{"product_id":"extreme-toyota-isbn-9780470267622","title":"Extreme Toyota","description":"\u003ci\u003eExtreme Toyota\u003c\/i\u003e offers the first real, comprehensive inside look at what makes one of the world?s best companies run. With unprecedented access to the inner working of Toyota, the authors spent six years researching the company, interviewing hundreds of executives and employees, and discovering the company's secret of success. What they uncovered will surprise you and change the way you think about business. Simultaneously rigidly traditional and seriously innovative, it is precisely those internal contradictions that make the company so successful and admired. \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 1 Extreme Toyota: An Organization Powered by Creative Contradictions 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAn Amazing Track Record 1\u003c\/p\u003e \u003cp\u003eThe Hard Side of Toyota 3\u003c\/p\u003e \u003cp\u003eThe Powerful and Mysterious Soft Side 3\u003c\/p\u003e \u003cp\u003eHow Toyota Is Like a Failed, Stagnant Company 4\u003c\/p\u003e \u003cp\u003eManagement Orchestrated Contradictions,Opposites, and Paradoxes 8\u003c\/p\u003e \u003cp\u003eEmbracing Contradictions as a Way of Life 19\u003c\/p\u003e \u003cp\u003eConclusion 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 2 Six Opposing Forces That Drive the Company’s Expansion—and Keep It from Breaking Apart 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eForces of Expansion 25\u003c\/p\u003e \u003cp\u003eForces of Integration 30\u003c\/p\u003e \u003cp\u003eSix Forces Working Together 34\u003c\/p\u003e \u003cp\u003eResource Base 35\u003c\/p\u003e \u003cp\u003eSix Forces in Action: Case of the Lexus 38\u003c\/p\u003e \u003cp\u003eConclusion 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 3 The Force of Impossible Goals 43\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeet Every Customer Need 45\u003c\/p\u003e \u003cp\u003eThe Finest Cars, the Finest Dealers 51\u003c\/p\u003e \u003cp\u003eBypassing Japan to Make a Global Car 57\u003c\/p\u003e \u003cp\u003eConclusion 64\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 4 Eagerness  to Experiment 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExperimentation Hardware:The Eight-Step and A3 Processes 73\u003c\/p\u003e \u003cp\u003eExperimentation Software: Values 86\u003c\/p\u003e \u003cp\u003eConclusion 92\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 5  Local Customization 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Underdog Even at Home 98\u003c\/p\u003e \u003cp\u003eCustomizing the IMV in Asia 99\u003c\/p\u003e \u003cp\u003eThe Challenges and Benefits of Local Customization 100\u003c\/p\u003e \u003cp\u003eCustomizing the Yaris for Europe 102\u003c\/p\u003e \u003cp\u003eCustomizing the Scion for the United States Youth Segment 105\u003c\/p\u003e \u003cp\u003eCustomizing the Tundra for the United States 115\u003c\/p\u003e \u003cp\u003eDisseminating Local Best Practices throughout the World 116\u003c\/p\u003e \u003cp\u003eConclusion 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 6 The Founders’ Philosophies 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTomorrow Will Be Better than Today 124\u003c\/p\u003e \u003cp\u003eEverybody Should Win 129\u003c\/p\u003e \u003cp\u003eCustomer First, Dealers Second, and Manufacturer Last 135\u003c\/p\u003e \u003cp\u003eGenchi Genbutsu 139\u003c\/p\u003e \u003cp\u003eConclusion 141\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 7 Toyota’s Nerve System—A Human Version of the World Wide Web 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOpen and Lateral Dissemination of Know-How 146\u003c\/p\u003e \u003cp\u003eFreedom to Voice Contrary Opinions 149\u003c\/p\u003e \u003cp\u003eFrequent Face-to-Face Interaction 154\u003c\/p\u003e \u003cp\u003eMaking Tacit Knowledge Explicit: The Toyota Way 2001 158\u003c\/p\u003e \u003cp\u003eFormal and Informal Support Mechanisms 161\u003c\/p\u003e \u003cp\u003eConclusion 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 8 Up-and-In Human Resource Management 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStable, Long-Term Employment 169\u003c\/p\u003e \u003cp\u003eEmphasis on Training,Training, and More Training 172\u003c\/p\u003e \u003cp\u003ePower in Teamwork 177\u003c\/p\u003e \u003cp\u003eAction Orientation 178\u003c\/p\u003e \u003cp\u003eLearning-Based Evaluation 180\u003c\/p\u003e \u003cp\u003eConclusion 183\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 9 Toyota’s Resource Base 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInvesting in Efficiency 187\u003c\/p\u003e \u003cp\u003eCultivating Organizational Capability and People Required for Growth 191\u003c\/p\u003e \u003cp\u003eMaking a Long-Term Commitment to People 198\u003c\/p\u003e \u003cp\u003eConclusion 206\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 10 A Company Always in