{"product_id":"organizations-dont-tweet-people-do-isbn-9781119950554","title":"Organizations Don't Tweet, People Do","description":"\u003cb\u003ePractical advice for managers on how the Web and social media can help them to do their jobs better\u003c\/b\u003e  \u003cp\u003eToday's managers are faced with an increasing use of the Web and social platforms by their staff, their customers, and their competitors, but most aren't sure quite what to do about it or how it all relates to them. \u003ci\u003eOrganizations Don't Tweet, People Do\u003c\/i\u003e provides managers in all sorts of organizations, from governments to multinationals, with practical advice, insight and inspiration on how the Web and social tools can help them to do their jobs better. From strategy to corporate communication, team building to customer relations, this uniquely people-centric guide to social media in the workplace offers managers, at all levels, valuable insights into the networked world as it applies to their challenges as managers, and it outlines practical things they can do to make social media integral to the tone and tenor of their departments or organizational cultures.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eA long-overdue guide to social media that talks directly to people in the real world in which they work\u003c\/li\u003e \u003cli\u003eGrounded in the author's unparalleled experience consulting on social media, it features eye-opening accounts from some of the world's most successful and powerful organizations\u003c\/li\u003e \u003cli\u003eGives managers at all levels and in every type of organization the context and the confidence to make better decisions about the social web and its impact on them\u003c\/li\u003e \u003c\/ul\u003e  Foreword by Andrew McAfee ix  \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003e1. We All Need to Grow Up 5\u003c\/p\u003e \u003cp\u003e2. Ten Steps to Success with Technology 9\u003c\/p\u003e \u003cp\u003e3. The Ultimate in Democracy 15\u003c\/p\u003e \u003cp\u003e4. Leaving a Trace 21\u003c\/p\u003e \u003cp\u003e5. Evolution on Steroids 27\u003c\/p\u003e \u003cp\u003e6. “Writing Ourselves into Existence” 33\u003c\/p\u003e \u003cp\u003e7. Literacy Re-discovered 39\u003c\/p\u003e \u003cp\u003e8. Mass Illiteracy 45\u003c\/p\u003e \u003cp\u003e9. Stating the Obvious 51\u003c\/p\u003e \u003cp\u003e10. Volume Control on Mob Rule 57\u003c\/p\u003e \u003cp\u003e11. Dealing with a Boss Who Doesn’t “Get It” 63\u003c\/p\u003e \u003cp\u003e12. The More You Give the More You Get 69\u003c\/p\u003e \u003cp\u003e13. “Ooh, That’s Interesting” 73\u003c\/p\u003e \u003cp\u003e14. The Network of Networks 79\u003c\/p\u003e \u003cp\u003e15. Real Leaders Have Followers 85\u003c\/p\u003e \u003cp\u003e16. Real Friends 91\u003c\/p\u003e \u003cp\u003e17. Too Much of a Good Thing 97\u003c\/p\u003e \u003cp\u003e18. Globally Distributed Conversations 103\u003c\/p\u003e \u003cp\u003e19. Conversations Can Only Take Place Between Equals 109\u003c\/p\u003e \u003cp\u003e20. Management by Being Interested 115\u003c\/p\u003e \u003cp\u003e21. Asking the Right Questions 123\u003c\/p\u003e \u003cp\u003e22. The Meaning of True Collaboration 129\u003c\/p\u003e \u003cp\u003e23. War of the Worlds 135\u003c\/p\u003e \u003cp\u003e24. The Inside is Becoming the Outside 141\u003c\/p\u003e \u003cp\u003e25. Your Staff are Your Best Advocates 145\u003c\/p\u003e \u003cp\u003e26. Creatively Messy 151\u003c\/p\u003e \u003cp\u003e27. Innovation and the Forces of Disruption 157\u003c\/p\u003e \u003cp\u003e28. No Such Thing as Conscripts 163\u003c\/p\u003e \u003cp\u003e29. Heading into the Great Unknown 169\u003c\/p\u003e \u003cp\u003e30. Be Strategically Tactical 175\u003c\/p\u003e \u003cp\u003e31. Back to Front ROI 181\u003c\/p\u003e \u003cp\u003e32. The Price of Pomposity 187\u003c\/p\u003e \u003cp\u003e33. Managing the Mess 193\u003c\/p\u003e \u003cp\u003e34. We Need More Rubbish 199\u003c\/p\u003e \u003cp\u003e35. Lines in the Sand 205\u003c\/p\u003e \u003cp\u003e36. Small Pieces Loosely Joined 211\u003c\/p\u003e \u003cp\u003e37. Unleash Your Trojan Mice 217\u003c\/p\u003e \u003cp\u003e38. Don’t Feed the Trolls 223\u003c\/p\u003e \u003cp\u003e39. When the Shit Hits the Fan 229\u003c\/p\u003e \u003cp\u003e40. Crisis Management 235\u003c\/p\u003e \u003cp\u003e41. The Best Way to be Safe is to be Open 241\u003c\/p\u003e \u003cp\u003e42. Radical Transparency 247\u003c\/p\u003e \u003cp\u003e43. The Revolution is Within 253\u003c\/p\u003e \u003cp\u003e44. It’s \u003ci\u003eYour\u003c\/i\u003e Party . . . 