{"product_id":"organizational-behavior-isbn-9781119702856","title":"Organizational Behavior","description":"\u003cp\u003e\u003ci\u003eOrganizational Behavior: For a Better Tomorrow, 2nd Edition\u003c\/i\u003e is a unique, blended approach to the subject, combining traditional core competencies with contemporary research and innovative practices. The textbook’s distinctive dual presentation integrates “conventional” and “sustainable” organizational behavior (OB) to help students understand how creativity, collaboration, and ethical decision-making can positively impact people, organizations, and entire communities. \u003c\/p\u003e \u003cp\u003eThis fully-updated second edition provides a balanced, real-world approach that strengthens critical thinking skills, enables students to explore the rationale for sustainable OB practices, and illustrates and how values and ethics influence business decisions in the real world. Rather than focusing only on the short-term, bottom-line approach of traditional OB, the text discusses a comprehensive range of topics, from current trends in popular media and scholarly literature, to addressing the current and long-term needs and goals of organizational stakeholders.\u003c\/p\u003e \u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Putting People First 2\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE:: In Business to Serve 4\u003c\/p\u003e \u003cp\u003eWhy Study Organizational Behavior? 5\u003c\/p\u003e \u003cp\u003eWhat Is Effective Organizational Behavior: Two Approaches 6\u003c\/p\u003e \u003cp\u003eMy OB: Does Money Buy Happiness? 7\u003c\/p\u003e \u003cp\u003eDescription of Two Approaches 7\u003c\/p\u003e \u003cp\u003eMy OB: The Bottom Line(S) about Effectiveness 8\u003c\/p\u003e \u003cp\u003eImplications of Two Approaches 9\u003c\/p\u003e \u003cp\u003eOB in Action: The Importance of Critical Thinking 10\u003c\/p\u003e \u003cp\u003eOrganizational Behavior and Management 10\u003c\/p\u003e \u003cp\u003eOB in Action: From Fired to Hired 11\u003c\/p\u003e \u003cp\u003ePlanning 11\u003c\/p\u003e \u003cp\u003eOrganizing 12\u003c\/p\u003e \u003cp\u003eLeading 12\u003c\/p\u003e \u003cp\u003eControlling 12\u003c\/p\u003e \u003cp\u003eWhat You Will Explore in This Book 12\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Surfing Their Way to Sustainability 14\u003c\/p\u003e \u003cp\u003eSummary 15\u003c\/p\u003e \u003cp\u003eKey Terms 15\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 15\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 15\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Are You Ready for This Adventure in Learning? 15\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your View of Effective Leadership? 16\u003c\/p\u003e \u003cp\u003eEthics Scenario 17\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Is It the People or the Place? 17\u003c\/p\u003e \u003cp\u003eApplication Journal 17\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 exploring the Landscape of oB 20\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Seeds of Community 22\u003c\/p\u003e \u003cp\u003eA Brief History of OB 23\u003c\/p\u003e \u003cp\u003eThe Scientific Management Era (1910–1930) 24\u003c\/p\u003e \u003cp\u003eThe Human Relations Era (1930–1950) 25\u003c\/p\u003e \u003cp\u003eThe Systems Era (1950–1970) 25\u003c\/p\u003e \u003cp\u003eThe Beliefs Era (1970–1990) 26\u003c\/p\u003e \u003cp\u003eThe Sustainability Era (1990–present) 27\u003c\/p\u003e \u003cp\u003eOB as a Science 28\u003c\/p\u003e \u003cp\u003eOB in Action: Hungry for Evidence 29\u003c\/p\u003e \u003cp\u003eStakeholder Relationships 30\u003c\/p\u003e \u003cp\u003eOB in Action: Communities of Stakeholders 32\u003c\/p\u003e \u003cp\u003eGlobal Environment 34\u003c\/p\u003e \u003cp\u003eCLOSING CASE: The Bittersweet Story of Chocolate 39\u003c\/p\u003e \u003cp\u003eSummary 40\u003c\/p\u003e \u003cp\u003eKey Terms 40\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 41\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 41\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Are Your Views on the Natural Environment? 