{"product_id":"organization-development-isbn-9780787984267","title":"Organization Development","description":"This is the third book in the Jossey-Bass Reader series, \u003ci\u003eOrganization Development: A Jossey-Bass Reader\u003c\/i\u003e. This collection will introduce the key thinkers and contributors in organization development including Ed Lawler, Peter Senge, Chris Argyris, Richard Hackman, Jay Galbraith, Cooperrider, Rosabeth Moss Kanter, Bolman \u0026amp; Deal, Kouzes \u0026amp; Posner, and Ed Schein, among others. \u003cbr\u003e \u003cbr\u003e \"Without reservations I recommend this volume to those students of organizational behavior who want an encyclopedia of OD to gain a perspective on the past, present, and future....\"\u003cbr\u003e Jonathan D. Springer of the American Psychological Association. \u003cp\u003eForeword: Observations on the State of Organization Development xv\u003cbr\u003e \u003ci\u003eEdgar H. Schein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction xxi\u003cbr\u003e \u003ci\u003eJoan V. Gallos\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eAbout the Editor xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: The OD Field: Setting the Context, Understanding the Legacy 1\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eHistorical Roots\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 What Is Organization Development? 3\u003cbr\u003e \u003ci\u003eRichard Beckhard\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Where Did OD Come From? 13\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eW. Warner Burke\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEvolution of the Field\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3 Revolutions in OD: The New and the New, New Things 39\u003cbr\u003e \u003ci\u003ePhilip H. Mirvis\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTheory Versus Practice\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4 Theories and Practices of Organizational Development 89\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eJohn R. Austin and Jean M. Bartunek\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: The OD Core: Understanding and Managing Planned Change 129\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eUnderstanding Planned Change\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5 Kurt Lewin and the Planned Approach to Change: A Reappraisal 133\u003cbr\u003e \u003ci\u003eBernard Burnes\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntervention Theory\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6 Effective Intervention Activity 158\u003cbr\u003e \u003ci\u003eChris Argyris\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAction Technologies\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 Action Research: Rethinking Lewin 185\u003cbr\u003e \u003ci\u003eLinda Dickens and Karen Watkins\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 Action Learning and Action Science: Are They Different? 202\u003cbr\u003e \u003ci\u003eJoseph A. Raelin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppreciative Inquiry\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9 Toward a Theory of Positive Organizational Change 223\u003cbr\u003e \u003ci\u003eDavid L. Cooperrider and Leslie E. Sekerka\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eModels of Change\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Leading Change: Why Transformation Efforts Fail 239\u003cbr\u003e \u003ci\u003eJohn P. Kotter\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 The Congruence Model of Change 252\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eDavid A. Nadler\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: The OD Process: Diagnosis, Intervention, and Levels of Engagement 263\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndividual\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12 Teaching Smart People How to Learn 267\u003cbr\u003e \u003ci\u003eChris Argyris\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSmall Group\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13 Facilitative Process Interventions: Task Processes in Groups 286\u003cbr\u003e \u003ci\u003eEdgar H. Schein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLarge Group\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e14 Large Group Interventions and Dynamics 309\u003cbr\u003e \u003ci\u003eBarbara Bunker and Billie Alban\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntergroup\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e15 Understanding the Power of Position: A Diagnostic Model 322\u003cbr\u003e \u003ci\u003eMichael J. Sales\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOrganization\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16 Reframing Complexity: A Four-Dimensional Approach to Organizational Diagnosis, Development, and Change 344\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eJoan V. Gallos\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four: OD Consulting: Leading Change from the Outside 363\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eConsulting Process\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e17 Masterful Consulting 365\u003cbr\u003e \u003ci\u003eKeith Merron\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eConsulting Phases and Tasks\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e18 Flawless Consulting 385\u003cbr\u003e \u003ci\u003ePeter Block\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eContracting\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e19 The Organization Development Contract 397\u003cbr\u003e \u003ci\u003eMarvin Weisbord\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFacilitation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e20 