{"product_id":"hospitality-law-isbn-9781119305040","title":"Hospitality Law","description":"\u003cp\u003e\u003cb\u003e\u003ci\u003eHospitality Law: Managing Legal Issues in the Hospitality Industry, Fifth Edition\u003c\/i\u003e\u003c\/b\u003e takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to avoid liability. As a result, this book does look different than others on the market as the legal information contained is carefully selected to specifically correlate with helping students understand how to do the right thing, i.e., it is not a comprehensive book on the laws.\u003c\/p\u003e \u003cp\u003eBarth immediately helps readers learn about the legalities of situations and work through exercises – both individually and in groups -- to effectively apply them to hospitality management situations. Many instructors teach their course from a very applied perspective, which aligns with Barth’s approach.\u003c\/p\u003e \u003cp\u003ePREFACE ix\u003c\/p\u003e \u003cp\u003eACKNOWLEDGMENTS xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Prevention Philosophy 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 The Future Hospitality Manager And The Legal Environment 1\u003c\/p\u003e \u003cp\u003e1.2 The Hospitality Manager and Legal Management 2 \u003cbr\u003e \u003cbr\u003e Legally Managing at Work: Applying the STEM Process in Hospitality Management  5\u003c\/p\u003e \u003cp\u003e1.3 Ethics and the Law 6\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Mitigating Risks Associated with Legal and Ethical Compliance in International Business Transactions 12\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 13\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 13\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Government Agencies That Impact the Hospitality Industry 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Federal Regulatory and Administrative Agencies 15\u003c\/p\u003e \u003cp\u003e2.2 State Regulatory and Administrative Agencies 29\u003c\/p\u003e \u003cp\u003e2.3 Local Regulatory and Administrative Agencies 33\u003c\/p\u003e \u003cp\u003e2.4 Regulatory Interaction and Oversight Impacting Travel and Tourism 35\u003c\/p\u003e \u003cp\u003e2.5 Managing Conflicting Regulations 40\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Recommended Steps for Responding to Inquiries and Complaints by Government Agencies 40\u003c\/p\u003e \u003cp\u003e2.6 Responding to an Inquiry 41\u003c\/p\u003e \u003cp\u003e2.7 Monitoring Regulatory Change 42\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Immigration 42\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 43\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Hospitality Business Structures 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 The Importance of Business Structure 45\u003c\/p\u003e \u003cp\u003e3.2 Common Hospitality Organizational Structures 46\u003c\/p\u003e \u003cp\u003e3.3 Common Hospitality Operating Structures 51\u003c\/p\u003e \u003cp\u003e3.4 The Agency Relationship 55\u003c\/p\u003e \u003cp\u003eInternational Snapshot: A Comparative Overview of Business Entities in the Hotel Industry 58\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 58\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Contract Basics 59\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 Introduction to Contracts 59\u003c\/p\u003e \u003cp\u003e4.2 Components of an Enforceable Contract 61\u003c\/p\u003e \u003cp\u003e4.3 The Uniform Commercial Code 64\u003c\/p\u003e \u003cp\u003e4.4 Preventative Legal Management and Contracts 65\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Eight Steps to Follow When Entering into Contracts 67\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Reducing No-Show Reservations 70\u003c\/p\u003e \u003cp\u003eInternational Snapshot: International Contracts 71\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 72\u003c\/p\u003e \u003cp\u003eWhat Did You Learn In This Chapter? 72\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Significant Hospitality Contracts 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Specific Contract Clauses 73\u003c\/p\u003e \u003cp\u003e5.2 Franchise Contracts 80\u003c\/p\u003e \u003cp\u003e5.3 Management Contracts 84\u003c\/p\u003e \u003cp\u003e5.4 Conference Services Contracts 87\u003c\/p\u003e \u003cp\u003eInternational Snapshot: A Comparison of Franchise Disclosure Requirements under U.S. Law and International Law 93\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 94\u003c\/p\u003e \u003cp\u003eWhat Did You Learn In This Chapter? 94\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Legally Managing Property 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Introduction to Property 95\u003c\/p\u003e \u003cp\u003e6.2 Purchasing Property 97\u003c\/p\u003e \u003cp\u003e6.3 Financing the Purchase of Property 102\u003c\/p\u003e \u003cp\u003e6.4 Leasing Property 105\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Legal Considerations of Buying versus Leasing 109\u003c\/p\u003e \u003cp\u003e6.5 Respecting Intellectual Property Rights 110\u003c\/p\u003e \u003cp\u003eInternational Snapshot: U.S. Hotel Companies’ Options for Seeking Trademark Protection Abroad 114\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 115\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 115\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Legally Selecting Employees 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Employee Selection 117\u003c\/p\u003e \u003cp\u003e7.2 Discrimination in the Selection Process 126\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Accommodating Disabled Employees 128\u003c\/p\u003e \u003cp\u003e7.3 Verification of Eligibility to Work 129\u003c\/p\u003e \u003cp\u003e7.4 The Employment Relationship 134\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Canadian Employment Laws 137\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 138\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 138\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Legally Managing Employees 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Employment Relationships 139\u003c\/p\u003e \u003cp\u003e8.2 Workplace Discrimination and Sexual Harassment 141\u003c\/p\u003e \u003cp\u003e8.3 Family and Medical Leave Act 148\u003c\/p\u003e \u003cp\u003e8.4 Uniform Services Employment and Reemployment Rights Act 149\u003c\/p\u003e \u003cp\u003e8.5 Compensation 149\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Calculating Overtime Pay for Tipped Employees 154\u003c\/p\u003e \u003cp\u003e8.6 The Patient Protection and Affordable Care Act of 2010 156\u003c\/p\u003e \u003cp\u003e8.7 Managing Employee Performance 157\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Guidelines for Conducting Defensible Employee Terminations 160\u003c\/p\u003e \u003cp\u003e8.8 Unemployment Claims 161\u003c\/p\u003e \u003cp\u003e8.9 Employment Records and Retention 