41\u003c\/p\u003e \u003cp\u003eEthics Scenario 42\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Cultural Comparisons 42\u003c\/p\u003e \u003cp\u003eDiscussion Starter: A Case of Unusual Collaboration 42\u003c\/p\u003e \u003cp\u003eApplication Journal 43\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Understanding Individual Attributes 46\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: From Failure to Fab Finances 48\u003c\/p\u003e \u003cp\u003eDiversity and Surface Characteristics 49\u003c\/p\u003e \u003cp\u003eMy OB: Do Generational Differences Make a Difference? 52\u003c\/p\u003e \u003cp\u003eAbilities and Personality 52\u003c\/p\u003e \u003cp\u003eAbilities 52\u003c\/p\u003e \u003cp\u003ePersonality 53\u003c\/p\u003e \u003cp\u003eOB in Action: Thinking about Cognitive Testing 53\u003c\/p\u003e \u003cp\u003eCore Self-Evaluations 56\u003c\/p\u003e \u003cp\u003eMy OB: Humility and Grit All in One Package 57\u003c\/p\u003e \u003cp\u003eBeliefs and Values 58\u003c\/p\u003e \u003cp\u003eBeliefs 58\u003c\/p\u003e \u003cp\u003eValues 59\u003c\/p\u003e \u003cp\u003eOB in Action: Values as the Basis for Political Opinions and Action 61\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Life in the Fast Lane—Elon Musk 62\u003c\/p\u003e \u003cp\u003eSummary 63\u003c\/p\u003e \u003cp\u003eKey Terms 63\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 63\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 64\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your Myers–Briggs Type? 64\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Are Your Values? 65\u003c\/p\u003e \u003cp\u003eEthics Scenario 66\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Personalities on YouTube.com 66\u003c\/p\u003e \u003cp\u003eApplication Journal 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Considering Individual States 70\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Jack Dorsey: Billionaire Bad Boy or Bad Boss? 72\u003c\/p\u003e \u003cp\u003eEthics 73\u003c\/p\u003e \u003cp\u003eIndividual Characteristics Affecting Ethical Behavior 74\u003c\/p\u003e \u003cp\u003eOB in Action: Business Ethics and Personal Standards of Honesty 77\u003c\/p\u003e \u003cp\u003eOrganizational Characteristics Affecting Ethical Behavior 77\u003c\/p\u003e \u003cp\u003eOB in Action: Ethical Breakdowns in Surprising Places 79\u003c\/p\u003e \u003cp\u003eAttitudes and Commitments 80\u003c\/p\u003e \u003cp\u003eAttitudes 80\u003c\/p\u003e \u003cp\u003eMy OB: What Makes a Job Satisfying? 81\u003c\/p\u003e \u003cp\u003eCommitments 82\u003c\/p\u003e \u003cp\u003ePerceptions 83\u003c\/p\u003e \u003cp\u003eOB in Action: Deceptive First Impressions 86\u003c\/p\u003e \u003cp\u003eEmotions 86\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Finding Character in Second Chances 88\u003c\/p\u003e \u003cp\u003eSummary 89\u003c\/p\u003e \u003cp\u003eKey Terms 89\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 89\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 90\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your Emotional intelligence? 90\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: How Do You Act When No One Is Looking? 91\u003c\/p\u003e \u003cp\u003eEthics Scenario 91\u003c\/p\u003e \u003cp\u003eDiscussion Starter: YouTubing Ethical Challenges 91\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Reflections from a U.S. Woman Working in a Filipino Garment Factory 92\u003c\/p\u003e \u003cp\u003eApplication Journal 92\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Motivating Individuals 96\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Brewing Motivation at Starbucks 98\u003c\/p\u003e \u003cp\u003eMy OB: What Does It Take to Motivate You? 99\u003c\/p\u003e \u003cp\u003eInnate Needs 100\u003c\/p\u003e \u003cp\u003eDesire for Achievement 103\u003c\/p\u003e \u003cp\u003eGoal-Setting Theory 103\u003c\/p\u003e \u003cp\u003eOB in Action: Olympic-Sized Aspirations 104\u003c\/p\u003e \u003cp\u003eOB in Action: OK Boomer: What I Value Has Changed 107\u003c\/p\u003e \u003cp\u003eExpectancy Theory 107\u003c\/p\u003e \u003cp\u003eMy OB: Is Your Motivation Intrinsic or Extrinsic? 