{"product_id":"pursuing-excellence-in-higher-education-isbn-9780787962043","title":"Pursuing Excellence in Higher Education","description":"In this important book, Brent D. Ruben, distinguished professor of communication and organizational psychology and executive director of the Center for Organizational Development and Leadership at Rutgers University, proposes an inclusive view of excellence for higher education that emphasizes the importance of higher standards in the service and operational dimensions as well as in academics. \u003ci\u003ePursuing Excellence in Higher Education\u003c\/i\u003e offers an in-depth examination of eight key challenges for the academy  \u003cul\u003e \u003cli\u003eBroadening public appreciation for the work of the academy\u003c\/li\u003e \u003cli\u003eIncreasing our understanding of the needs of workplaces\u003c\/li\u003e \u003cli\u003eBecoming more effective learning organizations\u003c\/li\u003e \u003cli\u003eIntegrating assessment, planning, and improvement\u003c\/li\u003e \u003cli\u003eEnhancing collaboration and community\u003c\/li\u003e \u003cli\u003eRecognizing that everyone in the institution is a teacher\u003c\/li\u003e \u003cli\u003eDevoting more attention and resources to leadership\u003c\/li\u003e \u003cli\u003eMore broadly framing our vision of excellence\u003c\/li\u003e \u003c\/ul\u003e  \u003cb\u003eForeword\u003c\/b\u003e (\u003ci\u003eDavid Ward, President, American Council on Education\u003c\/i\u003e).  \u003cp\u003e\u003cb\u003eIntroduction.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAcknowledgments.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAbout the Authors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1. Excellence in Higher Education: Eight Fundamental Challenges.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. Broadening Public Appreciation for the Work of the Academy: Committing Ourselves to Dialogue.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Road Scholars Program (\u003ci\u003eGraham B. Spanier\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eResponding to Wants: Innovating to Address Needs (\u003ci\u003eDavid Ward and Maury Cotter\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. Better Understanding and Addressing the Needs of Workplaces: Bridging the Gap Between the World of the Academy and the World of Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePreparing High-Performing Teachers (\u003ci\u003eRuth C. Ash and Jean Ann Box\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eLearning Leadership Competencies as Campus Consultants (\u003ci\u003eStacey L. Connaughton and Michael C. Quinlan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eFormalizing Corporate Engagement (\u003ci\u003eJohn Dew\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4. Becoming More Effective Learning Organizations: Clarifying Goals and Evaluating Outcomes.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementing a Strategic Plan Using Indicators and Targets (\u003ci\u003eMary Sue Coleman\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eMeasuring Excellence from a Stakeholder Perspective (\u003ci\u003eSusan G. Williams\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA Balanced Scorecard for Business and Administrative Services at the University of California, Berkeley (\u003ci\u003eRon Coley and Paul K. Dimond\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eComparing Solutions to Campus Parking Problems (\u003ci\u003eMo Qayoumi\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5. Integrating Organizational Assessment, Planning, and Improvement: Making Organizational Self-Study and Change Everyday Activities.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe North Central Association of Colleges and Schools Academic Quality Improvement Project (AQIP) (\u003ci\u003eStephen D. Spangehl\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eApplying Excellence in Higher Education in Finance and Administrative Services (\u003ci\u003eRichard M. Norman, W. James Haley, and Adolph Haislar\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWinning the Baldrige National Quality Award (\u003ci\u003eCharles W. Sorensen and Diane Moen\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6. Enhancing Collaboration and Community: Aligning the Rhetoric and Reality of Campus Culture.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAdvancing Academic Excellence and Collaboration Through Strategic Planning (\u003ci\u003eFrancis L. Lawrence and Christine Haska Cermak\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Committee on Institutional Cooperation’s Academic Leadership Program (\u003ci\u003eRobert Secor\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7. Recognizing That Everyone in the Institution Is a Teacher: Focusing on the Student Experience.