{"product_id":"knowledge-at-work-isbn-9781405107563","title":"Knowledge at Work","description":"This book's unique perspective stems from its “knowledge diamond” framework to examine how individuals, communities, organizations and host industries reciprocally influence each other in the course of knowledge work. \u003cbr\u003e \u003cul\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eThis highly topical book focuses on work-based projects as a focus for organizational learning.\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEstablishes the link between individual, community, organization and industry learning.\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eSuggests that organizations need to recognise and understand this link if they are to capitalize on project-based learning.\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eIncorporates material on project-based learning in virtual communities.\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eRefers to different examples, such as the film industry, the software industry and the boat building industry.\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eIncludes end-of-chapter questions provoking reflection and discussion.\u003c\/li\u003e \u003c\/ul\u003e  Preface. \u003cp\u003e\u003cb\u003e1. Knowledge Workers and Knowledge Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKnowledge Work in the Global Economy.\u003c\/p\u003e \u003cp\u003eWhat Do Knowledge Workers Do?.\u003c\/p\u003e \u003cp\u003eExplicit and Tacit Knowledge.\u003c\/p\u003e \u003cp\u003eWho Owns the Knowledge?.\u003c\/p\u003e \u003cp\u003eKnowing and Learning.\u003c\/p\u003e \u003cp\u003eThe Interplay of Knowing and Learning.\u003c\/p\u003e \u003cp\u003eKnowledge Work as Practice.\u003c\/p\u003e \u003cp\u003eCommunication between Practices.\u003c\/p\u003e \u003cp\u003eTools for Knowledge Work.\u003c\/p\u003e \u003cp\u003eClossed versus Open Perspectives.\u003c\/p\u003e \u003cp\u003eParticipants in Knowledge Work.\u003c\/p\u003e \u003cp\u003eThe Individual.\u003c\/p\u003e \u003cp\u003eThe Community.\u003c\/p\u003e \u003cp\u003eThe Organization.\u003c\/p\u003e \u003cp\u003eThe Industry.\u003c\/p\u003e \u003cp\u003eThe Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eThe Chapters to Follow.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. Individual Knowledge at Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Ways of Knowing.\u003c\/p\u003e \u003cp\u003eKnowing-why.\u003c\/p\u003e \u003cp\u003eKnowing-how.\u003c\/p\u003e \u003cp\u003eKnowing-whom.\u003c\/p\u003e \u003cp\u003eInterdependence among the Ways of Knowing.\u003c\/p\u003e \u003cp\u003eThe Individual and the Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eOne Individual and Another.\u003c\/p\u003e \u003cp\u003eThe Individual and the Community.\u003c\/p\u003e \u003cp\u003eThe Individual and the Organization.\u003c\/p\u003e \u003cp\u003eThe Individual and the Industry.\u003c\/p\u003e \u003cp\u003eKeeping the Individual in View.\u003c\/p\u003e \u003cp\u003eOther Ways of Knowing?.\u003c\/p\u003e \u003cp\u003eFree Agency and Trust.\u003c\/p\u003e \u003cp\u003eNetworks and Social Capital.\u003c\/p\u003e \u003cp\u003eTools for Individuals.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. Community Knowledge at Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Dimensions of Community Activity.\u003c\/p\u003e \u003cp\u003eJoint Enterprise.\u003c\/p\u003e \u003cp\u003eShared Repertoire.\u003c\/p\u003e \u003cp\u003eMutual Engagement.\u003c\/p\u003e \u003cp\u003eInterdependence among the Dimensions.\u003c\/p\u003e \u003cp\u003eThe Community and the Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eOne Community and Another.\u003c\/p\u003e \u003cp\u003eThe Community and the Organization.\u003c\/p\u003e \u003cp\u003eThe Community and the Industry.\u003c\/p\u003e \u003cp\u003eThe Community and the Individual.\u003c\/p\u003e \u003cp\u003eKeeping the Community in View.\u003c\/p\u003e \u003cp\u003eOther Meanings of Community.