109\u003c\/p\u003e \u003cp\u003eDesire for Fairness 110\u003c\/p\u003e \u003cp\u003eDesire for Affiliation 112\u003c\/p\u003e \u003cp\u003eDesire for Power 113\u003c\/p\u003e \u003cp\u003eCLOSING CASE: JANCOA: Managing Dreams 115\u003c\/p\u003e \u003cp\u003eSummary 116\u003c\/p\u003e \u003cp\u003eKey Terms 116\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 116\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 117\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your Approach to Motivation? 117\u003c\/p\u003e \u003cp\u003eEthics Scenario 117\u003c\/p\u003e \u003cp\u003eDiscussion Starter: SMART2 Goals Activity 118\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Desire for Achievement Activity 118\u003c\/p\u003e \u003cp\u003eApplication Journal 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Making Decisions 122\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Decision Making in High-Risk Situations: The Boeing 737 Max 124\u003c\/p\u003e \u003cp\u003eStep 1: Identify the Need for a Decision 125\u003c\/p\u003e \u003cp\u003eMy OB: Neuroscience and Decision Making 126\u003c\/p\u003e \u003cp\u003eStep 2: Develop Alternative Responses 127\u003c\/p\u003e \u003cp\u003eStep 3: Choose the Appropriate Alternative 129\u003c\/p\u003e \u003cp\u003eGoal Consensus 129\u003c\/p\u003e \u003cp\u003eAvailable Knowledge 130\u003c\/p\u003e \u003cp\u003eMy OB: Networks That Promote Sustainable OB\u003c\/p\u003e \u003cp\u003eDecision Making 133\u003c\/p\u003e \u003cp\u003eOB in Action: How Do Managers Actually Make Ethical Decisions? 134\u003c\/p\u003e \u003cp\u003eStep 4: Implement the Choice 135\u003c\/p\u003e \u003cp\u003eOB in Action: Culture and the Decision-Making Process 137\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Deciding How to Make Dough 139\u003c\/p\u003e \u003cp\u003eSummary 140\u003c\/p\u003e \u003cp\u003eKey Terms 140\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 140\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 140\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: How Courageous Are You in Decisions? 140\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your Cognitive Style in Making Decisions? 141\u003c\/p\u003e \u003cp\u003eEthics Scenario 142\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Recalling a Classic Decision 142\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Factors That Influence the Quality of Decision Making 143\u003c\/p\u003e \u003cp\u003eApplication Journal 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Leading Self 146\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Courage to Break the Silence 148\u003c\/p\u003e \u003cp\u003eKnowing Self 150\u003c\/p\u003e \u003cp\u003eMy OB: Has Your Image Been Fixed-Up? 153\u003c\/p\u003e \u003cp\u003eOB in Action: Self-Regulation in the CEO Suite 154\u003c\/p\u003e \u003cp\u003eLiving Intentionally 154\u003c\/p\u003e \u003cp\u003eManaging Stress and Roles 157\u003c\/p\u003e \u003cp\u003eWorkplace Stress 157\u003c\/p\u003e \u003cp\u003eRole Conflict 157\u003c\/p\u003e \u003cp\u003eOB in Action: More Stressed as a Leader or Follower? 158\u003c\/p\u003e \u003cp\u003eDealing with Stress 159\u003c\/p\u003e \u003cp\u003eOB in Action: Give Me a Break 161\u003c\/p\u003e \u003cp\u003eActing Creatively 161\u003c\/p\u003e \u003cp\u003eThe Creative Process 161\u003c\/p\u003e \u003cp\u003eCharacteristics of Creative Individuals 162\u003c\/p\u003e \u003cp\u003eImproving Creativity in Organizations 162\u003c\/p\u003e \u003cp\u003eCLOSING CASE: A Pioneer in Leading Self 164\u003c\/p\u003e \u003cp\u003eSummary 165\u003c\/p\u003e \u003cp\u003eKey Terms 165\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 165\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 165\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Are Your Self-Leadership Behaviors? 