164\u003c\/p\u003e \u003cp\u003e8.10 Employment Posting 166\u003c\/p\u003e \u003cp\u003e8.11 Workplace Surveillance 166\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Managing Employees Abroad 168\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 169\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 169\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Your Responsibilities as a Hospitality Operator 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 Duties and Obligations of a Hospitality Operator 171\u003c\/p\u003e \u003cp\u003e9.2 Theories of Liability 172\u003c\/p\u003e \u003cp\u003e9.3 Legal Damages 176\u003c\/p\u003e \u003cp\u003e9.4 Anatomy of a Personal Injury Lawsuit 176\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: The Manager’s Role in Litigation 180\u003c\/p\u003e \u003cp\u003e9.5 Responding to an Incident 180\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Responding to an Accident 181\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Negligence 184\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 184\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 185\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Your Responsibilities as a Hospitality Operator to Guests 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10.1 Accommodating Guests 187\u003c\/p\u003e \u003cp\u003e10.2 Guest Privacy 191\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Law Enforcement and Guest Privacy 192\u003c\/p\u003e \u003cp\u003e10.3 Facility Maintenance 193\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Five Steps to Facility Evaluation 196\u003c\/p\u003e \u003cp\u003e10.4 Responsibilities to Nonguests 197\u003c\/p\u003e \u003cp\u003e10.5 Removal of Guests 198\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Responding to Guest Health Emergencies 200\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Should Foreign Governments Adopt Provisions from the USA PATRIOT Act to Combat Terrorist Acts against the Hospitality Industry? 200\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 201\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 201\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Your Responsibilities for Guests’ Property 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11.1 Liability For Guests’ Property 203\u003c\/p\u003e \u003cp\u003e11.2 Bailments 205\u003c\/p\u003e \u003cp\u003e11.3 Property with Unknown Ownership 209\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Disposing of Found Property 211\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Limited Liability of Innkeepers in Canada 211\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 212\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Your Responsibilities When Serving Food and Beverages 213\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12.1 Serving Food 213\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Steps to Take When a Guest Complains of Foodborne Illness 215\u003c\/p\u003e \u003cp\u003e12.2 Truth-in-Menu Laws 216\u003c\/p\u003e \u003cp\u003e12.3 Serving Alcohol 221\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Understanding Barriers to Entry and Regulatory Requirements for Foreign Producers of Alcohol Seeking to Import to the United States 228\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 229\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Legal Characteristics of Travel and Tourism 231\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13.1 Travel 231\u003c\/p\u003e \u003cp\u003e13.2 Travel Agents and Tour Operators 235\u003c\/p\u003e \u003cp\u003e13.3 Transportation and Common Carriers 240\u003c\/p\u003e \u003cp\u003e13.4 Tourism 246\u003c\/p\u003e \u003cp\u003e13.5 Online Travel Sales 251\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Internet Advertising Checklist 255\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Government Support of Tourism 255\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 256\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 257\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Safety and Security Issues 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e14.1 The Importance of a Protected Environment 259\u003c\/p\u003e \u003cp\u003e14.2 Safety and Security Programs: Four-Step Safety and Security Management Method 262\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Establishing an Effective Guestroom Lock Policy 266\u003c\/p\u003e \u003cp\u003e14.3 Crimes against Hospitality Businesses 268\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Procedures to Reduce the Incidence of Skipping 269\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Guidelines for Handling Credit Cards 270\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Personal Check Verification 271\u003c\/p\u003e \u003cp\u003e14.4 Human Trafficking 273\u003c\/p\u003e \u003cp\u003e14.5 Crisis Management Programs 274\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: The Manager’s Responsibilities in a Crisis 277\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Guest Relations in a Crisis Situation 278\u003c\/p\u003e \u003cp\u003eLegally Managing at Work: Guidelines for Dealing with the Media during a Crisis 279\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Legal Claims and Recovery for Injury under Mexican Law 282\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 282\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 282\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Managing Insurance 283\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e15.1 Introduction to Insurance 283\u003c\/p\u003e \u003cp\u003e15.2 Types of Coverage 285\u003c\/p\u003e \u003cp\u003e15.3 Selecting an Insurance Carrier 289\u003c\/p\u003e \u003cp\u003e15.4 Selecting the Insurance Policy 289\u003c\/p\u003e \u003cp\u003e15.5 Policy Analysis 290\u003c\/p\u003e \u003cp\u003eInternational Snapshot: Hotels Operating Internationally Need to Think Globally 292\u003c\/p\u003e \u003cp\u003eWhat Would You Do? 293\u003c\/p\u003e \u003cp\u003eWhat Did You Learn in This Chapter? 294\u003c\/p\u003e \u003cp\u003eGLOSSARY 295\u003c\/p\u003e \u003cp\u003eINDEX 301\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“… clear and reader-friendly and demonstrates the relationships between different approaches to performing hospitality and the contracts and agreements that result from them. … The authors’ main advice is to act responsibly, and they give explicit context-dependent examples as to how responsible conduct may be achieved.” - \u003ci\u003eInt J Semiot Law\u003c\/i\u003e (2024) 37:283–291\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989371896037,"sku":"NP9781119305040","price":65.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119305040.jpg?v=1761783855","url":"https:\/\/k12savings.com\/es\/products\/hospitality-law-isbn-9781119305040","provider":"K12savings","version":"1.0","type":"link"}