{"product_id":"running-great-meetings-and-workshops-for-dummies-isbn-9781118770467","title":"Running Great Meetings and Workshops For Dummies","description":"\u003cp\u003e\u003cb\u003eRun engaging, productive group sessions with practical guidance and expert advice\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eRunning Great Workshops \u0026amp; Meetings For Dummies\u003c\/i\u003e delivers the tools managers need to facilitate engaging and rewarding group sessions. Written by two highly experienced leadership and coaching consultants, this book provides practical, hands-on instruction that can help you turn your meetings and training sessions around. Boost productivity by engaging attendees from the start, scheduling with time and energy levels in mind and keeping to a clear agenda. You'll learn the skills that will help you get the most out of every group session and discover which seemingly small details can have a huge impact on outcomes.\u003c\/p\u003e \u003cp\u003eThe current global recession has increased the emphasis organisations place on skills development and training throughout the world. While specialised service organisations exist, many companies lack the means to outsource their training needs or invest in specially trained staff to get the job done. \u003ci\u003eRunning Great Workshops \u0026amp; Meetings For Dummies\u003c\/i\u003e presents a solution by providing clear group leadership instruction with immediate applications to employees in any department. Regardless of the type of meeting, training session or workshop you're running, this book provides the information you need.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eLearn to align outcomes and objectives, establish an agenda and schedule and manage pre-work for attendees\u003c\/li\u003e \u003cli\u003eDiscover how to connect with the group, establish expectations and set ground rules\u003c\/li\u003e \u003cli\u003eFind out how to set the pace, manage challenges and objections and troubleshoot issues\u003c\/li\u003e \u003cli\u003eEffectively evaluate the session, ensure accountability and maintain momentum\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eRunning Great Workshops \u0026amp; Meetings For Dummies\u003c\/i\u003e provides practical advice you can put to work today.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAbout This Book 1\u003c\/p\u003e \u003cp\u003eFoolish Assumptions 2\u003c\/p\u003e \u003cp\u003eIcons Used in This Book 3\u003c\/p\u003e \u003cp\u003eBeyond the Book 4\u003c\/p\u003e \u003cp\u003eWhere to Go from Here 5\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I: Getting Started with Meetings and Workshops 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: The Business Case for Better Meetings and Workshops 9\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReviewing Why People Hate Meetings 10\u003c\/p\u003e \u003cp\u003eBeing clear about what everyone dislikes 10\u003c\/p\u003e \u003cp\u003eRecognising how many meetings are unproductive 13\u003c\/p\u003e \u003cp\u003eWorking out the incredible costs of poor meetings 14\u003c\/p\u003e \u003cp\u003eUnderstanding the ripple effect 15\u003c\/p\u003e \u003cp\u003eKnowing what everyone wants from their meetings 15\u003c\/p\u003e \u003cp\u003eRecognising When People Get a Lot from Their Workshops 16\u003c\/p\u003e \u003cp\u003eDeveloping a great design 17\u003c\/p\u003e \u003cp\u003eDelivering brilliantly 17\u003c\/p\u003e \u003cp\u003eUnderstanding Meetings and Workshops 18\u003c\/p\u003e \u003cp\u003eRecognising the similarities 