{"product_id":"groups-that-work-and-those-that-dont-isbn-9781555421878","title":"Groups That Work (and Those That Don't)","description":"Explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups--including task forces, top management groups, production teams, and customer service teams--to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness.  Introduction: Work Teams in Organizations: An Orienting Frameword.\u003cbr\u003e \u003cbr\u003e TOP MANAGEMENT GROUPS: SETTING ORGANIZATIONAL DIRECTIONS.\u003cbr\u003e \u003cbr\u003e Fairfield Coordinating Group (R. Eisenstat).\u003cbr\u003e \u003cbr\u003e Corporate Restructuring Team (S. Cohen).\u003cbr\u003e \u003cbr\u003e Hilltop Hospital Top Management Group (S. Cohen).\u003cbr\u003e \u003cbr\u003e Summary: Top Management Groups (R. Eisenstat \u0026amp; S. Cohen).\u003cbr\u003e \u003cbr\u003e TASK FORCES: ACCOMPLISHING ONE-SHOT PROJECTS.\u003cbr\u003e \u003cbr\u003e The Students (C. Gersick).\u003cbr\u003e \u003cbr\u003e The Bankers (C. Gersick).\u003cbr\u003e \u003cbr\u003e Credit Analysis Team (M. Davis-Sacks).\u003cbr\u003e \u003cbr\u003e Summary: Task Forces (C. Gersick \u0026amp; M. Davis-Sacks).\u003cbr\u003e \u003cbr\u003e PROFESSIONAL SUPPORT TEAMS: PROVIDING EXPERT ASSISTANCE.\u003cbr\u003e \u003cbr\u003e The Tracking Team (M. Davis-Sacks).\u003cbr\u003e \u003cbr\u003e Fairfield Systems Group (R. Eisenstat).\u003cbr\u003e \u003cbr\u003e Airline Maintenance Group (D. Denison).\u003cbr\u003e \u003cbr\u003e Summary: Professional Support Groups (M. Davis-Sacks, et al.).\u003cbr\u003e \u003cbr\u003e PERFORMING GROUPS: PLAYING TO AUDIENCES.\u003cbr\u003e \u003cbr\u003e Detroit STring Quartet (T. Butterworth).\u003cbr\u003e \u003cbr\u003e Children's Theatre Company (S. Friedman).\u003cbr\u003e \u003cbr\u003e University Athletic Teams (W. Kahn).\u003cbr\u003e \u003cbr\u003e New Haven Nighthawks (J. Wood).\u003cbr\u003e \u003cbr\u003e Summary: Performing Groups (T. Butterworth, et al.).\u003cbr\u003e \u003cbr\u003e HUMAN SERVICE TEAMS: TAKING CARE OF PEOPLE.\u003cbr\u003e \u003cbr\u003e Operating Room Nurses (D. Denison \u0026amp; R. Sutton).\u003cbr\u003e \u003cbr\u003e Midwest Federal Correctional Institution (A. Perkins \u0026amp; D. Abramis).\u003cbr\u003e \u003cbr\u003e Mental Health Treatment Teams (R. Shaw).\u003cbr\u003e \u003cbr\u003e Summary: Human Service Teams (A. Perkins, et al.).\u003cbr\u003e \u003cbr\u003e CUSTOMER SERVICE TEAMS: SELLING PRODUCTS AND SERVICES.\u003cbr\u003e \u003cbr\u003e Beer Sales and Delivery Teams (R. Saavedra).\u003cbr\u003e \u003cbr\u003e Flight Attendant Teams (S. Cohen \u0026amp; D. Denison).\u003cbr\u003e \u003cbr\u003e Summary: Customer Service Teams (R. Saavedra, et al.).\u003cbr\u003e \u003cbr\u003e PRODUCTION TEAMS: TURNING OUT THE PRODUCT.\u003cbr\u003e \u003cbr\u003e Compressor Team Start-Up (R. Eisenstat).\u003cbr\u003e \u003cbr\u003e Airline Cockpit Crew (R. Ginnett).\u003cbr\u003e \u003cbr\u003e Semiconductor Manufacturing Team (D. Abramis).\u003cbr\u003e \u003cbr\u003e 28. Summary: Production Teams Conclusion: Creating More Effective Work Groups in Organizations (J. Hackman). J. RICHARD HACKMAN is Cahners-Rabb Professor of Social and Organizational Psychology at Harvard University. He received his Ph.D. in social psychology from the University of Illinois in 1966, and taught at Yale University until 1986. He is coauthor of several books, including Work Redesign (1980). Explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups—including task forces, top management groups, production teams, and customer service teams—to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness. A range of expert contributors explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups—including task forces, top management groups, production teams, and customer service teams—to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness.","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989316419813,"sku":"NP9781555421878","price":69.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781555421878.jpg?v=1761783640","url":"https:\/\/k12savings.com\/es\/products\/groups-that-work-and-those-that-dont-isbn-9781555421878","provider":"K12savings","version":"1.0","type":"link"}