{"product_id":"diversity-and-cultural-competence-in-health-care-isbn-9781118065600","title":"Diversity and Cultural Competence in Health Care","description":"\u003cp\u003eMajor changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, \u003ci\u003eDiversity and Cultural Competence in Health Care: A Systems Approach\u003c\/i\u003e is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery.\u003c\/p\u003e \u003cp\u003eFocusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization.\u003c\/p\u003e \u003cp\u003eEach chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.\u003c\/p\u003e \u003cp\u003eFigures and Tables ix\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003eThe Authors xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE THE DIVERSITY IMPERATIVE 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Systems Approach to Cultural Competence 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDimensions of Diversity 7\u003c\/p\u003e \u003cp\u003eHealth Care Diversity Challenges 19\u003c\/p\u003e \u003cp\u003eHealth Care Disparities in the United States 20\u003c\/p\u003e \u003cp\u003eChanging the US Health Care System 21\u003c\/p\u003e \u003cp\u003eSystems Approach in the Health Care Delivery Organization 26\u003c\/p\u003e \u003cp\u003eThe Importance of Leadership 27\u003c\/p\u003e \u003cp\u003eSummary 28\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Systematic Attention to Health Care Disparities 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Are Health Care Disparities? 36\u003c\/p\u003e \u003cp\u003eRace and Ethnic Disparities in Health Status 37\u003c\/p\u003e \u003cp\u003eDisparities across Other Diversity Dimensions: Gender, Sexual Orientation, the Elderly 49\u003c\/p\u003e \u003cp\u003eStakeholder Attention to Health Care Disparities 56\u003c\/p\u003e \u003cp\u003eSystematic Strategies for Reducing Health Care Disparities 60\u003c\/p\u003e \u003cp\u003eSummary 65\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Workforce Demographics 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTrends in the US Labor Force 76\u003c\/p\u003e \u003cp\u003eDiversity and the Health Professions 81\u003c\/p\u003e \u003cp\u003eDrivers of Disparities in the Health Professions 83\u003c\/p\u003e \u003cp\u003eChecklist of Recommended Organizational-Level Actions 90\u003c\/p\u003e \u003cp\u003eWorkforce Diversity Challenges 96\u003c\/p\u003e \u003cp\u003eSummary 100\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 101\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO THE DEVELOPMENT OF CULTURAL COMPETENCE 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Foundations for Cultural Competence in Health Care 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is Cultural Competence in Health Care? 109\u003c\/p\u003e \u003cp\u003eLong Journey toward Cultural Competence 119\u003c\/p\u003e \u003cp\u003eCultural Competence and the Health Care Provider Organization 126\u003c\/p\u003e \u003cp\u003eCultural Competence and the Multicultural Health Care Workforce 133\u003c\/p\u003e \u003cp\u003eSummary 138\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 139\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Hallmarks of Cultural Competence in Health Care Professionals 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePersonal Journey of Cultural Competence 145\u003c\/p\u003e \u003cp\u003eFramework for Role Development 153\u003c\/p\u003e \u003cp\u003eJourney of Self-Discovery 156\u003c\/p\u003e \u003cp\u003eSummary 167\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 168\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Training for Knowledge and Skills in Culturally Competent Care for Diverse Populations 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEight Principles for Knowledge and Skills Training 173\u003c\/p\u003e \u003cp\u003eCultural Competence Knowledge and Skills for Administrators and Directors 177\u003c\/p\u003e \u003cp\u003eCultural Competence Training for Health Care Professionals in Direct Patient Care 183\u003c\/p\u003e \u003cp\u003eCultural Competence Training for Support Staff 207\u003c\/p\u003e \u003cp\u003eThe Role of Assessment in Cultural Competence Training 208\u003c\/p\u003e \u003cp\u003eSummary 211\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE CULTURAL COMPETENCE AND HEALTH CARE DELIVERY 219\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Cultural Competence in Health Care Encounters 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eModels from Transcultural Nursing 225\u003c\/p\u003e \u003cp\u003eGiger-Davidhizar Transcultural Assessment Model (GDTAM) 238\u003c\/p\u003e \u003cp\u003eBeing Culturally Responsive 251\u003c\/p\u003e \u003cp\u003eSummary 253\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Language