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEnhancing the Quality of Graduate Student Instruction: The Teaching Assistant Project (TAP) (\u003ci\u003eBarbara E. Bender\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe University of Cincinnati Is Listening: The Quality Service Initiative (\u003ci\u003eJames R. Tucker and Marie L. Sutthoff\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eCommunity and Service Learning: The Rutgers CASE Program (\u003ci\u003eD. Michael Shafer\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8. Devoting More Attention and Resources to Leadership: Attracting, Developing, and Retaining Outstanding Leaders.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecruiting and Supporting Academic Leaders at the University of Delaware (\u003ci\u003eConrado M. (Bobby) Gempesaw II\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eLeadership Development at Cornell University (\u003ci\u003eChester C. Warzynski and Brian F. Chabot\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003ePenn State’s Excellence in Leadership and Management Program (\u003ci\u003eBillie S. Willits and Leonard E. Pollack\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Business of Higher Education (\u003ci\u003eJames E. Morley, Jr.\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9. More Broadly Framing Our Vision of Excellence: Pursuing Excellence in All That We Do.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTaking Charge of Change: The Kellogg Commission on the Future of State and Land-Grant Universities (\u003ci\u003eJohn V. Byrne\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eBuilding Community and Shared Vision Through “The Quality Expo” (\u003ci\u003eLouise Sandmeyer and Carol Lindborg Everett\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eOrganizational Change at Berkeley: A Work in Progress (\u003ci\u003eRobert M. Berdahl and Phyllis Hoffman\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10. Excellence in Practice: Asking More of Ourselves and Our Institutions.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eReferences.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex.\u003c\/b\u003e\u003c\/p\u003e  Dr. Brent D. Ruben is distinguished professor of communication and organizational psychology and executive director of the Center for Organizational Development and Leadership at Rutgers University. He is a member of the Board and founding chairperson of the National Consortium for Continuous Improvement.  \u003cp\u003eDr. Ruben is the author or editor of thirty books.\u003c\/p\u003e  In this important book, Brent D. Ruben, distinguished professor of communication and organizational psychology and executive director of the Center for Organizational Development and Leadership at Rutgers University, proposes an inclusive view of excellence for higher education that emphasizes the importance of higher standards in the service and operational dimensions as well as in academics. Pursuing Excellence in Higher Education offers an in-depth examination of eight key challenges for the academy  \u003cul\u003e \u003cli\u003eBroadening public appreciation for the work of the academy\u003c\/li\u003e \u003cli\u003eIncreasing our understanding of the needs of workplaces\u003c\/li\u003e \u003cli\u003eBecoming more effective learning organizations\u003c\/li\u003e \u003cli\u003eIntegrating assessment, planning, and improvement\u003c\/li\u003e \u003cli\u003eEnhancing collaboration and community\u003c\/li\u003e \u003cli\u003eRecognizing that everyone in the institution is a teacher\u003c\/li\u003e \u003cli\u003eDevoting more attention and resources to leadership\u003c\/li\u003e \u003cli\u003eMore broadly framing our vision of excellence\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eEach of the book’s chapters features narratives contributed by colleagues from across the nation and the higher education enterprise that clearly illustrate the challenges and responses to them. The book also explores the fundamental question of developing a vision for higher education that emphasizes excellence in practice and challenges everyone involved to achieve greater goals in the future.