{"product_id":"results-through-relationships-isbn-9780470238264","title":"Results Through Relationships","description":"\u003cb\u003eA career guide to more significant business results in a shorter period of time\u003c\/b\u003e  \u003cp\u003e\u003ci\u003eResults Through Relationships\u003c\/i\u003e shows professionals how to establish break-through relationships with new prospects and their existing networks, including colleagues, bosses, customers, clients, vendors, and others. Many people assume that only new contacts will help them achieve their goals, but in reality, many breakthroughs happen within existing networks. This handy career guide focuses on the bottom-line behaviors that expedite trust, improve workplace performance, and increase profit. Author Joe Takash presents a nine-step process that anyone can master, and his formula proves that we're all in the relationship business first.\u003c\/p\u003e  \u003cb\u003eForeword.\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eAcknowledgments.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction: Get Right to the Bottom Line.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePutting a Hard Line on Soft Skills.\u003c\/p\u003e \u003cp\u003eBehaviors or Bust.\u003c\/p\u003e \u003cp\u003eActions Get Outcomes.\u003c\/p\u003e \u003cp\u003eWarning: The Higher You Go, the Bigger the Blindspots.\u003c\/p\u003e \u003cp\u003eSimplicity Creates Sustainability.\u003c\/p\u003e \u003cp\u003eHow People Behave and Why They Don't Change.\u003c\/p\u003e \u003cp\u003eHow This Book Will Help You.\u003c\/p\u003e \u003cp\u003eThe Benefits Approach: Helping You Own Your Results.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter One: Be a Partner, Not an Order Taker.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTaking Second-Class-Citizen Status for Granted.\u003c\/p\u003e \u003cp\u003eIdeal Partnerships.\u003c\/p\u003e \u003cp\u003eStarting Off on the Right Foot.\u003c\/p\u003e \u003cp\u003eKindfidence.\u003c\/p\u003e \u003cp\u003eTransitioning Relationships.\u003c\/p\u003e \u003cp\u003eReality Check: Is Resistance Coming from the Other Person . . . or from You?\u003c\/p\u003e \u003cp\u003eRewards Outweigh the Risks.\u003c\/p\u003e \u003cp\u003eImpact: What Partnership Means to You.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Two: Reveal Your Flaws without Fear.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTurn a Missed Opportunity into a Made One.\u003c\/p\u003e \u003cp\u003eIt Takes Strength to Admit Vulnerability.\u003c\/p\u003e \u003cp\u003eA Potent Mixture.\u003c\/p\u003e \u003cp\u003eTips and Techniques: How to Reveal Your Flaws without Fear.\u003c\/p\u003e \u003cp\u003eBridging the Distance.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Three: Offer Honest and Direct Feedback.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Argument for Feedback.\u003c\/p\u003e \u003cp\u003eTips and Techniques for Leveling with a Person of Influence.\u003c\/p\u003e \u003cp\u003eTroubleshooting: When the Feedback Session Doesn't Go as You Planned.\u003c\/p\u003e \u003cp\u003eBenefits: How Feedback Impacts Relationships.\u003c\/p\u003e \u003cp\u003eGetting Great Results.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Four: Relish Productive Confrontations.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDisagree without Being Disagreeable.\u003c\/p\u003e \u003cp\u003eBut What If . . . .\u003c\/p\u003e \u003cp\u003eProductive Confrontation Steps.\u003c\/p\u003e \u003cp\u003eDo You Want Witnesses?\u003c\/p\u003e \u003cp\u003eDealing Directly with Difficult Issues.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Five: Make Gratitude a Habit.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Simple Thanks Will Do, and a Written Thanks May Do Better.\u003c\/p\u003e \u003cp\u003eDos and Don'ts.\u003c\/p\u003e \u003cp\u003eModes of Expression.\u003c\/p\u003e \u003cp\u003eThe Suck-Up Obstacle.\u003c\/p\u003e \u003cp\u003eWhat Should I Express Appreciation About?\u003c\/p\u003e \u003cp\u003eInfusing Relationships with Trust, Loyalty, and Goodwill.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Six: Become an Exceptional Listener.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFour Sins of Bad Listeners.\u003c\/p\u003e \u003cp\u003ePracticing Silence and Other Listening Behaviors That Work.\u003c\/p\u003e \u003cp\u003eListen with the Selfless Attitude of a Saint.\u003c\/p\u003e \u003cp\u003eAre You Listening? A Self-Audit.\u003c\/p\u003e \u003cp\u003eThe Foxhole Principle: Why You Can Depend on the Best Listeners.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Seven: Get to Know the Complete Person.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIt's Not Enough to Know the Names of Your Boss's Kids and His Golf Handicap.\u003c\/p\u003e \u003cp\u003eThe Complete Person Questionnaire.\u003c\/p\u003e \u003cp\u003eGetting Started: The Trick of Asking a Boundary-Crossing Question.\u003c\/p\u003e \u003cp\u003eAre You Ready for Complete Relationships?\u003c\/p\u003e \u003cp\u003eIt's Quality, Not Quantity.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Eight: Tell Yourself the Truth (and Get Others to Help You).\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTypes of Self-Deception.\u003c\/p\u003e \u003cp\u003eResults You Don't Want.