257\u003c\/p\u003e \u003cp\u003e45. A Final Word 263\u003c\/p\u003e \u003cp\u003eA Note About Technology 267\u003c\/p\u003e \u003cp\u003eReading List 271\u003c\/p\u003e \u003cp\u003eAbout Euan Semple 273\u003c\/p\u003e \u003cp\u003eIndex 275\u003c\/p\u003e \u003cp\u003e\"I recommend the book to anyone thinking about taking part in social media and to managers who want to know what to do about social media in their department or organisation.\" (Indigoblue.co.uk, 16th April 2012)\u003c\/p\u003e \u003cp\u003e\"There is something in this excellent book for everyone.\" (\u003ci\u003ePeople Management,\u003c\/i\u003e April 2012)\u003c\/p\u003e \u003cp\u003e\"There is plenty of good sense in this book about the democratising potential of these new networks, their resistance to tidy structures, and the way they undermine old command-and-control cultures.\" (\u003ci\u003eManagement Today,\u003c\/i\u003e April 2012)\u003c\/p\u003e \u003cp\u003e\"This uniquely people-centric guide to social media in the workplace offers managers, at all levels, valuable insights into the networked world.\" (\u003ci\u003eFlybe Magazine,\u003c\/i\u003e March 2012)\u003c\/p\u003e \u003cp\u003e\"The book talks through the challenges and ideas of how social media can be used and should be used within an organization.\" (optimumexposure.co.uk, March 2012)\u003c\/p\u003e \u003cp\u003e\"With the social web being used by staff, customers and competitors, this book helps you harness its business potential.\" (\u003ci\u003eDirector,\u003c\/i\u003e March 2012)\u003c\/p\u003e \u003cp\u003e\"... offers managers, at all levels, valuable insights into the networked world.\" (\u003ci\u003eCityJet Magazine,\u003c\/i\u003e March 2012)\u003c\/p\u003e \u003cp\u003e\"You won't find a better, more accessible read about the value and potential of social media anywhere.\" (workessence.co.uk, March 2012)\u003c\/p\u003e \u003cp\u003e\"I highly recommend this book to anyone interested in social media, especially those new to blogging or tweeting.\" (blogspot.co.uk, March 2012)\u003c\/p\u003e \u003cp\u003e\"... there is something in this book for everyone. I'd love to place a copy in the hand of every HR director and CEO in the country. It would be transformational. Trust me, read this. It really is that good.\" (\u003ci\u003ePeople Management,\u003c\/i\u003e March 2012)\u003c\/p\u003e \u003cp\u003e\"So much more than a business book; it is full of excellent advice, easy to assimilate and is relevant to anyone who wants to understand more about social media in the real world.\" (Hotbrandscoolplaces.com, February 2012)\u003c\/p\u003e \u003cp\u003e\"A passionate treatise on what it means to be social in our world of corporate communications.\" (Simply-communicate.com, February 2012)\u003c\/p\u003e  \u003cb\u003eEuan Semple\u003c\/b\u003e is one of the few people in the world who can turn the complex world of the social web into something we can understand. And , at the same time, learn how to get the most from it.  \u003cp\u003eTen years ago, while working in a senior position at the BBC, Euan was one of the first to introduce what have since become known as social media tools into a large, successful organisation. He has subsequently had five years of unparalleled experience working with organisation such as Nokia, The World Bank and NATO.\u003c\/p\u003e \u003cp\u003eHe is a one-man digital upgrade option for us all to download.\u003c\/p\u003e \u003cp\u003eThis world is changing fast, but he makes sense of it because he understands that the core basics remain the same: community, learning, and interaction. he is a maser story-teller who offers a host of practical tales about how this new world can work for real people in the real world.\u003c\/p\u003e  Everyone knows that the impact of the web in the workplace is increasing. maybe you \"get it\" already, maybe you're still working it out.  \u003cp\u003eThe truly wonderful thing about the social web , social business, Enterprise 2.0, or whatever you want to call it, is that it makes two important things better at once: it improves business outcomes, and it improves the working lives of everyone in business. How? It gives everyone a voice, and a  chance to manifest what Nelson Mandela calls your 'spark of genius'.