\u003c\/p\u003e  Pursuing Excellence in Higher Education Contributors  \u003cul\u003e \u003cli\u003eRuth Ash, dean, Orlean Bullard Beeson, School of Education and Professional Studies, Samford University\u003c\/li\u003e \u003cli\u003eBarbara Bender, associate dean, Graduate School-New Brunswick, Rutgers University\u003c\/li\u003e \u003cli\u003eRobert Berdahl, chancellor, University of California, Berkeley\u003c\/li\u003e \u003cli\u003eJean Ann Box, associate dean, Orlean Bullard Beeson School of Education and Professional Studies, Samford University\u003c\/li\u003e \u003cli\u003eJohn Byrne, president emeritus, Oregon State University and executive director, Kellogg Commission\u003c\/li\u003e \u003cli\u003eChristine Haska Cermak, associate provost, Naval Postgraduate School\u003c\/li\u003e \u003cli\u003eBrian Chabot, professor, ecology and evolutionary biology, Cornell University\u003c\/li\u003e \u003cli\u003eMary Sue Coleman, president, University of Michigan\u003c\/li\u003e \u003cli\u003eRon Coley, associate vice chancellor, Business and Administrative Services, University of California, Berkeley\u003c\/li\u003e \u003cli\u003eStacey Connaughton, assistant professor, communication, Rutgers University\u003c\/li\u003e \u003cli\u003eMaury Cotter, director, Strategic Planning and Quality Improvement, University of Wisconsin, Madison\u003c\/li\u003e \u003cli\u003eJohn Dew, director, Continuous Quality Improvement, University of Alabama\u003c\/li\u003e \u003cli\u003ePaul Dimond, principal administrative analyst, Business and Administrative Services, University of California, Berkeley\u003c\/li\u003e \u003cli\u003eCarol Everett, associate director, Office of Planning and Institutional Assessment, Pennsylvania State University\u003c\/li\u003e \u003cli\u003eConrado (Bobby) Gempesaw, vice provost, Academic and International Programs, University of Delaware\u003c\/li\u003e \u003cli\u003eAdolph Haislar, senior associate vice president, Auxiliary Services and Excellence in Higher Education, Miami University\u003c\/li\u003e \u003cli\u003eW. James Haley, associate vice president, Facilities, Miami University\u003c\/li\u003e \u003cli\u003ePhyllis Hoffman, director, Center for Organizational Effectiveness (COrE), University of California, Berkeley\u003c\/li\u003e \u003cli\u003eFrancis Lawrence, president emeritus, Rutgers University\u003c\/li\u003e \u003cli\u003eDiane Moen, vice chancellor, Administrative and Student Life Services, University of Wisconsin, Stout\u003c\/li\u003e \u003cli\u003eJames Morley, president, National Association of College and Business Officers (NACUBO)\u003c\/li\u003e \u003cli\u003eRichard Norman, vice president, Finance and Business Services and treasurer, Miami University\u003c\/li\u003e \u003cli\u003eLeonard Pollack, manager, Human Resources Development Center, Pennsylvania State University\u003c\/li\u003e \u003cli\u003eMo Qayoumi, vice president, Administration and Finance and chief financial officer, California State University, Northridge\u003c\/li\u003e \u003cli\u003eMichael Quinlan, interim associate vice president, Business Services, Rutgers University\u003c\/li\u003e \u003cli\u003eLouise Sandmeyer, executive director, Office of Planning and Institutional Assessment, Pennsylvania State University\u003c\/li\u003e \u003cli\u003eRobert Secor, coordinator, Academic Leadership Program, Committee for Institutional Cooperation\u003c\/li\u003e \u003cli\u003eMichael Shafer, professor, political science, and director, Citizenship and Service Education\u003c\/li\u003e \u003cli\u003eProgram, Rutgers University\u003c\/li\u003e \u003cli\u003eCharles Sorensen, chancellor, University of Wisconsin, Stout\u003c\/li\u003e \u003cli\u003eStephen Spangehl, director, Academic Quality Improvement Project, North Central Association of Colleges and Schools\u003c\/li\u003e \u003cli\u003eGraham Spanier, president, Pennsylvania State University\u003c\/li\u003e \u003cli\u003eMarie Sutthoff, Administrative Services and Facilities Management, University of Cincinnati\u003c\/li\u003e \u003cli\u003eJames Tucker, vice president, Administrative and Business Services, University of Cincinnati\u003c\/li\u003e \u003cli\u003eDavid Ward, president, American Council on Education and chancellor emeritus, University of Wisconsin, Madison\u003c\/li\u003e \u003cli\u003eChester Warzynski, director, Organizational Development Services, Cornell University\u003c\/li\u003e \u003cli\u003eSusan Williams, professor, management,\u003c\/li\u003e \u003cli\u003eJack Massey Graduate School of Business, Belmont University\u003c\/li\u003e \u003cli\u003eBillie Willits, assistant vice president, Human Resources, Pennsylvania State University\u003c\/li\u003e \u003c\/ul\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989890908389,"sku":"NP9780787962043","price":55.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787962043.jpg?v=1761785810","url":"https:\/\/k12savings.com\/es\/products\/pursuing-excellence-in-higher-education-isbn-9780787962043","provider":"K12savings","version":"1.0","type":"link"}