18\u003c\/p\u003e \u003cp\u003eUnderstanding the differences 19\u003c\/p\u003e \u003cp\u003eOne more thing 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Planning Your Meeting 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDeciding Whether You Really Need a Meeting 22\u003c\/p\u003e \u003cp\u003eReflecting on Your Objective 23\u003c\/p\u003e \u003cp\u003eContent-free versus content rich meetings 24\u003c\/p\u003e \u003cp\u003eGetting to a one-sentence objective 26\u003c\/p\u003e \u003cp\u003eUnderstanding the Function of an Agenda 29\u003c\/p\u003e \u003cp\u003eWriting a great agenda 29\u003c\/p\u003e \u003cp\u003eGetting your agenda items for a meeting 30\u003c\/p\u003e \u003cp\u003eManaging your sponsors and stakeholders 31\u003c\/p\u003e \u003cp\u003ePlanning agenda items 32\u003c\/p\u003e \u003cp\u003eRecognising a poor agenda 37\u003c\/p\u003e \u003cp\u003eStructuring a Great Agenda 38\u003c\/p\u003e \u003cp\u003eReviewing a good agenda 38\u003c\/p\u003e \u003cp\u003eWriting really simple agendas 42\u003c\/p\u003e \u003cp\u003ePlanning For and Managing Personal Energy 43\u003c\/p\u003e \u003cp\u003eDouble-Checking Your Preparation 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Planning Your Workshop 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding What Workshops Are All About 48\u003c\/p\u003e \u003cp\u003eRecognising when you might want to run a workshop 49\u003c\/p\u003e \u003cp\u003eFollowing your decision: Making a project plan 50\u003c\/p\u003e \u003cp\u003eIdentifying Your Stakeholders 50\u003c\/p\u003e \u003cp\u003eFinding your key players 51\u003c\/p\u003e \u003cp\u003eMeeting your sponsor and any key players 53\u003c\/p\u003e \u003cp\u003eDefining Your Outcomes 53\u003c\/p\u003e \u003cp\u003eChecking your outcomes 55\u003c\/p\u003e \u003cp\u003eReviewing some good and some bad outcomes 55\u003c\/p\u003e \u003cp\u003eUnderstanding why you spend so much time on outcomes 57\u003c\/p\u003e \u003cp\u003eEstablishing the return on investment (ROI) 57\u003c\/p\u003e \u003cp\u003eGetting Ready to Do the Design 60\u003c\/p\u003e \u003cp\u003eThinking it through 61\u003c\/p\u003e \u003cp\u003eConsidering whether to stay on-site or go off-site 63\u003c\/p\u003e \u003cp\u003eChecking out the workshop room 63\u003c\/p\u003e \u003cp\u003eDoing Your Design 64\u003c\/p\u003e \u003cp\u003eGetting in the right frame of mind 64\u003c\/p\u003e \u003cp\u003eWorking on and with your personal style 64\u003c\/p\u003e \u003cp\u003eRecognising all the different activities available 68\u003c\/p\u003e \u003cp\u003eGetting a rough design together 69\u003c\/p\u003e \u003cp\u003eWriting up your one-page design 70\u003c\/p\u003e \u003cp\u003eBreaking the ice 72\u003c\/p\u003e \u003cp\u003eWriting your detailed running order 73\u003c\/p\u003e \u003cp\u003eGetting sponsor sign-off 74\u003c\/p\u003e \u003cp\u003eSupporting materials 75\u003c\/p\u003e \u003cp\u003eJoining instructions 75\u003c\/p\u003e \u003cp\u003eBuilding your skills and getting good at group work: Next steps 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Getting Ready for the Big Day 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDeveloping Your Essential Skills 78\u003c\/p\u003e \u003cp\u003eAsking good questions 78\u003c\/p\u003e \u003cp\u003eListening to others and the overall conversation in play 84\u003c\/p\u003e \u003cp\u003eRecognising the levels of listening 86\u003c\/p\u003e \u003cp\u003eObserving others 89\u003c\/p\u003e \u003cp\u003eUnderstanding Groups 96\u003c\/p\u003e \u003cp\u003eUnderstanding group norms 97\u003c\/p\u003e \u003cp\u003eCommunicating in a group 98\u003c\/p\u003e \u003cp\u003eDecision-making 98\u003c\/p\u003e \u003cp\u003eSurfacing issues and concerns 99\u003c\/p\u003e \u003cp\u003eDoing real work 100\u003c\/p\u003e \u003cp\u003eAssessing the gel factor 101\u003c\/p\u003e \u003cp\u003eBuilding self-awareness 101\u003c\/p\u003e \u003cp\u003ePractising What You’ll Say 102\u003c\/p\u003e \u003cp\u003eRehearsing 103\u003c\/p\u003e \u003cp\u003eVisualising your session 104\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Running Great Group Sessions 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Handling the Start of Your Session 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Yourself 108\u003c\/p\u003e \u003cp\u003eWearing the right clothes 108\u003c\/p\u003e \u003cp\u003eChecking your materials 110\u003c\/p\u003e \u003cp\u003eEating the right food and drinking the right drink 110\u003c\/p\u003e \u003cp\u003eGetting there early 111\u003c\/p\u003e \u003cp\u003eImagining yourself doing well 112\u003c\/p\u003e \u003cp\u003eMeeting and greeting everyone 112\u003c\/p\u003e \u003cp\u003eKicking Off the Session 113\u003c\/p\u003e \u003cp\u003eCreating the atmosphere you want 114\u003c\/p\u003e \u003cp\u003eOutlining the agenda 115\u003c\/p\u003e \u003cp\u003eHousekeeping 116\u003c\/p\u003e \u003cp\u003eClarifying expectations 116\u003c\/p\u003e \u003cp\u003eAllocating roles and responsibilities 118\u003c\/p\u003e \u003cp\u003eSetting up ground rules or a code of conduct 119\u003c\/p\u003e \u003cp\u003eDecision-Making 120\u003c\/p\u003e \u003cp\u003eUnderstanding the decision-making process 121\u003c\/p\u003e \u003cp\u003eUnderstanding your decision-making options 122\u003c\/p\u003e \u003cp\u003eWorking with weighted decision-making 123\u003c\/p\u003e \u003cp\u003eRecognising Personalities in the Room 125\u003c\/p\u003e \u003cp\u003eWorking with Bolton \u0026amp; Bolton’s Social Styles 126\u003c\/p\u003e \u003cp\u003eWorking with Honey \u0026amp; Mumford’s Learning Styles 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Continuing Your Meeting or Workshop 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Process 136\u003c\/p\u003e \u003cp\u003eChecking in 136\u003c\/p\u003e \u003cp\u003eSignposting 138\u003c\/p\u003e \u003cp\u003eSummarising 139\u003c\/p\u003e \u003cp\u003eLinking 139\u003c\/p\u003e \u003cp\u003eStating what’s been said: Paraphrasing 141\u003c\/p\u003e \u003cp\u003eWriting up key information on a flip chart 142\u003c\/p\u003e \u003cp\u003eGiving clear instructions 143\u003c\/p\u003e \u003cp\u003eFacilitating Group Discussions 145\u003c\/p\u003e \u003cp\u003eIntroducing a discussion topic 146\u003c\/p\u003e \u003cp\u003eGetting input to a topic 146\u003c\/p\u003e \u003cp\u003eAllowing a conversation to move sideways 147\u003c\/p\u003e \u003cp\u003eShutting up 148\u003c\/p\u003e \u003cp\u003eDealing with an elephant in the room 148\u003c\/p\u003e \u003cp\u003eDealing with comments skillfully 149\u003c\/p\u003e \u003cp\u003eManaging Process Problems 151\u003c\/p\u003e \u003cp\u003eManaging time 151\u003c\/p\u003e \u003cp\u003eDealing with rabbit holes 152\u003c\/p\u003e \u003cp\u003eUsing parking lots 153\u003c\/p\u003e \u003cp\u003eOpening old issues up, closing current ones down 154\u003c\/p\u003e \u003cp\u003eManaging energy 155\u003c\/p\u003e \u003cp\u003eManaging guests 155\u003c\/p\u003e \u003cp\u003eDealing with unexpected situations 157\u003c\/p\u003e \u003cp\u003eRevisiting and reviewing expectations 158\u003c\/p\u003e \u003cp\u003eReviewing Your Meetings and Workshops 158\u003c\/p\u003e \u003cp\u003eReviewing a meeting 159\u003c\/p\u003e \u003cp\u003eUsing online tools 159\u003c\/p\u003e \u003cp\u003eReviewing a workshop 160\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: Dealing with the Tough Stuff: Troubleshooting 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Typical Barriers to Success 161\u003c\/p\u003e \u003cp\u003eKnowing What to Do When It’s Not Working 162\u003c\/p\u003e \u003cp\u003eAt the start of your session – when the group helps you 163\u003c\/p\u003e \u003cp\u003eAt the start of your session – the group doesn’t help you 164\u003c\/p\u003e \u003cp\u003eDuring your session 166\u003c\/p\u003e \u003cp\u003eDealing with Run-of-the-Mill Difficulties 167\u003c\/p\u003e \u003cp\u003eHandling Interruptions 169\u003c\/p\u003e \u003cp\u003ePhones 169\u003c\/p\u003e \u003cp\u003eLaptops and tablets 169\u003c\/p\u003e \u003cp\u003eTo-ings and fro-ings 170\u003c\/p\u003e \u003cp\u003eDealing with Difficult Behaviour 170\u003c\/p\u003e \u003cp\u003eManaging distorted thinking 170\u003c\/p\u003e \u003cp\u003eDealing with difficult individuals 171\u003c\/p\u003e \u003cp\u003eTactical seating 177\u003c\/p\u003e \u003cp\u003eRecognising Personal and Hidden Agendas 178\u003c\/p\u003e \u003cp\u003eTuning in to personal agendas 178\u003c\/p\u003e \u003cp\u003eTuning in to hidden agendas 179\u003c\/p\u003e \u003cp\u003eDealing with personal and hidden agendas 179\u003c\/p\u003e \u003cp\u003eDealing with recommendations 180\u003c\/p\u003e \u003cp\u003eManaging Conflict 180\u003c\/p\u003e \u003cp\u003eRecognising unhealthy and healthy conflict 181\u003c\/p\u003e \u003cp\u003eGetting the group to understand what’s happening 182\u003c\/p\u003e \u003cp\u003eDealing with conflict: A process for a group 183\u003c\/p\u003e \u003cp\u003eDealing with conflict: A process for individuals or factions 184\u003c\/p\u003e \u003cp\u003eThe main take-away 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8: Handling What Happens Next 189\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReflecting On Your Meeting or Workshop 190\u003c\/p\u003e \u003cp\u003eHow did it go at a big-picture level? 190\u003c\/p\u003e \u003cp\u003eWhat specifically should I keep doing? 190\u003c\/p\u003e \u003cp\u003eWhat specifically should I start doing? 191\u003c\/p\u003e \u003cp\u003eWriting Up Meeting Minutes 191\u003c\/p\u003e \u003cp\u003eWriting up simple minutes 192\u003c\/p\u003e \u003cp\u003eWriting up more formal minutes 193\u003c\/p\u003e \u003cp\u003eUsing meeting software 195\u003c\/p\u003e \u003cp\u003eCalculating Your Return on Investment 196\u003c\/p\u003e \u003cp\u003eEvaluating your work 197\u003c\/p\u003e \u003cp\u003eExpressing ROI 198\u003c\/p\u003e \u003cp\u003eReporting On and Closing Your Project 199\u003c\/p\u003e \u003cp\u003eReports 200\u003c\/p\u003e \u003cp\u003eReview meetings 200\u003c\/p\u003e \u003cp\u003eUnderstanding project closure 201\u003c\/p\u003e \u003cp\u003eReviewing your entire project 201\u003c\/p\u003e \u003cp\u003eWriting up your report 205\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Building Your Skills 207\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9: Building Participants’ Knowledge and Practise 209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking with Case Studies 210\u003c\/p\u003e \u003cp\u003eUnderstanding what they are all about 210\u003c\/p\u003e \u003cp\u003eKnowing when to use the case study method 211\u003c\/p\u003e \u003cp\u003eThinking through your purpose 212\u003c\/p\u003e \u003cp\u003eUsing great cases 212\u003c\/p\u003e \u003cp\u003eManaging everyone’s preparation 214\u003c\/p\u003e \u003cp\u003eWorking with the group 215\u003c\/p\u003e \u003cp\u003eWorking with Role Play 217\u003c\/p\u003e \u003cp\u003eBelieving that it’s the right thing to do 218\u003c\/p\u003e \u003cp\u003eCalling it what you will 219\u003c\/p\u003e \u003cp\u003eDeveloping realistic and appropriate role plays 219\u003c\/p\u003e \u003cp\u003eSetting the role play up for success 221\u003c\/p\u003e \u003cp\u003eManaging and explaining the process 221\u003c\/p\u003e \u003cp\u003eUnderstanding your role play options 227\u003c\/p\u003e \u003cp\u003eReinforcing the standard 228\u003c\/p\u003e \u003cp\u003eUsing Video 229\u003c\/p\u003e \u003cp\u003eReflecting on personal performance 229\u003c\/p\u003e \u003cp\u003eObserving personal performance 230\u003c\/p\u003e \u003cp\u003eReviewing footage 230\u003c\/p\u003e \u003cp\u003eGetting the right technology 231\u003c\/p\u003e \u003cp\u003eHaving the right software 232\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10: Running Focus Groups 233\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKnowing When to Use a Focus Group 233\u003c\/p\u003e \u003cp\u003eThinking About What You Want to Achieve 234\u003c\/p\u003e \u003cp\u003eSide effects of a focus group 235\u003c\/p\u003e \u003cp\u003eCharacteristics of a focus group 235\u003c\/p\u003e \u003cp\u003ePreparing for Your Focus Groups 236\u003c\/p\u003e \u003cp\u003eDefining a clear purpose statement 236\u003c\/p\u003e \u003cp\u003eBuilding your timeline 237\u003c\/p\u003e \u003cp\u003eGetting the right people in the room 238\u003c\/p\u003e \u003cp\u003eGenerating the right questions 239\u003c\/p\u003e \u003cp\u003eDeveloping a script 241\u003c\/p\u003e \u003cp\u003eRecording information 244\u003c\/p\u003e \u003cp\u003ePreparing your kit 244\u003c\/p\u003e \u003cp\u003eRunning a Focus Group 245\u003c\/p\u003e \u003cp\u003eWorking with observers 245\u003c\/p\u003e \u003cp\u003ePausing 246\u003c\/p\u003e \u003cp\u003eChecking your technology 246\u003c\/p\u003e \u003cp\u003eWriting It All Up 247\u003c\/p\u003e \u003cp\u003eTranscribing your material or writing up your notes 247\u003c\/p\u003e \u003cp\u003eSorting and then analysing your data 248\u003c\/p\u003e \u003cp\u003eInterpreting your data 249\u003c\/p\u003e \u003cp\u003eWriting up your report 250\u003c\/p\u003e \u003cp\u003ePutting it all into action 251\u003c\/p\u003e \u003cp\u003eRecognising the disadvantages of focus groups 252\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11: Taking It to the Next Level 253\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBrainstorming: Best Practise 253\u003c\/p\u003e \u003cp\u003eRecognising problems with brainstorming 254\u003c\/p\u003e \u003cp\u003eBrainstorming effectively 255\u003c\/p\u003e \u003cp\u003eManaging large group brainstorming 264\u003c\/p\u003e \u003cp\u003eManaging small group brainstorming 265\u003c\/p\u003e \u003cp\u003eBrainstorming alone 266\u003c\/p\u003e \u003cp\u003eWorking with Some Common Group Tools 267\u003c\/p\u003e \u003cp\u003e3Ws 267\u003c\/p\u003e \u003cp\u003eSWOT Analysis 269\u003c\/p\u003e \u003cp\u003eRACI analysis 272\u003c\/p\u003e \u003cp\u003eForce field analysis 273\u003c\/p\u003e \u003cp\u003eIshikawa or fishbone diagram 275\u003c\/p\u003e \u003cp\u003eDecision trees 278\u003c\/p\u003e \u003cp\u003eUsing Appreciative Inquiry 280\u003c\/p\u003e \u003cp\u003eUnderstanding Parallel Process 283\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12: Running Remote or Virtual Meetings and Workshops 