Access Services and Crosscultural Communication 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLanguage Use in the United States 261\u003c\/p\u003e \u003cp\u003eLanguage Differences in Health Care Encounters 262\u003c\/p\u003e \u003cp\u003eAttitudes toward Limited-English Speakers 266\u003c\/p\u003e \u003cp\u003eChanging Responses to Language Barriers in Health Care 268\u003c\/p\u003e \u003cp\u003eAn Expanding Profession: The Health Care Interpreter 278\u003c\/p\u003e \u003cp\u003eTranslation in Written Health Care Communication 284\u003c\/p\u003e \u003cp\u003eCommunication Is More than Words 286\u003c\/p\u003e \u003cp\u003eSummary 290\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 291\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Group Identity Development and Health Care Delivery 299\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eResearch Highlights 301\u003c\/p\u003e \u003cp\u003eMinority Status Group Identity Development 305\u003c\/p\u003e \u003cp\u003eMajority Status Group Identity Development 313\u003c\/p\u003e \u003cp\u003eUsing the Models 325\u003c\/p\u003e \u003cp\u003eSummary 328\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 329\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR CULTURAL COMPETENCE AND THE HEALTH CARE ORGANIZATION 333\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 The Centrality of Organizational Behavior 335\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Science of Organizational Behavior 338\u003c\/p\u003e \u003cp\u003eOrganizations as Contexts for Behavior 339\u003c\/p\u003e \u003cp\u003eOB Research Highlights 341\u003c\/p\u003e \u003cp\u003eCan Culturally Competent Health Care Professionals “Go It Alone”? 350\u003c\/p\u003e \u003cp\u003eSummary 356\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 357\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 The Business Case and Best Demonstrated Practices 361\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvolution of the Business Case 363\u003c\/p\u003e \u003cp\u003eThe Business Case for Cultural Competence in Health Care 364\u003c\/p\u003e \u003cp\u003eWorkforce, HRM, and the Business Case 373\u003c\/p\u003e \u003cp\u003eBest Demonstrated Practices 376\u003c\/p\u003e \u003cp\u003eAssessment and the Systems Approach 386\u003c\/p\u003e \u003cp\u003eBenchmarking 389\u003c\/p\u003e \u003cp\u003eRole of Metrics in the Systems Approach 390\u003c\/p\u003e \u003cp\u003eSummary 397\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 399\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 The Future of Diversity and Cultural Competence in Health Care 405\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTrends That Support Widespread Adoption of the Systems Approach 406\u003c\/p\u003e \u003cp\u003eThe Sustainability Movement and the Systems Approach 419\u003c\/p\u003e \u003cp\u003eChange Management and Force Field Analysis: Tools to Envision and Shape the Future 420\u003c\/p\u003e \u003cp\u003eSummary 425\u003c\/p\u003e \u003cp\u003eReview Questions and Activities 426\u003c\/p\u003e \u003cp\u003eGlossary 429\u003c\/p\u003e \u003cp\u003eIndex 439\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eJanice L. Dreachslin, PhD,\u003c\/b\u003e is a professor of Health Policy and Administration in the Management Division at the Penn State Great Valley School of Graduate Professional Studies in Malvern, Pennsylvania and co-professor-in-charge of the MBA program.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eM. Jean Gilbert, PhD,\u003c\/b\u003e a medical anthropologist, is the principal of the consulting firm, Cultures in the Clinic, which advises health care organizations and conducts workshops for health care professionals.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBeverly Malone, PhD, RN, FAAN,\u003c\/b\u003e is the chief executive officer of the National League for Nursing.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eDiversity and Cultural Competence in Health Care\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMajor changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, \u003ci\u003eDiversity and Cultural Competence in Health Care: A Systems Approach\u003c\/i\u003e is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery.\u003c\/p\u003e \u003cp\u003eFocusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization.\u003c\/p\u003e \u003cp\u003eEach chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989078524133,"sku":"NP9781118065600","price":74.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118065600.jpg?v=1761782707","url":"https:\/\/k12savings.com\/es\/products\/diversity-and-cultural-competence-in-health-care-isbn-9781118065600","provider":"K12savings","version":"1.0","type":"link"}