{"product_id":"driving-change-isbn-9781401302887","title":"Driving Change","description":"\u003cdiv\u003e\n\u003cb\u003eFor the first time ever, one of the \"World's Most Admired\" companies opens its doors for a fascinating, lively, and most of all instructive look at how it does business\u003c\/b\u003e We see them everywhere -- those brown trucks with the golden logo, the drivers delivering their share of 14 million parcels handled \u003ci\u003edaily\u003c\/i\u003e. To most of us, UPS is a reliable fact of life. But to well-informed businesspeople, Big Brown is a company to emulate. Quietly and steadfastly, UPS has earned a reputation as one of the leading companies in America, known as much for its innovative practices as its skill in creating satisfied customers \u003ci\u003eand\u003c\/i\u003e employees. Just in time for the company's hundredth anniversary, UPS has allowed authors Mike Brewster and Fred Dalzell unprecedented access to their facilities, their workers, and their history -- including their mistakes. What emerges are clear-cut lessons from which any business can benefit. \u003ci\u003eDriving Change\u003c\/i\u003e is an enlightening, absorbing, and dynamic account of a company at the very fulcrum of global commerce.\u003c\/div\u003e","brand":"Grand Central Publishing","offers":[{"title":"Default Title","offer_id":44893658448101,"sku":"NP9781401302887","price":24.95,"currency_code":"USD","in_stock":false}],"url":"https:\/\/k12savings.com\/es\/products\/driving-change-isbn-9781401302887","provider":"K12savings","version":"1.0","type":"link"}