{"product_id":"retail-banking-technology-isbn-9780471531746","title":"Retail Banking Technology","description":"Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more. Relationship Banking for the 21st Century.\u003cbr\u003e \u003cbr\u003e Information and Integration.\u003cbr\u003e \u003cbr\u003e Teller System and Service Imperatives.\u003cbr\u003e \u003cbr\u003e The Promise of Platform Automation.\u003cbr\u003e \u003cbr\u003e Electronic Banking.\u003cbr\u003e \u003cbr\u003e Innovative Imaged Products and Services.\u003cbr\u003e \u003cbr\u003e Marketing Systems and Strategies.\u003cbr\u003e \u003cbr\u003e Sales and Staff Performance.\u003cbr\u003e \u003cbr\u003e Branch Bank Merchandising.\u003cbr\u003e \u003cbr\u003e Breaking Banking Barriers.\u003cbr\u003e \u003cbr\u003e Productivity and Profitability.\u003cbr\u003e \u003cbr\u003e Indexes.  \u003cp\u003eMichael Violano and Shimon-Craig Van Collie are the authors of Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage, published by Wiley.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989956313317,"sku":"NP9780471531746","price":318.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471531746.jpg?v=1761786021","url":"https:\/\/k12savings.com\/es\/products\/retail-banking-technology-isbn-9780471531746","provider":"K12savings","version":"1.0","type":"link"}