Danger 211\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Growth Pains 212\u003c\/p\u003e \u003cp\u003eEmployee Complacency 214\u003c\/p\u003e \u003cp\u003eCultural Rigidity 216\u003c\/p\u003e \u003cp\u003eWorkforce Diversity 218\u003c\/p\u003e \u003cp\u003eInsular Approach to the Capital Markets 220\u003c\/p\u003e \u003cp\u003eRise of New Competitors 221\u003c\/p\u003e \u003cp\u003eConclusion 223\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 11 What Your Organization Can Learn from Toyota: Ten Powerful Contradictions 225\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEmbrace Contradictions 229\u003c\/p\u003e \u003cp\u003eConclusion 238\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix A Selected Auto Industry Figures and Comparisons 241\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1—Extreme Toyota 241\u003c\/p\u003e \u003cp\u003eChapter 2—Six Forces 248\u003c\/p\u003e \u003cp\u003eChapter 3—Impossible Goals 253\u003c\/p\u003e \u003cp\u003eChapter 9—Resources 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix B Literature Review 257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLiterature Review Methodology 258\u003c\/p\u003e \u003cp\u003eNotes 263\u003c\/p\u003e \u003cp\u003eReferences 287\u003c\/p\u003e \u003cp\u003eIndex 297\u003c\/p\u003e \"Heavily footed and studded with graphs and charts, this insider's view of one of the world's leading manufacturers is somewhat academic in tone yet has enough anecdotes to make it interesting.\" (\u003ci\u003eLibrary Journal\u003c\/i\u003e, May 15, 2008)   \u003cp\u003e\u003cb\u003eHIROTAKA TAKEUCHI, EMI OSONO,\u003c\/b\u003e and \u003cb\u003eNORIHIKO SHIMIZU\u003c\/b\u003e are business school graduates from the University of California, Berkeley, The George Washington University, and Stanford University, respectively. They are professors at one of Japan's top business schools, Hitotsubashi University, Graduate School of International Corporate Strategy (www.ics.hit-u.ac.jp). Takeuchi works closely with Professor Michael E. Porter of Harvard University, with whom he coauthored \u003ci\u003eCan Japan Compete?\u003c\/i\u003e (2000). All three authors are also frequent speakers at conferences and seminars around the world.      \u003c\/p\u003e\u003cp\u003e\u003cb\u003e\"This is the definitive book on the secret to Toyota's phenomenal success, with important lessons for all leaders.\" —\u003ci\u003eNoel Tichy\u003c\/i\u003e\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eBy almost any measure, Toyota is a model of extreme performance among the world's best manufacturers. The company is hugely profitable, known for strong engineering, durability, and reliability, and is on track to replace GM as the world's largest automaker. What explains this phenomenal success? \u003c\/p\u003e\u003cp\u003eBased on six years of research and unprecedented access to Toyota facilities, documents, and activities—as well as hundreds of interviews with employees and leaders of the company—\u003ci\u003eExtreme Toyota\u003c\/i\u003e explains what makes Toyota great and what you and your business can learn from its success. \u003c\/p\u003e\u003cp\u003eThough Toyota is well known for its innovative production process—the Toyota Production System (TPS)—there is much more to its success than just its nimble, cost-effective production practices. The authors of \u003ci\u003eExtreme Toyota\u003c\/i\u003e explain that the secret to Toyota's success lies in a series of striking paradoxes or contradictions that are actively encouraged by Toyota's management. For example: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eToyota cultivates frugality and thriftiness AND spends big to develop people and projects\u003c\/li\u003e \u003cli\u003eIt is hierarchical and bureaucratic AND encourages dissent\u003c\/li\u003e \u003cli\u003eIt aims for stability AND fosters a mindset of paranoia\u003c\/li\u003e \u003cli\u003eIt moves forward slowly and gradually AND makes big leaps\u003c\/li\u003e \u003cli\u003eIt is operationally efficient AND filled with redundancy\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis creative clash of innovative production practices and traditional corporate culture not only works, it works extraordinarily well. Toyota manages to turn these seeming contradictions into unlimited growth and success. While most companies seek to stamp out internal contradictions and paradoxes, Toyota actively encourages them, resulting in continuous innovation and constant renewal. If you want to grow your own culture of contradiction and success, take a look inside the world's best manufacturer.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989191934181,"sku":"NP9780470267622","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470267622.jpg?v=1761783151","url":"https:\/\/k12savings.com\/es\/products\/extreme-toyota-isbn-9780470267622","provider":"K12savings","version":"1.0","type":"link"}