\u003c\/p\u003e \u003cp\u003eHow to Start Telling Yourself the Truth.\u003c\/p\u003e \u003cp\u003eLeveling with Yourself.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Nine: Give More than People Expect.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGiving Is an Attitude as Well as an Action.\u003c\/p\u003e \u003cp\u003eWhy We Fail to Give at the Office.\u003c\/p\u003e \u003cp\u003eMaking Contributions That Count.\u003c\/p\u003e \u003cp\u003eHow Do You Know What to Contribute?\u003c\/p\u003e \u003cp\u003eContribution Words and Deeds.\u003c\/p\u003e \u003cp\u003eGive from the Heart as Well as from the Head.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Ten: Maximize Your Return on Relationships.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRemind Yourself Why You Partner.\u003c\/p\u003e \u003cp\u003eA Relationship-Driven World.\u003c\/p\u003e \u003cp\u003eTroubleshooting: How to Keep Partnering Relationships in Good Shape.\u003c\/p\u003e \u003cp\u003eDon't Place Limits on Your Business Relationships.\u003c\/p\u003e \u003cp\u003eReciprocity: The Importance of Scratching Backs.\u003c\/p\u003e \u003cp\u003eThere's Only so Much One Man (or Woman) Can Do, but No Limit to What Two Can Accomplish.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex.\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003eJoe Takash\u003c\/strong\u003e (LaGrange, IL)?is the president of Victory Consulting in?Chicago, IL. Since 1988, Joe has delivered more than 3,000 speaking programs throughout the country.?He has been interviewed by and has had articles published in nationally recognized publications such as \u003cem\u003eEntrepreneur\u003c\/em\u003e, \u003cem\u003eSelling Power\u003c\/em\u003e, \u003cem\u003eBusiness 2.0\u003c\/em\u003e, \u003cem\u003eCareer Builder\u003c\/em\u003e and the \u003cem\u003eAMA Newsletter\u003c\/em\u003e. He has consulted with NBC News in Chicago and his weekly business column, \"A Kick in the Attitude,\" runs in the syndicated \u003cem\u003eStar Newspapers\u003c\/em\u003e, reaching more than 150,000 readers in the Chicago area each week. Joe's client list includes Fortune 100?giants such as General Motors, American Express, Prudential and AIG. Other clients include industry leaders like Century 21, Sheraton Hotels and Resorts, Blue Cross Blue Shield, Turner Construction, and many more.   \u003c\/p\u003e\u003cp\u003ePraise for\u003c\/p\u003e \u003cp\u003e\u003cb\u003eResults Through Relationships\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Joe Takash has combined two of the most important words in business: results and relationships. If you are looking for a path that will lead you to faster and more certain success, this book is a must-own, must-read, and must-implement—as fast as you can.\"\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Jeffrey Gitomer author,\u003c\/b\u003e\u003cb\u003e\u003ci\u003eLittle Red Book of Selling\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"\u003ci\u003eResults Through Relationships\u003c\/i\u003e provides the sensitivity and secrets to forging great client and customer rapport. If there's such a thing as 'return on relationships,' or ROR, Joe Takash has provided the royal road to pursuing it. And, what do you know, he establishes a great relationship with the reader as this fascinating book demonstrates how to gain profit from the people who are right in front of you every day.\"\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Alan Weiss, PhD author,\u003c\/b\u003e \u003cb\u003e\u003ci\u003eMillion Dollar Consulting\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Joe Takash has provided the people in our company with motivational, management, and leadership insights for the past ten years. The speaking and training that Joe provides is engaging and offers practical advice on building the relationship skills we need to be successful.\"\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Peter Davoren President and CEO, Turner Construction Company\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"\u003ci\u003eResults Through Relationships\u003c\/i\u003e crystallizes how business success is most significantly reflected by your ability to build and cultivate human capital. In disarming fashion, Joe Takash humbles and inspires you with behavioral insights that lead to better, faster business outcomes. This is a must-read for existing and aspiring leaders continually seeking that next level of success.\"\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Tom Leppert Mayor, City of Dallas\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Joe Takash comes as close as it gets to creating a practical scientific formula for gaining greater results through interactions with others. This proof-through-action career guide both eliminates excuses and equips the reader with an arsenal of tools to motivate individual and team performance at a very high level.\"\u003c\/p\u003e \u003cp\u003e\u003cb\u003e—Michael Viollt President, Robert Morris College\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989955920101,"sku":"NP9780470238264","price":27.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470238264.jpg?v=1761786020","url":"https:\/\/k12savings.com\/es\/products\/results-through-relationships-isbn-9780470238264","provider":"K12savings","version":"1.0","type":"link"}