The Facilitator and Other Facilitative Roles 409\u003cbr\u003e \u003ci\u003eRoger Schwarz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCoaching\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e21 The Right Coach 433\u003cbr\u003e \u003ci\u003eHoward Morgan, Phil Harkins, Marshall Goldsmith\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Five: OD Leadership: Fostering Change from the Inside 445\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eUnderstanding Options and Challenges\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e22 Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On 447\u003cbr\u003e \u003ci\u003eLee G. Bolman and Terrence E. Deal\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLeading as the Internal Consultant\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e23 What Constitutes an Effective Internal Consultant? 470\u003cbr\u003e \u003ci\u003eAlan Weiss\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLeading as the Boss\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e24 Reversing the Lens: Dealing with Different Styles When You Are the Boss 485\u003cbr\u003e \u003ci\u003eGene Boccialetti\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLeading the Boss\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e25 Relations with Superiors: The Challenge of “Managing” a Boss 501\u003cbr\u003e \u003ci\u003eJohn Kotter\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBuilding Support\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e26 Enlist Others 518\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eJames Kouzes and Barry Posner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Six: OD Focus: Organizational Intervention Targets 541\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eStrategy\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e27 Business Strategy: Creating the Winning Formula 545\u003cbr\u003e \u003ci\u003eEdward E. Lawler\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOrganizational Design\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e28 Matching Strategy and Structure 565\u003cbr\u003e \u003ci\u003eJay Galbraith\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eStructure of Work\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e29 Designing Work: Structure and Process for Learning and Self-Control 583\u003cbr\u003e \u003ci\u003eMarvin Weisbord\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eWorkspace Design\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e30 Making It Happen: Turning Workplace Vision into Reality 602\u003cbr\u003e \u003ci\u003eFranklin Becker and Fritz Steele\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCulture\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e31 So How Can You Assess Your Corporate Culture? 614\u003cbr\u003e \u003ci\u003eEdgar H. Schein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eWorkforce Development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e32 What Makes People Effective? 634\u003cbr\u003e \u003ci\u003eEdward E. Lawler\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTeam Development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e33 What Makes a Team Effective or Ineffective? 656\u003cbr\u003e \u003ci\u003eGlenn M. Parker\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLeadership Development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e34 Developing the Individual Leader 681\u003cb\u003e\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eJay Conger and Beth Benjamin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Seven: OD Purpose and Possibilities: Seeing the Forest for the Trees 705\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFostering Mission and Commitment\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e35 Creating a Community of Leaders 709\u003cbr\u003e \u003ci\u003ePhillip H. Mirvis and Louis “Tex” Gunning\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntegrating Systems\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e36 Designing High-Performance Work Systems: Organizing People, Work, Technology, and Information 730\u003cbr\u003e \u003ci\u003eDavid A. Nadler and Marc S. Gerstein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eUtilizing Diversity\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e37 Diversity as Strategy 748\u003cbr\u003e \u003ci\u003eDavid A. Thomas\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCreating Learning Organizations\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e38 The Leader’s New Work: Building Learning Organizations 765\u003cbr\u003e \u003ci\u003ePeter M. Senge\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCreating Humane Organizations\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e39 Compassion in Organizational Life 793\u003cbr\u003e \u003ci\u003eJason M. Kanov, Sally Maitlis, Monica C. Worline, Jane E. Dutton, Peter J. Frost, Jacoba M. Lilius\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFostering Growth and Development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e40 Generating Simultaneous Personal, Team, and Organization Development 813\u003cbr\u003e \u003ci\u003eWilliam R. Torbert\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Eight: OD and the Future: Embracing Change and New Directions 829\u003cbr\u003e \u003c\/b\u003e\u003ci\u003eEditor’s Interlude\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChanges in the Field \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePractitioner Perspective\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e41 Emerging Directions: Is There a New OD? 833\u003cbr\u003e \u003ci\u003eRobert J. Marshak\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eScholarly Perspective\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e42 The Future of OD? 842\u003cbr\u003e \u003ci\u003eDavid L. Bradford and W. Warner Burke\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChanges in the External Environment \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Digital Revolution\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e43 From Cells to Communities: Deconstructing and Reconstructing the Organization 858\u003cbr\u003e \u003ci\u003eRosabeth Moss Kanter\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGlobalization\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e44 Actions for Global Learners, Launchers, and Leaders 888\u003cbr\u003e \u003ci\u003eRon Ashkenas, Dave Ulrich, Todd Jick, Steve Kerr\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eKnowledge Management\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e45 Knowledge-Worker Productivity: The Biggest Challenge 914\u003cbr\u003e \u003ci\u003ePeter F. Drucker\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSustainability and the Environment\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e46 Beyond Greening: Strategies for a Sustainable World 934\u003cbr\u003e \u003ci\u003eStuart L. Hart\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOrganizational Values\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e47 The Healthy Organization 950\u003cbr\u003e \u003ci\u003eRichard Beckhard\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eReferences 953\u003c\/p\u003e \u003cp\u003eName Index 1021\u003c\/p\u003e \u003cp\u003eSubject Index 1035\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Editor\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJoan V. Gallos\u003c\/b\u003e is professor of leadership at the Henry W. Bloch School of Business and Public Administration at the University of Missouri-Kansas City.  \u003c\/p\u003e\u003cp\u003eOrganization Development\u003c\/p\u003e \u003cp\u003e\u003ci\u003eOrganization Development\u003c\/i\u003e is a one-stop guide to the world of planned change. Newcomers to the field can read the book cover to cover and explore organization development’s foundation, scope, focus, purpose, and methods. Experienced consultants and change agents will find chapters that capture best thinking on key topics—resources for fine-tuning skills, learning about intervention options, envisioning organization development’s future, or reflecting on the larger issues in growth and change. Leaders and managers will find the resources they need to understand the route to organizational health and effectiveness, and to develop, launch, and nourish successful change efforts. Organization development has a powerful and influential heritage, solid core, evolving applications and approaches, and a vital role to play in today’s global, fast-paced world of constant change. This volume immerses readers deeply in organization development’s power and possibilities. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eCONTRIBUTORS INCLUDE\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eBillie Alban \u003c\/p\u003e\u003cp\u003eChris Argyris \u003c\/p\u003e\u003cp\u003eRon Ashkenas \u003c\/p\u003e\u003cp\u003eJohn R. Austin \u003c\/p\u003e\u003cp\u003eJean M. Bartunek \u003c\/p\u003e\u003cp\u003eFranklin Becker \u003c\/p\u003e\u003cp\u003eRichard Beckhard \u003c\/p\u003e\u003cp\u003eBeth Benjamin \u003c\/p\u003e\u003cp\u003ePeter Block \u003c\/p\u003e\u003cp\u003eGene Boccialetti \u003c\/p\u003e\u003cp\u003eLee G. Bolman \u003c\/p\u003e\u003cp\u003eDavid L. Bradford \u003c\/p\u003e\u003cp\u003eBarbara Bunker \u003c\/p\u003e\u003cp\u003eW. Warner Burke \u003c\/p\u003e\u003cp\u003eBernard Burnes \u003c\/p\u003e\u003cp\u003eJay Conger \u003c\/p\u003e\u003cp\u003eDavid L. Cooperrider \u003c\/p\u003e\u003cp\u003eTerrence E. Deal \u003c\/p\u003e\u003cp\u003eLinda Dickens \u003c\/p\u003e\u003cp\u003ePeter F. Drucker \u003c\/p\u003e\u003cp\u003eJane E. Dutton \u003c\/p\u003e\u003cp\u003ePeter J. Frost \u003c\/p\u003e\u003cp\u003eMarshall Goldsmith \u003c\/p\u003e\u003cp\u003eJay Galbraith \u003c\/p\u003e\u003cp\u003eJoan V. Gallos \u003c\/p\u003e\u003cp\u003eMarc S. Gerstein \u003c\/p\u003e\u003cp\u003eLouis “Tex” Gunning \u003c\/p\u003e\u003cp\u003ePhil Harkins \u003c\/p\u003e\u003cp\u003eStuart L. Hart \u003c\/p\u003e\u003cp\u003eTodd Jick \u003c\/p\u003e\u003cp\u003eJason M. Kanov \u003c\/p\u003e\u003cp\u003eRosabeth Moss Kanter \u003c\/p\u003e\u003cp\u003eSteve Kerr \u003c\/p\u003e\u003cp\u003eJohn Kotter \u003c\/p\u003e\u003cp\u003eJames Kouzes \u003c\/p\u003e\u003cp\u003eEdward E. Lawler \u003c\/p\u003e\u003cp\u003eJacoba M. Lilius \u003c\/p\u003e\u003cp\u003eSally Maitlis \u003c\/p\u003e\u003cp\u003eRobert J. Marshak \u003c\/p\u003e\u003cp\u003eKeith Merron \u003c\/p\u003e\u003cp\u003ePhilip H. Mirvis \u003c\/p\u003e\u003cp\u003eHoward Morgan \u003c\/p\u003e\u003cp\u003eDavid A. Nadler \u003c\/p\u003e\u003cp\u003eGlenn M. Parker \u003c\/p\u003e\u003cp\u003eBarry Posner \u003c\/p\u003e\u003cp\u003eJoseph A. Raelin \u003c\/p\u003e\u003cp\u003eMichael J. Sales \u003c\/p\u003e\u003cp\u003eEdgar H. Schein \u003c\/p\u003e\u003cp\u003eRoger Schwarz \u003c\/p\u003e\u003cp\u003eLeslie E. Sekerka \u003c\/p\u003e\u003cp\u003ePeter M. Senge \u003c\/p\u003e\u003cp\u003eFritz Steele \u003c\/p\u003e\u003cp\u003eDavid A. Thomas \u003c\/p\u003e\u003cp\u003eWilliam R. Torbert \u003c\/p\u003e\u003cp\u003eDave Ulrich \u003c\/p\u003e\u003cp\u003eKaren Watkins \u003c\/p\u003e\u003cp\u003eMarvin Weisbord \u003c\/p\u003e\u003cp\u003eAlan Weiss \u003c\/p\u003e\u003cp\u003eMonica C. 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