{"product_id":"leading-at-a-distance-isbn-9781119782445","title":"Leading at a Distance","description":"\u003cp\u003e\u003cb\u003eA timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eLeading at a Distance\u003c\/i\u003e provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eLeading at a Distance\u003c\/i\u003e is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eProvides clear guidance on establishing effective leadership in the virtual workplace\u003c\/li\u003e \u003cli\u003eOffers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance\u003c\/li\u003e \u003cli\u003eAddresses ways to keep geographically dispersed team members aligned and accountable\u003c\/li\u003e \u003cli\u003eIllustrates creative ideas for boosting team morale\u003c\/li\u003e \u003cli\u003eFeatures an overview of the unique challenges facing leaders in the virtual workplace\u003c\/li\u003e \u003cli\u003eDiscusses often-overlooked topics such as virtual hiring and onboarding\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eLeveraging the authors' in-depth research and consulting experience, \u003ci\u003eLeading at a Distance\u003c\/i\u003e is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eIntroduction xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 \u003c\/b\u003eWhat We Learned from the Pandemic: Our Research Shows Remote Work Is Here to Stay 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 \u003c\/b\u003eNo Trust = No Team: The Formula for Building Cohesive Relationships Virtually 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 \u003c\/b\u003eWhat Does Good Look Like? Profile of High-Performing Virtual Teams 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 \u003c\/b\u003eHow to RAMP Up Your Virtual Team’s Performance: A Blueprint for Success 49\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 \u003c\/b\u003eOut of Sight, Not Out of Mind: How to Inspire and Motivate from Afar 65\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 \u003c\/b\u003e“You’re on Mute”: The Ultimate Guide for Hosting Virtual Meetings 79\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 \u003c\/b\u003eHiring Without a Handshake: Discovering Successful Virtual Leaders 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 \u003c\/b\u003eSurviving Day One: A Toolkit for Remote Onboarding 111\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 \u003c\/b\u003eContinuous Improvement: High-Impact Coaching and Accountability at a Distance 129\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 \u003c\/b\u003eThe Culture Conundrum: Building and Sustaining Culture Virtually 147\u003c\/p\u003e \u003cp\u003eAfterword: The Virtual Road Ahead 165\u003c\/p\u003e \u003cp\u003eAcknowledgments 177\u003c\/p\u003e \u003cp\u003eAbout the Authors 185\u003c\/p\u003e \u003cp\u003eIndex 189\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJAMES M. CITRIN\u003c\/b\u003e leads Spencer Stuart’s North American CEO Practice and is a core member of the firm’s Board Practice. With over 25 years of experience at the firm, he has worked with clients on more than 750 CEO, board director, and other top management searches and succession assignments.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDARLEEN DEROSA\u003c\/b\u003e is a consultant in Spencer Stuart’s Stamford office and is a core member of the Life Sciences and Leadership Advisory Services practices. She has over 15 years of consulting experience with a professional focus on talent management, executive assessment, virtual teams, and leadership development.\u003c\/p\u003e  \u003cp\u003e“James Citrin and Darleen DeRosa know more great leaders than any combination of authors I have ever met, and \u003ci\u003eLeading at a Distance\u003c\/i\u003e combines the wisdom they have accumulated over the years with their incredible learning in the past year. I am going to recommend it to every leader I know!”\u003cbr\u003e\u003cb\u003e—Marshall Goldsmith,\u003c\/b\u003e the top-rated executive coach in the world for over a decade and #1 \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author, \u003ci\u003eTriggers\u003c\/i\u003e and \u003ci\u003eWhat Got You Here Won’t Get You There\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e“Virtual working, in multiple different forms, is here to stay. \u003ci\u003eLeading at a Distance\u003c\/i\u003e is not just an excellent playbook for how to get the most out of this new sport. It also addresses the key question of how to simultaneously build the social capital that organizations and teams need to win in the post-COVID season.”\u003cbr\u003e\u003cb\u003e—Alan Jope,\u003c\/b\u003e CEO, Unilever\u003c\/p\u003e\u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e could not have come at a better time. The book offers ways to excel at leading in a virtual work environment and provides rich examples of how to motivate and inspire a remote workforce.”\u003cbr\u003e\u003cb\u003e—Gail McGovern,\u003c\/b\u003e President and CEO, American Red Cross\u003c\/p\u003e \u003cp\u003eWhen the spread of COVID-19 impacted businesses around the world, it dramatically accelerated the pace that organizations, teams, and individuals transitioned to remote work. Going forward, working and leading virtually will become even more prevalent as technology improves, organizational cultures change, and societal norms continue to evolve.\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eLeading at a Distance\u003c\/i\u003e, accomplished consultants and authors James M. Citrin and Darleen DeRosa share indispensable strategies and best practices to onboard leaders virtually, build trust, shape organizational culture from a distance, enhance top team effectiveness, and conduct high-impact virtual meetings.