{"product_id":"the-busy-leaders-handbook-isbn-9781119576648","title":"The Busy Leader's Handbook","description":"\u003cp\u003e\u003cb\u003eA comprehensive book of “need-to-know” insights for busy leaders\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing a great leader means getting the fundamentals right. It also means consistently doing the “little things” that make a positive difference in the lives of employees, customers, and other stakeholders. \u003ci\u003eThe Busy Leader’s Handbook: How to Lead People and Places That Thrive \u003c\/i\u003eis a practical, easy-to-use book filled with gentle reminders of what we should be doing every day—especially when work is at its most intense.\u003c\/p\u003e \u003cp\u003eThe \u003ci\u003eHandbook\u003c\/i\u003e is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is “stand-alone,” offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately.\u003c\/p\u003e \u003cp\u003eBest-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eWhy putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and fail\u003c\/li\u003e \u003cli\u003eThe importance of followership: why being a good leader requires that you first be a good follower\u003c\/li\u003e \u003cli\u003eWhy we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead)\u003c\/li\u003e \u003cli\u003eWhy leaders should seek consent, not consensus\u003c\/li\u003e \u003cli\u003eHow to engage employees and create a positive workplace culture\u003c\/li\u003e \u003cli\u003eHow to help employees find meaning and purpose in their work\u003c\/li\u003e \u003cli\u003eHow to conduct difficult conversations and resolve conflicts—and why having these skills (or not) can make or break you as a leader\u003c\/li\u003e \u003cli\u003eAdvice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them away\u003c\/li\u003e \u003cli\u003eWhy mentoring is so powerful and how to encourage it inside your company\u003c\/li\u003e \u003cli\u003eTips and tactics for seeing the world through your customer’s eyes\u003c\/li\u003e \u003cli\u003eHow to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eThe Busy Leader’s Handbook\u003c\/i\u003e functions as a desk reference and pocket guide for anyone in a leadership position. It’s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better—and help your organization thrive.\u003c\/p\u003e \u003cp\u003eHow to Approach This Book xvii\u003c\/p\u003e \u003cp\u003e“Wait . . . Didn’t I Read This in Another Chapter?” xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 1 \u003c\/b\u003e\u003cb\u003eThe Leader in You: Key Skills and Behaviors 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Strive to Be Self-Aware and Coachable 3\u003c\/p\u003e \u003cp\u003e2 Invite Feedback from Others and Don’t Take it Personally; Instead, Take Ownership 7\u003c\/p\u003e \u003cp\u003e3 To Be a Good Leader, First Learn to Be a Good Follower 13\u003c\/p\u003e \u003cp\u003e4 Quiet the Ego and Lead with Humility 19\u003c\/p\u003e \u003cp\u003e5 Let Values Be Your Guide 25\u003c\/p\u003e \u003cp\u003e6 Be a Good Communicator 31\u003c\/p\u003e \u003cp\u003e7 Know How to Get Things Done: Hit the Brakes on the Ideas; Hit the Gas on the Execution 37\u003c\/p\u003e \u003cp\u003e8 Get Intentional About Time Management 41\u003c\/p\u003e \u003cp\u003e9 Grace Under Fire: How to Manage Yourself During Stressful, Busy Times 49\u003c\/p\u003e \u003cp\u003e10 Change the Way You Think About Change 55\u003c\/p\u003e \u003cp\u003e11 Embracing Discomfort: Why Allowing Yourself to Be Unsettled Makes You a Better Leader 63\u003c\/p\u003e \u003cp\u003e12 Clarity Counts: How and Why Leaders Should Give Clear Guidance on Rules 69\u003c\/p\u003e \u003cp\u003e13 Face Conflict Head-on: Why Conflict Resolution is the Ultimate Business Skill 73\u003c\/p\u003e \u003cp\u003e14 Reaching Resolution: How to Have Tough Conversations without Damaging Relationships 77\u003c\/p\u003e \u003cp\u003e15 Drill Down on Generalizations 81\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 2 \u003c\/b\u003e\u003cb\u003eOptimizing Employee Performance 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16 Creating a Positive Workplace Culture 87\u003c\/p\u003e \u003cp\u003e17 The Secret to Strong Relationships: Manage the Emotional Bank Account 93\u003c\/p\u003e \u003cp\u003e18 Positive Recognition Changes Everything: The Art of Rewarding, Recognizing, and Saying Thank You 97\u003c\/p\u003e \u003cp\u003e19 Meaning, Purpose, and Engagement: How Great Leaders Effectively Connect All Three 103\u003c\/p\u003e \u003cp\u003e20 Help Employees Understand the Meaning of Their Work 111\u003c\/p\u003e \u003cp\u003e21 Psychological Safety: Making it Comfortable for People to Tell the Truth and Take Risks 117\u003c\/p\u003e \u003cp\u003e22 Know What the \u003ci\u003eWhat \u003c\/i\u003eis for Others (and Communicate Your Own \u003ci\u003eWhat\u003c\/i\u003e) 123\u003c\/p\u003e \u003cp\u003e23 Don’t Resort to We\/Theyism; Don’t Let Others Practice It, Either 127\u003c\/p\u003e \u003cp\u003e24 Create a Culture of Ownership Inside Your Company 131\u003c\/p\u003e \u003cp\u003e25 Mentors Matter: Here’s How to Be One and How to Work with One 137\u003c\/p\u003e \u003cp\u003e26 Reducing Workplace Drama: How it Harms Your Company and How to Shut it Down 143\u003c\/p\u003e \u003cp\u003e27 Make an Effort to Become a Millennial-Friendly Leader 147\u003c\/p\u003e \u003cp\u003e28 Be a Positive Ambassador for Your Organization—and Teach Others to Do the Same 153\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 3 \u003c\/b\u003e\u003cb\u003eStrategic\/Foundational Topics 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e29 The Case for Structure: Why Companies Should Hardwire Processes, Practices, and Other Foundational Building Blocks 161\u003c\/p\u003e \u003cp\u003e30 Define and Live Your Mission, Vision, and Values 165\u003c\/p\u003e \u003cp\u003e31 Set Big, Bold, Clear Goals and Communicate Them to All Employees 171\u003c\/p\u003e \u003cp\u003e32 Put “Official” (Written) Standards of Behavior in Place 175\u003c\/p\u003e \u003cp\u003e33 The Power of Metrics: How Measuring the Important Things Helps Us Be the Best We Can Be 183\u003c\/p\u003e \u003cp\u003e34 The Middle Manager Impact: Why a Strong Leader Development System is Crucial 189\u003c\/p\u003e \u003cp\u003e35 Hiring the Right People: Creative Ways to Recruit and Hire 193\u003c\/p\u003e \u003cp\u003e36 Retention: The First 90 Days and Beyond 199\u003c\/p\u003e \u003cp\u003e37 Create a Training and Development System That Motivates Employees to Learn 207\u003c\/p\u003e \u003cp\u003e38 Performance Reviews That Make a Difference 213\u003c\/p\u003e \u003cp\u003e39 Customer Satisfaction Starts with Employee Engagement: Have a Process to Regularly Measure Both 219\u003c\/p\u003e \u003cp\u003e40 Put a Well-Run Meeting System in Place: Why a Large-Group\/Small-Group Approach Often Works Best 225\u003c\/p\u003e \u003cp\u003e41 Focus on What \u003ci\u003eRight \u003c\/i\u003eLooks Like: How to Collect and Move Best Practices 233\u003c\/p\u003e \u003cp\u003eA Final Thought: Putting it All into Practice 237\u003c\/p\u003e \u003cp\u003eAcknowledgments 239\u003c\/p\u003e \u003cp\u003eAbout the Author 243\u003c\/p\u003e \u003cp\u003eIndex 247\u003c\/p\u003e \u003cp\u003eHow Quint Studer Can Help Your Organization. . .and Your Community 263\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eQUINT STUDER\u003c\/b\u003e is a lifelong businessman, entrepreneur, and student of leadership. He not only teaches it, he has done it. He has worked with individuals at all levels and across a variety of industries to help them become better leaders and create high-performing organizations. He seeks always to simplify high-impact leader behaviors and tactics for others. \u003c\/p\u003e\u003cp\u003eQuint has a great love for teaching his insights in books and has authored eight of them in addition to \u003ci\u003eThe Busy Leader's Handbook\u003c\/i\u003e. His book \u003ci\u003eResults That Last\u003c\/i\u003e reached number seven on the \u003ci\u003eWall Street Journal\u003c\/i\u003e bestseller list. He currently serves as the Entrepreneur-in-Residence at the University of West Florida.