Mapping a Winning Training Approach

Learn how to turn a set of needs and objectives into powerful training results by linking outcome measure to organizational goals and designing and evaluating appropriate training strategies. Introduction 1

Why Read This Guidebook?

Who Should Read This Guidebook?

When And How To Use It

Identify Your Training Needs 5

The High-IMPACT Training™ Model

Conducting A Needs Analysis

A Four-Step Mapping Process

Determine Performance Goals 19

Link Performance Goals To Organizational Goals

Create Descriptive Performance Goals

Determine Measurable Performance Goals

Create Training Objectives 29

Determine If Training Will Help

Consider Knowledge, Skills, And Attitude

Create Training Objectives

Writing Training Objectives Related To Attitudes

Consider Your Trainees 41

Analyze Trainee Characteristics

Complete a Trainee Demographics Matrix

Consider Training Approaches

Group Instruction Options 51

Planning A Skill-Building Session

Planning A Lecture

Preparing Case Studies And Role Plays

Coaching/One-On-One Options 63

On-The-Job Training

Mentoring

Peer Training

Self-Instructional Options 71

Correspondence Courses

Computer-Based Training

Whole-Course Projects

Job Aids

Design The Training 81

Consider The Elements Of Training Approaches

Create An Instructional Blueprint

What To Include In An Instructional Blueprint

Planning The Order Of Training

Develop A Training ``Map'' Or Plan

Measuring The Success Of Your Trainees

Practice After The Sessions Are Over

Pilot Testing And Improving Your Training 99

Conducting A Pilot Test

Working Toward Improvement

Summary 107

Appendix: Reproducible Forms And Worksheets 109

JOE B. WILSON, a VP of Richard Chang Associates, Inc., is a training consultant and instructional media producer with more than 20 years of international experience. He has a broad background in the development of video, print, and computer-based instructional programs--from needs analysis through design, production, implementation, and evaluation. His experience in project management, development, and delivery of training programs spans a wide range--from highly technical systems projects, to management/sales development, to Total Quality implementations.