{"product_id":"organizational-behaviour-in-hotels-and-restaurants-isbn-9780471986508","title":"Organizational Behaviour in Hotels and Restaurants","description":"The hospitality sector is one of the largest growing industries in the world. This is reflected in the growing number of academic courses available on the subject. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work.\u003cbr\u003e \u003cbr\u003e Yvonne Guerrier has compiled a state-of-the-art textbook which considers the core elements of organizational behaviour in the hospitality industry with an international perspective. By its very nature, hospitality management is becoming an international topic and as such needs to be studied in this context. The book draws on the available case studies and experiences from around the world in order to develop an understanding of working and living with people from different cultures.\u003cbr\u003e \u003cbr\u003e Organizational Behaviour in Hotels and Restaurants will enable you to find the answers to such questions as:\u003cbr\u003e \"Why is it a pleasure to work in some organizations and torture to work in others?\u003cbr\u003e \"Why is it sometimes difficult to motivate people to work hard?\"\u003cbr\u003e \"How can one person persuade people to work together as a team?\"\u003cbr\u003e What is the best way of designing an organization structure?\"\u003cbr\u003e \"How can I persuade my boss to listen to my ideas?\"\u003cbr\u003e \u003cbr\u003e Students studying hospitality management, hotel management or hotel and catering management at degree level will find this book an invaluable guide to the subject. Students studying for degrees in tourism management, leisure management and retail management will also find much in this book which is of relevance and interest to them.Eine wissenschaftliche Studie über Organisationsprozesse in der Gastronomie auf der Basis von sozialwissenschaftlichen Methoden und Ansätzen. Ziel ist es, das Zusammenspiel der beiden grundlegenden Elemente der Gastronomie - Menschen und ihre Umgebung - besser zu verstehen und dadurch Arbeitsabläufe effektiver zu machen. Ein systematisch aufgebautes Lehrbuch, das Studenten mit den Kernbegriffen organisatorischer Abläufe vertraut macht und aktuelle Modelle und Ideen darstellt, die speziell auf die Gastronomiebranche zugeschnitten sind. Die vielen Beispiele, Zusammenfassungen und Frage-Antwort-Komplexe am Kapitelende sowie die internationale Ausrichtung machen dieses Buch zu einem idealen Studienbegleiter. (05\/99)\u003cbr\u003e \u003cbr\u003e Ways of Seeing Organizations.\u003cbr\u003e \u003cbr\u003e Ways of Seeing Hospitality Organizations.\u003cbr\u003e \u003cbr\u003e The Many Faces of Culture.\u003cbr\u003e \u003cbr\u003e Motivation, Job Performance and Job Satisfaction.\u003cbr\u003e \u003cbr\u003e Groups and Leading Groups.\u003cbr\u003e \u003cbr\u003e Designing Jobs and Organizational Structures.\u003cbr\u003e \u003cbr\u003e Managers and Their Roles.\u003cbr\u003e \u003cbr\u003e Serving Customers.\u003cbr\u003e \u003cbr\u003e The Wider Environment.\u003cbr\u003e \u003cbr\u003e Into the Future.\u003cbr\u003e \u003cbr\u003e Bibliography.\u003cbr\u003e \u003cbr\u003e Index.  \u003cp\u003e\"... she certainly delivers... written in a readily accessible and... interesting style...this book should certainly contribute to the education of hospitality students for a significant period into the future.\" (\u003cem\u003eInternational Journal of Tourism Research,\u003c\/em\u003e May 2001)  Yvonne Guerrier, Professor of Hotel Management, South Bank University, London, UK The hospitality sector is one of the largest growing industries in the world. This is reflected in the growing number of academic courses available on the subject. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work.\u003cbr\u003e \u003cbr\u003e Yvonne Guerrier has compiled a state-of-the-art textbook which considers the core elements of organizational behaviour in the hospitality industry with an international perspective. By its very nature, hospitality management is becoming an international topic and as such needs to be studied in this context. The book draws on the available case studies and experiences from around the world in order to develop an understanding of working and living with people from different cultures.\u003cbr\u003e \u003cbr\u003e Organizational Behaviour in Hotels and Restaurants will enable you to find the answers to such questions as:\u003cbr\u003e \"Why is it a pleasure to work in some organizations and torture to work in others?\u003cbr\u003e \"Why is it sometimes difficult to motivate people to work hard?\"\u003cbr\u003e \"How can one person persuade people to work together as a team?\"\u003cbr\u003e What is the best way of designing an organization structure?\"\u003cbr\u003e \"How can I persuade my boss to listen to my ideas?\"\u003cbr\u003e \u003cbr\u003e Students studying hospitality management, hotel management or hotel and catering management at degree level will find this book an invaluable guide to the subject. Students studying for degrees in tourism management, leisure management and retail management will also find much in this book which is of relevance and interest to them.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989735981285,"sku":"NP9780471986508","price":74.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471986508.jpg?v=1761785302","url":"https:\/\/k12savings.com\/es\/products\/organizational-behaviour-in-hotels-and-restaurants-isbn-9780471986508","provider":"K12savings","version":"1.0","type":"link"}