285\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Remote Meetings 286\u003c\/p\u003e \u003cp\u003eRecognising when to have a remote meeting 286\u003c\/p\u003e \u003cp\u003eInviting the right people 287\u003c\/p\u003e \u003cp\u003eLimiting the agenda 287\u003c\/p\u003e \u003cp\u003eFinding a good time 287\u003c\/p\u003e \u003cp\u003eSending invitations and call details 288\u003c\/p\u003e \u003cp\u003eSharing materials 288\u003c\/p\u003e \u003cp\u003eManaging your kit 289\u003c\/p\u003e \u003cp\u003eGetting going on time 289\u003c\/p\u003e \u003cp\u003eReaffirming the ground rules 289\u003c\/p\u003e \u003cp\u003eStating your goal 290\u003c\/p\u003e \u003cp\u003eUsing a wingman when working remotely 290\u003c\/p\u003e \u003cp\u003eKeeping it relevant 291\u003c\/p\u003e \u003cp\u003eHandling PowerPoint 291\u003c\/p\u003e \u003cp\u003eTaking control when you can 291\u003c\/p\u003e \u003cp\u003eBeing respectful of time 292\u003c\/p\u003e \u003cp\u003eSignposting 292\u003c\/p\u003e \u003cp\u003eUsing ‘let’s’ to drive direction 292\u003c\/p\u003e \u003cp\u003eThinking about your voice 293\u003c\/p\u003e \u003cp\u003eAsking questions for active participation 294\u003c\/p\u003e \u003cp\u003eRecording your meeting 295\u003c\/p\u003e \u003cp\u003eSaving all the information 295\u003c\/p\u003e \u003cp\u003eReviewing your meetings 295\u003c\/p\u003e \u003cp\u003eManaging Hybrid Meetings 296\u003c\/p\u003e \u003cp\u003eWorking with ten top best practises 296\u003c\/p\u003e \u003cp\u003eReviewing Available Technology 298\u003c\/p\u003e \u003cp\u003eUnderstanding Remote and Virtual Workshops 301\u003c\/p\u003e \u003cp\u003eEmbracing yet more technology 302\u003c\/p\u003e \u003cp\u003eRecognising the challenges 303\u003c\/p\u003e \u003cp\u003eThinking about virtual learning 303\u003c\/p\u003e \u003cp\u003eBuilding your next steps 306\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: The Part of Tens 307\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13: Ten Common Mistakes on the Day 309\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFailing to Set Up Group Work Properly 309\u003c\/p\u003e \u003cp\u003eTalking Too Much 310\u003c\/p\u003e \u003cp\u003eIgnoring Emotion 311\u003c\/p\u003e \u003cp\u003eFailing to Join the Dots 311\u003c\/p\u003e \u003cp\u003eFailing to Deal with a Difficult Person 312\u003c\/p\u003e \u003cp\u003eFailing to Recognise an Expert in the Room 312\u003c\/p\u003e \u003cp\u003eFailing to Change What You’re Doing 313\u003c\/p\u003e \u003cp\u003eThinking about the Detail Rather Than the Big Picture 313\u003c\/p\u003e \u003cp\u003eFailing to Push a Group 314\u003c\/p\u003e \u003cp\u003eBeing Too Dogmatic 314\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14: Ten Things You Have to Do When the Pressure is On 317\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePreparing Brilliantly 317\u003c\/p\u003e \u003cp\u003eHaving a Plan to Move Away from It 318\u003c\/p\u003e \u003cp\u003eCreating Rapport 318\u003c\/p\u003e \u003cp\u003eBuilding Trust with the Group 319\u003c\/p\u003e \u003cp\u003eTaking Breaks 320\u003c\/p\u003e \u003cp\u003eBeing Fair to Everyone 320\u003c\/p\u003e \u003cp\u003eDealing with the Unacceptable 321\u003c\/p\u003e \u003cp\u003eUsing Humour 321\u003c\/p\u003e \u003cp\u003eNoticing When the Group is Going Off Track 322\u003c\/p\u003e \u003cp\u003eHolding It Together 322\u003c\/p\u003e \u003cp\u003eIndex 325\u003c\/p\u003e \u003cp\u003e\"All in all, this book is a great toolkit packed full of useful tips and creative ideas for facilitating efficient and effective meetings. Read it, re-read it and recommend it.