\u003c\/p\u003e \u003cp\u003eThis collection of ideas is designed to make the web more understandable and useful in the world of work. You can read it start to finish, or you can read the chapters individually. Browse the index and dip into topics that catch your eye. Each chapter is just the right length for a visit to the restroom...perfect for conveying the essence of an aspect of the web at work. Designed to whet your appetite to get involved, or to help you understand what other people are going on about.\u003c\/p\u003e \u003cp\u003eThose who are successful at deploying social tools in business tend to be good at enticing people into using them too. This book does the same. It is like a commonplace book of ideas, trinkets, or nuggets to draw you in. Ideas to make you feel more capable. It will help you understand the potential of the web at work. gain traction, and engage others in the changes you are trying to bring about.\u003c\/p\u003e \u003cp\u003eEuan is always happy to challenge you - friend or not. If you leave a conversation with him thinking \"nah nothing learnt\" then you were not listening.\" - \u003cb\u003eMark Moran Head of Business Continuity, BBC\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"A thoughtful, intelligent book for managers and executives.\" - \u003cb\u003eMike Barlow Co-author, The Executive's Guide to Enterprise Social Media Strategy and Partnering with the CIO\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Euans voice is distinctive among the general babble about social media and web 2.0. It cuts through the confusion, making practical suggestions that can be acted on quickly, but also, drawing you into a bigger and more important conversation about why all this matters. And it does.\" - \u003cb\u003eDr. Matthew Shaw Curator, US Collections, The British Library\u003c\/b\u003e\u003c\/p\u003e  \"Euan has not only been there and done it, he has also thought profoundly about it. Highly recommended.\" - \u003cb\u003eDave Snowden Chief Scientific Officer, Cognitive Edge\u003c\/b\u003e  \u003cp\u003e\"Euan is one of the first, best and brightest minds on board the cluetrain. What's more, he gives as many clues as he gets. I don't know anybody with more clarity or foresight about what's Going On in the networked world.\" - \u003cb\u003eDoc Searls Author of The Cluetrain Manifesto\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Euan has a knack for brining clarity and cohesion to the disparate elements of what we broadly term social collaboration. He is a pioneer.\" - \u003cb\u003eStephen Collesano Ph.D. - Senior Vice President, Global Research, ACE Group\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Euan Semple is the most pioneering, visionary thinker of our times and probably the very best at explaining the web in ways we can all understand. This refreshing book makes his thoughts and insights available to all. An inspiring, must-reader for anyone serious about doing business in today's world.\" - \u003cb\u003eNick Crawford Social Business Strategist, Bupa\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"If you want to understand the forces that have the potential to transform businesses, and the way we all work - read this book.\" - \u003cb\u003eMatthew Hanwell HR Director, Communities and Social Media, Nokia\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"One of the best minds in the world just to be around Highly recommended.\" - \u003cb\u003eThomas Power Founder and CEO, Ecademy\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"In this easy-to-read yet insightful book, Euan invites readers to have a dance with him, to learn, practice and submerge ourselves in the steps to make 2.0 work.\" - \u003cb\u003eDr. Bonnie Cheuk Director, Global Head of Knowledge \u0026amp; Collaboration Citi\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989736866021,"sku":"NP9781119950554","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119950554.jpg?v=1761785305","url":"https:\/\/k12savings.com\/es\/products\/organizations-dont-tweet-people-do-isbn-9781119950554","provider":"K12savings","version":"1.0","type":"link"}