\u003c\/p\u003e\u003cp\u003eYou’ll learn how to keep team members aligned, connected, engaged, and performing at a high level, all while maintaining accountability and driving business results. The book is a hands-on toolkit filled with examples and insights from Spencer Stuart’s experience at some of the world’s most well-known organizations.\u003c\/p\u003e\u003cp\u003ePerfect for managers, executives, and team leaders, \u003ci\u003eLeading at a Distance\u003c\/i\u003e will also earn a place in the libraries of employees at any level of seniority seeking an authoritative and insightful resource on how to draw out the best performance from their direct reports and colleagues in a virtual environment.\u003c\/p\u003e  \u003cp\u003ePRAISE FOR LEADING AT A DISTANCE\u003c\/p\u003e\u003cp\u003e“Virtual, or remote, leadership is a timely topic. Fortunately for us, authors Citrin and DeRosa began their research 15 years earlier, and their wisdom will remain with us for decades to come.”\u003cbr\u003e\u003cb\u003e—Satya Nadella,\u003c\/b\u003e CEO, Microsoft\u003c\/p\u003e\u003cp\u003e“The COVID-19 pandemic changed the way we work… maybe permanently. \u003ci\u003eLeading at a Distance\u003c\/i\u003e provides helpful insight on how to stay connected, build trust, coach teams, and drive talent innovation in a virtual world.”\u003cbr\u003e\u003cb\u003e—Carol Tomé,\u003c\/b\u003e CEO, UPS\u003c\/p\u003e\u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e could not be more timely to help organizations, leaders, and employees thrive in today’s remote work environment. Perhaps more importantly, this book, with its deep research basis and compelling insights brought to life with vivid examples, will become a timeless resource as all of our relationships with work will continue to meaningfully change.”\u003cbr\u003e\u003cb\u003e—John Donahoe,\u003c\/b\u003e CEO, Nike\u003c\/p\u003e\u003cp\u003e“It’s always a challenge for leaders to stay nimble as technology upends the old way of doing business, and the era we’re living in is no different. But they’ll find lots of great advice in Citrin and DeRosa’s timely new book—a primer for how to lead in a flexible and dynamic work environment.”\u003cbr\u003e\u003cb\u003e—David Solomon,\u003c\/b\u003e CEO, Goldman Sachs\u003c\/p\u003e\u003cp\u003e“Human capital is the lifeline of every organization, and among the most valued assets in corporate America. Now more than ever, keeping talent motivated and engaged is a critical key to success. In \u003ci\u003eLeading at a Distance\u003c\/i\u003e, James Citrin and Darleen DeRosa give leaders the tools to effectively inspire their teams during the pandemic and beyond.”\u003cbr\u003e\u003cb\u003e—Mellody Hobson,\u003c\/b\u003e Co-CEO and President, Ariel Investments\u003c\/p\u003e\u003cp\u003e“In \u003ci\u003eLeading at a Distance\u003c\/i\u003e, James Citrin and Darleen DeRosa share their key learnings for how the most successful organizations balance the benefits of both in-person and virtual work environments to keep employees engaged and productive.”\u003cbr\u003e\u003cb\u003e—Adam Silver,\u003c\/b\u003e Commissioner, NBA\u003c\/p\u003e  \u003cp\u003e“It’s always a challenge for leaders to stay nimble as technology upends the old way of doing business, and the era we’re living in is no different. But they’ll find lots of great advice in Citrin and DeRosa’s timely new book – a primer for how to lead in a flexible and dynamic work environment.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eDavid Solomon, CEO, Goldman Sachs\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“We’re living in an unprecedented time that requires a new leadership at every level. Whether you’re running a company or a country, there is no playbook for how to engage people and drive meaningful action. But, through work like \u003ci\u003eLeading at a Distance\u003c\/i\u003e, we can learn from each other and find new ways of working, living, and leading.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eHans Vestberg, Chairman and CEO Verizon \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Remote work is here to stay; now comes the hard work of making it sustainable and inclusive. Leading at a Distance offers a roadmap. Jim and Darleen – both experts in their own right – cull timely research and insights from a who’s-who of business leaders into a compact and actionable guide that you’ll turn to again and again.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eRachel Thomas, CEO, LeanIn.Org\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Virtual, or remote, leadership is a timely topic. Fortunately for us, authors Citrin and DeRosa began their research 15 years earlier, and their wisdom will remain with us for decades to come.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eSatya Nadella, CEO, Microsoft\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e is remarkably timely, a much-needed tool for any business leader in a post-COVID world. You’d be foolish not to read this book. Citrin and DeRosa not only help adapt your organization to successful distance work. They also offer first aid to the crumbling corporate culture in the aftermath of this global pandemic.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eMartin Lindstrom, \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author, \u003ci\u003eBuyology\u003c\/i\u003e and \u003ci\u003eThe Ministry of Common Sense\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“The COVID-19 pandemic changed the way we work…maybe permanently. \u003ci\u003eLeading at a Distance \u003c\/i\u003eprovides helpful insight on how to stay connected, build trust, coach teams, and drive talent innovation in a virtual world.