{"product_id":"managing-project-stakeholders-isbn-9781118504277","title":"Managing Project Stakeholders","description":"\u003cp\u003e\u003cb\u003eThe keys to project management success delivered by one of the world's most respected experts in the field\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success.\u003c\/p\u003e \u003cp\u003eFocusing on the major differences between project management and other types of management—not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks—Roeder describes best practices in all key areas of managing project stakeholders.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eA recognized global expert on project management provides the foundational elements required for project management success\u003c\/li\u003e \u003cli\u003eContributes toward the fulfillment of the continuing education required every three years to maintain PMP® accreditation\u003c\/li\u003e \u003cli\u003eUses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP®s\u003c\/li\u003e \u003cli\u003eContains chapters on Leadership, Buy In, and Negotiation for more advanced project managers\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e(PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)\u003c\/p\u003e \u003cp\u003eForeword xi\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection One: Stakeholder Management Overview 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter One: What Is a Stakeholder?\u003c\/b\u003e \u003cb\u003e3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProject Managers Must Be Nimble 3\u003c\/p\u003e \u003cp\u003eThe Balanced Approach 4\u003c\/p\u003e \u003cp\u003eThe Project Management Institute 7\u003c\/p\u003e \u003cp\u003eStakeholder Defined 11\u003c\/p\u003e \u003cp\u003eStakeholder Management Is Universal 16\u003c\/p\u003e \u003cp\u003eSummary 16\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Two: Categorizing Stakeholders 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBenefits of Categorizing 20\u003c\/p\u003e \u003cp\u003eDimensions of Categorization 22\u003c\/p\u003e \u003cp\u003eStakeholder Engagement Assessment Matrix 25\u003c\/p\u003e \u003cp\u003eStakeholder Management Plan 27\u003c\/p\u003e \u003cp\u003eSummary 28\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Three: Prioritizing Stakeholders 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePower and Interest 32\u003c\/p\u003e \u003cp\u003ePower and Influence 35\u003c\/p\u003e \u003cp\u003ePower and Knowledge 36\u003c\/p\u003e \u003cp\u003eCustom Matrices 38\u003c\/p\u003e \u003cp\u003eStakeholder Register 38\u003c\/p\u003e \u003cp\u003eSummary 48\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection Two: Stakeholder Groups 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Four: Project Team Members 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWho They Are 53\u003c\/p\u003e \u003cp\u003eTips for Managing Project Team Stakeholders 55\u003c\/p\u003e \u003cp\u003eThe Extended Project Management Team 63\u003c\/p\u003e \u003cp\u003eWatch-Outs 65\u003c\/p\u003e \u003cp\u003eSummary 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Five: Executive Stakeholders 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWho They Are 69\u003c\/p\u003e \u003cp\u003eTips for Managing Executive Stakeholders 73\u003c\/p\u003e \u003cp\u003eWatch-Outs 84\u003c\/p\u003e \u003cp\u003eSummary 86\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Six: Other Stakeholders 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExternal Stakeholders 87\u003c\/p\u003e \u003cp\u003eStakeholders Subject to the Change 90\u003c\/p\u003e \u003cp\u003ePhantom Stakeholders 97\u003c\/p\u003e \u003cp\u003eSummary 101\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection Three: Stakeholder Communication and Conflict 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Seven: Stakeholder Communication 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStakeholder Communication Plan 106\u003c\/p\u003e \u003cp\u003eStakeholder Communication Channels 106\u003c\/p\u003e \u003cp\u003eHolistic Approach to Communication 115\u003c\/p\u003e \u003cp\u003eSummary 115\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Eight: Managing Stakeholders in a Virtual World 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Continuum of Robustness 118\u003c\/p\u003e \u003cp\u003eRisks of Virtual Teams 123\u003c\/p\u003e \u003cp\u003eOpportunities When Working Virtually 128\u003c\/p\u003e \u003cp\u003eSummary 131\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Nine: Managing Difficult Stakeholders 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProjects Create Tough Issues 134\u003c\/p\u003e \u003cp\u003eCategorizing Difficult Stakeholders 134\u003c\/p\u003e \u003cp\u003eProceeding without the Executive Sponsor 140\u003c\/p\u003e \u003cp\u003ePositive Attitude 140\u003c\/p\u003e \u003cp\u003eSummary 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection Four: General Stakeholder Management Skills 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Ten: Leadership 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Sixth Sense for Project Management\u003csup\u003e®\u003c\/sup\u003e 148\u003c\/p\u003e \u003cp\u003eProject Managers Are Leaders 149\u003c\/p\u003e \u003cp\u003eSituational Leadership Model 155\u003c\/p\u003e \u003cp\u003eSummary 180\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Eleven: Buy-In 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Circle of Support Process 183\u003c\/p\u003e \u003cp\u003eInclude Stakeholders 183\u003c\/p\u003e \u003cp\u003eObserve Stakeholders 189\u003c\/p\u003e \u003cp\u003eRespond to Stakeholders 190\u003c\/p\u003e \u003cp\u003eSummary 200\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Twelve: Negotiation 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNegotiation Is a Two-Way Street 204\u003c\/p\u003e \u003cp\u003eTen Tips for Negotiations in Projects 205\u003c\/p\u003e \u003cp\u003eSummary 