{"product_id":"making-hostile-words-harmless-isbn-9780470281949","title":"Making Hostile Words Harmless","description":"Infused with wisdom and a strong dose of humor, \u003ci\u003eMaking Hostile Words Harmless\u003c\/i\u003e offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking. \u003cp\u003eCase Stories xi\u003c\/p\u003e \u003cp\u003eIntroduction xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Difficult People and the Art of Aikidō 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMartial Arts—East Does Not Meet West 2\u003c\/p\u003e \u003cp\u003eVerbal Arts 3\u003c\/p\u003e \u003cp\u003eInstinctual Reactions 4\u003c\/p\u003e \u003cp\u003eTurning the Spotlight 5\u003c\/p\u003e \u003cp\u003eResponse versus Reaction 6\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Acting as If—The Art of Confirming 9\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat and Why of Confirming 10\u003c\/p\u003e \u003cp\u003eArt of Agreement 11\u003c\/p\u003e \u003cp\u003eSpeak It as You Want It 13\u003c\/p\u003e \u003cp\u003eCounting on Compliments 16\u003c\/p\u003e \u003cp\u003eDrama Is Worth a Thousand Words 22\u003c\/p\u003e \u003cp\u003eReverse Resistance with Psychology 24\u003c\/p\u003e \u003cp\u003eExercise 25\u003c\/p\u003e \u003cp\u003eAll-Purpose Confirmations 27\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Asking Questions—The Art of Inquiry 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDialogues 32\u003c\/p\u003e \u003cp\u003ePseudoquestions 34\u003c\/p\u003e \u003cp\u003eAsking Questions to Avoid Assumptions 35\u003c\/p\u003e \u003cp\u003eAsking Hidden Questions to Promote Contemplation 37\u003c\/p\u003e \u003cp\u003eSpotlight Effect 38\u003c\/p\u003e \u003cp\u003eAsking Questions to Prevent Prying 39\u003c\/p\u003e \u003cp\u003eAsking Questions to Evoke Inquiry 41\u003c\/p\u003e \u003cp\u003eAsking Questions that Give People a False Choice 44\u003c\/p\u003e \u003cp\u003eAsking Questions that Predict Success 46\u003c\/p\u003e \u003cp\u003eExercise 47\u003c\/p\u003e \u003cp\u003eAll-Purpose Questions 49\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Active Listening—The Art of Understanding 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Listening Became Active 52\u003c\/p\u003e \u003cp\u003eTherapeutic Triangles—Reflect Harsh Words Away from Targets 58\u003c\/p\u003e \u003cp\u003eNarrating Behavior and Diction 59\u003c\/p\u003e \u003cp\u003eNaming the Game 61\u003c\/p\u003e \u003cp\u003eFilial Therapy Narrations 62\u003c\/p\u003e \u003cp\u003eRefinement of Active Listening 64\u003c\/p\u003e \u003cp\u003eActive Listening Add-Ons 65\u003c\/p\u003e \u003cp\u003eActive Listening for Empowerment 67\u003c\/p\u003e \u003cp\u003eExercise 71\u003c\/p\u003e \u003cp\u003eAdvantages of Active Listening 73\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Hypnosis and Humor—The Art of Evoking 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eModern Hypnotherapy 76\u003c\/p\u003e \u003cp\u003eHypnotic Basics in the Verbal Arts 78\u003c\/p\u003e \u003cp\u003eAdvanced Hypnotic Patterns 79\u003c\/p\u003e \u003cp\u003eExercise 95\u003c\/p\u003e \u003cp\u003eComedy Connection 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Taking a Stand by Opposing 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e‘‘I’’ Position 102\u003c\/p\u003e \u003cp\u003eTaking a Stand Effortlessly 103\u003c\/p\u003e \u003cp\u003eDisagreeing Effortlessly 108\u003c\/p\u003e \u003cp\u003eHandling a Backlash 109\u003c\/p\u003e \u003cp\u003eBuber Takes a Stand 111\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Teaching Positive Speaking to Clients 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePositive Speaking Training Steps 115\u003c\/p\u003e \u003cp\u003eAikidō Cross Training (Step 5) 117\u003c\/p\u003e \u003cp\u003ePositive Speaking for Interpersonal Issues 118\u003c\/p\u003e \u003cp\u003eInterference from Inner Bullies 120\u003c\/p\u003e \u003cp\u003eLimits of Positive Speaking 122\u003c\/p\u003e \u003cp\u003eGoals of Positive Speaking 124\u003c\/p\u003e \u003cp\u003eMaintaining Balance with High-Wire Families 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Workshops on Positive Speaking 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBonus: For Practice or Presentations 130\u003c\/p\u003e \u003cp\u003ePossible