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eCarol Tome, CEO, UPS\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“In \u003ci\u003eLeading at a Distance\u003c\/i\u003e Jim Citrin and Darleen DeRosa offer practical and cutting-edge leadership thinking for the new digital world accelerated by the global pandemic. This book is a must-read for sitting CEOs and leadership teams who will find the relevant tools to manage in an increasingly virtual environment.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eDambisa Moyo, Global Economist; author, \u003ci\u003eHow Boards Work\u003c\/i\u003e and \u003ci\u003eHow the West Was Lost\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“As virtual work is here to stay, \u003ci\u003eLeading at a Distance\u003c\/i\u003e should be required reading for us all. Illuminating the pitfalls of virtual work, Citrin and DeRosa nonetheless show us a path to navigating work at a distance with both enjoyment and success.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eBetsy Bradley, President, Vassar College\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“From employee onboarding and ongoing engagement, to reimagining company processes and reinforcing culture, \u003ci\u003eLeading at a Distance\u003c\/i\u003e offers timely insights and tools for leaders at all levels to help redefine what it means to connect and lead in a virtual or hybrid workplace. A must-read leadership guide for navigating this new paradigm to cultivate stronger teams and deliver greater results in these new workplace environments.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eGail Boudreaux, President and CEO, Anthem\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e“Leading at a Distance\u003c\/i\u003e could not be more timely to help organizations, leaders, and employees thrive in today’s remote work environment. Perhaps more importantly, this book, with its deep research basis and compelling insights brought to life with vivid examples, will become a timeless resource as all of our relationships with work will continue to meaningfully change.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eJohn Donahoe, CEO, Nike \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Many leaders have adjusted well to a virtual world but on the basis of tweaking approaches that worked in a physical one. \u003ci\u003eLeading at a Distance\u003c\/i\u003e flips that paradigm, starting with remote as the standard and designing everything from communication strategy to onboarding to running effective meetings with a virtual-first mindset. Citrin and DeRosa’s insights are both critical now and sure to have lasting value in a post-pandemic world.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eRich Lesser, CEO, BCG \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Human capital is the lifeline of every organization, and among the most valued assets in corporate America. Now more than ever, keeping talent motivated and engaged is a critical key to success. In \u003ci\u003eLeading at a Distance\u003c\/i\u003e, James Citrin and Darleen DeRosa give leaders the tools to effectively inspire their teams during the pandemic and beyond. This book brings excellent best practices for corporations looking to thrive in a virtual world.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eMellody Hobson, Co-CEO and President, Ariel Investments\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Jim Citrin and Darleen DeRosa know more great leaders than any combination of authors I have ever met and \u003ci\u003eLeading at a Distance\u003c\/i\u003e combines the wisdom they have accumulated over the years with their incredible learning in the past year. \u003ci\u003eLeading at a Distance\u003c\/i\u003e will be a guidebook for leaders long after today’s crisis. I am going to recommend it to every leader I know!”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eMarshall Goldsmith, top-rated executive coach in the world for over a decade and #1 \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author, \u003ci\u003eTriggers\u003c\/i\u003e and \u003ci\u003eWhat Got You Here Won’t Get You There\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e “\u003ci\u003eLeading at a Distance\u003c\/i\u003e is an essential guide to the many ways in which the year of COVID will transform the way we work.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eMark Thompson, former CEO, \u003ci\u003eNew York Times\u003c\/i\u003e; author, \u003ci\u003eEnough Said: What’s Gone Wrong with the Language of Politics\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“In \u003ci\u003eLeading at a Distance\u003c\/i\u003e, Jim Citrin and Darleen DeRosa share their key learnings for how the most successful organizations balance the benefits of both in-person and virtual work environments to keep employees engaged and productive. Their insights and leadership lessons from top business leaders could not be more timely.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eAdam Silver, Commissioner, NBA\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Citrin’s passion for leadership and DeRosa’s knowledge of virtual teams results in a powerful combination of practical tips for operating in a future that will no doubt feature more remote work. Rather than debate how much more remote work there will be, we should all adopt the principles outlined in this how-to guide for \u003ci\u003eLeading at a Distance\u003c\/i\u003e.