{"product_id":"preventing-stress-in-organizations-isbn-9780470665527","title":"Preventing Stress in Organizations","description":"\u003ci\u003ePreventing Stress in Organizations:\u003c\/i\u003e\u003ci\u003eHow to Develop Positive Managers\u003c\/i\u003eoffers an innovative, evidence-based approach to help managers prevent and reduce workplace stress in their staff.  \u003cul\u003e \u003cli\u003eWinner of the 2013 BPS Book Award - Practitioner Text category\u003c\/li\u003e \u003cli\u003eProvides information on the critical skills managers must develop in order to prevent stress in their staff, and the key ongoing behaviours that promote a healthy work environment\u003c\/li\u003e \u003cli\u003eShows practitioners in occupational psychology, HR, Health and Safety and related professions how positive management can be integrated into an organization’s existing practices and processes\u003c\/li\u003e \u003cli\u003eServes as an essential guide for managers themselves on how to incorporate proven stress management skills into their everyday interactions with team members\u003c\/li\u003e \u003cli\u003eBalances rigorous research grounding with real-world vignettes, case studies and exercises\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003cb\u003e1 Introduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is Stress? 2\u003c\/p\u003e \u003cp\u003eWhat Stress is Not: Common Misperceptions 3\u003c\/p\u003e \u003cp\u003eCommon Causes of Stress 4\u003c\/p\u003e \u003cp\u003eWork-Related Stress and the Line Manager 5\u003c\/p\u003e \u003cp\u003eSummary 9\u003c\/p\u003e \u003cp\u003eReferences 9\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Why managing stress is important: The business and legal reasons 11\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Business Case 11\u003c\/p\u003e \u003cp\u003eThe Costs of Work-Related Stress 12\u003c\/p\u003e \u003cp\u003eCalculating the Cost of Stress to Your Business 19\u003c\/p\u003e \u003cp\u003eWhat Should We Be Doing to Monitor these Costs? 23\u003c\/p\u003e \u003cp\u003eThe Legal Case 24\u003c\/p\u003e \u003cp\u003eLegal Cases of Work-Related Stress 25\u003c\/p\u003e \u003cp\u003eWhat Should We Be Doing to Comply with Legislation? 28\u003c\/p\u003e \u003cp\u003eSummary 29\u003c\/p\u003e \u003cp\u003eReferences 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 How to manage work-related stress 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePrevention 32\u003c\/p\u003e \u003cp\u003eTraining and Development 35\u003c\/p\u003e \u003cp\u003eSupport 37\u003c\/p\u003e \u003cp\u003eOrganizational, Manager and Team, and Individual Level Interventions 38\u003c\/p\u003e \u003cp\u003eWhat Should Our Organization Be Doing? 41\u003c\/p\u003e \u003cp\u003eWhere Does the Line Manager Fit In? 42\u003c\/p\u003e \u003cp\u003eSummary 44\u003c\/p\u003e \u003cp\u003eReference 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Developing a framework to promote positive manager behaviour 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRationale: The Need For a Stress Management Approach Focusing on Positive Manager Behaviour 46\u003c\/p\u003e \u003cp\u003eWhy We Took a Competency-Based Approach 49\u003c\/p\u003e \u003cp\u003eThe Research Underlying the Positive Manager Behaviour Framework and Approach 51\u003c\/p\u003e \u003cp\u003eThe Positive Manager Behaviour Framework 55\u003c\/p\u003e \u003cp\u003eEvidence to Support a Positive Manager\u003c\/p\u003e \u003cp\u003eBehaviour Approach 56\u003c\/p\u003e \u003cp\u003eUseful Resources 64\u003c\/p\u003e \u003cp\u003eReferences 65\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Respectful and responsible: Managing emotions and having integrity (management competency 1) 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntegrity 68\u003c\/p\u003e \u003cp\u003eManaging Emotions 75\u003c\/p\u003e \u003cp\u003eConsiderate Approach 81\u003c\/p\u003e \u003cp\u003eSummary 85\u003c\/p\u003e \u003cp\u003eReferences 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Managing and communicating existing and future work (management competency 2) 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProactive Work Management 90\u003c\/p\u003e \u003cp\u003eProblem Solving 101\u003c\/p\u003e \u003cp\u003eParticipative\/Empowering 106\u003c\/p\u003e \u003cp\u003eSummary 119\u003c\/p\u003e \u003cp\u003eReferences 121\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Managing the individual within the team (management competency 3) 123\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePersonally Accessible 124\u003c\/p\u003e \u003cp\u003eSociable 132\u003c\/p\u003e \u003cp\u003eEmpathetic Engagement 137\u003c\/p\u003e \u003cp\u003eSummary 144\u003c\/p\u003e \u003cp\u003eReferences 145\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Reasoning\/managing difficult situations (management competency 4) 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Conflict 148\u003c\/p\u003e \u003cp\u003eUse of Organizational Resources 157\u003c\/p\u003e \u003cp\u003eTaking Responsibility for Resolving Issues 164\u003c\/p\u003e \u003cp\u003eSummary 168\u003c\/p\u003e \u003cp\u003eReferences 169\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Overcoming barriers to positive manager behaviour 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePersonal Level Barriers 172\u003c\/p\u003e \u003cp\u003eIndividual Work or Job Level Barriers 176\u003c\/p\u003e \u003cp\u003eTeam and Relationship Level Barriers 182\u003c\/p\u003e \u003cp\u003eOrganizational and Wider Level Barriers 186\u003c\/p\u003e \u003cp\u003eReference 189\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Supporting managers to change their behaviour 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBehaviour Change Is Possible 192\u003c\/p\u003e \u003cp\u003eTheories of Behaviour Change 193\u003c\/p\u003e \u003cp\u003eImplementing Behaviour Change Interventions 195\u003c\/p\u003e \u003cp\u003eReferences 207\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Is stress management just good management? 209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eComparing Positive Manager Behaviour with General Management\/Leadership Competency Frameworks 211\u003c\/p\u003e \u003cp\u003eImplications for Practice 214\u003c\/p\u003e \u003cp\u003eHow to Do Your Own Mapping 215\u003c\/p\u003e \u003cp\u003eHow to Identify Missing Positive Manager Behaviour Elements 224\u003c\/p\u003e \u003cp\u003eHow to Integrate Missing Positive Manager Behaviour Elements 225\u003c\/p\u003e \u003cp\u003eValuing People Management Skills 227\u003c\/p\u003e \u003cp\u003eReferences 230\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 The way forward 231\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhere are You Now? 231\u003c\/p\u003e \u003cp\u003eStarting Out – Understanding Positive Manager Behaviour and How It Might Be Useful 233\u003c\/p\u003e \u003cp\u003eDeciding How to Use Positive Manager Behaviour 234\u003c\/p\u003e \u003cp\u003eGaining Buy-In 240\u003c\/p\u003e \u003cp\u003eApplying Positive Manager Behaviour 244\u003c\/p\u003e \u003cp\u003eSustainable Impact 250\u003c\/p\u003e \u003cp\u003eReferences 253\u003c\/p\u003e \u003cp\u003eAppendix 255\u003c\/p\u003e \u003cp\u003eIndex 261\u003c\/p\u003e  \"In its way, this is a groundbreaking book since it recognises that, no matter what the policy says, tackling organisational stress has to be implemented by normal, fallible people who happen to be managers - and that they could do with all the help they can get.\" (RoSPA Occupational Safety \u0026amp; Health Journal, 1 September 2011)\u003cbr\u003e \u003cbr\u003e   \u003cp\u003e\"The three authors – all chartered occupational psychologists – have used their real-life experience and coupled it with a good understanding of research and theory to create an excellent “How to” book for line managers. I would go so far as to say this is almost an essential read for anybody with line-management responsibility and it also has an important educative role for strategic managers who need to understand exactly the psychological culture that will protect and support their organisation.\" People Management (July 2011)\u003c\/p\u003e  \u003cb\u003eEmma Donaldson-Feilder\u003c\/b\u003e is a Director of Affinity Health at Work and a Chartered Occupational Psychologist. In addition to her roles as researcher and practitioner, working to improve employee well-being and engagement, she is the author of numerous publications, a regular conference presenter, and a media commentator on issues relating to health at work.  \u003cp\u003e\u003cb\u003eRachel Lewis\u003c\/b\u003e is a Director of Affinity Health at Work, a Chartered Occupational Psychologist and a lecturer in Occupational Psychology at Kingston Business School. She combines her academic career with regular conference speaking, consultancy and training, focusing on the links between leadership, management and employee well-being.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJoanna Yarker\u003c\/b\u003e is a Director of Affinity Health at Work and a Chartered Occupational Psychologist. She has previously held posts at Goldsmiths, University of London and the University of Nottingham. She writes regularly for academic and trade journals, and offers guidance and training to public and private sector organizations focused on improving workplace health.\u003c\/p\u003e  Work-related stress presents a major challenge to today’s organizations. Yet for such a widespread problem, surprisingly little guidance is available on developing stress prevention management skills – and even less is backed up by solid research.  \u003cp\u003e\u003ci\u003ePreventing Stress in Organizations\u003c\/i\u003e addresses this problem by presenting an accessible, evidence-based exploration of how managers can reduce and prevent stress in their staff. The authors introduce an innovative programme based on their own ongoing research study (for which they were awarded ‘Practitioner of the Year’ by the British Psychological Society Division of Occupational Psychology), along with other relevant theories and cutting-edge work from the field. After providing a broad introduction to the importance of work-related stress and its management, they reveal a unique set of 'Positive Manager Behaviours’ – skills they have identified as critical to preventing stress and promoting a healthy, positive workplace. An in-depth discussion of these behaviours is supported by detailed case studies and practical exercises to facilitate real-world implementation.\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePreventing Stress in Organizations\u003c\/i\u003e offers groundbreaking insights and invaluable hands-on skills to maintain and promote the health and well-being of individuals and organizations alike.\u003c\/p\u003e  “This is a really important book because it looks at the role of managers in creating or preventing stress in the workplace.  The UK Government’s Foresight project on Mental Capital and Wellbeing clearly highlights the fact that managerial style is implicated in people’s health and wellbeing at work.  A must-read for those trying to manage stress in organizations.”\u003cbr\u003e —\u003ci\u003eProfessor Cary L. Cooper, CBE, Distinguished Professor of Organizational Psychology and Health, Lancaster University Management School\u003c\/i\u003e  \u003cp\u003e\"The authors of this book know their stuff and have written a very practical guide. This is much more than just another \"how to\" book for managers; it draws on the authors' extensive research and provides a solid evidence-based framework for positive management.\"\u003cbr\u003e —\u003ci\u003eProfessor Ivan Robertson, Director, Robertson Cooper Ltd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“This is a comprehensive and practical review which is helpful in documenting the key role of line managers in ensuring health-promoting workplaces. The authors’ experience is supported by well-chosen case studies and helps to provide clear advice. \u003ci\u003ePreventing Stress in Organizations\u003c\/i\u003e clarifies the plethora of research in this complex field and provides pragmatic solutions to the common and costly issue of organizational stress management.”\u003cbr\u003e —\u003ci\u003eDr Steven Boorman, Chief Medical Adviser Royal Mail Group, NHS Workforce Health \u0026amp; Well-being Lead Reviewer\u003c\/i\u003e\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989847195877,"sku":"NP9780470665527","price":113.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470665527.jpg?v=1761785656","url":"https:\/\/k12savings.com\/es\/products\/preventing-stress-in-organizations-isbn-9780470665527","provider":"K12savings","version":"1.0","type":"link"}