Workshop Titles 130\u003c\/p\u003e \u003cp\u003eProgram Description 131\u003c\/p\u003e \u003cp\u003eLearning Objectives 132\u003c\/p\u003e \u003cp\u003eMaterials 133\u003c\/p\u003e \u003cp\u003eScripted Program Outline 133\u003c\/p\u003e \u003cp\u003eQuiz 143\u003c\/p\u003e \u003cp\u003eFeedback Form 148\u003c\/p\u003e \u003cp\u003eHandout 149\u003c\/p\u003e \u003cp\u003eQuestionnaire 150\u003c\/p\u003e \u003cp\u003eCruel Comments Worksheet 150\u003c\/p\u003e \u003cp\u003eQuiz Answers 155\u003c\/p\u003e \u003cp\u003eAppendix A Verbal Arts Terms 159\u003c\/p\u003e \u003cp\u003eAppendix B All-Purpose One-Liners 165\u003c\/p\u003e \u003cp\u003eAppendix C Psychotherapy Approaches Referenced in the Text 167\u003c\/p\u003e \u003cp\u003eReferences 171\u003c\/p\u003e \u003cp\u003eAbout the Author 173\u003c\/p\u003e \u003cp\u003eIndex 175\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eKATE COHEN-POSEY\u003c\/b\u003e is Director of Psychiatric \u0026amp; Psychological Services in Lakeland, Florida. She is the author of \u003ci\u003eEmpowering Dialogues Within: A Workbook for Helping Professionals and Their Clients, Brief Therapy Client Handouts\u003c\/i\u003e (both published by Wiley) and \u003ci\u003eHow to Handle Bullies, Teasers, and Other Meanies\u003c\/i\u003e. A dynamic presenter, she has a passion for helping laypeople and professionals discover grace in life's grueling moments.   \u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"Making Hostile Words Harmless\u003c\/i\u003e contains skills that change lives. Everyone who reads this book will wish they had read it years and years ago. Highly recommended.\" \u003cb\u003e—Stephen R. Lankton, MSW, DAHB, DCSW, Editor, \u003ci\u003eAmerican Journal of Clinical Hypnosis\u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\"Ancient wisdom and sound therapeutic practice meet current challenges for making the hostile harmless. In this book, Kate Cohen-Posey provides a pragmatic therapeutic posture illustrated by heaps of helpful one-line examples with potential benefits for clients and therapists alike.\" \u003cb\u003e—George W. Burns, Clinical Psychologist Director, Milton H. Erickson Institute of Western Australia\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\"Kate Cohen-Posey has written a delightful book to help clients create reframes, positive responses, and alternative perspectives to the negative comments of others. If people read this book, who knows, maybe civility with a touch of humor will break out.\" \u003cb\u003e—William J. Matthews, PhD, Editor, \u003ci\u003eCurrent Thinking and Research in Brief Therapy\u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eA GROUNDBREAKING NEW GUIDE INTRODUCING A CREATIVE AND POSITIVE APPROACH FOR DEALING WITH DIFFICULT PEOPLE\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003ci\u003eMaking Hostile Words Harmless\u003c\/i\u003e creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges. \u003c\/p\u003e\u003cp\u003eBased on the martial art of \u003ci\u003eAikido—\u003c\/i\u003e the \"way of harmony\"—as a model to teach the verbal arts of confirming, inquiring, understanding, and evoking, this unique book: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHelps professionals and their clients learn empowering skills that will enable them to deal with negative verbiage and hurtful words\u003c\/li\u003e \u003cli\u003ePresents an easy-to-remember acronym, 'AAAH,' for neutralizing negativity: Acting-as-if, Asking questions, Active listening, and Hypnotic and humorous responses\u003c\/li\u003e \u003cli\u003eOffers sample dialogues, case vignettes, and other??tools for using this approach\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eInfused with wisdom and a strong dose of humor, \u003ci\u003eMaking Hostile Words Harmless\u003c\/i\u003e presents a unique combination of ancient philosophy and current psychology that offers antidotes to venomous communication with the goal of ending word warfare.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989555593445,"sku":"NP9780470281949","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470281949.jpg?v=1761784579","url":"https:\/\/k12savings.com\/es\/products\/making-hostile-words-harmless-isbn-9780470281949","provider":"K12savings","version":"1.0","type":"link"}