{"product_id":"leading-relationships-isbn-9781394289387","title":"Leading Relationships","description":"\u003cp\u003e\u003cb\u003eNATIONAL BESTSELLER\u003cbr\u003e\u003cbr\u003eEradicate office drama and transform your workplace relationships with proven leadership strategies\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eLeading Relationships,\u003c\/i\u003e Steve McClatchy, esteemed leadership mentor and entrepreneur, offers a clear path to improving workplace dynamics. This essential guide tackles the pervasive problems of workplace drama and ineffective relationship management, providing readers with practical tools to build trust, confidence, and respect among colleagues.\u003c\/p\u003e \u003cp\u003eDelving into his flagship Five Levels of Maturity framework, McClatchy outlines how to progress from basic interactions to deep, meaningful connections in both personal and professional contexts. The book equips leaders with strategies to handle common challenges such as accountability, conflict resolution, and feedback delivery. It also covers specific issues like managing public criticisms, direct disrespect, and workplace gossip, ensuring leaders can maintain a positive environment even in tough situations.\u003c\/p\u003e \u003cp\u003eYou'll:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eLearn to recognize and enhance the maturity of your workplace relationships to foster a collaborative environment\u003c\/li\u003e \u003cli\u003eMaster conflict resolution techniques that preserve integrity and respect among team members\u003c\/li\u003e \u003cli\u003eGain practical advice on providing feedback that motivates and supports, rather than alienates, colleagues\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWhether you're a manager, executive, HR professional, or consultant, \u003ci\u003eLeading Relationships\u003c\/i\u003e is your definitive guide to cutting through workplace conflict and enhancing leadership efficacy. Transform your personal and professional relationships and create a more dynamic and supportive work environment by ordering your copy today.\u003c\/p\u003e \u003cp\u003eIntroduction xi \u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Why You Should Lead Your Relationships 1\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Role of Relationships in Business 5\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eMy Clients Have Already Answered These Questions for Me 8 \u003c\/p\u003e \u003cp\u003eThis Is Why Companies Should Care About Relationships 10 \u003c\/p\u003e \u003cp\u003eFirst, Make Sure You Have the Capacity to Build Relationships 11 \u003c\/p\u003e \u003cp\u003eGood Relationships Are Crucial to Business Success 13 \u003c\/p\u003e \u003cp\u003eThe High Cost of Low Trust 17 \u003c\/p\u003e \u003cp\u003eThe Health of Our Relationships Has Real Physiological Effects 18 \u003c\/p\u003e \u003cp\u003eGood Relationships Are Vital to an Organization Accomplishing Their Work 19 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 What Builds Great Relationships? 21\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eWhat Actions Establish, Increase, and Destroy Trust? 24 \u003c\/p\u003e \u003cp\u003eWhat Is It Like to Work in a Low-Trust Environment? 28 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 What Gets in the Way of Building Great Relationships? 33\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eThe Ego Is Your Best Survival Tool and Your Biggest Obstacle 35 \u003c\/p\u003e \u003cp\u003eRelationships Have to Meet the Needs of Both Parties 42 \u003c\/p\u003e \u003cp\u003eGames and Competition 45 \u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 How You Should Lead Your Relationships: The Five Levels of Maturity 49\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Level One: Recognizing and Acknowledging People 55\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eLet the Games Begin! 