{"product_id":"curing-health-care-isbn-9780787964528","title":"Curing Health Care","description":"\u003cb\u003eApplying Quality-Assurance Methods\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eA Report on the National Demonstration Project on Quality Improvement in Health Care\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eThis book is recommAnded for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves.\u003cbr\u003e--\u003cb\u003eHealthcare Financial Management\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eLearn how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors demonstrate what works and does not work in actual practice. They present case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills. \u003cp\u003eForeword ix\u003cbr\u003e\u003ci\u003eJoseph M. Juran\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePreface to the Paperback Edition: Ten Things We Know Now That We Wish We Had Known Then xiii\u003c\/p\u003e \u003cp\u003ePreface xxxiii\u003c\/p\u003e \u003cp\u003eThe Authors xli\u003c\/p\u003e \u003cp\u003e1. Symptoms of Stress in the Health Care System 1\u003c\/p\u003e \u003cp\u003e2. Applying Quality Management to Health Care 18\u003c\/p\u003e \u003cp\u003e3. Foundations of Quality Management 29\u003c\/p\u003e \u003cp\u003e4. Using the Scientific Method to Define Problems 46\u003c\/p\u003e \u003cp\u003e5. Organizing Quality Improvement Teams 67\u003c\/p\u003e \u003cp\u003e6. The Diagnostic Journey 75\u003c\/p\u003e \u003cp\u003e7. Implementing Successful Remedies 109\u003c\/p\u003e \u003cp\u003e8. Holding and ExtAnding the Gains 134\u003c\/p\u003e \u003cp\u003e9. Ten Key Lessons for Quality Improvement 144\u003c\/p\u003e \u003cp\u003eAfterword: Reflections on the Future 159\u003cbr\u003e\u003ci\u003eDavid A. Garvin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eResource A: Participants in the National Demonstration Project 167\u003c\/p\u003e \u003cp\u003eResource B: A Primer on Quality Improvement Tools 177\u003cbr\u003e\u003ci\u003ePaul E. Plsek\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eResource C: Three Project report 221\u003c\/p\u003e \u003cp\u003eResource D: Key Readings in Quality Improvement 275\u003c\/p\u003e \u003cp\u003eIndex 281\u003c\/p\u003e \u003cb\u003eDonald M. Berwick\u003c\/b\u003e is president and CEO of the Institute for Healthcare Improvement and clinical professor of pediatrics and health care policy, Harvard Medical School. He is also an associate in pediatrics at Boston's Children's Hospital and a consultant in pediatrics at Massachusetts General Hospital. \u003cp\u003e\u003cb\u003eA. Blanton Godfrey\u003c\/b\u003e is dean and Joseph D. Moore Professor, College of Textiles, North Carolina State University. He is the former chairman and CEO of the Juran Institute and the coeditor (with Joseph M. Juran) of \u003ci\u003eJuran's Quality Handbook\u003c\/i\u003e, Fifth Edition and the coauthor of Modern \u003ci\u003eMethods for Quality Control and Improvement\u003c\/i\u003e, Second Edition.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJane Roessner\u003c\/b\u003e is a writer for the Institute for Healthcare Improvement\u003c\/p\u003e When it was first published in 1991, \u003ci\u003eCuring Health Care\u003c\/i\u003e was an immediate success and helped launch the quality revolution in the health care industry. Now in paperback, this classic resource describes how health care organizations can apply modern quality assurance methods to help recapture control and hope in a time of frustration and skyrocketing costs. In ten key lessons, Donald Berwick, A. Blanton Godfrey, and Jane Roessner demonstrate what works and does not work in actual practice. They present illustrative case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills. In a special new preface, written for this edition, the authors reflect on their experience in the decade and lessons learned since first writing this important book.  \"This book is recommended for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves.\" \u003cbr\u003e  — \u003ci\u003eHealthcare Financial Management\u003c\/i\u003e  \u003cp\u003e\"\u003ci\u003eCuring Health Care\u003c\/i\u003e is a marvelous book on the applications of the principles of industrial quality improvement to health care.\"\u003cbr\u003e  — \u003ci\u003eHMO Practice\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"\u003ci\u003eCuring Health Care\u003c\/i\u003e should be on every health executive's 'must-read' list.\"\u003cbr\u003e  — \u003ci\u003eHospital and Health Services Administration\u003c\/i\u003e\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989015347429,"sku":"NP9780787964528","price":44.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787964528.jpg?v=1761782441","url":"https:\/\/k12savings.com\/es\/products\/curing-health-care-isbn-9780787964528","provider":"K12savings","version":"1.0","type":"link"}