{"product_id":"performance-evaluation-isbn-9780787988838","title":"Performance Evaluation","description":"Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement. \u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eThe Author xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Introduction To Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOne: Foundations of Evaluation 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Brief Overview of Evaluation History 4\u003c\/p\u003e \u003cp\u003eEvaluation: Purpose and Definition 5\u003c\/p\u003e \u003cp\u003ePerformance Improvement: A Conceptual Framework 8\u003c\/p\u003e \u003cp\u003eMaking Evaluation Happen: Ensuring Stakeholders’ Buy-In 9\u003c\/p\u003e \u003cp\u003eThe Evaluator: A Job or a Role? 10\u003c\/p\u003e \u003cp\u003eThe Relationship to Other Investigative Processes 11\u003c\/p\u003e \u003cp\u003eWhen Does Evaluation Occur? 15\u003c\/p\u003e \u003cp\u003eGeneral Evaluation Orientations 18\u003c\/p\u003e \u003cp\u003eChallenges That Evaluators Face 20\u003c\/p\u003e \u003cp\u003eEnsuring Commitment 23\u003c\/p\u003e \u003cp\u003eBenefits of Evaluation 24\u003c\/p\u003e \u003cp\u003eBasic Definitions 25\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTwo: Principles of Performance-based Evaluation 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePrinciple 1: Evaluation Is Based on Asking the Right Questions 28\u003c\/p\u003e \u003cp\u003ePrinciple 2: Evaluation of Process Is a Function of Obtained Results 32\u003c\/p\u003e \u003cp\u003ePrinciple 3: Goals and Objectives of Organizations Should Be Based on Valid Needs 33\u003c\/p\u003e \u003cp\u003ePrinciple 4: Derive Valid Needs Using a Top-Down Approach 34\u003c\/p\u003e \u003cp\u003ePrinciple 5: Every Organization Should Aim for the Best That Society Can Attain 34\u003c\/p\u003e \u003cp\u003ePrinciple 6: The Set of Evaluation Questions Drives the Evaluation Study 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Models of Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThree: Overview of Existing Evaluation Models 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview of Classic Evaluation Models 40\u003c\/p\u003e \u003cp\u003eSelected Evaluation Models 42\u003c\/p\u003e \u003cp\u003eSelecting a Model 43\u003c\/p\u003e \u003cp\u003eConceptualizing a Useful Evaluation That Fits the Situation 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFour: KIRKPATRICK’S Four LEVELS Of Evaluation 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKirkpatrick’s Levels 49\u003c\/p\u003e \u003cp\u003eComments on the Model 54\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 55\u003c\/p\u003e \u003cp\u003eApplication Example: Wagner (1995) 56\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFive: Phillips’s Return-on-investment Methodology 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePhillips’s ROI Process 63\u003c\/p\u003e \u003cp\u003eComments on the Model 67\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 70\u003c\/p\u003e \u003cp\u003eApplication Example: Blake (1999) 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSix: Brinkerhoff’s Success Case Method 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe SCM Process 77\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses 78\u003c\/p\u003e \u003cp\u003eApplication Example: Brinkerhoff (2005) 79\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeven: the Impact Evaluation Process 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Elements of the Process 83\u003c\/p\u003e \u003cp\u003eComments on the Model 96\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 97\u003c\/p\u003e \u003cp\u003eApplication Example 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEight: the Cipp Model 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStufflebeam’s Four Types of Evaluation 108\u003c\/p\u003e \u003cp\u003eArticulating Core Values of Programs and Solutions 111\u003c\/p\u003e \u003cp\u003eMethods Used in CIPP Evaluations 112\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 113\u003c\/p\u003e \u003cp\u003eApplication Example: Filella-Guiu and Blanch-Pana (2002) 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNine: Evaluating Evaluations 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluation Standards 119\u003c\/p\u003e \u003cp\u003eThe American Evaluation Association Principles for Evaluators 120\u003c\/p\u003e \u003cp\u003eApplication Example: Lynch et al. (2003) 122\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Tools and Techniques of Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTen: Data 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCharacteristics of Data 135\u003c\/p\u003e \u003cp\u003eScales of Measurement 137\u003c\/p\u003e \u003cp\u003eDefining Required Data from Performance Objectives 139\u003c\/p\u003e \u003cp\u003eDeriving Measurable Indicators 141\u003c\/p\u003e \u003cp\u003eFinding Data Sources 152\u003c\/p\u003e \u003cp\u003eFollow-Up Questions and Data 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEleven: Data Collection 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eObservation Methodology and the Purpose of Measurement 160\u003c\/p\u003e \u003cp\u003eDesigning the Experiment 186\u003c\/p\u003e \u003cp\u003eProblems with Classic Experimental Studies in Applied Settings 188\u003c\/p\u003e \u003cp\u003eTime-Series Studies 188\u003c\/p\u003e \u003cp\u003eSimulations and Games 189\u003c\/p\u003e \u003cp\u003eDocument-Centered Methods 191\u003c\/p\u003e \u003cp\u003eConclusion 192\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTwelve: Analysis of Evaluation Data: Tools and Techniques 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAnalysis of Models and Patterns 196\u003c\/p\u003e \u003cp\u003eAnalysis Using Structured Discussion 197\u003c\/p\u003e \u003cp\u003eMethods of Quantitative Analysis 199\u003c\/p\u003e \u003cp\u003eStatistics 200\u003c\/p\u003e \u003cp\u003eGraphical Representations of Data 210\u003c\/p\u003e \u003cp\u003eMeasures of Relationship 212\u003c\/p\u003e \u003cp\u003eInferential Statistics: Parametric and Nonparametric 214\u003c\/p\u003e \u003cp\u003eInterpretation 217\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThirteen: Communicating The Findings 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecommendations 222\u003c\/p\u003e \u003cp\u003eConsiderations for Implementing Recommendations 225\u003c\/p\u003e \u003cp\u003eDeveloping the Report 226\u003c\/p\u003e \u003cp\u003eThe Evaluator’s Role After the Report 235\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four: Continual Improvement\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFourteen: Common Errors in Evaluation 239\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eErrors of System Mapping 240\u003c\/p\u003e \u003cp\u003eErrors of Logic 242\u003c\/p\u003e \u003cp\u003eErrors of Procedure 244\u003c\/p\u003e \u003cp\u003eConclusion 246\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFifteen: Continual Improvement 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is Continual Improvement? 250\u003c\/p\u003e \u003cp\u003eMonitoring Performance 250\u003c\/p\u003e \u003cp\u003eAdjusting Performance 253\u003c\/p\u003e \u003cp\u003eThe Role of Leadership 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSixteen: Contracting for Evaluation Services 257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Contract 258\u003c\/p\u003e \u003cp\u003eContracting Controls 260\u003c\/p\u003e \u003cp\u003eEthics and Professionalism 262\u003c\/p\u003e \u003cp\u003eSample Statement of Work 262\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeventeen: Intelligence Gathering For Decision Making 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePerformance Measurement Systems 273\u003c\/p\u003e \u003cp\u003eIssues in Performance Measurement Systems 275\u003c\/p\u003e \u003cp\u003eConclusion 277\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEighteen: the Future of Evaluation in Performance Improvement 279\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluation and Measurement in Performance Improvement Today 281\u003c\/p\u003e \u003cp\u003eWhat Does the Future Hold? 282\u003c\/p\u003e \u003cp\u003eConclusion 283\u003c\/p\u003e \u003cp\u003eReferences and Related Readings 285\u003c\/p\u003e \u003cp\u003eIndex 295\u003c\/p\u003e \u003cp\u003eIngrid J. Guerra-López, PhD, is an associate professor at Wayne State University, director of the Institute for Learning and Performance Improvement, associate research professor at the Sonora Institute of Technology in Mexico, and principal of Intelligence Gathering Systems.\u003c\/p\u003e   \u003cp\u003ePerformance Evaluation\u003c\/p\u003e \u003cp\u003eProven Approaches for Improving Program and Organizational Performance\u003c\/p\u003e \u003cp\u003ePerformance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.\u003c\/p\u003e \u003cp\u003eDesigned to be comprehensive, the book highlights five major and classic evaluation models including\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eKirkpatrick's Four Levels\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003ePhillips's ROI\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eBrinkerhoff's Case Success Method\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eStufflebeam's CIPP\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eGuerra-López's Impact Evaluation Process\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eGuerra-López's book bridges the gap between theory and practice. It illustrates the various models in accessible terms, explores the research evidence behind each, explains how each model looks in practice, and shows how each approach can be tailored for specific evaluations.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989764718821,"sku":"NP9780787988838","price":56.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787988838.jpg?v=1761785389","url":"https:\/\/k12savings.com\/es\/products\/performance-evaluation-isbn-9780787988838","provider":"K12savings","version":"1.0","type":"link"}