chip clients internationally.\u003c\/p\u003e  \"A disciplined work that provides a top-down management perspective on the continuity risk discipline coupled with a bottom-up operational perspective rooted in ‘how to.' Not only is this work valuable to the full spectrum of risk associate from novice to seasoned practitioner; but it was developed as a best-practice anthology authored by the industry's leading professionals; the culmination of writings by well-known names who serve as specialists in a variety of operational risk disciplines. This new edition, ripe with new learning and practices, reaffirms the publication as the cornerstone of the Business Continuity practice.\"\u003cbr\u003e —\u003cb\u003eMark Carroll,\u003c\/b\u003e Boston University  \u003cp\u003e\"For more than a decade \u003ci\u003eThe Definitive Guide to Business Continuity Management\u003c\/i\u003e has helped shaped the thinking and development of BCM around the world and it is the standard text found on most professionals bookshelves. Whether you read it cover to cover or dip in to the structured advice or read extensive case studies to refresh your thinking, you'll find the guidance clear and informative. This third edition brings the 'Guide' bang up to date, reaffirming it as the best publication available describing, simplifying and enabling effective Business Continuity Management.\"\u003cbr\u003e —\u003cb\u003eRussell Prices,\u003c\/b\u003e Chairman, Continuity Forum\u003c\/p\u003e \u003cp\u003e\u003ci\u003e\"The Definitive Guide to Business Continuity Management\u003c\/i\u003e has long been known as possibly the most comprehensive tome on BCM. This third edition contains innumerable valuable and topical tidbits of information covering various perspectives from a range of highly repsected and competent BCM practitioners. A must read for any serious BCM professional.\"\u003cbr\u003e —\u003cb\u003eDhiraj Lal,\u003c\/b\u003e Continuity and Resilience.\u003c\/p\u003e  With a pedigree going back over ten years, \u003ci\u003eThe Definitive Handbook of Business Continuity Management\u003c\/i\u003e can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute.  \u003cp\u003eThis book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes.\u003c\/p\u003e \u003cp\u003eContributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world.\u003c\/p\u003e \u003cp\u003eWe explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact.\u003c\/p\u003e \u003cp\u003eThe structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners.\u003c\/p\u003e \u003cp\u003eThis book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990204793061,"sku":"NP9780470670149","price":70.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470670149.jpg?v=1761786895","url":"https:\/\/k12savings.com\/es\/products\/the-definitive-handbook-of-business-continuity-management-isbn-9780470670149","provider":"K12savings","version":"1.0","type":"link"}