165\u003c\/p\u003e \u003cp\u003eEthics Scenario 166\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Debate: To Be or Not to Be Responsible 166\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Authentic Leadership 167\u003c\/p\u003e \u003cp\u003eApplication Journal 167\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Understanding Relationships 170\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: The Sun Sets on DC Solar 172\u003c\/p\u003e \u003cp\u003ePolitics and Self-Interest 173\u003c\/p\u003e \u003cp\u003eMy OB: Politics at Your University? 174\u003c\/p\u003e \u003cp\u003eTrust 175\u003c\/p\u003e \u003cp\u003eOB in Action: Community Trust at Lululemon 177\u003c\/p\u003e \u003cp\u003eMy OB: Fair or Foul 180\u003c\/p\u003e \u003cp\u003eFairness 181\u003c\/p\u003e \u003cp\u003eNegotiation 182\u003c\/p\u003e \u003cp\u003eInfluence Tactics 182\u003c\/p\u003e \u003cp\u003eApproaches to Negotiation 183\u003c\/p\u003e \u003cp\u003eMy OB: Are You Open to Difficult Conversations? 187\u003c\/p\u003e \u003cp\u003eConflict Styles 188\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Transformational Relationships at Tata 190\u003c\/p\u003e \u003cp\u003eSummary 191\u003c\/p\u003e \u003cp\u003eKey Terms 191\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 191\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 192\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: How Do You React to People Who Act or Think Differently? 192\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Is Your Style in Dealing with Conflict? 192\u003c\/p\u003e \u003cp\u003eEthics Scenario 193\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Trust Bank Activity 194\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Norton Manufacturing 194\u003c\/p\u003e \u003cp\u003eApplication Journal 195\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Leading Others 198\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Creating a Culture of Joy 200\u003c\/p\u003e \u003cp\u003eLeadership Traits 202\u003c\/p\u003e \u003cp\u003eOB in Action: Charisma or Courage 203\u003c\/p\u003e \u003cp\u003eMy OB: All for One or One for All? 203\u003c\/p\u003e \u003cp\u003eLeadership Behavior 205\u003c\/p\u003e \u003cp\u003eDimensions of Leadership Behavior 205\u003c\/p\u003e \u003cp\u003eThe Leadership Grid 206\u003c\/p\u003e \u003cp\u003eMy OB: Gender and Leadership—Does One Size Fit All? 206\u003c\/p\u003e \u003cp\u003eServant Leadership 208\u003c\/p\u003e \u003cp\u003eContingency Theories 209\u003c\/p\u003e \u003cp\u003eFiedler’s Contingency Theory 209\u003c\/p\u003e \u003cp\u003eHouse’s Path–Goal Theory 210\u003c\/p\u003e \u003cp\u003eLeader–Member Exchange 211\u003c\/p\u003e \u003cp\u003eIntegrative Models 211\u003c\/p\u003e \u003cp\u003eSituational Leadership Models 211\u003c\/p\u003e \u003cp\u003eIntegrated Conventional Leadership Model 213\u003c\/p\u003e \u003cp\u003eIntegrated Sustainable Leadership Model 214\u003c\/p\u003e \u003cp\u003eOB in Action: Serving up a Different Kind of Leadership 218\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Sustainable Leadership at Work in the Philippines 219\u003c\/p\u003e \u003cp\u003eSummary 220\u003c\/p\u003e \u003cp\u003eKey Terms 220\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 220\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 221\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Type of Leader Are You? 221\u003c\/p\u003e \u003cp\u003eEthics Scenario 222\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Leading for Peace 222\u003c\/p\u003e \u003cp\u003eDiscussion Starter: What Are the Characteristics of an Outstanding Leader? 223\u003c\/p\u003e \u003cp\u003eApplication Journal 223\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Leading Groups and Teams 226\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Teamwork at Gore 228\u003c\/p\u003e \u003cp\u003eGroups and Teams 229\u003c\/p\u003e \u003cp\u003eForming 232\u003c\/p\u003e \u003cp\u003eMy OB: What Makes an Effective Student Team? 234\u003c\/p\u003e \u003cp\u003eStorming 235\u003c\/p\u003e \u003cp\u003eOB in Action: Groupthink 238\u003c\/p\u003e \u003cp\u003eNorming 238\u003c\/p\u003e \u003cp\u003eMy OB: Stimulating Information Sharing 240\u003c\/p\u003e \u003cp\u003ePerforming 241\u003c\/p\u003e \u003cp\u003eOB in Action: Creating and Celebrating High Performance Teams Is Their Pleasure at Chick-fil-A. 243\u003c\/p\u003e \u003cp\u003eCLOSING CASE: LEGO Mindstorms 244\u003c\/p\u003e \u003cp\u003eSummary 245\u003c\/p\u003e \u003cp\u003eKey Terms 245\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 246\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 246\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: How Do You Lead teams? 