{"product_id":"developing-human-capital-isbn-9781118753507","title":"Developing Human Capital","description":"\u003cb\u003eDon't squander your most valuable resource!\u003c\/b\u003e  \u003cp\u003eCollectively, your workers are your company's most important and most valuable asset. To make the most of this asset, nothing beats quantitative performance and investment measurement. Learning and Development is an 80 billion-dollar industry, and every valuable employee represents a sizable investment on the part of your company. To keep your business moving forward, effective management of human capital is crucial. It generates plenty of data, and deep analysis of this data helps you provide feedback and make adjustments to capitalize on the combined knowledge, skills, and creativity of your workers. \u003ci\u003eDeveloping Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments\u003c\/i\u003e provides a guidebook for collecting, organizing, and analyzing the data surrounding human capital so you can make the most of your employees' potential.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eUse predictive analysis to optimize human capital investments\u003c\/li\u003e \u003cli\u003eLearn effective study design and alignment\u003c\/li\u003e \u003cli\u003eGet the tools you need for measurement, surveys, and analysis\u003c\/li\u003e \u003cli\u003eDecide what to measure and how to measure it\u003c\/li\u003e \u003cli\u003eOutline your company's current and future analytics technology needs\u003c\/li\u003e \u003cli\u003eMap data sources, and overcome barriers to data collection\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eAuthors Gene Pease, Bonnie Beresford, and Lew Walker provide case studies in which major companies applied human capital analytics to guide people decisions, and expand upon the role of analytics in Learning and Development. \u003ci\u003eDeveloping Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments\u003c\/i\u003e is an essential guide to 21st century human resources and management practices, and can keep you from squandering your company's most valuable resource.\u003c\/p\u003e  \u003cp\u003e\u003ci\u003eForeword xiii\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePreface xvii\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eAcknowledgments xix\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eIntroduction xxi\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The New Workforce 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining the Generations 2\u003c\/p\u003e \u003cp\u003eProjected Gaps as the Generations Shift 4\u003c\/p\u003e \u003cp\u003eChasing Down Retirement 4\u003c\/p\u003e \u003cp\u003eChanging the Way We Work 5\u003c\/p\u003e \u003cp\u003eTechnology 6\u003c\/p\u003e \u003cp\u003eEconomy 7\u003c\/p\u003e \u003cp\u003eGlobalization 8\u003c\/p\u003e \u003cp\u003eDemographics 9\u003c\/p\u003e \u003cp\u003eAre Virtual Workplaces Here to Stay? 9\u003c\/p\u003e \u003cp\u003eWhat Can Learning Leaders Do? 9\u003c\/p\u003e \u003cp\u003eSummary 10\u003c\/p\u003e \u003cp\u003eNotes 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Need for a Strategy 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeasurement as an Intentional Process 15\u003c\/p\u003e \u003cp\u003eContinuum of Analytics 17\u003c\/p\u003e \u003cp\u003eContinuum of Learning and Development\u003c\/p\u003e \u003cp\u003eAnalytics 20\u003c\/p\u003e \u003cp\u003eSummary 22\u003c\/p\u003e \u003cp\u003eNotes 22\u003c\/p\u003e \u003cp\u003eCase Study: A Measurement Strategy in Action:\u003c\/p\u003e \u003cp\u003ePfizer 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Establishing a Measurement Framework 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeasurement Frameworks 32\u003c\/p\u003e \u003cp\u003eA Practical Measurement Framework for Learning 35\u003c\/p\u003e \u003cp\u003eSummary 39\u003cbr\u003e \u003cbr\u003e Notes 40\u003c\/p\u003e \u003cp\u003eCase Study: Improving Collectors’ Skills: AT\u0026amp;T 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Planning for Success 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePurpose and Political Will 62\u003c\/p\u003e \u003cp\u003eSkills and Capabilities 65\u003c\/p\u003e \u003cp\u003eTools and Technology 66\u003c\/p\u003e \u003cp\u003eData 67\u003c\/p\u003e \u003cp\u003eTaking Inventory: What It Takes 69\u003c\/p\u003e \u003cp\u003eDeveloping the Plan: Measurement Blueprints 69\u003c\/p\u003e \u003cp\u003eSummary 73\u003c\/p\u003e \u003cp\u003eNote 73\u003c\/p\u003e \u003cp\u003eCase Study: A Culture of Measurement: Chrysler\u003c\/p\u003e \u003cp\u003eAcademy 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Curriculum Alignment 