Student Academic Services

With contributions from a stellar panel of student services experts, Student Academic Services is a comprehensive resource that addresses the intricacies of today's academy and provides a hands-on guide to the expanded and complex functions of today's student academic services. This helpful book offers an in-depth examination of the most effective models, current practices, and trends in student services. The authors explore highly integrated student academic services practices from various campuses that reflect a holistic, interdependent approach to assessing and addressing the needs of students, and they offer a selection of effective management tools for assessment, evaluation, and continuous improvement. Student Academic Services includes a wealth of information on a wide variety of topics such as

• Advances in information technology to make services available
• A model for a comprehensive, integrated career services unit
• A systematic and strategic view of academic advising
• The creation of accurate, secure, and accessible academic records
• The growth of financial aid and scholarship services
• The challenges of helping a diverse student body achieve success
• Integration of online student academic services
• Management of change in student academic services
• Future trends in student services

Preface.

The Authors.

PART ONE: Taking a Strategic Approach to Student Development.

1. Stimulating and Supporting Student Learning (Roger B. Winston, Jr.).

2. Student Academic Services: Models, Current Practices, and Trends (Darlene Burnett, Diana Oblinger).

3. The Interrelationship of Student Academic Services (John H. Schuh).

PART TWO: Profiles of Student Academic Services.

4. Enrollment Management and Conceptual Underpinnings (Jim Black).

5. The Assessment of Readiness for Student Learning in College (Gary W. Peterson, James P. Sampson, Jr., Janet G. Lenz).

6. New Student Orientation in the Twenty-First Century: Individualized, Dynamic, and Diverse (Bonita C. Jacobs).

7. Course Planning and Registration (Louise Lonabocker, J. James Wager).

8. Career Interventions: Facilitating Strategic Academic and Career Planning (Robert C. Reardon, Jill A. Lumsden).

9. Supporting Student Planning (Virginia N. Gordon, Gary L. Kramer).

10. Applying Quality Educational Principles to Academic Advising (Elizabeth G. Creamer, Don G. Creamer, Kimberly S. Brown).

11. The Essential Academic Record (W. W. (Tim) Washburn, Gene F. Priday).

12. Student Financial Services (Rita R. Owens, Bernard A. Pekala).

PART THREE: New Directions for Practice.

13. Comprehensive Academic Support for Students During the First Year of College (Joseph B. Cuseo).

14. Responding to Students' Needs (Carmy Carranza, Steven C. Ender).

15. Student Diversity and Academic Services: Balancing the Needs of All Students (Vasti Torres).

16. Putting Academic Services On-Line (Sally M. Johnstone, Patricia A. Shea).

17. Promoting and Sustaining Change (Earl H. Potter III).

18. Student-Centered Academic Services (George D. Kuh, Anthony M. English, Sara E. Hinkle).

19. Developing Providers (Diane Foucar-Szocki, Rick Larson, Randy Mitchell).

20. Leading Student Academic Services in the Twenty-First Century (Gary L. Kramer).

Name Index.

Subject Index.

Gary L. Kramer is associate dean of student academic and advisement services and professor in the Counseling Psychology Department at Brigham Young University. He formerly served as president of the National Academic Advising Association and won the Virginia Gordon Award for Excellence in Advising in 1994.

A Comprehensive Handbook for Today's Student Academic Services Professionals

Student Academic Services discusses the practical delivery and management of student services and provides insight into the most current research on student development and learning, student readiness, assessment, and the factors needed to run successful programs. The book shows how academic services intersect and explains how they can more effectively work together. The authors promote a systems perspective that can help evaluate and align student services with the goals of both the students and the institution. The contributors are

Jim Black

Kimberly S. Brown

Darlene Burnett

Carmy Carranza

Don G. Creamer

Elizabeth G. Creamer

Joseph B. Cuseo

Steven C. Ender

Anthony M. English

Diane Foucar-Szocki

Virginia N. Gordon

Sara E. Hinkle

Bonita C. Jacobs

Sally M. Johnstone

Gary L. Kramer

George D. Kuh

Rick Larson

Janet G. Lenz

Louise Lonabocker

Jill A. Lumsden

Randy Mitchell

Diana Oblinger

Rita R. Owens

Bernard A. (Bernie) Pekala

Gary W. Peterson

Earl H. Potter III

Gene F. Priday

Robert C. Reardon

James P. Sampson, Jr.

John H. Schuh

Patricia A. Shea

Vasti Torres

J. James Wager

W. W. (Tim) Washburn

Roger B. Winston, Jr.