246\u003c\/p\u003e \u003cp\u003eEthics Scenario 247\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Wilderness Survival 247\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Avoiding Team Dysfunctions 248\u003c\/p\u003e \u003cp\u003eApplication Journal 249\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Communicating with Purpose 252\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: People Respect Hershey 254\u003c\/p\u003e \u003cp\u003eStep 1: Identify Your Message 256\u003c\/p\u003e \u003cp\u003eStep 2: Encode and Transmit the Message 258\u003c\/p\u003e \u003cp\u003eIdentify and Overcome Communication Barriers 258\u003c\/p\u003e \u003cp\u003eOB in Action: Your Seat at the Table Sends a Message 259\u003c\/p\u003e \u003cp\u003eMy OB: Communicating across Cultures 260\u003c\/p\u003e \u003cp\u003eChoose Communication Media and Channels 261\u003c\/p\u003e \u003cp\u003eMy OB: Impersonally Delivering What Is Personal 262\u003c\/p\u003e \u003cp\u003eMy OB: Trouble for Organizations When Members Text and Tweet? 264\u003c\/p\u003e \u003cp\u003eStep 3: Receive and Decode the Message 265\u003c\/p\u003e \u003cp\u003eStep 4: Confirm the Message with Feedback 267\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Lessons in Teaching Abroad 269\u003c\/p\u003e \u003cp\u003eSummary 270\u003c\/p\u003e \u003cp\u003eKey Terms 270\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 270\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 271\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Where Are You along the Conventional–Sustainable Continuum? 271\u003c\/p\u003e \u003cp\u003eEthics Scenario 271\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Communicating Your Interests and Active Listening 272\u003c\/p\u003e \u003cp\u003eDiscussion Starter: The Empty Seat 272\u003c\/p\u003e \u003cp\u003eApplication Journal 272\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Understanding Organizational Culture and Structure 276\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Ultimate Software: The Ultimate Place to Work 278\u003c\/p\u003e \u003cp\u003eBasic Assumptions of Organizational Culture 280\u003c\/p\u003e \u003cp\u003eMy OB: What Is the Culture of Your Class? 281\u003c\/p\u003e \u003cp\u003eKey Values That Shape Organizational Culture 281\u003c\/p\u003e \u003cp\u003eThe Competing Values Framework 282\u003c\/p\u003e \u003cp\u003eOB in Action: HubSpot’s Culture Code 283\u003c\/p\u003e \u003cp\u003eArtifacts of Organizational Culture 283\u003c\/p\u003e \u003cp\u003eFundamentals of Organizational Structure 284\u003c\/p\u003e \u003cp\u003eOB in Action: Will a Spoonful of Efficiency Change the Culture of Starbucks? 287\u003c\/p\u003e \u003cp\u003eMy OB: Pros and Cons of the Sharing Economy: Airbnb and Uber 295\u003c\/p\u003e \u003cp\u003eCLOSING CASE: New Ways of Organizing for New Needs 297\u003c\/p\u003e \u003cp\u003eSummary 298\u003c\/p\u003e \u003cp\u003eKey Terms 298\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 298\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 299\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Where Are You along the Conventional–Sustainable Continuum? 299\u003c\/p\u003e \u003cp\u003eEthics Scenario 299\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Organizational Assessment 300\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Chief Sustainability Officers 300\u003c\/p\u003e \u003cp\u003eApplication Journal 300\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Developing Organizational Culture and Structures 304\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Managing a Smile Factory 306\u003c\/p\u003e \u003cp\u003eCreating an Organizational Culture 307\u003c\/p\u003e \u003cp\u003eOB in Action: When Misfit Is the Right Fit 309\u003c\/p\u003e \u003cp\u003ePrioritizing a Form of Organizational Culture 310\u003c\/p\u003e \u003cp\u003eClan Organizational Culture 310\u003c\/p\u003e \u003cp\u003eHierarchy Organizational Culture 311\u003c\/p\u003e \u003cp\u003eAdhocracy Organizational Culture 312\u003c\/p\u003e \u003cp\u003eMarket Organizational Culture 312\u003c\/p\u003e \u003cp\u003eMy OB: Culture at Your Workplace 313\u003c\/p\u003e \u003cp\u003eAligning Organizational Culture with Structure, Technology, and Strategy 314\u003c\/p\u003e \u003cp\u003eOrganizational Structure 314\u003c\/p\u003e \u003cp\u003eOB in Action: Organizational Structure in the Global Marketplace 317\u003c\/p\u003e \u003cp\u003eTechnology 317\u003c\/p\u003e \u003cp\u003eStrategy 318\u003c\/p\u003e \u003cp\u003eOB in Action: Mission-Driven Organizations 320\u003c\/p\u003e \u003cp\u003eCombining the Pieces to Make Four Organizational Types 320\u003c\/p\u003e \u003cp\u003eThe Simple Type 321\u003c\/p\u003e \u003cp\u003eThe Defender Type 322\u003c\/p\u003e \u003cp\u003eOB in Action: Culture at Lincoln Electric Has Far-Reaching Benefits 322\u003c\/p\u003e \u003cp\u003eThe Prospector Type 323\u003c\/p\u003e \u003cp\u003eThe Analyzer Type 323\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Food for Thought about Zero Waste 324\u003c\/p\u003e \u003cp\u003eSummary 325\u003c\/p\u003e \u003cp\u003eKey Terms 326\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 326\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 326\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Where Are You along\u003c\/p\u003e \u003cp\u003ethe Conventional–Sustainable Continuum? 326\u003c\/p\u003e \u003cp\u003eEthics Scenario 327\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Introducing Sustainable Culture and Structures in the Classroom 327\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Design for a Soup Kitchen 327\u003c\/p\u003e \u003cp\u003eApplication Journal 328\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Motivating with Systems 332\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: High-Tech Loyalty at SAS Institute 334\u003c\/p\u003e \u003cp\u003eJob Design 336\u003c\/p\u003e \u003cp\u003eMy OB: Was Your Big Mac a Big Mistake? 338\u003c\/p\u003e \u003cp\u003ePerformance Management 339\u003c\/p\u003e \u003cp\u003eOB in Action: Are Awards Stupid? 340\u003c\/p\u003e \u003cp\u003ePerformance Appraisal 340\u003c\/p\u003e \u003cp\u003eCompensation 343\u003c\/p\u003e \u003cp\u003eMy OB: Is Rank-and-Yank an Effective Motivational Method? 343\u003c\/p\u003e \u003cp\u003eTraining and Development 346\u003c\/p\u003e \u003cp\u003eTraining 346\u003c\/p\u003e \u003cp\u003eCareer Development 347\u003c\/p\u003e \u003cp\u003eMission and Vision 348\u003c\/p\u003e \u003cp\u003eOB in Action: From Garage to the Globe, Google’s Mission Perseveres 351\u003c\/p\u003e \u003cp\u003eCLOSING CASE: People, the Planet, and Profits at Herman Miller 352\u003c\/p\u003e \u003cp\u003eSummary 353\u003c\/p\u003e \u003cp\u003eKey Terms 353\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 354\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 354\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Diagnosing Your Job 354\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Personal Career SWOT Analysis 356\u003c\/p\u003e \u003cp\u003eEthics Scenario 356\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Top of Mind 356\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Advertising a Mission (group activity) 357\u003c\/p\u003e \u003cp\u003eApplication Journal 357\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Leading Organizational Change 360\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: Change or Else 362\u003c\/p\u003e \u003cp\u003eStep 1: Recognize Need 365\u003c\/p\u003e \u003cp\u003eOB in Action: Diverging Thoughts at Harvard 366\u003c\/p\u003e \u003cp\u003eStep 2: Unfreeze 367\u003c\/p\u003e \u003cp\u003eOB in Action: Managing the Morning After the Merger 369\u003c\/p\u003e \u003cp\u003eStep 3: Change 370\u003c\/p\u003e \u003cp\u003eMy OB: How Does Change Make You Feel? 371\u003c\/p\u003e \u003cp\u003eMembers’ Confidence in Organizational