58 \u003c\/p\u003e \u003cp\u003eWhat If Everything Isn’t Fine Between Us? 63 \u003c\/p\u003e \u003cp\u003eYou Don’t Automatically Start at Level One, You Have to Reach It 65 \u003c\/p\u003e \u003cp\u003eAre You Saying 68 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Level Two: Exchanging Facts and Honoring Agreements 73\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eExchanging Facts 75 \u003c\/p\u003e \u003cp\u003eHonoring Agreements 81 \u003c\/p\u003e \u003cp\u003eAddressing Broken Agreements Without Damaging the Relationship 84 \u003c\/p\u003e \u003cp\u003eThe Broken Agreement Script: The Four-Part Response for Addressing a Broken Agreement 92 \u003c\/p\u003e \u003cp\u003eBroken Agreement Examples 98 \u003c\/p\u003e \u003cp\u003eConditions for Addressing a Broken Agreement 99 \u003c\/p\u003e \u003cp\u003eA Dead Moose: A Problem You Can’t Ignore 100 \u003c\/p\u003e \u003cp\u003eSerial Broken Agreements 105 \u003c\/p\u003e \u003cp\u003ePlayground Rules Don’t Apply Here 107 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Level Three: Navigating Differing Opinions 109\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eDiffering Opinions on Business Strategy: Build a Business Case 114 \u003c\/p\u003e \u003cp\u003eWhen Business Case and Mission Clash 119 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Level Four: Playing to Strengths and Working Around Weaknesses 123\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eAdmitting Mistakes and Apologizing When Necessary 126 \u003c\/p\u003e \u003cp\u003eThe Negativity Bias 131 \u003c\/p\u003e \u003cp\u003eConcentrate on Strengths, Work Around Weaknesses 134 \u003c\/p\u003e \u003cp\u003eGiving Positive and Corrective Feedback 143 \u003c\/p\u003e \u003cp\u003eCommon Feedback Pitfalls 145 \u003c\/p\u003e \u003cp\u003eConditions for Delivering Corrective Feedback 152 \u003c\/p\u003e \u003cp\u003eThe Corrective Feedback Script 157 \u003c\/p\u003e \u003cp\u003eReceiving Feedback Graciously 167 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Level Five: Understanding Intrinsic and Extrinsic Motivators 173\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eWhys and Wants 176 \u003c\/p\u003e \u003cp\u003eLevel Five Comes with High Stakes 181 \u003c\/p\u003e \u003cp\u003eWhen Level Five Is Nonnegotiable 182 \u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 Use the Five Levels of Maturity as a Leadership Handbook 187\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Managing the Maturity Level of Others 189\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eWhat Are Your Relationship Biases? 192 \u003c\/p\u003e \u003cp\u003eCan You Coach Someone to a Higher Level of Maturity? 194 \u003c\/p\u003e \u003cp\u003eWhat to Do If Someone Fails 195 \u003c\/p\u003e \u003cp\u003eKnowing Which Relationships You Can Take to a Higher Level 198 \u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 What Can Level Five Do for You? 201\u003c\/b\u003e \u003c\/p\u003e \u003cp\u003eBrand Yourself as a Level Five Leader 203 \u003c\/p\u003e \u003cp\u003eWhy Do You Feel Threatened? 206 \u003c\/p\u003e \u003cp\u003eA Leader Doesn’t Try to Win in a Relationship 208 \u003c\/p\u003e \u003cp\u003eThe Best Criteria for Promotions 209 \u003c\/p\u003e \u003cp\u003eSuccession Planning 215 \u003c\/p\u003e \u003cp\u003eLevel Five Leadership Embraces Change 216 \u003c\/p\u003e \u003cp\u003eIncorporate These Concepts into All Your Relationships 219 \u003c\/p\u003e \u003cp\u003eAppendix A: The Concentric Circles of Leadership Model 221 \u003c\/p\u003e \u003cp\u003eAppendix B: The Dos and Don’ts of the Five Levels of Maturity 225 \u003c\/p\u003e \u003cp\u003eNotes 227 \u003c\/p\u003e \u003cp\u003eAcknowledgments 229 \u003c\/p\u003e \u003cp\u003eAbout the Author 231 \u003c\/p\u003e \u003cp\u003eIndex 233\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eSTEVE MCCLATCHY\u003c\/b\u003e is the founder of Alleer Keynotes and Workshops. He’s also a keynote speaker, workshop leader, author, and entrepreneur with extensive experience coaching, mentoring, and training leaders at small and large organizations to help their followers achieve higher levels of professional success.   \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eLeading Relationships: Build Meaningful Connections, Eliminate Conflict, and Radically Improve Engagement\u003c\/i\u003e, renowned leadership mentor and entrepreneur Steve McClatchy delivers a practical and insightful discussion of how to build trust and confidence between and among your colleagues. You’ll learn how to examine what makes your best relationships so great, manage and develop relationships you did not choose, and how to lead at the highest levels of maturity in all your personal and professional relationships. \u003c\/p\u003e\u003cp\u003eMcClatchy’s essential Five Levels of Maturity relationship framework will increase your leadership influence as you dissect each level, including recognizing and acknowledging people, exchanging facts and honoring agreements, navigating differing opinions, playing to strengths and working around weaknesses, and understanding what motivates us. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeading Relationships \u003c\/i\u003eshows you how to hold people accountable while building loyalty, give feedback that will improve performance, and set clear expectations that will improve teamwork. This book will also show you how to manage egos, immaturity, and games like silent treatment and ghosting between team members, so you can build a culture of respect, high trust, and high performance that will increase engagement and retain your top talent. \u003c\/p\u003e\u003cp\u003eAn essential workplace survival handbook for managers, executives, directors, and other business leaders, \u003ci\u003eLeading Relationships\u003c\/i\u003e is also a can’t-miss guide for human resources professionals, mediators, negotiators, professionals, and consultants who serve companies of all sizes, and anyone else who hopes to improve the way they lead and cooperate with others.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for Leading Relationships\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“Empowering and enlightening, \u003ci\u003eLeading Relationships\u003c\/i\u003e equips readers with the tools and knowledge to build meaningful and lasting connections. Steve McClatchy’s passion for helping organizations thrive is evident throughout the entire book.”\u003cbr\u003e \u003cb\u003e—DAVE PACITTI,\u003c\/b\u003e President, Siemens Healthineers \u003c\/p\u003e\u003cp\u003e“Steve McClatchy’s insights and practical advice are not only deeply meaningful but also perfectly suited to the demands of today’s workplace.”\u003cbr\u003e \u003cb\u003e—JOHN LAWN,\u003c\/b\u003e President and CEO, Hershey Entertainment \u0026amp; Resorts \u003c\/p\u003e\u003cp\u003e“Truly a gamechanger! This book is an invaluable resource on how to communicate authentically and effectively.”\u003cbr\u003e \u003cb\u003e—LARA JURAS,\u003c\/b\u003e Executive Vice President, Chief People \u0026amp; Culture Officer, Minnesota Vikings \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eLeading Relationships\u003c\/i\u003e is a valuable resource for anyone looking to enhance their leadership skills and foster more meaningful connections in their professional lives.”\u003cbr\u003e \u003cb\u003e—STEVE YAROS,\u003c\/b\u003e President, Feld Entertainment and Disney on Ice \u003c\/p\u003e\u003cp\u003e“Steve McClatchy is a leader in workplace dynamics and interpersonal relationships. This book provides tools and strategies to navigate workplace conflict with clarity and empathy using his style of humor, detail, and relatable stories.”\u003cbr\u003e \u003cb\u003e—BOB BRYANT,\u003c\/b\u003e President and CEO, The Indianapolis 500 Festival \u003c\/p\u003e\u003cp\u003e“Once you apply the practical and profound insights in \u003ci\u003eLeading Relationships\u003c\/i\u003e, you’ll be blown away by the transformation you’ll see in yourself and your team!”\u003cbr\u003e \u003cb\u003e—MARCUS ALLEN,\u003c\/b\u003e CEO, Big Brothers Big Sisters \u003c\/p\u003e\u003cp\u003e“This practical and inspiring book is a must-read for any leader looking to build strong relationships and foster a culture of connection and high performance.”\u003cbr\u003e \u003cb\u003e—MATT SANDERSON,\u003c\/b\u003e President and CEO, Smithbucklin\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989518762213,"sku":"NP9781394289387","price":28.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394289387.jpg?v=1761784431","url":"https:\/\/k12savings.com\/es\/products\/leading-relationships-isbn-9781394289387","provider":"K12savings","version":"1.0","type":"link"}