{"product_id":"talk-less-say-more-isbn-9780470500866","title":"Talk Less, Say More","description":"\u003ci\u003eTalk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.\u003c\/i\u003e  \u003cp\u003e\u003ci\u003eIt's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eCommunication is the single greatest challenge in business today. It takes just 3 habits to conquer it. \u003ci\u003eTalk Less, Say More\u003c\/i\u003e will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.\u003c\/p\u003e \u003cp\u003eIntroduction Connect-Convey-Convince 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 CONNECT Managing Attention 5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Signs You May Be a Weak Connector 7\u003c\/p\u003e \u003cp\u003eChapter One Why Connect? 11\u003c\/p\u003e \u003cp\u003eChapter Two Stay in Their Moment 17\u003c\/p\u003e \u003cp\u003eChapter Three Frontload 29\u003c\/p\u003e \u003cp\u003eChapter Four Goldilocks Candor 43\u003c\/p\u003e \u003cp\u003eConnect Review and Action Plan 54\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 CONVEY Managing Information 59\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Signs You May Be a Weak Conveyor 61\u003c\/p\u003e \u003cp\u003eChapter Five Why Convey? 65\u003c\/p\u003e \u003cp\u003eChapter Six The Eyes Trump the Ears 71\u003c\/p\u003e \u003cp\u003eChapter Seven Talk in Triplets 83\u003c\/p\u003e \u003cp\u003eChapter Eight Tell Stories 91\u003c\/p\u003e \u003cp\u003eConvey Review and Action Plan 99\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 CONVINCE Managing Action 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Signs You May Be a Weak Convincer 105\u003c\/p\u003e \u003cp\u003eChapter Nine Why Convince? 109\u003c\/p\u003e \u003cp\u003eChapter Ten Sound Decisive 115\u003c\/p\u003e \u003cp\u003eChapter Eleven Transfer Ownership 127\u003c\/p\u003e \u003cp\u003eChapter Twelve Adjust Your Energy 137\u003c\/p\u003e \u003cp\u003eConvince Review and Action Plan 150\u003c\/p\u003e \u003cp\u003ePutting It All Together 155\u003c\/p\u003e \u003cp\u003eAbout the Author 159\u003c\/p\u003e \u003cp\u003eAcknowledgments 161\u003c\/p\u003e \u003cp\u003eIndex 165\u003c\/p\u003e  \u003ci\u003e\"Talk Less, Say More\u003c\/i\u003e has become an integral part of our sales training program. In today's manufacturing environment, our sales engineers must be able to quickly gain mind share of our customers, deliver the appropriate messages, and win new business. Talk Less, Say More provides the communication tools critical for success.\"\u003cbr\u003e \u003ci\u003e—Dana Fritz,\u003c\/i\u003e Manager, Global Sales Training Rockwell Automation  \u003cp\u003e\"\u003ci\u003eTalk Less, Say More\u003c\/i\u003e is the answer to become an effective communicator. Connie's principles can be employed immediately to improve both your personal and business interactions.\"\u003cbr\u003e —\u003ci\u003eTerry Bauer\u003c\/i\u003e, Corporate Director of Sales Execution Reinhart FoodService\u003c\/p\u003e \u003cb\u003eConnie Dieken\u003c\/b\u003e is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio\/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.  \u003ci\u003eTalk Less, Say More\u003c\/i\u003e is a revolutionary guide to 21st-century communication skills to help you be more influential and make things happen in our distracted, attention-deficit affected world. It's full of specific tips and take-aways to ensure that you're fully heard, clearly understood, and will ignite positive action in any business or social situation.  \u003cp\u003eYou'll achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.\u003c\/p\u003e \u003cp\u003eWhether you're a business leader, emerging leader, or salesperson, you need to persuade others to succeed. This book will get you there. It will help you cut through distractions, demands, and information overload to get real results.\u003c\/p\u003e \u003cp\u003eAuthor Connie Dieken coaches leaders to communicate with purpose. She'll help you instantly gain more power and influence while spending less time being tuned out.\u003c\/p\u003e \u003cp\u003eWith this book's fast-paced, no-nonsense style, you'll discover Connie's Connect-Convey-Convince® methodology. These three powerfully simple habits will help you:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eCONNECT\u003c\/b\u003e with anyone to instantly capture their undivided attention\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eCONVEY\u003c\/b\u003e and nail information without overloading or confusing\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eCONVINCE\u003c\/b\u003e anyone to take the action you want and feel good about it\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCommunication is the single greatest challenge in business today. \u003ci\u003eTalk Less, Say More\u003c\/i\u003e will help you reach your A-game in interpersonal communication, giving you more power to change minds and inspire remarkable results—while talking less.\u003c\/p\u003e  \"Talk Less, Say More is packed with powerful advice to get your points across and make things happen in today's time-pressed world. Connie's forward-thinking, actionable communication shortcuts can elevate anyone's game.\"\u003cbr\u003e —Bruce Carbonari  \u003cp\u003eChairman \u0026amp; CEO, Fortune Brands\u003c\/p\u003e \u003cp\u003e\"Connie Dieken's three-step strategy is a smart, practical guide for business leaders and others who want to create a high-performance culture. It's an important, powerful book on how to master communication in the 21st century.\"\u003cbr\u003e —Tom Swidarski\u003c\/p\u003e \u003cp\u003ePresident \u0026amp; CEO, Diebold\u003c\/p\u003e \u003cp\u003e\"Thanks to Connie's communication expertise, she makes it easy for anyone to transform from a good communicator into an excellent one. Her three simple principles are based on real-world experiences and demonstrate the power of a strong communicator.\"\u003cbr\u003e —David Lingafelter\u003c\/p\u003e \u003cp\u003ePresident, Moen Incorporated\u003c\/p\u003e \u003cp\u003e\"Connie Dieken is a true communication virtuoso and a genuine phenomenon. She is on a mission to elevate our ability to communicate. \u003ci\u003eTalk Less, Say More\u003c\/i\u003e should be required reading for all leaders and emerging leaders. It can instantly transform the way people respond to you, giving you the power to deliver brief, clear messages that influence the world.\"\u003cbr\u003e —Robert Johnson\u003c\/p\u003e \u003cp\u003eManaging Counsel, McDonald's Corporation\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990128640229,"sku":"NP9780470500866","price":21.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470500866.jpg?v=1761786623","url":"https:\/\/k12savings.com\/es\/products\/talk-less-say-more-isbn-9780470500866","provider":"K12savings","version":"1.0","type":"link"}