Leaders 372\u003c\/p\u003e \u003cp\u003eMembers’ Confidence in Their Own Ability 373\u003c\/p\u003e \u003cp\u003eMembers’ Attitudes toward the Change 374\u003c\/p\u003e \u003cp\u003eOB in Action: Change in the Family at Edgerton Gear 375\u003c\/p\u003e \u003cp\u003eStep 4: Refreeze 375\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Ethical Outage at PG\u0026amp;E 377\u003c\/p\u003e \u003cp\u003eSummary 378\u003c\/p\u003e \u003cp\u003eKey Terms 378\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 378\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 379\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: How Do You Cope with Change? 379\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: Where Are You along the Conventional–Sustainable Continuum? 380\u003c\/p\u003e \u003cp\u003eEthics Scenario 380\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Balls of Fun 380\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Engineering Change in Bangladesh 381\u003c\/p\u003e \u003cp\u003eApplication Journal 381\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Creating Organizations 384\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOPENING CASE: A Profitable Business Rises from the Trash 386\u003c\/p\u003e \u003cp\u003eIdentify Opportunity 389\u003c\/p\u003e \u003cp\u003eTake Initiative 390\u003c\/p\u003e \u003cp\u003eMy OB: When a Hobby Becomes a New Venture 392\u003c\/p\u003e \u003cp\u003eOB in Action: From Failure to Famous 394\u003c\/p\u003e \u003cp\u003eDevelop Plans 394\u003c\/p\u003e \u003cp\u003eOB in Action: Recipe for Success 397\u003c\/p\u003e \u003cp\u003eMobilize Resources 399\u003c\/p\u003e \u003cp\u003eOB in Action: Are the Waters Safe for Entrepreneurs? 399\u003c\/p\u003e \u003cp\u003eCLOSING CASE: Beauty in Entrepreneurship 402\u003c\/p\u003e \u003cp\u003eSummary 403\u003c\/p\u003e \u003cp\u003eKey Terms 403\u003c\/p\u003e \u003cp\u003eQuestions for Reflection and Discussion 403\u003c\/p\u003e \u003cp\u003eOB ACTIVITIES 404\u003c\/p\u003e \u003cp\u003eSelf-Assessment Exercise: What Kind of Entrepreneur Might You Be? 404\u003c\/p\u003e \u003cp\u003eEthics Scenario 404\u003c\/p\u003e \u003cp\u003eDiscussion Starter: Intrapreneurship in Academia 405\u003c\/p\u003e \u003cp\u003eDiscussion Starter: U2 Can Be a Social Entrepreneur 405\u003c\/p\u003e \u003cp\u003eApplication Journal 405\u003c\/p\u003e \u003cp\u003eGlossary G-1\u003c\/p\u003e \u003cp\u003eEndnotes E-1\u003c\/p\u003e \u003cp\u003eName Index I-1\u003c\/p\u003e \u003cp\u003eOrganization Index I-6\u003c\/p\u003e \u003cp\u003eSubject Index I-11\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr. Mitchell Neubert\u003c\/b\u003e\u003cbr\u003eDr. Neubert's interest in organizations was initially stirred by observing the ups and downs of a parent in a small family business. He completed his bachelor of science in business degree at the University of Minnesota, and, after his own experiences with a regional bank, a global manufacturing company, and a nonprofit organization, earned his Ph.D. in Business Administration at the University of Iowa, with emphases on human resources management and organizational behavior.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr. Bruno Dyck\u003c\/b\u003e\u003cbr\u003eGrowing up the son of an immigrant entrepreneur, Dr. Dyck has always been interested in how organizations are managed and how they can help to make the world a better place. He studied management as an undergraduate student in Manitoba and Virginia, and earned a Ph.D. in business from the University of Alberta in 1991. As an organizational theorist, Dr. Dyck has focused his research on social and ecological thought, organizational learning and change, sustainable development and on how people’s beliefs and values influence what they do.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989735751909,"sku":"NP9781119702856","price":107.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119702856.jpg?v=1761785301","url":"https:\/\/k12savings.com\/es\/products\/organizational-behavior-isbn-9781119702856","provider":"K12savings","version":"1.0","type":"link"}