The Complete Project Manager

The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately.“Today’s project managers, who are expected to take on so many roles and responsibilities, can turn to this rich, comprehensive resource to strengthen their understanding of the many facets of leadership, project management, and organizational effectiveness.  This is a book you can readily tap for new ideas, lessons and insights.” 
—Zachary Wong, Ph.D., former Manager at Chevron and author of The Eight Essential People Skills for Project Management; Human Factors in Project Management; and Personal Effectiveness in Project Management
 
“A project manager organizes the world from the inside out. A program manager organizes the same world from the outside in. In an era of agile development, you need to be doing both at the same time. Englund and Bucero show you how.”
—Geoffrey Moore, author of Crossing the Chasm and Zone to WinRandall L. Englund, MBA, BSEE, NPDP, CBM, is an author, speaker, trainer, professional facilitator, and consultant for the Englund Project Management Consultancy ( www.englundpmc.com). Formerly he was a senior project manager at Hewlett-Packard. He facilitates project management seminars for the Project Management Institute and other professional associations and teaches university courses.
Alfonso Bucero, CSE, MSc, PMP, is the founder and managing partner of BUCERO PM Consulting(www.abucero.com), where he serves as an author, speaker, trainer, and consultant. He was a senior project manager at Hewlett-Packard Spain. He received a Distinguished Contribution Award in 2010 and was designated a Fellow in 2011 by the ProjectManagement Institute.Second Edition, Revised and Expanded