223\u003c\/p\u003e \u003cp\u003eReferences 225\u003c\/p\u003e \u003cp\u003eAbout the Author 227\u003c\/p\u003e \u003cp\u003eIndex 229\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTRES ROEDER\u003c\/b\u003e is a global expert on project and change management. He has been quoted by the \u003ci\u003eNew York Times\u003c\/i\u003e, the \u003ci\u003eWall Street Journal\u003c\/i\u003e, MSN Money, Microsoft Press, Human Resource Executive Online, \u003ci\u003eCrain’s Cleveland Business\u003c\/i\u003e, and others. A former consultant with Booz Allen Hamilton, Mr. Roeder founded Roeder Consulting in 2001. He has led Fortune 500 consulting engagements in areas such as corporate strategy, operations improvement, process improvement and implementation. Mr. Roeder is a PMP\u003csup\u003e®\u003c\/sup\u003e with a BA in economics from the University of Illinois and an MBA from the Kellogg School of Management, Northwestern University.\u003c\/p\u003e  \u003cb\u003eWhy do some project managers achieve their goals while others fail?\u003c\/b\u003e One major reason is that project management is quite different from operational management, requiring a unique set of skills and management strategies which, all too often, must be acquired on the fly by managers thrust into PM roles.\u003cp\u003eBut, according to author Tres Roeder, there is often a more subtle reason why even seasoned project management professionals fail: they lack the necessary “soft skills” required to successfully manage the various stakeholders involved in a project.\u003c\/p\u003e\u003cp\u003eTraditional project management thinking, Roeder explains, focuses almost exclusively on the technical and business aspects of running a project, giving little, if any, attention to the complex people side of the equation. But whether it’s developing software, organizing a new business unit, or building a shopping mall, the project manager is responsible for assembling and launching a team of stakeholders—people, many of whom may be involved in only one phase of the project—and successfully managing his or her team through to the completion of the project. Clearly, the people management skills required in such transient situations vary widely from those required by most operational managers.\u003c\/p\u003e\u003cp\u003eIn this groundbreaking guide, Tres Roeder, a globally recognized expert on project management and organizational change, offers time-tested strategies and techniques for effectively identifying, categorizing, prioritizing, managing, and leading project stakeholders. Focusing on the major differences between project management and other types of management—not the least of which is the temporary nature of projects versus the repetitive nature of most operational management tasks—he describes the foundational elements of project stakeholder management. And, with the help of numerous real-world scenarios and case studies, Roeder describes best practices in all key areas of project stakeholder management, including:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cb\u003eProject planning and organizing \u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003eRecruitment and team building \u003c\/li\u003e\n\u003cli\u003eResource allocation \u003c\/li\u003e\n\u003cli\u003eLeadership \u003c\/li\u003e\n\u003cli\u003eStakeholder communication \u003c\/li\u003e\n\u003cli\u003eNegotiation \u003c\/li\u003e\n\u003cli\u003eTime management \u003c\/li\u003e\n\u003cli\u003eManaging difficult stakeholders \u003c\/li\u003e\n\u003cli\u003eConflict resolution\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eWhy do some project managers achieve their goals while others fail? Drawing on his years of experience, Tres Roeder answers that question, analyzing common project manager mistakes and offering proven solutions for avoiding them. More importantly, he lays out a proven path to project success, making \u003ci\u003eManaging Project Stakeholders\u003c\/i\u003e an indispensable resource for managers who find themselves thrust into a project management role. It is also a valuable working reference for project management professionals (PMPs), working toward the fulfillment of the continuing education requirement for maintaining PMP accreditation. \u003c\/p\u003e\u003cp\u003e  \u003c\/p\u003e\u003cp\u003e“Lots of project management books teach how to deliver project objectives on-time and within budget.   But very few teach how to manage the critical stakeholder dimension.   This is the best that I’ve seen because it provides common-sense tools and tips for turning your stakeholders into raving fans”. —Terry Schmidt, PMP \u0026amp; SMP, Founder, ManagementPro.com; author, \u003ci\u003eStrategic Project Management Made Simple: Practical Tools for Leaders and Teams\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Mission driven organizations like The Centers for Families and Children depend on internal and\/or external project managers that can successfully lead and manage all the stakeholders involved in creating, designing and executing key strategic projects.  As we all know firsthand, it’s the people involved and impacted by the project, “the stakeholders,” that will make or break an organization’s ability to successfully implement a strategic project. Tres Roeder’s book \u003ci\u003eManaging Project Stakeholders\u003c\/i\u003eprovides clear, actionable techniques and tools required to effectively “managing the stakeholders.” It is a must read for all of us managing multiple stakeholders in order to effectively implement a project on time and on budget.”—Bernadette M. Kerrigan, Chief Talent Officer  \u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989567095013,"sku":"NP9781118504277","price":51.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118504277.jpg?v=1761784628","url":"https:\/\/k12savings.com\/es\/products\/managing-project-stakeholders-isbn-9781118504277","provider":"K12savings","version":"1.0","type":"link"}