{"product_id":"handbook-for-the-new-health-care-manager-isbn-9780787955601","title":"Handbook for the New Health Care Manager","description":"It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace. This thoroughly revised and updated edition features new information on numerous topics.  HEALTH CARE LEADERSHIP IMPERATIVES.\u003cbr\u003e \u003cbr\u003e Understanding and Undertaking the Role of Health Care Manager.\u003cbr\u003e \u003cbr\u003e Making the Transition.\u003cbr\u003e \u003cbr\u003e Establishing a Progressive Work Environment.\u003cbr\u003e \u003cbr\u003e Managing the Nonplayers.\u003cbr\u003e \u003cbr\u003e Leading Through Conflict, Change, and Crisis.\u003cbr\u003e \u003cbr\u003e Orchestrating Progressive Team Action and Individual Performance.\u003cbr\u003e \u003cbr\u003e Strategic Analysis and Decision Making.\u003cbr\u003e \u003cbr\u003e Exemplifying Leadership Presence and Guidance.\u003cbr\u003e \u003cbr\u003e Case Study: Carolina Hospital Student Health Center.\u003cbr\u003e \u003cbr\u003e MANAGEMENT STRATEGIES.\u003cbr\u003e \u003cbr\u003e Encouraging Creativity.\u003cbr\u003e \u003cbr\u003e Selecting and Hiring Top Performers.\u003cbr\u003e \u003cbr\u003e Performance Evaluation.\u003cbr\u003e \u003cbr\u003e Negotiation Strategies.\u003cbr\u003e \u003cbr\u003e Balancing \"Administrivia\" and Progressive Action.\u003cbr\u003e \u003cbr\u003e Education and Development.\u003cbr\u003e \u003cbr\u003e Communication.\u003cbr\u003e \u003cbr\u003e Case Study: Jersey Medical Center Community Relations Office.\u003cbr\u003e \u003cbr\u003e RESOURCES.\u003cbr\u003e \u003cbr\u003e Appendix A: Analytical Planning and Decision-Making Tools.\u003cbr\u003e \u003cbr\u003e Appendix B: Structured Selection and Behavioral Interviewing System.\u003cbr\u003e \u003cbr\u003e Appendix C: Mentoring and Management Guidesheets.  \"Provides a wealth of practical, helpful information for today's health care manager at all levels of the organization. His insights get right to the heart of effective managerial problem solving.\" (Frederick Malphurs, director, VA Upstate New York Healthcare Network, Albany New York)\u003cbr\u003e \u003cbr\u003e \"Succeeds in combining solid academic knowledge with real world experience. This is an essential book for the healthcare manager as a text and as a day-to-day guide for most management situations.\" (Paul J. Hensler, administrator, UCSD Thornton Hospital, University of California, San Diego)\u003cbr\u003e \u003cbr\u003e \"Don Lombardi's manual has always been our organization's source for emergency guidance.\" (Msgr. Dennis J. Mahon, CEO, Catholic Community Services, Newark, New Jersey)\u003cbr\u003e \u003cbr\u003e \"this excellent resource deserves a place on your bookshelf.\" (The Healthcare Collaborator, 1\/02)\u003cbr\u003e \u003cbr\u003e \"This book provides practical and realistic solutions to serious problems that all managers face throughout their tenure. It is extremely useful in reassessing analytical and personnel management skills, and provides keen insights in addressing common and complex problems that all healthcare managers must confront daily.\"--Dale W. Davenport, Creighton University Medical Center DONALD N. LOMBARDI is associate academic director of Seton Hall University and the principal partner of CHR\/InterVista, a health care management consulting firm in Mt. Arlington, New Jersey.  It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace. This thoroughly revised and updated edition features new information on numerous topics and includes:  \u003cul\u003e \u003cli\u003eAn analysis of managerial strengths, weaknesses, opportunities, and threats\u003c\/li\u003e \u003cli\u003eHelpful guidelines for goal setting, performance assessment, and overall performance evaluation\u003c\/li\u003e \u003cli\u003eSuggestions for the most effective use of e-mail and other technological tools\u003c\/li\u003e \u003cli\u003eA blueprint for encouraging employee accountability, creativity, and innovation\u003c\/li\u003e \u003cli\u003eA targeted behavioral interviewing and selection guide.\u003c\/li\u003e \u003c\/ul\u003e In addition, this handy book contains effective strategic planning and decision-making tools and helpful guidelines that managers can use when mentoring employees. \"Provides a wealth of practical, helpful information for today's health care manager at all levels of the organization. His insights get right to the heart of effective managerial problem solving.\" —Frederick Malphurs, director, VA Upstate New York Healthcare Network, Albany, New York \"Succeeds in combining solid academic knowledge with real world experience. This is an essential book for the health care manager as a text and as a day-to-day guide for most management situations.\" —Paul J. Hensler, administrator, UCSD Thornton Hospital, University of California, San Diego \"Don Lombardi's manual has always been our organization's source for emergency guidance.\" —Msgr. Dennis J. Mahon, CEO, Catholic Community Services, Newark, New Jersey [author photo by] The Author Donald N. Lombardi, Ph.D., is associate academic director of Seton Hall University and the principal partner of CHR\/InterVista, a health care management consulting firm in Mt. Arlington, New Jersey. It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace.","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989324677349,"sku":"NP9780787955601","price":72.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787955601.jpg?v=1761783672","url":"https:\/\/k12savings.com\/es\/products\/handbook-for-the-new-health-care-manager-isbn-9780787955601","provider":"K12savings","version":"1.0","type":"link"}