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGoal: To Close the Skill Gaps 80\u003c\/p\u003e \u003cp\u003eThe Performance Map 80\u003c\/p\u003e \u003cp\u003eHow We Learn from High Performers 82\u003c\/p\u003e \u003cp\u003eQuantifying the Gap 84\u003c\/p\u003e \u003cp\u003eAligning and Prioritizing the Curriculum 85\u003c\/p\u003e \u003cp\u003eBeyond Curricula 86\u003c\/p\u003e \u003cp\u003eSummary 87\u003c\/p\u003e \u003cp\u003eCase Study: Performance Analytics for an Aligned Curriculum: VW Credit, Inc. 88\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Measurement Alignment 97\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAlignment Wanted 98\u003c\/p\u003e \u003cp\u003eMaps—An Old Idea, a New Application 98\u003c\/p\u003e \u003cp\u003eWhat Is a Measurement Map? 99\u003c\/p\u003e \u003cp\u003eWhat Does a Measurement Map Look Like? 100\u003c\/p\u003e \u003cp\u003eBuilding a Measurement Map 104\u003c\/p\u003e \u003cp\u003eDefining the Data 106\u003c\/p\u003e \u003cp\u003eSummary 107\u003c\/p\u003e \u003cp\u003eCase Study: Showing Learning’s Alignment with the\u003c\/p\u003e \u003cp\u003eBusiness: VW Credit, Inc. 109\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Improving on the Basics 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Basics 116\u003c\/p\u003e \u003cp\u003eImproving Level 1 118\u003c\/p\u003e \u003cp\u003eImproving Level 2 124\u003c\/p\u003e \u003cp\u003eImproving the Analysis 130\u003c\/p\u003e \u003cp\u003eSummary 137\u003c\/p\u003e \u003cp\u003eNotes 137\u003c\/p\u003e \u003cp\u003eCase Study: Leadership Program at a Fortune 500 Financial Company 139\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Hard Evidence Using Advanced Analytics 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Quest for Isolated Impact 146\u003c\/p\u003e \u003cp\u003eCausation: What Really Drives Performance? 149\u003c\/p\u003e \u003cp\u003eIsolating the Impact: Improving Levels 4 and 5 150\u003c\/p\u003e \u003cp\u003eA Gentle Guide to the Statistics of Causation 152\u003c\/p\u003e \u003cp\u003eStatistical Modeling and Significance 154\u003c\/p\u003e \u003cp\u003eIsolation and the Analytics Continuum 155\u003c\/p\u003e \u003cp\u003eSummary 156\u003c\/p\u003e \u003cp\u003eNote 157\u003c\/p\u003e \u003cp\u003eCase Study: Achieving Business Impact at a Major Utility Company 158\u003c\/p\u003e \u003cp\u003eCase Study: Hard Evidence Using Advanced Analytics: Valuing Training at Defense Acquisition University 164\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Optimization through Predictive Analytics 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePredictive Analytics 170\u003c\/p\u003e \u003cp\u003eHow to Optimize Investments 171\u003c\/p\u003e \u003cp\u003eGetting the Data for Optimization 174\u003c\/p\u003e \u003cp\u003ePredictive Analytics—A Learning Game Changer 175\u003c\/p\u003e \u003cp\u003ePioneers of Predictive Analytics in Human Resources 176\u003c\/p\u003e \u003cp\u003eConclusion 177\u003c\/p\u003e \u003cp\u003eNotes 179\u003c\/p\u003e \u003cp\u003eCase Study: Optimizing Performance Management: VF Corporation 180\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 In Conclusion—Get Started 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNote 189\u003c\/p\u003e \u003cp\u003eAppendix A Talent Development Reporting Principles (TDRp): Managing Learning like a Business to Deliver\u003cbr\u003e Greater Impact, Effectiveness, and Efficiency 191\u003c\/p\u003e \u003cp\u003eAppendix B What It Takes 219\u003c\/p\u003e \u003cp\u003eAppendix C Measurement Plan: Blueprints for Measurement 225\u003c\/p\u003e \u003cp\u003eAppendix D Using Bloom’s Taxonomy 233\u003c\/p\u003e \u003cp\u003eAppendix E Guidelines for Creating Multiple Choice Questions 237\u003c\/p\u003e \u003cp\u003eAppendix F Getting Your Feet Wet in Data: Preparing and Cleaning the Data Set 241\u003c\/p\u003e \u003cp\u003eAppendix G How Many Participants Do You Need in a Study? 255\u003c\/p\u003e \u003cp\u003e\u003ci\u003eGlossary 259\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eAbout the Authors 273\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eIndex 275\u003c\/i\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eGENE PEASE\u003c\/b\u003e is the founder and CEO of Vestrics (a Capital Analytics Company), the leading provider of workforce optimization software and consulting services. The firm has been recognized with awards from Bersin and Associates, \u003ci\u003eCLO\u003c\/i\u003e Magazine, \u003ci\u003eCIO Review\u003c\/i\u003e Magazine, Gartner, and the ROI Institute.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBONNIE BERESFORD, P\u003csmall\u003eH\u003c\/small\u003eD\u003c\/b\u003e, is the Director of Performance Strategy and Design at AMCI Global. While Vice President at Capital Analytics, Beresford’s work has earned her clients three \u003ci\u003eCLO\u003c\/i\u003e Magazine - Business Impact awards.