\u003c\/p\u003e \u003cp\u003eOrganizational Communities.\u003c\/p\u003e \u003cp\u003eOccupational Communities.\u003c\/p\u003e \u003cp\u003eCommunity Social Capital.\u003c\/p\u003e \u003cp\u003eThe Returns on Community Social Capital.\u003c\/p\u003e \u003cp\u003eCommunity and Inter-Community Knowledge Work.\u003c\/p\u003e \u003cp\u003eTools for Communities.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4. Organizational Knowledge at Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Organization's Core Competencies.\u003c\/p\u003e \u003cp\u003eOrganizational Culture.\u003c\/p\u003e \u003cp\u003eOrganizational Capabilities.\u003c\/p\u003e \u003cp\u003eOrganizational Connections.\u003c\/p\u003e \u003cp\u003eInterdependencies Among the Core Competencies.\u003c\/p\u003e \u003cp\u003eThe Organization and the Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eOne Organization and Another.\u003c\/p\u003e \u003cp\u003eThe Organization and the Individual.\u003c\/p\u003e \u003cp\u003eThe Organization and the Community.\u003c\/p\u003e \u003cp\u003eThe Organization and the Industry.\u003c\/p\u003e \u003cp\u003eKeeping the Organization in View.\u003c\/p\u003e \u003cp\u003eKnowledge Transfer in Strategic Alliances.\u003c\/p\u003e \u003cp\u003eExploitation versus Exploration.\u003c\/p\u003e \u003cp\u003eCodification versus Personalization.\u003c\/p\u003e \u003cp\u003eClosed versus Open Innovation.\u003c\/p\u003e \u003cp\u003eTools for Organizations.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5. Industry Knowledge at Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Attributes of Industry Activity.\u003c\/p\u003e \u003cp\u003eIndustry Milieu.\u003c\/p\u003e \u003cp\u003eIndustry Recipes.\u003c\/p\u003e \u003cp\u003eIndustry System.\u003c\/p\u003e \u003cp\u003eInterdependence among Industry Attributes.\u003c\/p\u003e \u003cp\u003eThe Industry and the Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eOne Industry and another.\u003c\/p\u003e \u003cp\u003eThe Industry and the individual.\u003c\/p\u003e \u003cp\u003eThe Industry and the community.\u003c\/p\u003e \u003cp\u003eThe Industry and the organization.\u003c\/p\u003e \u003cp\u003eKeeping the Industry in View.\u003c\/p\u003e \u003cp\u003eIndustry Regions and Regional Advantage.\u003c\/p\u003e \u003cp\u003eRegional Closure and Brokerage.\u003c\/p\u003e \u003cp\u003eKnowledge Transfer between Industries.\u003c\/p\u003e \u003cp\u003eBusiness Ecosystems.\u003c\/p\u003e \u003cp\u003eTools for Industries.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6. Projects and Knowledge Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Evolution of Project-Based Knowledge.\u003c\/p\u003e \u003cp\u003eVariation: The Beginnings of Exploration.\u003c\/p\u003e \u003cp\u003eSelection: Between Exploration and Exploitation.\u003c\/p\u003e \u003cp\u003eRetention: The shift to exploitation.\u003c\/p\u003e \u003cp\u003eProjects As Episodes in Knowledge Work.\u003c\/p\u003e \u003cp\u003eContrasting Project-based Learning Experiences.\u003c\/p\u003e \u003cp\u003eLow Performance, Low Learning.\u003c\/p\u003e \u003cp\u003eHigh Performance, Low Learning.\u003c\/p\u003e \u003cp\u003eLow Performance, High Learning.\u003c\/p\u003e \u003cp\u003eHigh Performance, High Learning.\u003c\/p\u003e \u003cp\u003eLearning Landscapes and their Beneficiaries.\u003c\/p\u003e \u003cp\u003eOrganizations and Project Organizing.\u003c\/p\u003e \u003cp\u003eProjects, Practice and \"Boundary Objects\".\u003c\/p\u003e \u003cp\u003eTools for Project Work.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7. Virtual Knowledge Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eVirtual versus Physical Space.\u003c\/p\u003e \u003cp\u003eProperties of Virtual Communications.\u003c\/p\u003e \u003cp\u003eBrokerage and Closure in Virtual Work.\u003c\/p\u003e \u003cp\u003eManaging Virtual Projects.\u003c\/p\u003e \u003cp\u003eWorking with a Distant Subsidiary.\u003c\/p\u003e \u003cp\u003eWorking on a Complex Project.