{"product_id":"how-to-disagree-without-being-disagreeable-isbn-9780471157014","title":"How to Disagree Without Being Disagreeable","description":"As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:\u003cbr\u003e * Keep domestic disagreements from escalating\u003cbr\u003e * Deliver criticism to coworkers, employers, or employees\u003cbr\u003e * Handle aggressive, negative comments about race, politics, orreligion\u003cbr\u003e * Provide discipline without increasing hostility\u003cbr\u003e * Use language that reduces tension and creates rapport in everysituation OVERVIEW.\u003cbr\u003e \u003cbr\u003e Is Hostile Language Bad?\u003cbr\u003e \u003cbr\u003e Is Hostile Language Necessary?\u003cbr\u003e \u003cbr\u003e LAYING THE FOUNDATION.\u003cbr\u003e \u003cbr\u003e Detachment.\u003cbr\u003e \u003cbr\u003e Listening.\u003cbr\u003e \u003cbr\u003e Metaphors.\u003cbr\u003e \u003cbr\u003e TECHNIQUES.\u003cbr\u003e \u003cbr\u003e Using the Satir Modes.\u003cbr\u003e \u003cbr\u003e Using Presuppositions.\u003cbr\u003e \u003cbr\u003e Managing the Verbal Attack Patterns.\u003cbr\u003e \u003cbr\u003e Reducing Tension, Increasing Rapport.\u003cbr\u003e \u003cbr\u003e Conclusion.\u003cbr\u003e \u003cbr\u003e References and Bibliography.\u003cbr\u003e \u003cbr\u003e Index. Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley).  As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others—or deliver necessary negative messages of your own—without sacrificing your dignity or principles. You'll learn to:  \u003cul\u003e \u003cli\u003eKeep domestic disagreements from escalating\u003c\/li\u003e \u003cli\u003eDeliver criticism to coworkers, employers, or employees\u003c\/li\u003e \u003cli\u003eHandle aggressive, negative comments about race, politics, or religion\u003c\/li\u003e \u003cli\u003eProvide discipline without increasing hostility\u003c\/li\u003e \u003cli\u003eUse language that reduces tension and creates rapport in every situation\u003c\/li\u003e \u003c\/ul\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989378384101,"sku":"NP9780471157014","price":42.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471157014.jpg?v=1761783881","url":"https:\/\/k12savings.com\/es\/products\/how-to-disagree-without-being-disagreeable-isbn-9780471157014","provider":"K12savings","version":"1.0","type":"link"}