\" (\u003ci\u003eB2B Marketing,\u003c\/i\u003e October 2014)\u003c\/p\u003e \u003cp\u003e\"It is worth a read and it could help provide the tools you need.\" (\u003ci\u003eFirst Voice of Business,\u003c\/i\u003e December 2014)\u003c\/p\u003e \u003cp\u003e\"Take heed of its contents and your meetings and workshops will be rewarded with enthusiastic and attentive participants.\" (\u003ci\u003eCILIP Update,\u003c\/i\u003e May 2015)\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eJessica Pryce-Jones\u003c\/b\u003e and \u003cb\u003eJulia Lindsay\u003c\/b\u003e are joint CEOs of the iOpener Institute for People and Performance, an international consultancy headquartered in Oxford, UK. iOpener helps organisations achieve their commercial goals and makes this happen with great meetings and workshops. Over the past 10 years, iOpener has delivered approximately 15,000 workshops world-wide.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eLearn to:\u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cul\u003e \u003cli\u003ePlan effective group sessions\u003c\/li\u003e \u003cli\u003eDevelop agendas that deliver\u003c\/li\u003e \u003cli\u003eImprove your ability to lead meetings\u003c\/li\u003e \u003cli\u003eFacilitate workshops that provide real value\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cb\u003eMake your workshops and meetings amazing with this hands-on guide\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIf you run meetings or workshops but need to take your game to the next level, this book is for you! Get the tools you'll need to facilitate engaging, productive group sessions with this comprehensive guide. Dive in to topics like planning, starting and facilitating meetings to become a great meeting leader today! \u003c\/p\u003e\u003cul\u003e \u003cb\u003e\u003cli\u003ePrepare for success\u003c\/li\u003e\u003c\/b\u003e — get the details of what makes a good meeting go bad and find out how to plan your meetings and workshops to make them engaging \u003cb\u003e\u003cli\u003eDeliver great group sessions\u003c\/li\u003e\u003c\/b\u003e — make sure your meetings get off to a good start, outline an agenda, create ground rules and find out how to troubleshoot difficult situations \u003cb\u003e\u003cli\u003eBuild your skills\u003c\/li\u003e\u003c\/b\u003e — dig into techniques for facilitating great meetings, running focus groups and handling remote meetings or workshops \u003cb\u003e\u003cli\u003eMaster key techniques and best practices\u003c\/li\u003e\u003c\/b\u003e — get a firm grasp of the techniques that top meeting facilitators always use \u003c\/ul\u003e \u003cp\u003e\u003cb\u003eOpen the book and find:\u003c\/b\u003e \u003c\/p\u003e\u003cul\u003e \u003cli\u003eInformation on what to do when running a meeting\u003c\/li\u003e \u003cli\u003eTips for developing a plan and managing people\u003c\/li\u003e \u003cli\u003eTricks to get your meetings off to a great start\u003c\/li\u003e \u003cli\u003eHints for dealing with typical meeting difficulties\u003c\/li\u003e \u003cli\u003eWays to build participants' knowledge\u003c\/li\u003e \u003cli\u003eTechniques for facilitating remote meetings\u003c\/li\u003e \u003c\/ul\u003e","brand":"For Dummies","offers":[{"title":"Default Title","offer_id":47989975810277,"sku":"NP9781118770467","price":12.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118770467.jpg?v=1761786094","url":"https:\/\/k12savings.com\/es\/products\/running-great-meetings-and-workshops-for-dummies-isbn-9781118770467","provider":"K12savings","version":"1.0","type":"link"}