\u003c\/p\u003e \u003cp\u003eSelecting Communications Media.\u003c\/p\u003e \u003cp\u003eFacilitating Cross-Disciplinary Teams.\u003c\/p\u003e \u003cp\u003eOpen Source Software Communities.\u003c\/p\u003e \u003cp\u003eGrid Computing.\u003c\/p\u003e \u003cp\u003eFrom e-Business to Virtual Product Testing.\u003c\/p\u003e \u003cp\u003eTools for Virtual Work.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8. Global Knowledge and Learning.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Global Organization.\u003c\/p\u003e \u003cp\u003eHarnessing and exploiting local knowledge.\u003c\/p\u003e \u003cp\u003eActing Locally, Thinking Globally.\u003c\/p\u003e \u003cp\u003eBorn Global through International Alliances.\u003c\/p\u003e \u003cp\u003eKnowledge Flows in Global Organizations.\u003c\/p\u003e \u003cp\u003eThe Individual's Role in Global Knowledge Work.\u003c\/p\u003e \u003cp\u003eThe Community's Role in Global Knowledge Work.\u003c\/p\u003e \u003cp\u003eLocal versus Global Knowledge.\u003c\/p\u003e \u003cp\u003eAccessing Global Knowledge Workers.\u003c\/p\u003e \u003cp\u003eAn Integrative Model.\u003c\/p\u003e \u003cp\u003eTools for Global Knowledge Work.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9. Intellectual Property in Knowledge Work.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntellectual Property and the Knowledge Diamond.\u003c\/p\u003e \u003cp\u003eThe Individual.\u003c\/p\u003e \u003cp\u003eThe Community.\u003c\/p\u003e \u003cp\u003eThe Organization.\u003c\/p\u003e \u003cp\u003eThe Industry.\u003c\/p\u003e \u003cp\u003eA Changing Global Context.\u003c\/p\u003e \u003cp\u003eIndividual-Organization Conflict.\u003c\/p\u003e \u003cp\u003eContrasting Organizational Strategies.\u003c\/p\u003e \u003cp\u003eNational Initiatives.\u003c\/p\u003e \u003cp\u003eOpen Knowledge Sharing.\u003c\/p\u003e \u003cp\u003eAn Intellectual Property Paradox.\u003c\/p\u003e \u003cp\u003eTools Related to Intellectual Property.\u003c\/p\u003e \u003cp\u003eKnowledge Policy in the Corporate World.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10. Participating in the Knowledge Economy.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Knowledge Diamond at Work.\u003c\/p\u003e \u003cp\u003eWhy, How and with Whom We Work.\u003c\/p\u003e \u003cp\u003eConditions Underlying Knowledge Work.\u003c\/p\u003e \u003cp\u003eAlignment.\u003c\/p\u003e \u003cp\u003eConflict.\u003c\/p\u003e \u003cp\u003eOpen Versus Closed Positions.\u003c\/p\u003e \u003cp\u003eProcess Behind Knowledge Work.\u003c\/p\u003e \u003cp\u003eMaking and Sustaining Connections.\u003c\/p\u003e \u003cp\u003eThe evolution of projects.\u003c\/p\u003e \u003cp\u003eCollaboration Over the Web.\u003c\/p\u003e \u003cp\u003eContributing to Global Knowledge Work.\u003c\/p\u003e \u003cp\u003eDeveloping Intellectual Property.\u003c\/p\u003e \u003cp\u003eUsing the Knowledge Work Tool-kit.\u003c\/p\u003e \u003cp\u003ePlaying Parallel Roles.\u003c\/p\u003e \u003cp\u003eA Final Message.\u003c\/p\u003e \u003cp\u003eQuestions for Reflection.\u003c\/p\u003e \u003cp\u003eBibliography.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e  \"In this book the authors bridge a gap in the economic literature with a fresh and lively account of the crucial links among workers, knowledge work, and economic performance. Given the multi-dimensional character of the topic, they do not provide all the answers but they pose questions and guide the reader forward. This book sets the agenda on the knowledge-based economy and the complex relations that drive it.\" \u003ci\u003eMichael Best, University of Massachusetts Lowell\u003c\/i\u003e \u003cbr\u003e \u003cp\u003e\"This book provides an extraordinary integration of literature on knowledge work, accompanied by a large number of cases and stories to illustrate underlying ideas. I can think of no book that offers such a stimulating and thought-provoking blend of theory and practice. Both present and future managers will greatly enjoy this book.