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLEW WALKER, SPHR,\u003c\/b\u003e is the Vice President of Human Resources at AT\u0026amp;T. He serves on the Editorial Board of \u003ci\u003eCLO\u003c\/i\u003e Magazine and is a frequent conference speaker.\u003c\/p\u003e  \u003cp\u003eIn some ways, it’s surprising that learning and development (L\u0026amp;D) is such a large and fast-growing industry—to the tune of around $80 billion. We no longer live in an era of lifelong employee loyalty, so why are the most successful companies, from Defense Acquisition University to Pfizer, still spending so much on L\u0026amp;D? They know how to \u003ci\u003emeasure\u003c\/i\u003e the business benefit of L\u0026amp;D spending. Using case studies from these and other top firms, Gene Pease, Bonnie Beresford, and Lew Walker walk you through how to ensure that your human capital dollars are well spent.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eDeveloping Human Capital\u003c\/i\u003e is one of the first works to explore learning and development from a data-driven, analytical standpoint. This text is remarkably comprehensive, explaining study design and alignment, measurement tools, and future analytics strategy. If you have no idea what to measure or how to measure it, this book is the perfect resource. Maybe you’ve been “building the business case” for training and other development for years, but without quantitative measurement, the business case is just marketing. This book explains why now is the time to develop a measurement strategy for your firm’s L\u0026amp;D investments.\u003c\/p\u003e \u003cp\u003eTo anyone in the HR or learning and development fields, it will come as no surprise that technology is central to \u003ci\u003edeveloping human capital\u003c\/i\u003e. Computer-based learning modalities, analytic software, and an overwhelming surplus of data are part of the new reality. The authors incisively add the generational shift and changing workplace to this mix, and the result is an enormous opportunity to gather information that will drive better human capital decisions. And by now it is so well known that it hardly bears repeating: in the 21\u003csup\u003est\u003c\/sup\u003e century, optimized human capital investment is the permanent home of competitive advantage.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eQuantify and predict the true business benefit of learning and development\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFor decades, human resource management was more of an art than a science. Now, \u003ci\u003eDeveloping Human Capital\u003c\/i\u003e is guiding the transition to “big data.” In today’s business environment, human capital is the golden ticket to competitive success, and we now have access to \u003ci\u003emountains\u003c\/i\u003e of data to help make the right decisions to build performance. It’s time to quantify the impact of learning and development investment. In this excellent addition to the respected Wiley \u0026amp; SAS Business Series, you’ll learn what to measure, when to measure it, and what to do with the data once you have it.\u003c\/p\u003e \u003cp\u003eThis book shows that human capital analytics really works. Short case studies from heavy hitters across industries show how businesses are already going beyond ROI to measure the real impact of L\u0026amp;D investments. As you read through \u003ci\u003eDeveloping Human Capital\u003c\/i\u003e, you’ll acquire the knowledge you need to build a measurement plan and align it with strategic goals. Using advanced analytics tools, you’ll be able to dig down to the hard evidence that supports those crucial L\u0026amp;D expenditures.\u003c\/p\u003e \u003cp\u003eYou’ve heard it before and you’ll hear it again: predictive analytics and big data are the future of business. Why should human capital be any exception? It is now possible to measure nearly all aspects of the learning process. With the tools in \u003ci\u003eDeveloping Human Capital\u003c\/i\u003e, you can create a map to maximized potential for every employee. Read this book to learn the language of tech-driven, data-driven analytics, and translate that language into better human capital investments.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989052735717,"sku":"NP9781118753507","price":60.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118753507.jpg?v=1761782597","url":"https:\/\/k12savings.com\/es\/products\/developing-human-capital-isbn-9781118753507","provider":"K12savings","version":"1.0","type":"link"}