{"product_id":"end-to-end-quality-of-service-over-cellular-networks-isbn-9780470011805","title":"End-to-End Quality of Service over Cellular Networks","description":"This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.  \u003cul\u003e \u003cli\u003eFocuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services\u003c\/li\u003e \u003cli\u003eIncludes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network\u003c\/li\u003e \u003cli\u003eProvides service performance benchmarking for different technologies from real networks\u003c\/li\u003e \u003cli\u003eExplores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction\u003c\/li\u003e \u003cli\u003eIllustrates all points throughout using real world examples gleaned from cutting-edge research\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.\u003c\/p\u003e  \u003cb\u003eList of Contributors.\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eForeword.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePreface.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAcknowledgements.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction\u003c\/b\u003e (\u003ci\u003eJohn Cullen, Mattias Wahlqvist and Gerardo Gómez\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e1.1 Mobile Services in Perspective.\u003c\/p\u003e \u003cp\u003e1.2 Mobile Technology Evolution.\u003c\/p\u003e \u003cp\u003e1.3 Motivation for QoS.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Cellular Wireless Technologies\u003c\/b\u003e (\u003ci\u003ePetteri Hakalin, Pablo Tapia, Juan Ramiro-Moreno, Raquel Rodríguez, M\u003csup\u003e\u003c\/sup\u003e\u003c\/i\u003e\u003ci\u003ea\u003c\/i\u003e \u003ci\u003eCarmen Aguayo-Torres and Rafael Sánchez\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e2.1 Introduction.\u003c\/p\u003e \u003cp\u003e2.2 GSM\/GPRS\/EDGE.\u003c\/p\u003e \u003cp\u003e2.3 WCDMA\/HSDPA.\u003c\/p\u003e \u003cp\u003e2.4 IS-95\/CDMA2000-1x, EV-DV, EV-DO.\u003c\/p\u003e \u003cp\u003e2.5 WLAN.\u003c\/p\u003e \u003cp\u003e2.6 Future Outlook.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Data Services Architecture and Standardization\u003c\/b\u003e (\u003ci\u003eSalvador Hierrezuelo, Alejandro Gil, Juan Guerrero, Raquel Rodríguez, Juan Torreblanca, Mattias Wahlqvist and Gerardo Gómez\u003c\/i\u003e)\u003c\/p\u003e \u003cp\u003e3.1 Introduction.\u003c\/p\u003e \u003cp\u003e3.2 Services Architecture.\u003c\/p\u003e \u003cp\u003e3.3 Data Protocols Characteristics.\u003c\/p\u003e \u003cp\u003e3.4 SMS\/MMS.\u003c\/p\u003e \u003cp\u003e3.5 WAP.\u003c\/p\u003e \u003cp\u003e3.6 Web.\u003c\/p\u003e \u003cp\u003e3.7 Push-to-Talk over Cellular (PoC).\u003c\/p\u003e \u003cp\u003e3.8 Network Gaming Services.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Quality of Service Mechanisms\u003c\/b\u003e (\u003ci\u003eRaquel Rodríguez, Daniel Fernández, Héctor Montes, Salvador Hierrezuelo and Gerardo Gómez\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e4.1 What is Quality of Service?\u003c\/p\u003e \u003cp\u003e4.2 IP-Based QoS.\u003c\/p\u003e \u003cp\u003e4.3 QoS Architecture in 3GPP and 3GPP2.\u003c\/p\u003e \u003cp\u003e4.4 QoS Policy Management.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 End-to-End Service Performance Analysis\u003c\/b\u003e (\u003ci\u003eRafael Sánchez, Gerardo Gómez, Pablo Ameigeiras, Jorge Navarro and Gabriel Ramos\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e5.1 Introduction.\u003c\/p\u003e \u003cp\u003e5.2 Service Performance Characterization.\u003c\/p\u003e \u003cp\u003e5.3 Data Link Effects.\u003c\/p\u003e \u003cp\u003e5.4 Transport and Application Layer Effects.\u003c\/p\u003e \u003cp\u003e5.5 Impact of Network Dimensioning in the Service Performance.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Service Performance Verification and Benchmarking\u003c\/b\u003e (\u003ci\u003eRafael Sánchez, Manuel Martínez, Salvador Hierrezuelo, Juan Guerrero and Juan Torreblanca\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e6.1 Introduction.\u003c\/p\u003e \u003cp\u003e6.2 Key Performance Indicators.\u003c\/p\u003e \u003cp\u003e6.3 Trial Methodology.\u003c\/p\u003e \u003cp\u003e6.4 Technology Benchmarking.\u003c\/p\u003e \u003cp\u003e6.5 Performance Analysis Example.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Customer Experience Management\u003c\/b\u003e (\u003ci\u003eBrian Carroll\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e7.1 Overview of Customer Experience Management.\u003c\/p\u003e \u003cp\u003e7.2 CEM and Service Management.\u003c\/p\u003e \u003cp\u003e7.3 Advantages CEM Brings to an Operator.\u003c\/p\u003e \u003cp\u003e7.4 Summary.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Service Performance Optimization\u003c\/b\u003e (\u003ci\u003eGerardo Gómez, Juan Torreblanca and Mattias Wahlqvist\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e8.1 Introduction.\u003c\/p\u003e \u003cp\u003e8.2 Network-Level Optimization.\u003c\/p\u003e \u003cp\u003e8.3 Transport-Level Optimization.\u003c\/p\u003e \u003cp\u003e8.4 Compression Techniques.\u003c\/p\u003e \u003cp\u003e8.5 Performance Enhancing Proxies.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGlossary.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex.\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003eGerardo Gómez\u003c\/strong\u003e is Service Performance Competence Team Manager at Tartec in Spain. He received and Engineering degree in Telecommunications in the E.T.S.I. de Telecomunicacion, Universidad de Malaga in 1999. His area of research is Quality of Service management in 4G mobile networks. \u003c\/p\u003e\u003cp\u003eRafael Sánchez is (E)GPRS Performance Team Manager at Tartec also in Spain. He studied Telecommunications Engineering at E.T.S.I. de Telecomunicacion, Universidad de Malaga. He has worked for Nokia, and moved to Tartec in 2003.   This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.  \u003c\/p\u003e\u003cul\u003e \u003cli\u003eFocuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services\u003c\/li\u003e \u003cli\u003eIncludes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network\u003c\/li\u003e \u003cli\u003eProvides service performance benchmarking for different technologies from real networks\u003c\/li\u003e \u003cli\u003eExplores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction\u003c\/li\u003e \u003cli\u003eIllustrates all points throughout using real world examples gleaned from cutting-edge research\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989131477221,"sku":"NP9780470011805","price":158.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470011805.jpg?v=1761782924","url":"https:\/\/k12savings.com\/es\/products\/end-to-end-quality-of-service-over-cellular-networks-isbn-9780470011805","provider":"K12savings","version":"1.0","type":"link"}