\" \u003ci\u003eLars Lindkvist, Linköping University\u003c\/i\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\"Both scholarly and streetwise, this book does a great job in showing what knowledge work means for the lives of the people who do it, and the performance of the organizations that try to manage it.\" \u003ci\u003eHarry Scarborough, University of Warwick\u003c\/i\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\u003ci\u003e\"\u003c\/i\u003eA very impressive account of 'knowledge at work' on several levels of analysis: individual, organization, industry, and community; that successfully connects with managerial practice\" \u003ci\u003eJoerg Sydow, Free University of Berlin\u003c\/i\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\"This book provides unique insights into the drivers behind the knowledge economy, showing how individuals, groups, organizations and industries create and use knowledge. It provides an important and highly readable contribution to contemporary understanding of knowledge and learning processes.” \u003ci\u003eDavid Gann, Imperial College London\u003c\/i\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\"For those of us wilting under the weight of new publications on knowledge and knowledge management this book provides a welcome refuge in what is a busy, crowded and often confusing zone. Not only does it provide a broad ranging and thorough review of the key issues, but it also challenges the reader to reflect on them chapter by chapter. The book recognises what too many others don’t that all the company procedures and IT-based knowledge management systems are just tools and that people are at the centre of the knowledge based economy. The strength of the book lies in its grounding in real work examples and in its consistent use of a framework – the knowledge diamond – which highlights the interdependencies of four key participants in knowledge work: individuals, communities, organizations and industries. It should be useful to both knowledge workers themselves and those that study them.\" \u003ci\u003eDr Tim Brady, University of Brighton\u003c\/i\u003e\u003c\/p\u003e  \u003cb\u003eRobert DeFillippi\u003c\/b\u003e is Professor of Management and Director of the Center for Innovation and Change Leadership at Suffolk University, Boston.\u003cbr\u003e \u003cp\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eMichael B. Arthur\u003c\/b\u003e is Professor of Management at Suffolk University, Boston.\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eValerie J. Lindsay\u003c\/b\u003e is Associate Professor in International Business at Victoria University, Wellington, New Zealand.\u003c\/p\u003e  This book focuses on the processes through which knowledge is created, accumulated and put to use in the knowledge-driven global economy. Its unique perspective stems from its “knowledge diamond” framework to examine how individuals, communities, organizations and host industries reciprocally influence each other in the course of knowledge work. Case examples are selected to appeal to an international audience.\u003cbr\u003e \u003cp\u003e\u003cbr\u003e \u003c\/p\u003e \u003cp\u003eThe book also covers the key topics of project-based, virtual, and global knowledge work and intellectual property. It emphasizes the practices and tools – both behavioral and information technology – through which participants exchange knowledge and generate new learning. Each chapter concludes with summary questions that can be the basis for the reader’s personal reflection, or for discussion among classroom or management development audiences.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989502247141,"sku":"NP9781405107563","price":60.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781405107563.jpg?v=1761784362","url":"https:\/\/k12savings.com\/es\/products\/knowledge-at-work-isbn-9781405107563","provider":"K12savings","version":"1.0","type":"link"}