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eCarlos Rodriguez, CEO, ADP\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e provides unmatched access to the real, lived experiences of business leaders as they deal with profound changes to professional life. In expert fashion, Citrin and DeRosa crystallize new responsibilities and possibilities for virtual leadership.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eToni Petersson, CEO, Oatly\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“A brilliantly timed book! Jim Citrin and Darleen DeRosa have produced an unmatched playbook for leading in the virtual workplace. \u003ci\u003eLeading at a Distance\u003c\/i\u003e offers tactical advice that is easy to digest and fun to read. It is written with the confidence of two leading experts in the field and filled with examples that make the content both credible and relatable. As businesses move from virtual to a hybrid model in the post-COVID-19 world, Citrin and DeRosa offer the go-to guide for how to be successful. This book should be required reading for every CEO and executive.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eJared Cohen, CEO, Jigsaw, Google; \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author, \u003ci\u003eThe New Digital Age: Transforming Nations, Businesses, and Our Lives\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e is the essential, very practical, immediately useful manual all of us need to get better at leading in this new, permanently changed environment. The world will be a better place thanks to Citrin and DeRosa’s new book.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eHubert Joly, Former Chairman and CEO, Best Buy; author, \u003ci\u003eThe Heart of Business: Leadership Principles for the next Era of Capitalism\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Without a doubt, technology has enabled leaders to meaningfully connect and manage throughout the pandemic. As working from anywhere is here to stay, \u003ci\u003eLeading at a Distance\u003c\/i\u003e is a timely guide to tackle how to navigate this new normal while fostering team growth, connectivity, and inclusivity – all in service of driving strong results. Success in virtual leadership requires leaders to treat the environment as an opportunity and this book provides insights, applications and tools to do just that.”\u003cbr\u003e\u003cb\u003e– \u003c\/b\u003e\u003cb\u003eMary Dillon, CEO, Ulta Beauty \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e is an essential read for every leader navigating today’s rapidly changing work environment. Jim and Darleen draw on their deep expertise to provide invaluable insights on the elements of successful virtual leadership. Their book is a timely and necessary toolkit for leaders working to build trust, collaboration, and productivity as we enter the future of work.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eDan Schulman, CEO, PayPal\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading at a Distance\u003c\/i\u003e could not have come at a better time. Becoming adept at virtual meetings has become the only way to survive throughout 2020. Citrin and DeRosa offer ways to ensure that leaders not only survive but thrive in the world of virtual work. The book offers ways to excel at leading in a virtual work environment and provides rich examples of how to motivate and inspire a remote workforce.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eGail McGovern, President and CEO, American Red Cross\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Leading effectively, already tough in today’s uncertain and ambiguous context, faces compounding challenges in the virtual setting. Drawing from fresh practices innovated by corporations and startups to decades of research on managing and teaming, \u003ci\u003eLeading at a Distance\u003c\/i\u003e gives us an actionable blueprint for success in virtual leadership. One of the toughest aspects to leading is closing the perception, knowledge, and emotional distance between leaders and those whom they lead through communications and feedback. This book amps up our superpowers in doing that, even when we are leading at a distance.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eSanyin Siang, Thinkers50 #1 Coach and Mentor; Professor, Duke University\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“The future of work will require more from leaders. Success will be driven by those who build trust, equity and a work experience that matches the values of their company and their employees. \u003ci\u003eLeading at a Distance\u003c\/i\u003e is a powerful tool for success in this new world.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eJamie Iannone, CEO, eBay\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Virtual working, in multiple different forms, is here to stay. \u003ci\u003eLeading at a Distance\u003c\/i\u003e is not just an excellent playbook for how to get the most out of this new sport. It also addresses the key question of how to simultaneously build the social capital that organisations and teams need to win in the COVID post season.”\u003cbr\u003e\u003cb\u003e\u003cb\u003e– \u003c\/b\u003eAlan Jope, CEO, Unilever\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989517156581,"sku":"NP9781119782445","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119782445.jpg?v=1761784423","url":"https:\/\/k12savings.com\/es\/products\/leading-at-a-distance-isbn-9781119782445","provider":"K12savings","version":"1.0","type":"link"}