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eA Concise, Easy-to-Use Guide on the Basics of Good Leadership\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eNo matter if you are new to your role as leader, or have years of experience, \u003ci\u003eThe Busy Leader's Handbook\u003c\/i\u003e offers a quick and easy resource filled with the \"how-to\" strategies that can be put into action right away. The book's tactics are designed for hardworking leaders who are short on time and are searching for a guide for getting the fundamentals right and doing the little things that can make a big difference to overall performance. Each chapter in the \u003ci\u003eHandbook\u003c\/i\u003e is filled with stand-alone best practices, tools, tips, and tactics for involving employees, revitalizing cultures, delighting customers, and building high-performance companies. \u003c\/p\u003e\u003cp\u003eWritten by entrepreneur, visionary, and \u003ci\u003eWall Street Journal\u003c\/i\u003e best-selling author Quint Studer, the \u003ci\u003eHandbook\u003c\/i\u003e draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. The book contains the approaches that have proven to get results time and time again. Studer explores the key leadership skills and behaviors that stellar leaders tend to possess. Developing and refining these skills gives any leader the ability to be the best they can be. The author also shows what it takes for leaders to optimize employee performance. Savvy leaders create environments in which people can grow, thrive, and find a powerful sense of meaning. Leaders that develop a positive, engaging, and productive workplace culture give their individual employees and team members the opportunity to shine as never before. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Busy Leader's Handbook\u003c\/i\u003e offers time-tested advice for creating the structure, processes, and groundwork needed to build a successful organization. Share the book's ideas and strategies with your organization's managers and other leaders. Once the leaders and managers within your company embrace the tactics outlined in the \u003ci\u003eHandbook\u003c\/i\u003e, you will be giving your company the boost it needs to thrive today and in the future.\t   \u003c\/p\u003e\u003cp\u003ePRAISE FOR \u003cb\u003eTHE \u003ci\u003eBUSY\u003c\/i\u003e LEADER'S HANDBOOK\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003e\"People frequently ask me about the best path to becoming a successful leader. My favorite new answer is, 'Hang around Quint Studer and listen.' I wish Quint had written this book when I was 30. It would have accelerated my leadership curve dramatically and saved me a lot of scars.\" \u003cb\u003e —BERT THORNTON,\u003c\/b\u003e Former President and COO, Vice Chairman Emeritus, Waffle  House, Inc. \u003c\/p\u003e\u003cp\u003e\"It's a practical toolkit that can help all women, including the vital group of Millennials I focus on, maximize their potential and power.\" \u003cb\u003e —TIFFANY PHAM,\u003c\/b\u003e Founder and CEO, Mogul \u003c\/p\u003e\u003cp\u003e\"I've spent my whole career studying culture and how to create a place where great employees want to be. This book nails it!\" \u003cb\u003e —SONDRA EOFF,\u003c\/b\u003e CEO, Odessa Pumps \u003c\/p\u003e\u003cp\u003e\"Quint is one of the most dynamic leaders on the planet. His new book covers all the bases on how to truly lead in a hyper-efficient world.\" \u003cb\u003e —MICHAEL M\u003csmall\u003eC\u003c\/small\u003eDORMAN,\u003c\/b\u003e President and CEO, The Chamber of Greater   Springfield, OH \u003c\/p\u003e\u003cp\u003e\"Successful leaders will choose to follow Quint's blueprint for recognizing superior work while also connecting people with purpose. Simply put, it's ALWAYS about the relationships. No matter if you are dealing with Baby Boomers, a Millennial, or someone from Gen Z—relationships will always pay.\" \u003cb\u003e —DAVE S\u003csmall\u003eT\u003c\/small\u003e. PETER,\u003c\/b\u003e President and CEO, Minnesota Twins \u003c\/p\u003e\u003cp\u003e\"Whether you are new to leadership or need a gentle reminder of what 'right' looks like, this is a must-read handbook for everyone in your organization.\" \u003cb\u003e —BEN BATES,\u003c\/b\u003e Chairman, Coldwell Banker Ben Bates, Inc.; Chairman, Bates  Hewett \u0026amp; Floyd Insurance Agency; Partner, Beck Chevrolet Buick GMC Dealership   in Palatka, FL \u003c\/p\u003e\u003cp\u003e\"This is a phenomenal resource not just for leaders and business owners, but for any person seeking ways in which to better understand how to live and interact well with others.\" \u003cb\u003e —ANDREW FOXWORTH,\u003c\/b\u003e Partner, Foxworth, Shepard \u0026amp; Bruhl, P.A.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990179594469,"sku":"NP9781119576648","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119576648.jpg?v=1761786808","url":"https:\/\/k12savings.com\/es\/products\/the-busy-leaders-handbook-isbn-9781119576648","provider":"K12savings","version":"1.0","type":"link"}