{"product_id":"forces-of-change-isbn-9781118099131","title":"Forces of Change","description":"\u003cp\u003eA\u003cb\u003emerican health care\u003c\/b\u003e has made great strides in the past hundred years. Life expectancy has increased dramatically and advances in medicine and treatments have eradicated many life-threatening diseases. However, in today's health care arena there is divergence between our health needs, the structure of our health care system, and how health care is delivered and funded.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eForces of Change\u003c\/i\u003e, David A. Shore has collected the leading thinking from experts in the field on how our health care system can benefit from important lessons from other industries and effect transformational change that truly serves all stakeholders well.\u003c\/p\u003e \u003cp\u003eContributors include Max Caldwell of Towers Watson; Michael J. Dowling of North Shore–Long Island Jewish Medical Health System; John P. Glaser of Siemens Healthcare; Ashish K. Jha of the Harvard School of Public Health; Eric D. Kupferberg of Northeastern University; Lucian Leape of the Harvard School of Public Health; Jeff Margolis of the TriZetto Group, Inc.; and David Shoultz of Philips Electronics.\u003c\/p\u003e  \u003cp\u003eEditor’s Preface vii\u003cbr\u003e \u003ci\u003eDavid A. Shore, Harvard School of Public Health\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eAcknowledgments xiii\u003c\/p\u003e \u003cp\u003eThe Editor xv\u003c\/p\u003e \u003cp\u003eThe Contributors xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Can We Get Better? 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Framing the Forces of Change 3\u003cbr\u003e \u003ci\u003eDavid A. Shore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 The Market Dynamics of Health Care 21\u003cbr\u003e \u003ci\u003eEric D. Kupferberg, Northeastern University, Harvard School of Public Health\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Transformational Leadership: The Key to Success 35\u003cbr\u003e \u003ci\u003eMichael J. Dowling, North Shore–LIJ Health System, Harvard School of Public Health\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: The Elements of Change 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4 Employee Engagement and the Transformation of the Health Care Industry 51\u003cbr\u003e \u003ci\u003eMax Caldwell, Towers Watson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 Patient Safety in the Era of Health Care Reform 67\u003cbr\u003e \u003ci\u003eLucian Leape, Harvard School of Public Health\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 Health Care Reform and Technological Innovation 85\u003cbr\u003e \u003ci\u003eDavid Shoultz, Philips Electronics\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Health Care IT: A Critical Enabler for Health Care Transformation 101\u003cbr\u003e \u003ci\u003eJohn P. Glaser, Siemens Healthcare\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 Health Care IT: A Reality Check 115\u003cbr\u003e \u003ci\u003eAshish K. Jha, Harvard School of Public Health\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 A Systematic Solution: Integrated Health Care Management 129\u003cbr\u003e \u003ci\u003eJeff Margolis, The TriZetto Group\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Reshaping the Organization 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Stakeholder Interactions: Can We Transform Bad Behavior? 149\u003cbr\u003e \u003ci\u003eEric D. Kupferberg\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders 169\u003cbr\u003e \u003ci\u003eDavid A. Shore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 A Winning Brand: Leveraging the Power of Intangible Assets 191\u003cbr\u003e \u003ci\u003eDavid A. Shore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Implementing Health Care Change through Projects 211\u003cbr\u003e \u003ci\u003eDavid A. Shore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eEndnotes 229\u003c\/p\u003e \u003cp\u003eIndex 253\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eDavid A. Shore, PhD,\u003c\/b\u003e is the founder and director of the Harvard School of Public Health's Forces of Change Program, Trust Initiative, and Project Management in Health Care programs.\u003c\/p\u003e  \u003cp\u003eA\u003cb\u003emerican health care\u003c\/b\u003e has made great strides in the past hundred years. Life expectancy has increased dramatically and advances in medicine and treatments have eradicated many life-threatening diseases. However, in today's health care arena there is divergence between our health needs, the structure of our health care system, and how health care is delivered and funded.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eForces of Change\u003c\/i\u003e, David A. Shore has collected the leading thinking from experts in the field on how our health care system can benefit from important lessons from other industries and effect transformational change that truly serves all stakeholders well.\u003c\/p\u003e \u003cp\u003eContributors include Max Caldwell of Towers Watson; Michael J. Dowling of North Shore–Long Island Jewish Medical Health System; John P. Glaser of Siemens Healthcare; Ashish K. Jha of the Harvard School of Public Health; Eric D. Kupferberg of Northeastern University; Lucian Leape of the Harvard School of Public Health; Jeff Margolis of the TriZetto Group, Inc.; and David Shoultz of Philips Electronics.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989230338277,"sku":"NP9781118099131","price":58.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118099131.jpg?v=1761783297","url":"https:\/\/k12savings.com\/es\/products\/forces-of-change-isbn-9781118099131","provider":"K12savings","version":"1.0","type":"link"}