{"product_id":"the-cio-playbook-isbn-9781118347591","title":"The CIO Playbook","description":"\u003cp\u003eAs our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.\u003c\/p\u003e \u003cp\u003eThe CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (\u003ci\u003ePartner – Organize – Innovate – Deliver – Support – Protect – Grow\u003c\/i\u003e) that will guide you in making essential changes to your organization.\u003c\/p\u003e \u003cp\u003eThe proven strategies, tools, and techniques in \u003ci\u003eThe CIO Playbook\u003c\/i\u003e make it the ultimate \"how-to\" resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders. Author Nicholas Colisto provides solutions to the issues that concern business leaders and IT practitioners, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHow to truly partner with business peers\u003c\/li\u003e \u003cli\u003eDelivering high-quality products and services that are embraced by your user community\u003c\/li\u003e \u003cli\u003eHow to ensure your team is focused on the right innovations\u003c\/li\u003e \u003cli\u003eMeasuring performance and running your department like a business\u003c\/li\u003e \u003cli\u003eWays to attract, motivate, and retain a talented team working toward a common vision\u003c\/li\u003e \u003cli\u003eManaging risks to operate effectively and protect corporate reputation\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFeaturing online templates for each of the seven steps described in the book, The CIO Playbook can help you transform your IT department from a mere order taker to a high-performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges.\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Step 1: Partner 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePartnership versus Alignment 2\u003c\/p\u003e \u003cp\u003eBuild Business Partnerships 2\u003c\/p\u003e \u003cp\u003eDevelop an IT Strategic Plan 9\u003c\/p\u003e \u003cp\u003eDifferent Approaches to Strategic Planning 20\u003c\/p\u003e \u003cp\u003eCloud Computing Is Changing the Role of IT 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Step 2: Organize 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBrand Your Department 32\u003c\/p\u003e \u003cp\u003eDefine an IT Organizational Model 33\u003c\/p\u003e \u003cp\u003eDefine a Project Methodology 35\u003c\/p\u003e \u003cp\u003eManage the Software Selection Process 37\u003c\/p\u003e \u003cp\u003eMaintain a Portfolio of Products and Services 41\u003c\/p\u003e \u003cp\u003ePPM Software 44\u003c\/p\u003e \u003cp\u003eUnderstand Your Capacity 44\u003c\/p\u003e \u003cp\u003eCreate IT Policies 45\u003c\/p\u003e \u003cp\u003eManage the Technology Partners 46\u003c\/p\u003e \u003cp\u003eBenchmark IT 50\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Step 3: Innovate 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTurn Ideas into Action 56\u003c\/p\u003e \u003cp\u003eCreate a Governance Framework 56\u003c\/p\u003e \u003cp\u003eDemonstrate the Possibilities 63\u003c\/p\u003e \u003cp\u003eThink Big 65\u003c\/p\u003e \u003cp\u003eDevelop Business Cases 68\u003c\/p\u003e \u003cp\u003ePackage Innovation 70\u003c\/p\u003e \u003cp\u003eGo Green 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Step 4: Deliver 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy System Implementations Fail 78\u003c\/p\u003e \u003cp\u003eDevelop a High-Performance Team 79\u003c\/p\u003e \u003cp\u003eDevelop a Team-Building Program 80\u003c\/p\u003e \u003cp\u003eDiscover Organizational Readiness 86\u003c\/p\u003e \u003cp\u003eDevelop and Implement 94\u003c\/p\u003e \u003cp\u003eGet Insanely Motivated 96\u003c\/p\u003e \u003cp\u003eJust Say No 97\u003c\/p\u003e \u003cp\u003eManage Transitions 98\u003c\/p\u003e \u003cp\u003eMeasure Benefits 99\u003c\/p\u003e \u003cp\u003eCommunicate IT Value 103\u003c\/p\u003e \u003cp\u003eCreate a Communication Program 104\u003c\/p\u003e \u003cp\u003eGo Global with Infrastructure 120\u003c\/p\u003e \u003cp\u003eChoose the Right Number of Instances 121\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Step 5: Support 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreate Service Level Agreements 126\u003c\/p\u003e \u003cp\u003eDetermine an Approach to IT Charge-Backs 135\u003c\/p\u003e \u003cp\u003eManage Operational Performance 136\u003c\/p\u003e \u003cp\u003eDevelop a Super User Program 137\u003c\/p\u003e \u003cp\u003eEncourage Feedback 142\u003c\/p\u003e \u003cp\u003eStandardize Communications 147\u003c\/p\u003e \u003cp\u003eBuild a Shared Service Center 149\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Step 6: Protect 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefine Risk Management Goals 154\u003c\/p\u003e \u003cp\u003eBe Transparent with Risk Management 155\u003c\/p\u003e \u003cp\u003eSafeguard Cloud Computing 156\u003c\/p\u003e \u003cp\u003eSafeguard Mobility 159\u003c\/p\u003e \u003cp\u003eSafeguard Social Media 162\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: Step 7: Grow 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStandardize Job Descriptions 166\u003c\/p\u003e \u003cp\u003eDevelop a Role-Based Training Program 169\u003c\/p\u003e \u003cp\u003eRotate Your Staff 174\u003c\/p\u003e \u003cp\u003eRetain Critical Skills 180\u003c\/p\u003e \u003cp\u003eCultivate High Potential 184\u003c\/p\u003e \u003cp\u003eRecruit the Best 189\u003c\/p\u003e \u003cp\u003eFoster Teamwork through Community Service 193\u003c\/p\u003e \u003cp\u003eRecognize and Reward Employees 194\u003c\/p\u003e \u003cp\u003eBuild Your Personal Brand 196\u003c\/p\u003e \u003cp\u003ePrepare Yourself for the New Workforce 196\u003c\/p\u003e \u003cp\u003e\u003cb\u003eConclusion: 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTouchdown Passes 199\u003c\/p\u003e \u003cp\u003eUse Governance to Avoid Chaos 200\u003c\/p\u003e \u003cp\u003eShow People How They Fit In 200\u003c\/p\u003e \u003cp\u003eJust Say No 200\u003c\/p\u003e \u003cp\u003eDon’t Be Afraid to Take Risks 201\u003c\/p\u003e \u003cp\u003eManage Operational Performance 201\u003c\/p\u003e \u003cp\u003eUse Meetings to Drive Deliverables 201\u003c\/p\u003e \u003cp\u003eBuild Awesome Teams 202\u003c\/p\u003e \u003cp\u003eBibliography 205\u003c\/p\u003e \u003cp\u003eAbout the Author 211\u003c\/p\u003e \u003cp\u003eAbout the Website 213\u003c\/p\u003e \u003cp\u003eIndex 215\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNICHOLAS R. COLISTO\u003c\/b\u003e is Vice President and Chief Information Officer at Hovnanian Enterprises, Inc., a large national homebuilder. Prior to joining Hovnanian, he held key information technology leadership positions at large organizations including PepsiCo, Priceline.com, Hyperion Solutions, Boehringer Ingelheim, and Bayer Corporation. He is the recipient of several industry awards, including the 2011 \u003ci\u003eComputerworld\u003c\/i\u003e Premier 100 IT Leaders.\u003c\/p\u003e   \u003cp\u003eAs our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.\u003c\/p\u003e \u003cp\u003eThe CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (\u003ci\u003ePartner – Organize – Innovate – Deliver – Support – Protect – Grow\u003c\/i\u003e) that will guide you in making essential changes to your organization.\u003c\/p\u003e \u003cp\u003eThe proven strategies, tools, and techniques in \u003ci\u003eThe CIO Playbook\u003c\/i\u003e make it the ultimate \"how-to\" resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders. Author Nicholas Colisto provides solutions to the issues that concern business leaders and IT practitioners, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHow to truly partner with business peers\u003c\/li\u003e \u003cli\u003eDelivering high-quality products and services that are embraced by your user community\u003c\/li\u003e \u003cli\u003eHow to ensure your team is focused on the right innovations\u003c\/li\u003e \u003cli\u003eMeasuring performance and running your department like a business\u003c\/li\u003e \u003cli\u003eWays to attract, motivate, and retain a talented team working toward a common vision\u003c\/li\u003e \u003cli\u003eManaging risks to operate effectively and protect corporate reputation\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFeaturing online templates for each of the seven steps described in the book, The CIO Playbook can help you transform your IT department from a mere order taker to a high-performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges.\u003c\/p\u003e  \u003cp\u003ePraise for \u003ci\u003eThe CIO Playbook\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"The most trusted advisors chief information officers have are other CIOs, and Nicholas Colisto capitalizes beautifully on that fact in The CIO Playbook. This highly readable guide to succeeding in one of the toughest jobs in the C-suite features a step-by-step framework that is practical, focused, and quite specific. The strategies Nicholas describes come to life through anecdotes and straightforward advice from many of the industry's most respected CIOs who share their advice on everything from partnering with business colleagues to innovating and delivering results.\"\u003cbr\u003e \u003cb\u003e—Maryfran Johnson, Editor in Chief, CIO Magazine and Events\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"The CIO Playbook is a must-read for technology management executives in all industries. It provides concrete solutions for reshaping the partnership between information systems organizations and the business to enable growth through innovation. It is a practical guide to navigating risks in an environment where technology is evolving continuously and the economic landscape is transforming routinely. Nicholas Colisto managed to weave strategy and tactics in a book that is both thought provoking and applicable.\"\u003cbr\u003e \u003cb\u003e—Gabrielle Wolfson, Chief Information Officer, Panasonic Corporation of North America\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"The CIO Playbook is a no-fluff, high-value read. Nicholas has done a great job in leveraging collective intelligence to first identify the real and pressing issues that IT leaders struggle with, and then offer pragmatic strategies to address them. A very well-structured treasure chest of knowledge and insights that every current and aspiring IT leader must own and refer to.\"\u003cbr\u003e \u003cb\u003e—Sanjog Aul, Host, CIO Talk Radio\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"From strategic project selection to optimizing alignment so that it best benefits the business, The CIO Playbook is written to help CIOs improve their effectiveness.\"\u003cbr\u003e \u003cb\u003e—Ron V. Rose, Senior Vice President, Dell.com\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Nicholas Colisto takes a practical approach to sharing an incredibly useful framework for how CIOs can help their organizations leverage technology to transform their enterprises. This book is a valuable tool that every IT executive should have in their tool belt.\"\u003cbr\u003e \u003cb\u003e—Larry Bonfante, CIO, USTA; author of Lessons in IT Transformation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"A refreshing, innovative approach to educating and influencing us through pragmatic to breakthrough advice in the form of quotes from a carefully selected who's who in the industry who advise what they learned from meeting head-on and conquering the toughest challenges in technology management.\"\u003cbr\u003e \u003cb\u003e—Frank Kovacs, Lead, Cloud Computing - CIO Services, Ernst \u0026amp; Young\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990187524325,"sku":"NP9781118347591","price":52.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118347591.jpg?v=1761786840","url":"https:\/\/k12savings.com\/es\/products\/the-cio-playbook-isbn-9781118347591","provider":"K12savings","version":"1.0","type":"link"}