Please Do Disturb

Learn how to create belonging, trust, and lasting impact through 3 simple questions that transform how you lead, serve, and connect—from a hospitality pioneer who turned radical care into business success.

Exhausted by leadership that demands you perform instead of connect? Tired of chasing metrics while losing the human touch? Ready to lead with heart without sacrificing results?

This book introduces a revolutionary framework for leadership rooted in real hospitality: Did you show up? Did you create space? Did you build belonging? These are the daily practices that transformed Abode Luxury Rentals into an Inc. 5000 company with celebrity clients and a culture people never want to leave.

Through behind-the-scenes stories from running one of America's most sought-after vacation rental brands, Rachel Alday reveals how she built a business on presence, care, and connection. You'll discover how to

• turn mistakes into loyalty,
• set boundaries that build trust, and
• create the kind of experiences people remember for life.

Paired with expert insights from leadership consultants Linny Jones and Harte Logan—who've worked with Google, Disney, and The Getty Leadership Institute—each chapter ends with practical tools you can use immediately to start turning small moments of genuine care into extraordinary results.

Stop managing like the old guard. Start leading with your humanity.Rachel Alday is cofounder of Abode Luxury Rentals, an award-winning boutique business celebrated on countless “best of” lists. Under her leadership, Abode has earned a place on the Inc. 5000 list and become the go-to for celebrity clients and discerning travelers worldwide.
Linny Jones is a licensed professional counselor and cofounder of Tandemly, as well as founder of Dwell Vacation Rentals.
Harte Logan is an executive coach, consultant, and cofounder of Tandemly with over thirty years of experience at the intersection of business, psychology, and leadership.