{"product_id":"facilities-managers-desk-reference-isbn-9781119633594","title":"Facilities Manager's Desk Reference","description":"\u003cp\u003e\u003cb\u003eA practical guide to the principle services of facilities management, revised and updated\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe updated third edition of \u003ci\u003eFacilities Manager's Desk Reference\u003c\/i\u003e is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards.\u003c\/p\u003e \u003cp\u003eThe third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHas been fully updated, reviewing the essential data covering the principal FM services\u003c\/li\u003e \u003cli\u003eIs highly practical, ideal for the busy FM practitioner\u003c\/li\u003e \u003cli\u003ePresents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more\u003c\/li\u003e \u003cli\u003eIs a time-saving resource that brings together essential, useful, and practical FM information in one handy volume;\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWritten for students and professional facilities managers, \u003ci\u003eFacilities Manager's Desk Reference\u003c\/i\u003e is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.\u003c\/p\u003e \u003cp\u003eList of Abbreviations xxv\u003c\/p\u003e \u003cp\u003eIntroduction xxxiii\u003c\/p\u003e \u003cp\u003e1 History of Facilities Management 1\u003c\/p\u003e \u003cp\u003e2 Key Drivers of Facilities Management 11\u003c\/p\u003e \u003cp\u003e3 Activities in Facilities Management 23\u003c\/p\u003e \u003cp\u003e4 Delivering Facilities Management – Strategy 29\u003c\/p\u003e \u003cp\u003e5 Outsourcing 43\u003c\/p\u003e \u003cp\u003e6 Financial Management 48\u003c\/p\u003e \u003cp\u003e7 Property and Estates Management 84\u003c\/p\u003e \u003cp\u003e8 Property Legislation and Leases 99\u003c\/p\u003e \u003cp\u003e9 Developing New Buildings 119\u003c\/p\u003e \u003cp\u003e10 Project Management 147\u003c\/p\u003e \u003cp\u003e11 Space Management 160\u003c\/p\u003e \u003cp\u003e12 Workplace and Accommodation Management 192\u003c\/p\u003e \u003cp\u003e13 Procurement 198\u003c\/p\u003e \u003cp\u003e14 Contracts and Contract Management 214\u003c\/p\u003e \u003cp\u003e15 Legislation 227\u003c\/p\u003e \u003cp\u003e16 Legislation Affecting Facilities Management Activities 237\u003c\/p\u003e \u003cp\u003e17 Fire Safety and Legislation 254\u003c\/p\u003e \u003cp\u003e18 Electrical Supplies and Electrical Safety 277\u003c\/p\u003e \u003cp\u003e19 Accessibility and Inclusive Built Environments 287\u003c\/p\u003e \u003cp\u003e20 First Aid at Work 296\u003c\/p\u003e \u003cp\u003e21 Asbestos 304\u003c\/p\u003e \u003cp\u003e22 Water Supplies and Water Safety 313\u003c\/p\u003e \u003cp\u003e23 Construction (Design and Management) Regulations 334\u003c\/p\u003e \u003cp\u003e24 Business Continuity 344\u003c\/p\u003e \u003cp\u003e25 Maintenance – Definitions and Strategies 357\u003c\/p\u003e \u003cp\u003e26 Mechanical and Electrical Systems and Their Maintenance 371\u003c\/p\u003e \u003cp\u003e27 Information and Communications Technology 392\u003c\/p\u003e \u003cp\u003e28 Grounds and External Areas 412\u003c\/p\u003e \u003cp\u003e29 Fabric Maintenance 437\u003c\/p\u003e \u003cp\u003e30 Energy Management 444\u003c\/p\u003e \u003cp\u003e31 Front of House 468\u003c\/p\u003e \u003cp\u003e32 Housekeeping and Cleaning Services 484\u003c\/p\u003e \u003cp\u003e33 Security Management 506\u003c\/p\u003e \u003cp\u003e34 Customer and Stakeholder Relations 524\u003c\/p\u003e \u003cp\u003e35 Waste Management 538\u003c\/p\u003e \u003cp\u003e36 Catering and Hospitality Services 556\u003c\/p\u003e \u003cp\u003e37 Quality Management 575\u003c\/p\u003e \u003cp\u003e38 Document Management Services 592\u003c\/p\u003e \u003cp\u003e39 Sustainability and Environmental Issues 606\u003c\/p\u003e \u003cp\u003e40 Management of the Facilities Management Function 632\u003c\/p\u003e \u003cp\u003eIndex 653\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJANE WIGGINS\u003c\/b\u003e, MBA CFM FIWFM, has over thirty-five years of experience of facilities management, project delivery and provision of business support services in major blue chip organizations and the education sector. With expertise in operational and strategic aspects of facilities management, Jane established FM Tutor \u0026amp; Associates Ltd to bring her knowledge to many hundreds of Facilities Management students, helping them gain a professional qualification in FM. Formerly an Associate Tutor and dissertation supervisor for the MSc in Facilities Management at the University College of Estates Management and lead Tutor at the CTP Resettlement Centre for the FM programmes, Jane has worked with many other educational organisations. She was Chair of the British Institute of Facilities Management Education special interest group from 2003 – 2008. Jane has spoken and written extensively on the subject and is author of the BPP BIFM workbooks, several case studies and articles on FM across range of publications such as Croners, EFMR, Facilities Management Journal, and FM World.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eA practical guide to the principle services of facilities management, revised and updated\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eThe updated third edition of \u003ci\u003eFacilities Manager's Desk Reference\u003c\/i\u003e is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. \u003c\/p\u003e\u003cp\u003eThe third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHas been fully updated, reviewing the essential data covering the principal FM services\u003c\/li\u003e \u003cli\u003eIs highly practical, ideal for the busy FM practitioner\u003c\/li\u003e \u003cli\u003ePresents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more\u003c\/li\u003e \u003cli\u003eIs a time-saving resource that brings together essential, useful, and practical FM information in one handy volume\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWritten for students and professional facilities managers, \u003ci\u003eFacilities Manager's Desk Reference\u003c\/i\u003e is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989193933029,"sku":"NP9781119633594","price":60.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119633594.jpg?v=1761783158","url":"https:\/\/k12savings.com\/es\/products\/facilities-managers-desk-reference-isbn-9781119633594","provider":"K12savings","version":"1.0","type":"link"}