Radical Outcomes

Create simple, engaging, and effective outputs that actually get results

Billions of corporate dollars are spent every year on initiatives to help people succeed in their job, but much of it goes to waste. Across industries, people are scrambling to find what they need to grow and improve at work, and executives are left wondering why these initiatives aren’t effective. Author Juliana Stancampiano has plumbed the depths of this massive disconnect with her team. With this book, she bridges the gap.

Radical Outcomes is a blueprint for a new way of working. Instead of taking old methods and retrofitting them for new technology, Stancampiano unveils a collaborative, fast, and effective way of working that avoids randomness and organizational drag. The book offers a new way of working—the future of the way people and teams will work together.

• Find out how to get tangible results through a structured process
• Cut through noise and information overload to give people what they really need
• Design the right output for the right outcome
• Improve and succeed no matter where you are in the organization

Find out how to create radical outcomes through high performing teams—and get started today.

Chapter 1. The Why 1

Chapter 2. The Process – Don’t Leave Home without It 17

Chapter 3. Create Your Ensemble 27

Chapter 4. Let Go of What You Know 40

Envision 51

Chapter 5. It’s Business Outcome Time 53

Chapter 6. Putting Divisions Out of Business 67

Environment 81

Chapter 7. The Experience Is Human 83

Architect 95

Chapter 8. Why We Can’t Live without Architecture 97

Chapter 9. Getting the Right Stuff 112

Design 125

Chapter 10. Not Your Average Design 127

Build 141

Chapter 11. Knowing What Is Good Enough 143

Chapter 12. Progress Is All That Matters 156

Activate 169

Chapter 13. Activate Radical Outcomes 171

Notes 179

Acknowledgments 185

About the Author 187

Index 189

JULIANA STANCAMPIANO is an entrepreneur and the CEO of Oxygen. For over 15 years, she has worked with Fortune 500 companies, both in them and for them. This experience, along with the research that Oxygen conducts and the articles she has published, helped to shape the perspective that Oxygen embraces and that you have read about in this book.

In today's fast-paced business environment, organizations must adapt to an ever-evolving world—or face extinction. Technology is everywhere at work, and impacts everything from processes and workflow, to communication and collaboration between employees, customers, and suppliers. Radical Outcomes offers a guide for developing the type of extraordinary teams that can skillfully navigate our complex, connected business environment, and produce radical results. The Radical Outcomes process puts the focus on business outcomes instead of random things, in a way that's collaborative, fast, and fun.

The author provides a roadmap for creating simple, engaging, and effective outputs that add value to a business. The book's lessons, process, and principles are explored through a composite customer story about a team that generates radically productive results through a new way of working. By weaving the narrative together with explanations and descriptions in each chapter, Stancampiano explores the different aspects of collaboration, teaming and alignment that are needed to meet the business outcomes of our modern, agile workplace. Ultimately we learn that the radical outcomes that are commonplace for the world's most successful companies are human, creative, and simple—and entirely within your reach.

Stancampiano's book is about putting an end to random acts and wasted investments in the workplace. Whether it's pitch decks or onboarding programs, while well-intended, much of what is created to help people learn at work just feels like information overload, and most people opt out of consuming it. Instead, Stancampiano provides an approach to creating consumable outputs at scale by thinking of content as an experience. Radical Outcomes explores a new way to collaborate with teams, organizations, and stakeholders, by using a structured process, and specific strategies for getting started.

create simple, engaging, and effective outputs that will get stellar results

"To keep up with customers, many business leaders have recognized that just having great products isn't enough. They must also create great experiences for their customers. And they must do it by leveraging the increasingly complex technology landscape that has become part of life. This has disrupted every business in every industry, forcing all kinds of transformation. It prompts one very important, central, and potentially uncomfortable question: Why do you have a job? How can you be more instrumental in helping your people to succeed?"
—From Chapter One

Radical Outcomes is written for the curious-minded business person who wants to keep ahead of the curve today, in order to stay competitive tomorrow. Drawing on decades of client work, this fascinating book illuminates new ways to engage teams and stakeholders by breaking through traditional silos and divisions and focusing on outcomes and results. By letting go of old methods and assumptions, the author reveals a collaborative and agile approach that is centered on first understanding the outcomes that leaders desire, then designing outputs that are easy to consume and empathetic to their audience. This new approach is the future we've we been waiting for: a world of work where teams are able to seamlessly produce relevant experiences at scale.

Author Juliana Stancampiano explains how to eliminate the noise and information overload at work, and give people what they really need. She shows how to get tangible results through a structured process and reveals how to design the right output for the right outcome. Radical Outcomes is a hands-on guide for improving and succeeding no matter where you are in an organization.