{"product_id":"human-resource-management-in-the-hospitality-industry-isbn-9780471110569","title":"Human Resource Management in the Hospitality Industry","description":"This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations. Human Resources--The Key to Service Quality.\u003cbr\u003e \u003cbr\u003e Communication.\u003cbr\u003e \u003cbr\u003e Leadership.\u003cbr\u003e \u003cbr\u003e Motivation.\u003cbr\u003e \u003cbr\u003e Conflict Resolution.\u003cbr\u003e \u003cbr\u003e Stress and Coping.\u003cbr\u003e \u003cbr\u003e Decision Making.\u003cbr\u003e \u003cbr\u003e Training Structure.\u003cbr\u003e \u003cbr\u003e Organization Development.\u003cbr\u003e \u003cbr\u003e Strategy Formulation and Planning for Implementation.\u003cbr\u003e \u003cbr\u003e Appendix.\u003cbr\u003e \u003cbr\u003e Bibliography.\u003cbr\u003e \u003cbr\u003e Glossary.\u003cbr\u003e \u003cbr\u003e Index.  \u003cp\u003eFrank M. Go is the author of Human Resource Management in the Hospitality Industry, published by Wiley.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989389852901,"sku":"NP9780471110569","price":128.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471110569.jpg?v=1761783921","url":"https:\/\/k12savings.com\/es\/products\/human-resource-management-in-the-hospitality-industry-isbn-9780471110569","provider":"K12savings","version":"1.0","type":"link"}